KR100686651B1 - Notice System use of ??? Number-Record - Google Patents

Abstract

The present invention relates to a guide system using the 114 number guide history,

More specifically, it relates to a guide system using the 114 number guide history to provide a quality guide service to customers by recommending the company with the most inquiries and guidance to users inquiries into the industry.

In order to realize this guide system using the 114 number guide history of the present invention,

In the telephone number guide service providing system,

An information input module for receiving a caller ID of the user and inputting a user's telephone number and address (location) information, and the like;

A phone number storage module for storing number information guided to the user by a phone number guider,

A guide visual information module for storing the guide visual information guided to the user by the telephone number guide;

Guide company information module for storing the company name information guided to the user by the telephone number guide,

Guide ID information module that stores the ID information of the phone number guide that guided the user,

The name information module of the receptionist that stores the name information of the telephone number guide that guided the user,

A company address information module for storing the company address (province, city, county, ward, town, town, etc.) that the telephone number guide informed the user;

A data input unit configured to include a guide industry code information module for storing the industry code information of a company which the phone number guide guides the user to;

A local location input unit for inputting a local location of which the user wants to be guided;

An industry type input unit for inputting an industry type that the user wants to be guided by;

An industry type code providing unit which receives the type of industry code number received from the telephone number guide server by providing information inputted through the local location input unit and the industry type input unit;

A specific inquiry judgment unit for determining an unspecified inquiry (industry inquiry) when a user does not know a company to be guided and a specific inquiry when a user knows the name of a company to be guided;

A storage unit for storing and managing information of a specific company in a specific inquiry requesting a telephone number of a company name to be guided by the user;

A recommendation number DB for storing a company name information requested by a user and storing a guide counter;

It includes a priority output unit for outputting the priority according to the number of recommendations by region for the company information that the user has the most inquiries and guidance from the recommendation number of the sector to be guided by the user.

In addition, the database of the guide system using the 114 number guide history,

Fields stored in the recommendation number DB is characterized by consisting of information frequency, user phone number, information company phone number, information time, name of the company name, guide ID, guide name, guide company address, guide company industry code.

By recommending the company with the highest frequency of inquiries and guidance to users inquiring into the industry to receive the guidance service through the present invention has the effect of providing a high-quality guidance service to customers to provide reliability and efficiency. In addition, the database of the information of the most frequently asked and guided by the database has the effect of checking the company search and the most frequently asked and guided information using the web and various printed materials.

Phone number guide, priority, referral frequency, recommended company, priority guide.

Description

Notification System use of １１４ Number-Record}

1 is a block diagram showing a conventional general phone number guide system according to an embodiment of the present invention.

2 is a block diagram of a guide system using the 114 number guide history according to an embodiment of the present invention.

3 is a configuration diagram of a database of a guide system using the 114 number guide history according to an embodiment of the present invention.

Figure 4 is an exemplary view showing an industry code number table of the guide system using the 114 number guide history according to an embodiment of the present invention.

Explanation of symbols on the main parts of the drawings

200: data input unit 210: information input module

220: information telephone number storage module 230: information time information module

240: guide company information module 250: guide information ID

260: name information module guide information 270: address information module information company

280: industry code information module 300: specific inquiry judgment

400: Div storage unit 450: Reference number

500: region location input unit 510: industry input unit

550: business type code 600: priority output unit

The present invention relates to a guide system using the 114 number guide history,

More specifically, it relates to a guide system using the 114 number guide history to provide a quality guide service to customers by recommending the most frequently asked and guided companies to users inquiries in the industry.

In general, there is a 114 number guide service and priority telephone number guide service that provides services when the user does not know the phone number.

Here, the service that guides the supplier's information and telephone number at the request of the consumer by using the priority number guide service that preferentially informs the subscribers and the telephone number based on a predetermined standard to 114 users who contact the business without specifying a business name. Was providing. However, since the priority number guide service is to receive the advertising fee of the advertiser and the service is recommended because the recommended company pays the advertising fee, the priority is recommended to the user of the inquiry and had a problem of being guided to the users regardless of the excellent company.

For example, when a user living in Dunsan-dong, Seo-gu, Daejeon used the 114 number guide service to introduce a Chinese restaurant, he was first introduced to Beijing Peking, which paid an advertisement fee regardless of the user's will.

However, Daehan-si, the most prestigious 'Danban-dong' in Seo-gu, Daejeon City, was not guided and there were difficulties in providing quality services to users.

As such, there was a problem of providing 114 number guide service regardless of potential needs of users.

There are two classes of the 114 number guide service. That is, there are cases where a specific company is designated and a telephone number is inquired, and only a business type is inquired and a telephone number is inquired. For example, in the case of designating a specific company which is the former and inquiring a phone number, 'What is the number of phone numbers in' Daehan branch 'in Dunsan-dong, Seo-gu, Daejeon? How many Chinese restaurants are there in Dunsan-dong, Seo-gu, Daejeon? Among them, if you refer to a specific company (for example, "Korea store"), you can store the company with the highest number of inquiries by identifying the company with the highest number of inquiries and introduce the company with the highest number of inquiries when the user inquires only the business type. I can solve it.

That is, an object of the present invention is to give a customer the reliability and efficiency by recommending a company with the highest frequency of inquiry and guidance when inquiring only industry to receive the guidance service.

Guide system using the inventor 114 number guide history to achieve the above object,

In the telephone number guide service providing system,

An information input module for receiving a caller ID of the user and inputting a user's telephone number and address (location) information, and the like;

A phone number storage module for storing number information guided to the user by a phone number guider,

A guide visual information module for storing the guide visual information guided to the user by the telephone number guide;

Guide company information module for storing the company name information guided to the user by the telephone number guide,

Guide ID information module that stores the ID information of the phone number guide that guided the user,

The name information module of the receptionist that stores the name information of the telephone number guide that guided the user,

A company address information module for storing the company address (province, city, county, ward, town, town, etc.) that the telephone number guide informed the user;

A data input unit configured to include a guide industry code information module for storing the industry code information of a company which the phone number guide guides the user to;

A local location input unit for inputting a local location of which the user wants to be guided;

An industry type input unit for inputting an industry type that the user wants to be guided by;

An industry type code providing unit which receives the type of industry code number received from the telephone number guide server by providing information inputted through the local location input unit and the industry type input unit;

A specific inquiry judgment unit for determining an unspecified inquiry (industry inquiry) when a user does not know a company to be guided and a specific inquiry when a user knows the name of a company to be guided;

A storage unit for storing and managing information of a specific company in a specific inquiry requesting a telephone number of a company name to be guided by the user;

A recommendation number DB for storing a company name information requested by a user and storing a guide counter;

It includes a priority output unit for outputting the priority according to the number of recommendations by region for the company information that the user has the most inquiries and guidance from the recommendation number of the sector to be guided by the user.

And a keyword information unit for storing keyword information searched by a guide to guide the user.

Meanwhile, the database of the guide system using the 114 number guide history,

Fields stored in the recommendation number DB is characterized by consisting of information frequency, user phone number, information company phone number, information time, information company name, information service provider name, information service provider name, information company address, information company business code.

Hereinafter, with reference to the accompanying drawings will be described in detail a preferred embodiment of the guide system using the present inventors 114 number guide history.

1 is a block diagram showing a conventional general phone number guide system according to an embodiment of the present invention.

As shown in FIG. 1, when the user 10 dials 114 to receive 114 telephone number guide service through a wired / wireless telephone, the call is connected to the call center through an internal and external relay network 30. 50). Then, the user provides the inquiry call guide with the approximate location information along with the type of business to be searched for. Based on the location information provided to the inquiry guide and the type of business to be searched, the number guide system 40 of the information management center 20 searches for the most appropriate company and guides the user to any relevant company telephone number. FIG. 1 described above is a diagram showing a case in which only the corresponding location information and the type of business to be searched are known (for example, Dunsan 2-dong, Chinese restaurant, Daejeon City), not the case of knowing the name of the company.

In other words, the conventional general phone number guide service guides the company according to a certain setting with only the type of business and location information that the user wants to find, and the preferred number guide service receives the advertiser's advertisement fee, so the recommended company receives the advertisement fee. In the case of payment, it was recommended to the users of the inquiry, so they were guided to the users regardless of the quality of the company.

As described above, the conventional general phone number guide service provides many problems in providing a high quality guide service to a user.

On the other hand, to explain the practical aspects through the present invention it is possible to apply the information when clicked on the web using the Internet by the same process.

Therefore, using the recommendation number DB that stores the information of the most frequently asked and guided frequency through the present invention, the information that can directly check the company search and company information with the highest inquiries and guides through the web and various printed materials Providing effects can also be provided.

2 is a block diagram of a guide system using the 114 number guide history according to an embodiment of the present invention.

As shown in Figure 2, the guide system using the 114 number guide history,

In the telephone number guide service providing system,

An information input module 210 for receiving a caller ID of a user and inputting a user's telephone number and address (location) information, etc .;

A guide phone number storage module 220 for storing number information guided by a phone number guide user, and

A guide visual information module 230 for storing the guide visual information guided by the telephone number guide to the user;

A guide company information module 240 for storing company name information guided to the user by the phone number guider;

Guide ID information module 250 for storing the ID information of the phone number guide that guided the user,

Guide name information module 260 that stores the name information of the phone number guide guided to the user,

The company address information module 270 that stores the company address (province, city, county, ward, town, town, etc.) information that the phone number guide informed the user,

A data input unit 200 including a type of industry code information module 280 for storing the type of industry code information of the company guided by the phone number guide;

A local location input unit 500 for inputting a local location for which the user wants to be guided;

An industry type input unit 510 for inputting an industry type that the user wants to be guided by;

An industry type code adder 550 which receives the type of industry code number received from the telephone number guide server by providing information inputted through the local location input unit and the industry type input unit;

A specific inquiry determination unit 300 for determining an unspecified inquiry (industry inquiry) when a user does not know a company to be guided and a specific inquiry when a user knows the name of a company to be guided;

A DB storage unit 400 for storing and managing information of a specific company in a specific inquiry requesting a telephone number of a company name to be guided by the user;

A recommendation number DB 450 that stores the company name information that the user has inquired and stores the guide information;

The priority output unit 600 for outputting the priority according to the number of times of recommendation for each region of the industry that the user is requested to receive the most inquiry and guidance among the industry that the user wants to be guided;

And a keyword information unit for storing keyword information searched by a guide to guide the user.

In more detail, when the user dials 114 to receive 114 phone number service, the information input module 210 receives the caller ID of the user and receives the user's information. If you want to know the phone number of the company you want to know, for example, if you use the 114 number guide service to be introduced to Chinese restaurants located in Dunsan-dong, Seo-gu, Daejeon City, the receptionist in the local location input unit 500 'Dunsan-si, Daejeon-si ', Will enter the general restaurant into the industry input unit 510. Then, the business type code unit 550 is given a business type code number received from the telephone number guide server (not shown) according to the input area location and type of business. At this time, the user stores the company name information that the user specifically inquires, and from the recommendation number database 450, which stores the frequency, the company information that has been asked and guided the frequency of the highest frequency among the industries that the user wants to be guided by the recommended number of times by region. Therefore, the priority is output to the computer terminal (not shown) of the guide through the priority output unit 600 for outputting the priority. For example, among the Chinese restaurants located in Dunsan-dong, Seo-gu, Daejeon, the general users will print the phone number of 'Daehan Store', which has the most inquiries and guidance.

The specific inquiry determination unit 300 determines the time of unspecified inquiries (industry inquiries) when the user does not know the company to be guided and the time of inquiries when the user knows the telephone number of the company to be guided. In other words, if a user asks for an unspecified inquiry, for example, 'Can you tell me a Chinese restaurant located in Dunsan-dong, Seo-gu, Daejeon?' Can you tell me the location of the spot? If the user inquires about the frequency of inquiries and guided by the euro, the specific phone number and business code for the company at the time of the specific inquiry judged in the Euro store and manage the information of the specific company at the time of the specific inquiry to inquire the phone number of the company name The storage unit 400 will be stored.

When the information is output through the priority output unit 600 as described above, that is,

Receives a user's caller ID (Caller ID) through the information input module 210 receives the user's information, the number information guided by the telephone number guide to the user through the guide phone number storage module 220 Store and store the guide visual information guided to the user by the telephone number guide through the guide visual information module 230, the company name information guided to the user via the guide company information module 240 Store the ID information of the phone number guide that guided the user through the guide ID information module 250, and the guide of the phone number guided to the user through the name information module 260 Store the name information and store the company address (province, city, county, ward, town, etc.) that the phone number guided the user through the guide company address information module 270, The telephone number guide stores the industry code information of the company guided to the user through the data input unit 200.

The apparatus may further include a voice output unit configured to output a phone number of a specific company received through the recommendation number DB as a voice to a user. Since a process of voice service through the voice output unit (not shown) described above is already known to those skilled in the art, a detailed description thereof will be omitted.

The keyword information unit may store the keyword information searched by the guide to guide the user.

To describe in more detail, the keyword information unit (not shown) is the most inquiries and guidance through the web and various printed matters using the recommendation number DB that stores the information of the most frequently asked and guided frequency through the system of the present invention It searches for frequent businesses and checks the business information directly.

3 is a configuration diagram of a database of a guide system using the 114 number guide history according to an embodiment of the present invention.

As shown in FIG. 3, the database of the guide system using the 114 number guide history stored in the recommendation number DB 450 includes a guide frequency, a user phone number, a guide company number, a guide time, a guide company name, a guide. It contains information such as ID, name of guide, address of guide company, guide company industry code.

The keyword item obtained from the keyword information unit may be added to a database of the guide system using the 114 number guide history as one field.

Figure 4 is an exemplary view showing an industry code number table of the guide system using the 114 number guide history according to an embodiment of the present invention.

As shown in FIG. 4, when the receptionist inputs the local location and the business type that the user wants to receive through the area location input unit 500 and the industry type input unit 510, the type information is inputted to the business type code 550. Will be sent from the phone number server. At this time, the classification code number is given as shown in FIG. Therefore, the guide guides the phone number output through the priority output unit 600 based on the given classification code number and the recommended phone number from the recommendation number DB 450, and the phone number of the most prestigious company. By providing the user will be able to provide an efficient phone number guide service.

Therefore, the present invention is to recommend the company with the highest frequency of inquiries and guidance when contacting only the industry to receive the guidance service through the configuration and operation as described above, to provide customers with reliability and efficiency to achieve the present invention To achieve the goal.

Those skilled in the art to which the present invention pertains as described above may understand that the present invention may be implemented in other specific forms without changing the technical spirit or essential features of the present invention. Therefore, the above-described embodiments are to be understood as illustrative in all respects and not restrictive.

The scope of the invention is indicated by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the invention. do.

The present invention is a guide system using the 114 number guide history,

By recommending the company with the highest frequency of inquiries and guidance to users inquiring into the industry to receive the guidance service through the present invention has the effect of providing a high-quality guidance service to customers to provide reliability and efficiency. In addition, the database of the information of the most frequently asked and guided by the database has the effect of checking the company search and the most frequently asked and guided information using the web and various printed materials.

Claims (4)

In the telephone number guide service providing system, An information input module 210 for receiving a caller ID of a user and inputting a user's telephone number and address (location) information, etc .; A guide phone number storage module 220 for storing number information guided by a phone number guide user, and A guide visual information module 230 for storing the guide visual information guided by the telephone number guide to the user; A guide company information module 240 for storing company name information guided to the user by the phone number guider; Guide ID information module 250 for storing the ID information of the phone number guide that guided the user, Guide name information module 260 that stores the name information of the phone number guide guided to the user, The company address information module 270 that stores the company address (province, city, county, ward, town, town, etc.) information that the phone number guide informed the user, A data input unit 200 including a type of industry code information module 280 for storing the type of industry code information of the company guided by the phone number guide; A local location input unit 500 for inputting a local location for which the user wants to be guided; An industry type input unit 510 for inputting an industry type that the user wants to be guided by; An industry type code adder 550 which receives the type of industry code number received from the telephone number guide server by providing information inputted through the local location input unit and the industry type input unit; A specific inquiry judgment unit 300 for determining an unspecified inquiry (industry inquiry) when the user does not know the company to be guided and a specific inquiry when the user knows the name of the company to be guided; A DB storage unit 400 for storing and managing information of a specific company in a specific inquiry requesting a telephone number of a company name to be guided by the user; A recommendation number DB 450 that stores the company name information that the user has inquired and stores the guide information; The priority output unit 600 for outputting the priority according to the number of recommendations for each region of the business information that the user has the most inquiries and guidance from the recommended number of the sector to be guided by the user; characterized in that it comprises a Information system using 114 number information history. The method of claim 1, And a voice output unit for outputting a phone number of a specific company, which is received through the recommendation number DVD, to the user as a voice. The method of claim 1, And a keyword information unit for storing keyword information searched by a guide to guide the user. The method of claim 1, The field stored in the recommendation number DB is a guide number 114 consisting of information frequency, user phone number, guide company phone number, guide time, guide company name, guide ID, guide name, guide company address, guide company type code, etc. Guide system using.

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