KR100682343B1 - Internet virtual number service implementation apparatus and method in internet for PSTN called national representation telephone service - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a virtual number service apparatus for implementing a representative telephone service of a public telephone network on the Internet, a method thereof, and a computer-readable recording medium having recorded thereon a program for implementing the method.

2. The technical problem to be solved by the invention

The present invention, by newly assigning a number system for a representative telephone service on the Internet as a virtual Internet number, by assigning an Internet virtual number for one representative number service and connecting it to one or several telephone numbers of a real public telephone network, A virtual number service device and a computer readable recording medium having recorded thereon a method for realizing a method and a method for realizing a method for enabling a call to another telephone number even if a telephone cannot be received for a long time.

3. Summary of Solution to Invention

The present invention relates to a virtual number service device for implementing a representative telephone service of a public telephone network on the Internet, wherein a virtual Internet number (hereinafter referred to as "the Internet virtual number for the representative number service") for the representative number service and the representative Internet virtual number management means for mapping and managing the number of the public telephone network (hereinafter referred to as "phone number") so as to correspond to the Internet virtual number for number service; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. Control means for searching for a corresponding telephone number through the Internet virtual number managing means and controlling to relay the call to the telephone number; And a call relay means for relaying a call to a corresponding telephone number corresponding to the Internet virtual number for the representative number service under the control of the control means.

4. Important uses of the invention

The present invention is used for the representative telephone service on the Internet.

Main telephone service, Internet virtual number for main number service, Internet, public telephone network, 1588 or 1544 number service

Description

Internet virtual number service implementation apparatus and method in internet for PSTN called national representation telephone service             

1 is a block diagram of an embodiment of a system in which an Internet virtual number service apparatus for a representative number service according to the present invention is linked;

Figure 2a is an embodiment explanatory diagram showing a number configuration system for the Internet virtual number service for the representative number service according to the present invention.

Figure 2b is another embodiment explanatory diagram showing a number structure system for the Internet virtual number service for the representative number service according to the present invention.

Figure 3 is an exemplary diagram illustrating a process of converting the Internet virtual number for the representative number service to another phone number of the Internet virtual number service method for the representative number service according to the present invention.

Figure 4 is a flow diagram of an embodiment of the Internet virtual number service method for the representative number service according to the present invention.

* Explanation of symbols for the main parts of the drawings

10: user terminal

20: Internet virtual number service server

30: Internet virtual number service subscriber terminal

40: Incoming phone for Internet virtual number service subscriber

The present invention relates to a virtual number service device for implementing a representative telephone service of a public telephone network on the Internet, and a method and a computer readable recording medium recording a program for realizing the method. In order to implement the representative telephone service (preferably 1588 or 1544 service) on the Internet, a new number system for the representative telephone service is newly assigned to the virtual Internet number on the Internet, and is assigned through the Internet virtual number service for the representative number service. A virtual number service device for connecting a virtual service number to a public telephone network, a mobile network, an ISDN (Integrated Services Data Network), and another network number to establish a call, and a computer recording the virtual number service device and a method for realizing the method. The present invention relates to a recording medium which can be used.

The representative telephone service of the public telephone network is a service system that accepts telephone numbers distributed nationwide by national agencies, local governments, non-profit organizations, etc. in one representative number, and is similar to the toll-free service (080 service). Is a service that charges call charges.

However, in order to participate in the conventional public telephone network representative telephone service (hereinafter, referred to as 1588 or 1544 service), the customer had to use a telephone (wireless / wireless telephone, mobile telephone, etc.) connected to the public telephone network.

However, with the proliferation of computers, computers are now part of life. In this regard, the growth of the Internet in the computer sector has developed remarkably in two to three years. As these computers are extended to everyday life, users are pursuing convenience, simplicity, and accuracy, and are conducting business in various angles in order to satisfy consumer needs in software and hardware fields.

With the rapid increase in Internet users, the Internet serves as a new media that enables real-time communication between companies and individuals, and between individuals, rather than in the sense of a network connected to computers. The popularization of Internet use has a dramatic impact on all industries, as well as the rapid development of information and communication, and the entire global village is transforming into a huge information globalization.

However, in the conventional representative telephone service, the group or agency that wants the 1588 or 1544 service registers with the telecommunication company that provides the 1588 service and receives the 1588 number, so that the customer who uses the service receives the call charge through the public telephone network. Pay. In this case, in order to receive the service on the Internet, the customer can access the homepage of the company that provides the Internet telephony service, or directly call the Internet using commercial software, but only use the physical number provided by the public telephone network. If the 1588 service phone number is not available for a long time, the customer cannot make a phone call.

In this case, all 1588 service telephone numbers can be used with only one number, so it is not possible to transfer a call to another number. Particularly, special numbers that are well known to groups or organizations are physically assigned only one number, so they cannot be assigned to other groups, businesses, or organizations that they want, and now they try to make the same number for their 1588 or 1544 service. There is a problem that you can not be assigned a number if you are already using.

Therefore, in the current technical field, the number system for the representative telephone service on the Internet is newly assigned to the virtual Internet number so that the call can be transferred using a plurality of virtual numbers, and this is connected to the telephone number of the actual public telephone network. Even if you can't answer the phone for a long time, you need to be able to set up a call to your mobile phone or other phone number. In addition, by assigning a virtual Internet number so that many users can use a known special number, there is a demand for a method that allows the use of various special numbers that have not been used in the past.

The present invention has been devised to meet the above-mentioned demands, and newly assigns a virtual Internet number to a number system for a representative telephone service on the Internet, and is assigned an Internet virtual number for one representative number service and is actually public. By connecting to one or several telephone numbers in the telephone network, a virtual number service device and a method and a program for realizing the method for realizing a call to another telephone number even if the telephone cannot be received for a long time. The purpose is to provide a readable recording medium.

In addition, the present invention provides a virtual number service device and a method for allowing a special number that has not been previously used by assigning an Internet virtual number for a representative number service to be used by a company that wants a well-known special number. Another object is to provide a computer readable recording medium having recorded thereon a program for realizing the method.

The apparatus of the present invention for achieving the above object is a virtual number service apparatus for implementing a representative telephone service of a public telephone network on the Internet, the virtual Internet number for the representative number service (hereinafter referred to as "Internet virtual number for representative number service Internet virtual number management means for mapping and managing the number of the public telephone network (hereinafter referred to as "telephone number") so as to correspond to the Internet virtual number for the representative number service; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. Control means for searching for a corresponding telephone number through the Internet virtual number managing means and controlling to relay the call to the telephone number; And a call relay means for relaying a call to a corresponding telephone number corresponding to the Internet virtual number for the representative number service under the control of the control means.

On the other hand, the method of the present invention for achieving the above object, in the virtual number service method for implementing a representative telephone service of the public telephone network on the Internet, a virtual Internet number for the representative telephone service (hereinafter, "representative number service for A first step of mapping a public telephone network number (hereinafter referred to as a "phone number") to a database so as to correspond to the Internet virtual number "and the Internet virtual number for the representative number service; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. A second step of extracting a corresponding telephone number corresponding to the Internet virtual number for the representative number service by searching a database; And a third step of forwarding a call received from the Internet virtual number for the representative number service to the extracted corresponding phone number. In addition, the present invention further includes a fourth step of allowing the customer to consult with the counseling agent when the question is set up.

On the other hand, the present invention, in order to implement the representative telephone service of the public telephone network on the Internet, the virtual number service device having a processor, a virtual Internet number for the representative telephone service (hereinafter, "Internet virtual number for representative number service" A first function of mapping a number of the public telephone network (hereinafter referred to as a "telephone number") to a database so as to correspond to "next" and the Internet virtual number for the representative number service; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. A second function of searching a database and extracting a corresponding telephone number corresponding to the Internet virtual number for the representative number service; And a computer readable recording medium having recorded thereon a program for realizing a third function of forwarding a call received by the representative virtual number internet service number to the extracted telephone number. In addition, the present invention provides a computer-readable recording medium having recorded thereon a program for further realizing a fourth function of enabling a customer to contact a counseling agent upon questioning after a call is set up.

As described above, the present invention newly creates and assigns a virtual Internet number (for example, 1588 or 1544 number) for a representative telephone service on the Internet, thereby assigning a virtual Internet number assigned on the Internet to one real public telephone network. Connect it. This allows you to set up and transfer a call to a mobile phone or other phone number even when you cannot answer the phone for a long time.

In addition, the present invention, by using a virtual Internet number of the existing number system that can not be allocated to the number of companies that want to be assigned to the number of physically because only a special number of 1588 service telephone number physically, virtual The Internet's 1588 number is provided indefinitely so that you can use a lot of special numbers that have not been used before.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating an embodiment of a system in which an apparatus for interoperating with an Internet virtual number service for a representative number service according to the present invention is linked.

As shown in FIG. 1, in a system in which an Internet virtual number service device for a representative number service is interworked, a user terminal 10 for user registration and an Internet virtual number for a representative number service through an information communication network such as the Internet. Internet virtual number service program is provided so that users can access the service, and when the main phone service using the Internet virtual number service (Internet 1588 or 1544 number) for the representative number service is performed, the virtual Internet number assigned on the Internet is one real public. If you are connected to a phone number and you are unable to forward calls to another phone number (e.g. another main phone number) or receive a long-term call, you can use your mobile or other phone number (e.g. home phone number or other temporary residence). Internet virtual number that connects you to a call Service server (internet virtual number service device) 20, Internet virtual number service subscriber terminal 30 for matching virtual number service subscribers (including organizations or organizations), and terminating telephone 40 for internet virtual number service subscriber. Include.

Here, an information communication network such as the Internet connects communication lines between a plurality of user terminals 10, an Internet virtual number service server 20, and an Internet virtual number service subscriber terminal 30 so as to perform data communication with each other. Set it.

Looking at the system in which the Internet virtual number service device for the representative number service is linked in more detail, the user terminal 10 has an Internet virtual number service customer program 11 connected to the Internet, the Internet virtual number service server connected to the Internet (Internet virtual number service device) 20 is composed of an Internet virtual number service server program 21 and a database 22, the Internet virtual number service subscriber terminal 30 connected to the Internet is for Internet virtual number service subscribers A program 31, a control program 32, and a Voice over Internet Protocol (VoIP) gateway card 33 connected to a public telephone network, and a terminating telephone 40 for an Internet virtual number service subscriber is connected to a public telephone network (PSTN). It is. In addition, the VoIP gateway 23 is separately provided in the Internet virtual number service server 20 for the subscriber of the Internet virtual number service for the representative number service without the VoIP gateway card 33.

In addition to the Internet virtual number service program, the Internet virtual number service server 20 may additionally include a security system, a payment and authentication system, a community, and the like, and provide an Internet virtual number (Internet 1588 or 1544 number) service for a representative number service. Mobile phone number or other phone number (for example, home phone number or other temporary resident's phone number) of subscriber who cannot connect other main phone number to the main virtual service number for long call transfer Number, etc.), but connects the Internet virtual number for the representative number service to one or several telephone numbers of the actual public telephone network.

The Internet virtual number service program is preferably installed in the user terminal 10 as a dedicated program. Such a dedicated program can be downloaded by accessing the Internet virtual number service server 20.

Referring to the process of installing the dedicated program, the user accesses a website provided by the Internet virtual number service server 20 through the user terminal 10 and downloads the installation program to his user terminal 10. After the download is completed, the Internet virtual number service program is installed when it is executed. In this case, the user may set the Internet virtual number service program to be automatically executed when the computer is connected to the communication, or be executed when the icon on the desktop is clicked.

The user terminal 10 or the Internet virtual number service subscriber terminal 30 establishes a communication environment including a web browser that can be connected to an information communication network. The user terminal 10 or the Internet virtual number service subscriber terminal 30 can be connected to the Internet through a dedicated line, a public communication network (PSTN), a mobile telephone network, or the like. Obviously, the virtual number service server 20 can be accessed.

Accordingly, the plurality of user terminals 10 may include personal computer assistants (PDAs), personal digital assistants (PDAs), including communication mediation devices (eg, modems), monitors, keyboards (or keypads), and the like. A laptop or the like is preferable, but may be a mobile communication terminal such as a cellular phone or a PCS phone, a next generation mobile communication terminal such as an International Mobile Telecommunication (IMT-2000), a Universal Mobile Telecommunication Service (UMTS), or the like.

Internet virtual number service apparatus 20 according to the present invention is a database 22 for mapping and managing the number of the public telephone network to physically correspond to the virtual Internet number and the Internet virtual number for the representative number service, and user access on the Internet Provides the user with a list of Internet virtual number service menus for the city's representative number service (the company name is displayed along with the Internet virtual number for the representative number service on the Internet) and from the Internet virtual number service menu list for the representative number service. Internet virtual number service server program 21 for controlling the user to retrieve the phone number through the database 22 for the desired Internet number for the representative number service and relay the call to the phone number, and for the Internet virtual number service server Under the control of the program 21, the representative Call includes a VoIP gateway 23 relays the call to the phone number corresponding to the service number for a virtual Internet. At this time, it is obvious that the service can be provided using the Internet virtual number for the representative number service and the station number and the subscriber number when the user accesses through the wired terminal rather than the Internet.

Here, the VoIP gateway 23 not only relays the call to the Internet virtual number service subscriber terminal 30 having the corresponding phone number corresponding to the Internet virtual number for the representative number service, but also a voice signal (or Video signal) and relays the call to the terminating telephone 40 for the subscriber of the Internet virtual number service having the corresponding telephone number.

After the customer downloads the Internet virtual number service program from the Internet virtual number service server 20 through the Internet and installs it on the terminal 10 of the customer, the program window generated by the Internet virtual number service customer program 11 installed as described above. Search for a representative phone service in or select directly from the category, the company name is displayed along with the Internet virtual number for the representative number service.

Then, when the customer clicks the desired Internet virtual number for the representative number service with a mouse, the terminal 30 for Internet virtual number service subscribers (including institutions and companies) or the incoming phone 40 for Internet virtual number service subscribers by video or telephone. Or through homepage or mail. In addition, when a customer accesses the Internet virtual number service server program 21 of the Internet virtual number service server 20 having a content search function and direct dialing and classification search function, and clicks on the Internet virtual number for the representative number service with a mouse, It is also possible to connect to the counselor through the video or via the homepage or e-mail.

The Internet virtual number service subscriber program 31 of the Internet virtual number service subscriber terminal 30 is a program that provides a service when a customer connects by phone, video, homepage, or e-mail.

If the VoIP gateway card 33 is installed in the Internet virtual number service subscriber terminal 30, the Internet virtual number service server 20 sets the IP address of the VoIP gateway of the company to be connected in advance, and then the customer connects. By controlling the VoIP gateway card 33 through the control program 32, the Internet virtual number service subscriber terminal 30 is connected to the public telephone network and connected to the incoming call telephone 40 for the Internet virtual number service subscriber. The customer can then connect with the business that subscribed to the main phone service.

In addition, if the camera is installed in the Internet virtual number service subscriber terminal 30 or the user terminal 10, it is also possible to inquire about the company through a video call. This is used to perform the direct agent connection function between the customer and the representative telephone service provider.

On the other hand, if there is no VoIP gateway card 33 in the Internet virtual number service subscriber terminal 30 is connected to the destination telephone 40 for the Internet virtual number service subscriber using the VoIP gateway 23 provided by the carriers.

The Internet virtual number service menu list (number scheme) for the representative number service is configured as shown in FIGS. 2A and 2B.

Preferably, as shown in FIG. 2A, the Internet virtual number service menu list for the representative number service is composed of two types.

The first part is to name the nature of the number type as the Internet virtual number (1588 or 1544 number) for the representative number service. Names of number types on the Internet, such as "1588 or 1544" or "Telephone service" on public telephone networks.

The second part is the part corresponding to the subscriber number among other telephone numbers. This part is a virtual logical number represented by 4 natural digits.

The Internet virtual number service menu list for the representative number service as shown in FIG. 2A assumes dialing only on the Internet for the representative number service. This can be done by assigning the same virtual number (1588 or 1544 number) and subscriber number (1234) for the same representative number service to several companies or organizations that want a well-known special number (e.g., 2424). Companies or organizations with the Internet virtual number and subscriber number for the same representative number service are displayed.

At this time, when the user clicks the desired company or organization, the call is transferred to the corresponding destination number of the company or organization.

However, it is impossible to use a terminal of an actual public telephone network or a mobile telephone network because several companies or organizations may be linked to the Internet virtual number and subscriber number for one representative number service as in this case. Therefore, by assigning a station number in addition to the Internet virtual number, subscriber number for the representative number service, the number is different for each company or organization.

Therefore, as shown in FIG. 2B, the Internet virtual number service menu list for the representative number service connected through the wired / wireless terminal as well as the Internet is composed of three types.

The first part is an Internet virtual number 1588 for the representative number service for naming the nature of the number type. Names of number types on the Internet, such as "1588 or 1544" or "Telephone service" on public telephone networks.

The second part is the part corresponding to the station number among other telephone numbers. The difference from other networks is that the station number of the other network is a physical number, whereas the Internet virtual number 1588 or 1544 for the representative number service is a virtual logical number. Here, the station number may be represented by a number or a Korean word, an English word, a logo, or a graphic image when a service is to be provided on the Internet.

The third part is the part corresponding to the subscriber number among other telephone numbers. This part is a virtual logical number represented by 4 natural digits.

3 is a diagram illustrating an embodiment of converting an Internet virtual number for a representative number service to another phone number in the Internet virtual number service method for a representative number service according to the present invention.

As shown in FIG. 3, when a customer clicks an Internet virtual number for a representative number service to receive a telephone number of a company that has subscribed to a representative phone service (301), a database having Internet virtual number information for a representative number service 22 (302). At this time, the telephone number of the public telephone network that physically corresponds to the Internet virtual number for the representative number service from the database 22 is connected to (303) (304). That is, it connects to the physical telephone number of the called party. At this time, the database 22 has one representative virtual number for the service (for example, 1588-2424) is one or several telephone numbers (phone number of moving company A, moving company B moving number of the actual public telephone network) , The phone number of the moving company C).

Also, the Internet virtual number for the representative number service is "Internet virtual number 1588-subscriber number 1234 for representative number service" or "Internet virtual number 1588-station number 123-subscriber number 4567 for representative number service. ), The actual office number (02-456-2456), the desired 1588 number in the public telephone network (PSTN) is connected to the database 22. That is, the database 22 may store the public telephone network 1588 number if the desired 1588 number has not been allocated from the public telephone network and is assigned an Internet virtual number for the representative number service, and may store a mobile telephone number, a calling number, a desired number, and the like. It can be changed at any time. In other words, while you are in the office, set up an office number (02-456-2456) and when you go out, use your mobile phone number (011-123-1234), your home phone number when you go home, and other temporary residences. If you connect to the phone number of the customer will always use the Internet virtual number for a certain representative number service, but the other side will use a variety of physical numbers.

On the other hand, even if the physical number of the public telephone network (PSTN) is changed at any time by changing only the contents of the database 22 can be used without changing the Internet virtual number for the representative number service.

4 is a flowchart illustrating an embodiment of an Internet virtual number service method for a representative number service according to the present invention.

There are three ways for a customer to access the Internet virtual number service for the representative number service. Looking at this, the customer directly runs the Internet virtual number service customer program 11 in the user terminal 10 to represent the representative. Attempt to make a direct call by entering the Internet virtual number service for the representative number service in the Internet virtual number service input window for the number service, or by clicking the desired virtual number (401) through the classification search (404) Internet virtual number service for the representative number service Internet Virtual Number Service for Representative Number Service, which is known to the customer, or by accessing to the Web site of the subscriber's Representative Number Service (403). Internet for representative number service (406) by clicking (Agent Connection Icon) Internet virtual number service website and representative number service for the representative number service in which the client accesses the virtual number service, or the client accesses the website of the Internet virtual number service server 20 for the representative number service (402). Search for the Internet virtual number (405) through the Internet virtual number service website for the representative number service (407) and perform the steps "403" and "406" or through the Internet virtual number for the representative number service ( 408) may be divided into the case of accessing the Internet virtual number service for the representative number service by performing the steps "401" and "404".

Either way, when you access the Internet virtual number service for the representative number service and click on the desired virtual number (of course, you can click on one of the video, homepage, and e-mail as well as voice) (404). Search the database 22 from the number service server 20 to extract a physical telephone number corresponding to the Internet virtual number for the representative number service of the company providing the representative telephone service (409), and the Internet virtual having the telephone number. Dialing to the number service subscriber terminal 30 or the Internet virtual number service subscriber called telephone 40 (410) to the user terminal 10 and the Internet virtual number service subscriber terminal 30 or Internet virtual number service subscriber The telephones 40 are connected to each other (411). At this time, the call is set up so that the counselor can be connected immediately upon consultation with the customer.

In this case, the Internet virtual number service subscriber terminal 30 may not only support a voice call through the Internet virtual number service subscriber program, but also provide a service when connected to an image, a homepage, or an email. Here, it is assumed that the video call is provided with a camera installed in the Internet virtual number service subscriber terminal 30 or the user terminal 10.

If the VoIP gateway card 33 is installed in the subscriber terminal 30 of the Internet virtual number service, the Internet virtual number service server 20 sets the IP address of the VoIP gateway of the company to be connected in advance, and the customer wants to connect. When the VoIP gateway card 33 is controlled through the control program 32, the Internet virtual number service subscriber terminal 30 is connected to the public telephone network to connect with the incoming virtual telephone 40 for the Internet virtual number service subscriber.

However, if there is no VoIP gateway card 33 in the Internet virtual number service subscriber terminal 30, the VoIP gateway 23 provided by the carriers may be used to connect to the destination telephone 40 for the Internet virtual number service subscriber. have.

With the present invention as described above, the Internet telephone user is a representative telephone service in the form of a computer-to-public telephone network through the Internet virtual telephone (1588) service server to ask questions on the website that supports the virtual telephone (1588) service of the public telephone network There is an effect that can be received, and also through the search function of the Internet virtual number service server for the representative number service can participate in various Internet virtual number representative phone service. In addition, if you have any questions during the service, you can immediately consult with a counselor.

In addition, a virtual Internet number is newly created and assigned to a number system for a representative telephone service on the Internet, and a virtual Internet 1588 number is assigned on the Internet, so that other networks such as a real public telephone network number, a mobile network number, an ISDN number, and a special number are assigned. It can be connected to the number, so that the subscriber who joins the national representative phone can be transferred even if the subscriber is not available.

In addition, even if a telephone number representing the representative of an organization or an organization is in use, if the Internet virtual number for the representative number service is used, the Internet virtual number for the representative number service can be given indefinitely by a simple call transfer. Representative phone numbers may lose the company's credibility due to the change of the number itself due to the circumstances of the company, but the virtual Internet number allows the use of the representative number as it is by changing only the transferred number.

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and various substitutions, modifications, and changes are possible in the art without departing from the technical spirit of the present invention. It will be clear to those of ordinary knowledge.

The present invention as described above, by assigning a new number system for the representative telephone service on the Internet as a virtual Internet number, one or several telephone numbers of the actual public telephone network by receiving an Internet virtual number for one representative number service There is an effect that can be connected to.

In addition, the present invention, even if the phone number representing the representative of the group or organization is in use, the Internet virtual number for the representative number service can be given infinitely by simple call transfer using the Internet virtual number for the representative number service, and already to the customer Even if the phone number representing the representative of a well-known company changes due to the circumstances of the company, the representative number can be used as it is by changing only the settings of the transferred number.

Claims (19)

A virtual number service apparatus for implementing a representative telephone service of a public telephone network on the Internet, A virtual Internet number (hereinafter referred to as "Internet virtual number for representative number service") for the representative number service and the number of the public telephone network (hereinafter referred to as "phone number") so as to correspond to the Internet virtual number for the representative number service. Internet virtual number management means for mapping and managing; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. Control means for searching for a corresponding telephone number through the Internet virtual number managing means and controlling to relay the call to the telephone number; And Call relay means for relaying a call to a corresponding telephone number corresponding to the Internet virtual number for the representative number service under the control of the control means. Virtual number service device for implementing a representative telephone service of the public telephone network on the Internet. The method of claim 1, The call relay means, Under the control of the control means, the call to the corresponding telephone number corresponding to the Internet virtual number for the representative number service, the representative telephone service of the public telephone network, characterized in that the interlocking voice signal between the public telephone network and the Internet Virtual number service device for implementing on the Internet. The method of claim 1, The call relay means, Under the control of the control means, the call to the corresponding telephone number corresponding to the Internet virtual number for the representative number service, the representative telephone service of the public telephone network on the Internet, characterized in that interlocking the video signal as well as the audio signal on the Internet Virtual number service device to implement. The method according to any one of claims 1 to 3, The Internet virtual number management means, Maps and manages the representative telephone numbers of various companies or organizations that want to use the same number of specially known special numbers to one representative number service, and retrieves the representative telephone numbers of the corresponding companies or organizations under the control of the control means. Virtual number service device for implementing the representative telephone service of the public telephone network on the Internet, characterized in that. The method according to any one of claims 1 to 3, The Internet virtual number management means, Maps and manages a representative telephone number of a company or organization, a mobile telephone number, a home telephone number, or a telephone number of a temporary residence place to an Internet virtual number for one representative number service, under the control of the control means. Virtual number service device for implementing the representative telephone service of the public telephone network on the Internet, characterized in that for searching the representative telephone number of the company or organization. The method of claim 4, wherein Internet virtual number service menu list for the representative number service, Display the Internet virtual number information for the representative number service indicating the nature of the number type on the Internet, the virtual logical number corresponding to the subscriber number among other telephone numbers, and the name of each company or organization using the same virtual logical number. Virtual number service device for implementing the representative telephone service of the public telephone network on the Internet, characterized in that it comprises a detailed information. The method of claim 5, Internet virtual number service menu list for the representative number service, Internet virtual number information for the representative number service that shows the nature of the number type on the Internet, the station number information which is a virtual logical number among other telephone numbers, and the virtual logical number corresponding to the subscriber number among other telephone numbers Virtual number service device for implementing the representative telephone service of the public telephone network on the Internet, characterized in that. The method of claim 6, The Internet virtual number service for the representative number service, And a virtual Internet 1588 or 1544 number service for implementing the representative telephone service of the public telephone network on the Internet. A virtual number service method for implementing a representative telephone service of a public telephone network on the Internet, A virtual Internet number (hereinafter referred to as "Internet virtual number for representative number service") for the representative telephone service and the number of the public telephone network (hereinafter referred to as "phone number") so as to correspond to the Internet virtual number for the representative number service. A first step of mapping)) into a database; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. A second step of extracting a corresponding telephone number corresponding to the Internet virtual number for the representative number service by searching a database; And A third step of forwarding a call received from the Internet virtual number for the representative number service to the extracted corresponding phone number; Virtual number service method for implementing a representative telephone service of the public telephone network on the Internet. The method of claim 9, After the call is set up, the fourth step is to connect the counselor to the customer's question Virtual number service method for implementing a representative telephone service of the public telephone network on the Internet further comprising. The method according to claim 9 or 10, The third step, A virtual telephone for implementing a representative telephone service of a public telephone network on the Internet, wherein the telephone number corresponds to the corresponding telephone number corresponding to the Internet virtual number for the representative number service, and interlocks a voice signal between the public telephone network and the Internet. Number of service methods. The method of claim 11, The third step, A virtual number service method for realizing a representative telephone service of a public telephone network on the Internet, wherein a call is made to the corresponding telephone number corresponding to the Internet virtual number for the representative number service, and the video signal is interlocked with the voice signal. . The method according to claim 9 or 10, The database, On the Internet virtual number for one representative number service, it is managed by mapping the representative phone number of several companies or organizations wanting the same well-known special number, the feature is to extract the representative phone number of the corresponding company or agency desired by the user Virtual number service method for implementing the representative telephone service of the public telephone network on the Internet. The method according to claim 9 or 10, The database, Map and manage the representative phone number, mobile phone number, home phone number, or other phone number of the temporary residence of the company or institution to the Internet virtual number for one representative number service, but the corresponding company or institution desired by the user Virtual number service method for implementing the representative telephone service of the public telephone network on the Internet, characterized in that for extracting the representative telephone number of. The method of claim 13, Internet virtual number service menu list for the representative number service, Display the Internet virtual number information for the representative number service indicating the nature of the number type on the Internet, the virtual logical number corresponding to the subscriber number among other telephone numbers, and the name of each company or organization using the same virtual logical number. Virtual number service method for implementing the representative telephone service of the public telephone network on the Internet, characterized in that it comprises detailed information. The method of claim 14, Internet virtual number service menu list for the representative number service, Internet virtual number information for the representative number service that shows the nature of the number type on the Internet, the station number information which is a virtual logical number among other telephone numbers, and the virtual logical number corresponding to the subscriber number among other telephone numbers Virtual number service method for implementing a representative telephone service of a public telephone network on the Internet, characterized in that. The method of claim 15, The Internet virtual number service for the representative number service, And a virtual Internet 1588 or 1544 number service for implementing the representative telephone service of the public telephone network on the Internet. In order to implement a representative telephone service of a public telephone network on the Internet, a virtual number service device having a processor, A virtual Internet number (hereinafter referred to as "Internet virtual number for representative number service") for the representative telephone service and the number of the public telephone network (hereinafter referred to as "phone number") so as to correspond to the Internet virtual number for the representative number service. A first function of mapping)) into a database; Provide the user with a list of Internet virtual number service menus for the representative number service when the user accesses the Internet, and the Internet virtual number for the representative number service desired by the user among the Internet virtual number service menu lists for the representative number service. A second function of searching a database and extracting a corresponding telephone number corresponding to the Internet virtual number for the representative number service; And A third function of forwarding a call received from the Internet virtual number for the representative number service to the extracted corresponding phone number; A computer-readable recording medium having recorded thereon a program for realizing this. The method of claim 18, Fourth function to connect and consult with the customer when the problem is set A computer-readable recording medium that records a program for further realization.

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