KR100684459B1 - Quality contents management system and method thereof - Google Patents

Abstract

A system and a method for managing quality contents are provided to offer optimization for standardizing, integrating, sharing, and reusing documents based on a metadata model fit for the document generated from a business process of an enterprise, and minimize a gap for business processing among enterprise members by standardizing the business process. A member connector(110) comprises a connection module(112) connected to the information network(N), a member authenticating module(114) authenticating the member connecting to the connection module, a system operating module(116) controlling the connection module and the member authenticating module, and a member database storing user information. A quality content manager includes a document database(122A), a metadata database(122b), a tracker module(124) searching/collecting the document/metadata fit for a search condition requested by the system operation module from the document and metadata database, a content integrating module(126) integrating a collected result of the tracker module, and a project managing module(128) controlling each module.

Description

Quality content management system and its method {QUALITY CONTENTS MANAGEMENT SYSTEM AND METHOD THEREOF}

1 is a block diagram showing a quality content management system according to the present invention.

2 is a structural diagram showing a metadata structure according to the present invention;

3 is a conceptual diagram illustrating a reference relationship between a document and metadata according to the present invention.

4A is an exemplary view showing the structure of a process according to the present invention.

4b is an exemplary view showing the structure of a project according to the present invention.

FIG. 5A is a flow chart illustrating a flow relating to membership registration, project registration, and document / metadata registration in accordance with the present invention. FIG.

5b is an exemplary view relating to project registration in accordance with the present invention.

6A is a flow chart illustrating a flow related to document and metadata retrieval / collection in accordance with the present invention.

6B and 6C are exemplary diagrams of performance indicators calculated according to the present invention.

<Description of Symbols for Main Parts of Drawings>

100: quality content management system 110: member access unit

112: access module 114: member authentication module

116: system operation module 120: quality content management unit

122A: Document DB 122B: Metadata DB

124: Tracker Module 126: Content Integration Module

128: project management module N: information and communication network

User: User

The present invention implements knowledge management based on structural metadata of various documents (quality content) generated in various business processes of a company, such as performance management, electronic document management, quality management, and performance indicator measurement required for corporate management. The present invention relates to a quality content management system and a method thereof.

With the rapid development of modern information technology, the corporate environment is changing to the form of electronic / automated e-business. The representative management system adopted by these e-business companies is to consistently and electronically manage various types of documents (contents and contents) and materials throughout their life cycle from creation to disposal for the purpose of work efficiency. Electronic Document Management System (EDMS) for integrated management and Workflow Management System (WMS) for process automation and project management by sharing information and managing the flow related to the enterprise ) And a Contents Management System (CMS) for managing various contents included in electronic documents.

The documents covered by these management systems take a wide variety of formats, as you know, and because of the huge amount of complexity that builds up over time, they employ mechanisms in the form of metadata. Metadata can be simply defined as property data relating to data (documents), and the structure, presentation technique, reference information, content description information, and data access / acquisition / Refers to a collection of data or a collection of such information that broadly describes information about distribution / utilization, creator and administrator information, and so on.

However, in the conventional management system, since the structural information of the company is not substantially implemented in the metadata, there is a problem that it is difficult to calculate the performance indicators required to improve the process based on this. In addition, it does not provide a consistent data integration environment for various documents, and in order to change or reuse an existing document in any process, there is a limitation in that the original document needs to be changed. In addition, since the conventional management system is designed mainly for the management of the document flow or its systematic integration, there is a problem that it is difficult to systematically manage the overall work process (business process).

The present invention was devised to solve the above problems, and based on a metadata model appropriate to a document generated in a business process, for standardization of documents (quality content) and their integration / sharing / reuse. Its purpose is to provide an optimized system.

In addition, the present invention is capable of standardizing and improving business processes by utilizing documents and metadata thereof, and further aiming to minimize gaps in business processes among corporate members by standardizing business processes. have.

The system of the present invention for achieving these characteristics, the connection module 112 is connected to the information communication network (N), the member authentication module 114 for member authentication of the user connected to the connection module, and A member access unit 110 including a system operation module 116 for controlling the access module and the member authentication module, and a member DB storing user information; And a tracker module 124 for retrieving / collecting documents and metadata in the document DB and the metadata DB meeting the document DB 122A, the metadata DB 122B, and a predetermined search condition requested by the system operation module. A quality content management unit 120 including a content integration module 126 for collecting the results collected by the tracker module as integrated data and a project management module 120 for controlling the tracker module and the content integration module; The system operation module 116 stores a document (quality content) input by a user and metadata including structured information about the document in a document DB and a metadata DB so as to cross-reference each other. It is characterized in that the integrated data corresponding to the search conditions for each star, process, or user designation received from the project management module 120 is processed into a predetermined web page format and provided to the user.

The features and advantages of the present invention will become more apparent from the following detailed description based on the accompanying drawings. Prior to this, the terms or words used in the present specification and claims are defined in the technical spirit of the present invention on the basis of the principle that the inventor can appropriately define the concept of the term in order to explain his invention in the best way. It should be interpreted to mean meanings and concepts. In addition, when it is determined that the detailed description of the known function and its configuration related to the present invention may unnecessarily obscure the subject matter of the present invention, it should be noted that the detailed description is omitted.

First, referring to FIG. 1, a schematic system configuration of the present invention will be described. The quality content management system 100 is largely comprised of a member access unit 110 and a quality content management unit 120.

The member connection unit 110 performs a direct interaction with the user, the connection module 112 through which the user connects through the information communication network N, an ID of the connected user and Based on the password PW, the member authentication module 114 that performs a normal member authentication procedure (login procedure), the access module 112 and the member authentication module 114 are controlled, and the quality content manager 120 described below. The system operation module 116 provides a user with a predetermined result screen reconstructed for each project, process, and user designation. In the present embodiment, the predetermined result screen preferably takes the form of a web page or personalized home page including a plurality of pages.

The quality content management unit 120 includes a document DB 122A, a metadata DB 122B, a tracker module 124, a content integration module 126, and a project management module 122 as shown in FIG. 1. . Looking at these functional features, the document DB (122A) stores the document (Quality Content, Quality Content) input by the user, the metadata DB (122B) stores the metadata including the structural information of the document. Here, the actual document and its metadata are indexed for cross-reference.

The tracker module 124 retrieves / collects documents meeting the predetermined search conditions and metadata they refer to from the document DB 122A and the metadata DB 122B, and the content integration module 126 is the tracker module 124. (Aggregate) documents and metadata retrieved / collected by project, process, or category required by user to enhance data sharing and reusability.

The project management module 128 controls the tracker module 124 and the content integration module 126.

On the other hand, the characteristic metadata of the present invention is hierarchically structured according to the contents and characteristics of the document (quality content) generated in the business process (business process) of the enterprise. That is, each basic element (hereinafter referred to as 'basic element') includes a number of sub-elements (hereinafter referred to as 'sub-elements') having contents associated with them, and the document information while limiting the number and depth of elements. It is configured to describe as accurately as possible.

An example of such a structure of metadata will be described in detail with reference to FIG. 2. The 'ORGANIZATION' element 10, which contains organizational (structural) information of a document as a basic element, and detailed information of the document. It includes a 'DESCRIPTION' element 20 containing a 'DEPLOYMENT' element 30 containing additional information about the document.

More specifically, the 'ORGANIZATION' element 10 includes an 'IDENTIFICATION' element 11 representing a unique ID (unique identifier) of metadata and an 'AGGREGATION' indicating which project or process the document is integrated with. Element 12.

The 'DESCRIPTION' element 20 includes a 'RESOURCE_ID' element 21 representing a unique ID of a document, a 'TITLE' element 22 representing a title of a document, and a 'KEYWORD' element 23 representing a keyword of a document. And a 'LANGUAGE' element 24 indicating the language used in the document, a 'LOCATION' element 25 indicating the location of the document and a 'CLASSIFICATION' element 26 indicating which process the document belongs to.

The 'DEPLOYMENT' element 30 includes a 'PERSON' element 31 representing a person who created / generated a document, a 'MACHINE' element 32 representing a type of a tool (application) used to create a document, and a document. A 'METHOD' element 33 representing the method used at the time of creation, a 'MATERIAL' element 34 representing the planned and actual resources used when the document was created, and a 'MEASUREMENT' element indicating how to evaluate the document later ( 35) and a 'TIME' element 36 representing the planned or registered time for the document.

Of course, the metadata structure may be modified in various ways according to the circumstances of the enterprise, and thus the present invention is not limited to the above-described structure.

When a user registers a document (quality content) that is a result of a job, looking at a schematic flow of data performed in the quality content management unit 210, a user who first logs in to the member access unit 110 is a web page. The document that is the result of the work is registered based on a predetermined input screen (not shown) implemented on the web page. The input screen of the web page format is configured to receive the document and its basic elements and its sub-elements. The document and the metadata are stored in the document DB 122A and the metadata DB 122B, respectively. In this case, since the document and the metadata are indexed through the 'RESOURCE_ID' element 21 so as to be cross-referenced, the tracker module 126 shown in FIG. 3 can easily correspond to the metadata (quality content). ) Can be searched / collected. A more detailed description thereof will be described below.

As shown in FIG. 4A, a plurality of documents / metadata may be allocated to one process, and the completion time of the process may be an input end time or a storage time of the assigned documents. Therefore, it is possible to grasp the current status such as the process or the degree of performance of the project according to the completion of the input of the assigned documents, thereby achieving standardized management in project and process management.

On the other hand, any one project may include a number of processes as shown in Figure 4b. That is, documents (quality content) calculated in a normal work process may be aggregated for each project and each process. In this case, the information (preferably predetermined relational information) according to the integration is stored in the 'AGGREGATION' element 12 of the metadata of the document (quality content) to be merged. Here, one document (quality content) may belong to multiple aggregations, thereby increasing resource recycling.

Therefore, the user can measure the performance indicators as well as the overall management of his or her project and process through the above-described quality content management unit 120. In this case, the performance indicators can be easily calculated in the project management module 128 based on the results (metadata) retrieved through the tracker module 124, and what kind of progress a particular project or process is in. This includes what projects have been or are in progress, as well as a complete list of projects and projects that have been implemented and completed. In the present embodiment, since the performance indicators can be calculated in various ways based on metadata, it is not limited to the above examples.

Hereinafter, an operation flow of the above-described quality content management system will be described. First, referring to FIG. 5A, a flow related to new project registration, document (quality content), and metadata registration is as follows.

As described above, the system operation module 116 receives a member registration procedure (S510) for receiving user information (predetermined personal information including an ID and a password) from a user connected to the access module 112, and a member. The authentication module 114 performs a normal user authentication procedure (login) based on the ID and password (S520). At this time, the user information is stored for each user in the member DB not shown.

Subsequently, the user generates / registers a new project on the web page provided by the system operation module 116 (S530). The step S530 includes setting basic project information (S532), A step (S534) of setting process types to be included in the project and a step (S536) of setting document (quality content) types to be included in each process are included. Later, as mentioned above, it is possible to determine the state of the project according to whether or not these documents (quality content) set at the time of project registration are registered.

More specifically, taking the web page shown in FIG. 5B as an example, basic information of the project such as 'project name', 'researcher', 'investigator', 'representative / phone number', and 'sales', 'investigation planning' , Process types including 'due due diligence', 'reporting', and 'customer counseling journal', 'proposal', 'kick-off plan', 'questionnaire', 'due due diligence', 'investigation manual', 'data collection' It is configured to receive the types of documents (quality content) to be included in each process, such as 'data processing' At this time, the input project basic information, the selected process type, and the type of document (quality content) to be included in the process are collected as project setting information and stored for each user in the member DB described above (S540).

Next, the system operation module 116 transmits the document (quality content) that is the result of the work and the structurally standardized metadata from the user through the quality content manager 120 to the document DB 122A and the meta data, respectively. The data is stored in the data DB 122B (S550). Here, documents and metadata are indexed for cross-reference, and information about which process documents are in which projects is also structurally stored in the metadata (recorded in the corresponding subelements).

Hereinafter, the system operation module 116 looks at the process of collecting the corresponding data (documents and metadata) by the above-described performance indicators and projects, processes, or users by the user.

Referring to FIG. 6A, the system operation module 116 transmits search request information for each project, process, or user specification to the project management module 128 (S610). At this time, the search request information is basically based on the basic elements and sub elements of the metadata.

Subsequently, the project management module 128 searches through the tracker module 124 for metadata corresponding to the received search request information, and the metadata is referenced based on the 'RESOURCE_ID' element 21 of the metadata. The document (quality content) is searched and the searched result is transmitted to the content integration module 126 (S620 and S630).

The content integration module 126 receiving the searched results generates the integrated data as a single set and transmits the integrated data to the project management module 128 (S640). The project management module 128 transmits the integrated data to the system operation module ( 116).

Next, the system operation module 116 reconstructs the integrated data received in the step S650 into a web page format and transmits it to the user (S660).

Through such collection, standardized management of project and process progress is performed, and various performance indicators of a company can be calculated as shown in FIGS. 6B and 6C. Therefore, companies can implement integrated knowledge management that suits their situation based on standardized management and objective performance indicators.

As described above and described with reference to a preferred embodiment for illustrating the technical idea of the present invention, the present invention is not limited to the configuration and operation as shown and described as described above, it is a deviation from the scope of the technical idea It will be understood by those skilled in the art that many modifications and variations can be made to the invention without departing from the scope of the invention. Accordingly, all such suitable changes and modifications and equivalents should be considered to be within the scope of the present invention.

According to the present invention, it is possible to standardize and manage documents (quality content) generated in a company's business process by project or process based on structural metadata therefor, and can be integrated, shared, and reused without modification of documents. There is.

In addition, it is possible to calculate comprehensive and systematic performance indicators through the structural information (basic and sub-elements) of metadata, thus enabling objective knowledge management required by the enterprise.

Claims (14)

A connection module 112 connected to the information communication network N, a member authentication module 114 for member authentication of a user connected to the connection module, and a system operation module 116 for controlling the connection module and the member authentication module. And a member connection unit 110 including a member DB storing user information; And a tracker module 124 for retrieving / collecting documents and metadata in the document DB and the metadata DB meeting the document DB 122A, the metadata DB 122B, and a predetermined search condition requested by the system operation module. A quality content management unit 120 including a content integration module 126 for collecting the results collected by the tracker module as integrated data and a project management module 120 for controlling the tracker module and the content integration module; Consists of, The system operation module 116 stores the document (quality content) input by the user and metadata including structured information about the document in the document DB and the metadata DB so as to be referred to each other. Quality control system, characterized in that for receiving the integrated data corresponding to the search conditions for each user specified from the project management module 120 to process it into a predetermined web page format and provide it to the user. The method of claim 1, The metadata is stored in the metadata DB (122B), the quality management system, characterized in that the information of the project and process specified by the system operation module (116) is stored in the metadata. The method of claim 1, When the system operation module 116 creates a new project at the request of a user, the user receives the project basic information, the type of process to be included in the project, and the type of document to be included in each of the processes, and collects them as project setting information. After that, the quality content management system, characterized in that for storing in the member DB for each user. The method of claim 1, The search condition is, Quality content management system, characterized in that based on the metadata. The method according to claim 1 or 4, The metadata, A 'ORGANIZATION' element 10 representing organizational information of the document, a 'DESCRIPTION' element 20 representing the detailed information of the document, and a 'DEPLOYMENT' element 30 representing additional information about the document. Quality content management system, characterized in that consisting of the basic elements. The method of claim 5, The 'ORGANIZATION' element 10 includes a 'IDENTIFICATION' element 11 representing a unique ID of metadata and a 'AGGREGATION' element 12 indicating which project or process the document is integrated with. Quality content management system, characterized in that consisting of elements. The method of claim 5, The 'DESCRIPTION' element 20 is A 'RESOURCE_ID' element 21 representing the unique ID of the document, a 'TITLE' element 22 representing the title of the document, a 'KEYWORD' element 23 representing the keyword of the document, and the document A sub-element comprising a 'LANGUAGE' element 24 indicating a language, a 'LOCATION' element 25 indicating a location of the document, and a 'CLASSIFICATION' element 26 indicating which process the document belongs to. Quality content management system, characterized in that configured. The method of claim 5, The 'DEPLOYMENT' element 30 is A 'PERSON' element 31 representing the person who created the document, a 'MACHINE' element 32 representing the type of application used to create the document, and a 'METHOD' element representing the method used to create the document ( 33), a 'MATERIAL' element 34 representing the planned and actually used resources used to create the document, a 'MEASUREMENT' element 35 representing the evaluation method of the document and a planning time or registration for the document. Quality content management system, characterized in that it consists of a sub-element including a 'TIME' element (36) representing the time. In the quality content management method using the system according to claim 1, (a) the system operation module 116 creating a new project; (b) the system operation module 116 storing project basic information of the project created in step a in a member DB for each user; (c) The system operation module 116 transmits the document (quality content) input from the user and metadata containing organizational information about the document through the quality content management unit 120 to the document DB 122A and the meta, respectively. Storing in the data DB 122B; (d) the system operation module 116 receiving integrated data on the search request information through the quality content management unit 120; And (e) the system operation module 116 reconstructing the integrated data of step d in a web page format and transmitting the same to a user; Quality content management method comprising a. The method of claim 9, The step a, (a + 1) setting project basic information about the new project; (a + 2) setting a type of process to be included in the new project; And (a + 3) setting a type of document (quality content) to be included in each of the processes; Quality content management method comprising a. The method of claim 9, The metadata of step c is Quality content management method characterized in that the indexed to refer to the document (Index). The method of claim 9, Prior to step a, (a-1) a member registration step of receiving predetermined personal information including an ID and a password from a user; And (a-2) performing a login procedure based on the ID and password; Quality content management method comprising a. The method of claim 9, The search request information, Quality information management method, characterized in that the request information of any one of the project, process or user specific, based on the basic elements and sub-elements of the metadata. The method of claim 9, The d step, (d + 1) searching, by the project management module 128 of the quality content management unit 120, a tracker module 124 for metadata corresponding to the search request information and a document referenced by the metadata; (d + 2) generating, by the content integration module 126 of the quality content management unit 120, the integrated data as a single set of the search results of the d + 1 step; And (d + 3) the project management module 128 transmitting the integrated data to the system operation module 116; Quality content management method comprising a.

Images