KR100601847B1 - System for Location-Based Customer Connect and Location Information Transmitter-Receiver for the Same - Google Patents

Abstract

Provided is a location-based customer connection service system and a location information transceiving device therefor in a wireless communication network for connecting a mobile station and a user of a mobile terminal.

Location-based customer connection service system is a mobile station location information management means for storing and managing the location information of the mobile station received through the wireless network operator server, the location information and service requirements of the mobile communication terminal to use the service provided by the mobile station User location information management means for storing and managing the data, the shortest distance mobile station selecting means for extracting one or more mobile stations adjacent to the mobile terminal user according to the service request of the mobile terminal user, and the service request of the mobile terminal user. And customer connection information generation means for generating customer connection information and transmitting customer connection information to one or more mobile stations.

According to such a location-based customer connection service system, a mobile service provider and a user of a mobile communication terminal can be directly connected without providing a customer center, thereby providing a service desired by a customer in a shorter time.

Location-based, taxi

Description

Location-based Customer Connect and Location Information Transmitter-Receiver for the Same}

1 is an exemplary diagram of a communication network to which a location-based customer connection service system according to the present invention is applied;

2 is a detailed configuration diagram of a location-based customer connection service system according to an embodiment of the present invention;

3 is a detailed configuration diagram of a location information transmitting and receiving device according to the present invention;

4 is a flowchart illustrating a location-based customer connection service method according to an embodiment of the present invention;

5 is another exemplary diagram of a communication network to which a location-based customer connection service system according to the present invention is applied;

6 is a detailed configuration diagram of a location-based customer connection service system according to another embodiment of the present invention;

7A and 7B are flowcharts illustrating a service registration / deregistration process of a mobile station in another embodiment of the present invention;

8 is a flowchart illustrating a location-based customer connection service method according to another embodiment of the present invention;

9 is a flowchart illustrating a location-based customer connection service method according to another embodiment of the present invention;

FIG. 10 is a flowchart illustrating a process of selecting a shortest distance mobile station in FIGS. 8 and 9.

<Description of the symbols for the main parts of the drawings>

10: mobile station 20: base station

30: wireless network operator server 40: location-based customer connection service system

50, 52: mobile communication terminal 100: location information transmission and reception device

102: internal component 104: communication network interface

106: location information transmitting means 108: customer information receiving means

110: display means 112: alarm sound generating means

114: external component 116: on / off switch

118: callback connection key 120: display

122: speaker 302: base station controller (BSC)

304: Switchboard (MSC) 306: Short Message Service Center (SMSC)

308: home location register (HLR) 402: mobile station management means

404: user management means 406: mobile station location information management means

408: user location information management means 410: shortest distance mobile station selection means

412: customer connection information generation means 414: mobile station blocking means

420: database 422: mobile station DB

424 user DB 426 mobile station location information DB

428: User location information DB 430: Service request and processing result DB

440: mobile station tracking and extracting means 442: routing information generating means

444: means for managing the announcement code

The present invention relates to a location-based service in a wireless communication network, and more particularly, to a location-based customer connection service system for connecting a mobile station and a user of a mobile terminal using a location-based service, and a device for transmitting and receiving location information therefor. .

In order to provide a document delivery service, a food delivery service, a taxi customer connection service, etc., a speed call service is provided. The speed call service provides a representative phone number for each company that subscribes to the speed call service, and when a customer tries to use the service by calling the representative phone number, the service call is delivered to the store or taxi nearest to the customer. It is a service that provides the service that customers want faster.

In other words, the speed call service receives the user's service request from the customer center of each subsidiary with a fixed location, and selects a store or taxi adjacent to the user's current location to perform the user's service request. However, the current speed call service has a disadvantage in that it is difficult to immediately deliver the user's request, and thus, there is a limitation in providing a quick service to the user and a cost for operating the customer center. In addition, the TRS (Trunked Radio System) service for mobile operators that move with taxis is insufficient in revenue model and difficult to technically implement the processing method.

On the other hand, in recent years, with the development of wireless communication technology and an increase in the number of mobile communication terminal subscribers, a location-based service (hereinafter referred to as LBS) providing a requested service centering on a location of a client (mobile communication terminal) Are of interest to mobile telecommunications equipment companies, database and application software manufacturers.

LBS may be defined as an application system and a service that accurately locates and utilizes a location of a person or a thing based on a wireless communication network. Starting with the technology of locating clients on a base station basis, LBS has been evolving into a technology that uses GPS to further understand the user's location and provide various information, maps, entertainment, etc. according to the location. LBS can be used to provide services such as location and tracking, emergency rescue, incident response, traffic information, tour guides, on-site ticketing and shopping, and traffic information services are already commercialized.

Therefore, by using the LBS, it is possible to accurately determine the location of the store and the taxi and the user moving, and can quickly connect the user, such as moving store, taxi and the like without a separate customer center.

The present invention has been made to solve the above-mentioned problems and to meet the needs of a mobile communication service subscriber. The present invention accurately locates a mobile station and a user of a mobile communication terminal, and is located in a position close to a mobile communication terminal user requesting a service. There is a technical problem in providing a location-based customer connection service system in a wireless communication network for delivering a service request of a mobile communication terminal user to solve the service request of the mobile communication terminal user immediately.

Another technical problem of the present invention is to reduce the cost of operating a customer center by not separately configuring a customer center for mediating a mobile station and a mobile communication terminal user.

The present invention for achieving the above technical problem to a plurality of mobile stations and the wireless network operator server having a location information transmitting and receiving device capable of transmitting the location information on the move to the wireless network operator server and wireless communication with the wireless network operator server A location-based customer connection service system connected to a plurality of mobile communication terminals through the wireless network operator server to connect the mobile station to the mobile communication terminal user according to a service request of the mobile communication terminal user. Mobile station location information management means for storing and managing location information of the mobile station received from the mobile station through the wireless network operator server in the database; User location information management means for receiving location information and service requirements of a mobile communication terminal to use a service provided by the mobile station through the wireless network operator server and storing and managing the location information in a database; A shortest-range mobile station selecting means for extracting one or more mobile stations adjacent to the mobile communication terminal user according to the service request of the mobile communication terminal user; And generating customer connection information including the mobile communication terminal location information, a service requirement, the mobile communication terminal number, and a telephone number of the location-based customer connection service system according to a service request of the mobile terminal user. And customer connection information generating means for transmitting the customer connection information to the extracted one or more mobile stations through a wireless network operator server.

In addition, the present invention is connected by a plurality of mobile stations and the wireless network operator server having a location information transmitting and receiving device capable of transmitting location information on the move to a wireless network operator server and wirelessly communicating with the wireless network operator server. A location-based customer connection method in a location-based customer connection service system connected to a plurality of mobile communication terminals through a network operator server and connecting the mobile station and the mobile communication terminal user according to a service request of the mobile communication terminal user. Receiving and storing location information of the mobile station; Receiving and storing the current location and service requirements of the mobile communication terminal user as the mobile communication terminal user wants to use the service provided by the mobile station; Extracting one or more mobile stations adjacent to the mobile communication terminal by referring to the current location information of the user of the mobile communication terminal and the location information of the mobile station; And generating customer connection information including the mobile communication terminal number, the current location of the mobile communication terminal user, a service requirement, and a phone number of the location-based customer connection service system, and transmitting the generated customer connection information to the one or more mobile stations. Include.

In addition, the present invention is mounted on a moving target providing a service to a mobile communication terminal, transmits the location information of the moving target to a wireless network operator server, the service request of the mobile terminal user through the wireless network operator server Is connected to the mobile communication terminal and the location-based customer connection service system for connecting the mobile terminal and the mobile object and the wireless network operator server, and the mobile terminal from the location-based customer connection service system through the wireless network operator server An apparatus for transmitting and receiving location information for receiving service request information of a communication terminal user, comprising: a communication network interface; Location information transmitting means for transmitting the location of the moving object to the wireless network operator server; Customer connection information receiving means for receiving service request information of the mobile communication terminal user from the wireless network operator server; And display means for displaying the service request information received by the customer connection information receiving means.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. The present invention provides a mobile station having a location information transceiving device capable of wireless communication with a wireless network operator server, transmitting location information on the move to a wireless network operator server, and receiving a service request of a mobile communication terminal from the wireless network operator server. By providing a location-based customer connection service through (Fig. 1 to 4), or when providing a location-based customer connection service through a mobile station equipped with a mobile communication terminal (Figs. 5 to 10) can be described. In addition, in the following description, a mobile station means a mobile service provider that provides services such as delivery and transportation at the request of a user of a mobile communication terminal such as a taxi.

Embodiment 1: When a mobile station is equipped with a location information transmitting and receiving device

1 is an exemplary diagram of a communication network applied to a location-based customer connection service system according to the present invention.

The location-based customer connection service system 40 is connected to a plurality of mobile stations 10 and a plurality of mobile communication terminals 50 through a wireless network operator server 30 and a base station 20. In this embodiment, the mobile station 10 includes a location information transmission and reception device 100, and the wireless network operator server 30 from the location information transmission and reception device 100 through the base station 20 according to a request of the user of the mobile station 10. Registers the position of the mobile station 10 with the HLR 308. This location registration process is performed in the same manner as a general location registration process using a mobile communication terminal. In this embodiment, the location registration of the location information transmission and reception apparatus 100 is a service registration process for registering that the mobile station service is available. The location information transceiving device 100 also receives the service request contents of the user of the mobile communication terminal 50 from the location-based customer connection service system 40 and provides them to the user of the mobile station 10.

The service registration of the mobile station 10 is performed by any one of wireless internet access, short service, and asynchronous data communication using a telephone line, and the location-based customer connection service system 40 performs the service registration by the mobile station 10. After determining and storing the position of the mobile station 10 according to the present invention, when the user of the mobile communication terminal 50 requests the mobile station service, one or more closest to the user of the mobile communication terminal 50 (for example, 3 5 mobile stations 10 are extracted in order of priority, and the service request of the user of the mobile communication terminal 50 is transmitted to the extracted mobile station 10.

The service request content of the user of the mobile communication terminal 50 transmitted to the mobile station 10 is transmitted through a short message or by an asynchronous data communication method using a telephone line, and includes the service requester's mobile communication terminal number and callback telephone number. The callback phone number may be a connection phone number to the location-based customer connection service system 40. When the mobile station 10 responds to the service request of the user of the mobile communication terminal 50, that is, the user of the mobile station 10 accesses the location-based customer connection service system 40 by using the location information transmission / reception apparatus 100 for service. Upon notification of the receipt, the location-based customer connection service system 40 sets the service request processing of the corresponding mobile communication terminal 40 to be completed so that the other mobile station 10 does not access the mobile communication terminal 50 that requested the service. Do not

The wireless network operator server 30 includes a base station controller (BSC, 302), a switch (MSC, 304), a short message service center (SMSC, 306) and a home location register (HLR, 308). The base station controller (BSC) 302 of the wireless network operator server 30 controls the mobile station 10 and the mobile communication terminal 50 to access the wireless network operator server 30 through the base station 20 and the base station ( 20). In addition, the exchange (MSC) 304 connects to the base station controller 302 to perform call setup and release functions of the mobile station 10 and the mobile communication terminal 50, and performs various functions related to call processing and additional services. It also works with other networks.

The home location register (HLR) 308 is a database that stores personal information, location information, additional service information, etc. of the subscribers of the mobile station 10 and the mobile communication terminal 50. The MSC 304 and the visitor location register (shown in FIG. And control user services such as user authentication related to call processing and supplementary services. In addition, the short message service center (SMSC) 306 receives the short message and the called party information through the BSC 302 and the MSC 304 from the caller side mobile terminal or the location-based customer connection service system 40, and the HLR 308. Alternatively, after confirming the location of the destination mobile station 10 or the mobile communication terminal 50 with reference to the VLR (not shown), the destination mobile station 10 or the mobile communication terminal 50 through the MSC 304 and the BSC 302. To send a short message.

FIG. 2 is a detailed configuration diagram of the location-based customer connection service system shown in FIG. 1.

As shown, the location-based customer connection service system 40 includes a mobile station management means 402, a user management means 404, a mobile station location information management means 406, a user location information management means 408, the shortest distance mobile station. Selection means 410, customer connection information generation means 412, mobile station blocking means 414, and database 420. Here, the database 420 includes a mobile station DB 422, a user DB 424, a mobile station location information DB 426, a user location information DB 428, and a service request and processing result DB 430, which are A database can consist of one table or a separate table.

The mobile station management means 402 subscribes to the location-based customer connection service system 40 as a member to provide the location information of the mobile station 10 and receives and responds to the service request of the user of the mobile communication terminal 50. A plurality of mobile station 10 information (for example, mobile station 10 user ID, password, mobile station location information transmitting and receiving device number, etc.) to be provided is stored and managed in the mobile station DB 422. In addition, the user management means 404 stores the personal information (for example, the mobile communication terminal 50 number, etc.) of the user of the mobile communication terminal 50 to use the location-based customer connection service in the user DB 424 Manage.

The mobile station location information management means 406 receives the location information of the mobile station 10 transmitted through the wireless network operator server 30 from the location information transceiving device 100 installed in the mobile station 10, and receives the mobile station location information DB ( 426). At this time, it is preferable to store the time when the location information is received. The location of the mobile station 10 may be transmitted by a user of the mobile station 10 directly by voice or text, or by the wireless network operator server 30 by various location tracking methods (cell method, method using a GPS receiver). ) May be determined and provided to the location-based customer connection service system 40.

When the position of the mobile station 10 is determined using the GPS receiver, the GPS receiver should be mounted on the mobile station 10 or the location information transmitting and receiving device 100 mounted on the mobile station 10. The location information of the mobile station 10 may be transmitted by any one of the asynchronous data communication method using the wireless Internet, a short message, or a telephone line according to the location determination method. In addition, the location of the mobile station 10 may be received from the location information transmission and reception apparatus 100 at intervals of several minutes, and the transmission or blocking of location information may be controlled according to the intention of the user of the mobile station 10.

The user location information management means 408 registers with the HLR 306 of the wireless network operator server 30 as the user of the mobile communication terminal 10 wants to use the service by accessing the location-based customer connection service system 40. With reference to the location information of the mobile communication terminal 50, the current location of the user of the mobile communication terminal 50 is extracted and stored in the user location information DB 428, and the service requirements are voiced from the user of the mobile communication terminal 50. Alternatively, the service request and processing result is received as text and stored in the DB 430. Here, the current location of the user of the mobile communication terminal 50 may also be received and stored as voice or text, and the location of the mobile communication terminal 50 may be wireless by various location tracking methods (cell method, method using a GPS receiver). It is also possible for the network operator server 30 to more accurately determine the location of the mobile communication terminal 50 and provide the location-based customer connection service system 40. When checking the position of the mobile communication terminal 50 using the GPS receiver, of course, the GPS receiver should be mounted on the mobile communication terminal 50.

For example, when a user of the mobile communication terminal 50 wants to use a taxi call service, that is, when the mobile station 10 is a moving taxi, the location-based customer connection service system 40 may be used by the user of the mobile communication terminal 50. Receiving the current location (received by referring to the HLR 306 input method using a voice or text, or a method of receiving the location information determined by the location tracking technique), the user of the mobile communication terminal 50 The moving destination location information of the voice or text is received and stored in the service request and processing result DB 430. The degree of speech recognition of the user location information management means 408 can be achieved at the recognition rate of the traffic information service (for example, Nate Drive service) that is currently commercialized.

The shortest-range mobile station selecting means 410 is one or more (eg, most recently registered with the most current location of the user of the mobile communication terminal 50 and the most recently registered location as the user of the mobile communication terminal 50 wants to use the service. 3 to 5 mobile stations are extracted from the mobile station location information DB 426 according to priority. The distance between the user of the mobile communication terminal 50 and the mobile station 10 uses any one of all possible methods used for positioning, such as an angle method using a propagation delay between base stations or a method using a GPS receiver.

The customer connection information generating means 412 refers to the mobile communication terminal 50 requesting the service by referring to the service request and processing result DB 430 when the user of the mobile communication terminal 50 wants to use the service of the mobile station 10. Write a short message including the user's current location, service request content (destination location), mobile communication terminal number, callback phone number (connection number of location-based customer service system). The prepared short message is transmitted to the one or more (eg, 3 to 5) mobile stations extracted by the shortest range mobile station selecting means 410 through the SMSC 306 of the wireless network operator server 30.

The mobile station blocking means 414 is connected to the location-based customer connection service system 40 by one or more mobile stations 10 receiving the short message created by the customer connection information generating means 412 using the callback phone number. In response to the request of the user of the communication terminal 50, the service request and processing result DB 430 indicates that the service request of the user of the mobile terminal 50 has been completed by the specific mobile station 10, and the other mobile station 10 is stored. Do not accept this service request.

Although not shown, the location-based customer connection service system 40 may further include a billing means and a billing DB, and use service charges according to the service usage time and number of times of the user of the mobile station 10 and the mobile communication terminal 50. Settle and claim. The charging means and the charging DB is preferably used to share with the wireless network operator server (30). In addition, the location-based customer connection service system 40 may be operated by the wireless network operator server 30 or by a separate operator independent of the wireless network operator server 30.

In addition, the callback phone number included in the customer connection information may be a phone number of the mobile communication terminal 50 requesting the service, and in this case, the mobile communication terminal 50 using the location information transmitting and receiving device 100 of the mobile station 10. The actual service can be started by attempting a call.

3 is a detailed configuration diagram of a location information transmission and reception apparatus according to the present invention.

The location information transceiving device is installed in the mobile station 10, transmits the location information of the mobile station 10 to the location based customer connection service system 40 through the wireless network operator server 30, and uses the location based customer connection service system ( 40, if there is a request of the user of the mobile communication terminal 50 to use the service through the wireless network operator server 30, the customer connection information is received. The location information transmission and reception 100 may be connected to the mobile communication terminal to communicate with the wireless network operator server 30, or the wireless communication module may be embedded to directly perform wireless communication. The case where the module is mounted.

Referring to FIG. 3, the location information transceiving device 100 includes a communication network interface 104, a location information transmitting means 106, a customer connection information receiving means 108, a display means 110, and an alarm sound generating means 112. And an internal component 102 including an on / off switch 116, a callback connection key 118, an external component 114 including a display 120 and a speaker 122.

The location information transmitting means 106 transmits the current location information of the mobile station 10 by the wireless Internet method as the user of the mobile station 10 periodically turns on / off the switch 116 for transmitting the location information. Acting as a button for service registration, the location information of the mobile station 10 transmitted to the HLR 308 via the BSC 302 and the MSC 304 of the wireless network operator server 30 is a location-based customer connection service system 40 is stored in the mobile station location information DB (426). When the mobile station 10 is a taxi, the location information registration process of the mobile station is a process of registering a taxi vacant car.

The location information of the mobile station 10, in addition to the wireless Internet method that allows the current position is transmitted by turning on the on / off switch 116 for transmitting the location information, the user of the mobile station 10 directly writes a short message, or The service registration is performed by an asynchronous data transmission method using a telephone line that attempts a direct call to the location-based customer connection service system 40, or the on / off switch 116 is turned on, thereby enabling the wireless service provider server 30 It is also possible to determine the location of the mobile station by a variety of location tracking methods (cell method, method using a GPS receiver, etc.) to perform service registration. The location registration of the mobile station 10 is preferably performed every few minutes, and after the mobile station 10 starts to provide service to the user of the mobile communication terminal 50 (for example, the mobile station 10 is a taxi and a passenger boards a passenger). In one case), in case the user of the mobile station 10 does not turn off the location registration on / off switch 116, the on / off switch (when a specified time elapses after the on / off switch is turned on) It is desirable to automatically turn 116 off.

The customer connection information receiving means 108 wirelessly transmits a short message (customer connection information) including the service request of the user of the mobile communication terminal 50 created in the customer connection information generation means 412 of the location-based customer connection service system 40. Received through the SMSC 306 of the network operator server 30.

The display means 110 is a means for expressing the content of the short message received by the customer connection information receiving means 108 on the display 120. The user of the mobile station 10 receives the customer connection information and then the corresponding mobile communication terminal 50. To perform a service for a user, press the callback connection key 118 to access the location-based customer connection service system 40 through the communication network interface 104 and notify that the corresponding service has been received, or use mobile communication using the service. A call is made directly to the terminal 50. If the callback telephone number is an access number to the location-based customer connection service system 40, when the user of the mobile station 10 receives the service, the location-based customer connection service system 40 transmits the corresponding mobile communication terminal 50. The service request of the user is completed to block the connection of the other mobile station 10.

The alarm sound generating means 112 automatically turns off the on / off switch in the position information transmitting means 106 after a designated time elapses after the on / off switch 116 for position information registration is turned on. As switching, an alarm sound is output through the speaker 122 to inform the user of the mobile station 10 that the on / off switch 116 is off.

4 is a flowchart illustrating a location-based customer connection service method according to the present invention.

In order to indicate that the user of the mobile station 10 is in a state capable of fulfilling a request of the user of the mobile communication terminal 50, the wireless network operator is turned on by the location information transmitting means 106 with the on / off switch 116 turned on. The server 30 transmits its own location information to perform service registration (S101).

The wireless network operator server 30 receives the location information of the mobile station 10 and transmits the location information to the location-based customer connection service system 40 (S102), and the mobile station location information management means of the location-based customer connection service system 40 ( 406 stores the received position information of the mobile station 10 in the mobile station position information DB 416 (S103). By this process, the location information of the mobile station 10 is stored, and the location information of the mobile station 10 is received and stored every few minutes so that the location information of the mobile station 10 can be periodically and accurately updated. The position of the mobile station 10 may be directly input by a user of the mobile station 10 by voice and text, or may be transmitted, or the wireless network operator server 30 may use a mobile station (eg, a cell method or a GPS receiver). 10 may be determined and provided to the location-based customer connection service system 40.

As such, if the user of the mobile station 10 does not turn off the on / off switch for a designated time after performing the location registration process, the location information transmitting means of the location information transmitting and receiving apparatus 100 mounted to the mobile station 10 ( It is preferable to automatically switch the on / off switch to the off state in 106). In addition, in this case, the alarm sound generating means 112 outputs the alarm sound through the speaker 122 to inform that the on / off switch 116 is switched to the off state.

Then, as the user of the mobile communication terminal 50 attempts to use the service provided by the mobile station 10 (S104), the user location information management means 408 of the location-based customer information service system 40 is Receives the current location of the user of the mobile communication terminal 50 and stores it in the user location information DB 428. The service request and contents (destination information in the case of taxi service) of the user of the mobile communication terminal 50 are service requests and processing results. Stored in the DB (430) (S105). The current location of the mobile communication terminal 50 requesting the service is inputted by a user of the mobile communication terminal 50 directly by voice or text, or transmitted through a variety of location tracking methods (cell method and method using a GPS receiver). The server 30 may determine the location of the mobile communication terminal 50 and provide the location-based customer connection service system 40.

Then, the shortest distance mobile station selection means 410 of the location-based customer connection service system 40 moves with reference to the user location information DB 428, the service request and processing result DB 430, and the mobile station location information DB 426. One or more (for example, three to five) mobile stations 10 closest to the communication terminal 50 are extracted (S106). In the customer connection information generating means 412, the customer connection information including the mobile communication terminal 50 number, the current location of the mobile communication terminal 50, the service request contents, and the callback phone number is prepared in short (S107). In operation S108 and S109, the short message is transmitted to the mobile station 10 extracted through the SMSC 306 of the wireless network operator server 30.

The customer connection information is received by the customer connection information receiving means 108 of the location information transmitting and receiving means 100 mounted on the mobile station 10, and displayed by the display means 110 of the location information transmitting and receiving apparatus 100 (120). Will be displayed. Accordingly, the user of the mobile station 10 uses the call back connection key 118 to confirm the short message and to perform the service request of the user of the mobile communication terminal 50. Upon notification of the reception of the customer connection service by accessing the service system (S110 and S111), the mobile station blocking means 414 of the location-based customer connection service system 40 completes the service request of the user of the corresponding mobile communication terminal 50. By storing the fact in the service request and processing result DB 430, the other mobile station 10 is blocked from accessing to perform the service request of the mobile communication terminal 50 (S112).

Although not shown, the callback phone number included in the customer connection information may be the mobile communication terminal 50 number of the user who requested the service. In this case, the mobile station 10 attempts to access the mobile communication terminal 50 directly. It is also possible to provide services that customers want.

Embodiment 2: When the mobile station is equipped with a mobile communication terminal

5 is another exemplary diagram of a communication network to which a location-based customer connection service system according to the present invention is applied.

This embodiment is different from the embodiment described with reference to FIGS. 1 to 4, when the user of the mobile station 10 is provided with the mobile communication terminal 52 instead of mounting the location information transceiving device 100 in the mobile station 10. Corresponds to In this case, the cost of implementing the location information transmitting and receiving device 100 is not incurred and is convenient to use, thereby increasing the customer connection service utilization rate.

Specifically, the location-based customer connection service system 40 requests a plurality of mobile communication terminals 52 and location-based services mounted in the mobile station 10 through the wireless network operator server 30 and the base station 20. It is connected to a plurality of user mobile communication terminal 50. The user of the mobile station 10 registers the position of the mobile station 10 with the HLR 308 of the wireless network operator server 30 through the base station 20 using the mobile communication terminal 52. Here, the location registration of the mobile station 10 is made by a call attempt to a specific representative telephone number (service registration telephone number) using the mobile communication terminal 52. In addition, the mobile communication terminal 52 mounted on the mobile station 10 has a call setup with the mobile communication terminal 50 requesting the service to the location-based customer connection service system 40, which is requested by the user of the mobile communication terminal 50. It provides a service, a detailed call setup procedure will be described later.

The location-based customer connection service system 40 determines the location of the mobile station 10 from the HLR 308 as the user of the mobile station 10 performs location registration by a call attempt using a specific representative phone number (service registration phone number). After receiving and storing, when the user of the mobile communication terminal 50 requests a mobile station service by a call attempt using a specific representative phone number (service request phone number) and inputs a service request content by voice or text, a real-time trace ) Extracts one or more (eg, three to five) mobile stations 10 in the same exchange area as the mobile communication terminal 50 and closest to the mobile station 10 according to priority. Call setup is performed between the mounted mobile communication terminal 52 and the mobile communication terminal 50 requesting service. A detailed description of the real time trace function will be described later with reference to FIG. 10.

For example, when the mobile station 10 is a taxi, the location registration procedure of the mobile station 10 is a vacant vehicle registration process, and location-based customer connection when the user of the mobile communication terminal 50 attempts to call a taxi call service. The service system 40 extracts the mobile station 10 located in the same base station area as the mobile communication terminal 50 and located in the closest position, and requests the service with the mobile communication terminal 52 mounted on the mobile station 10. Make a call between 50. In addition, when the taxi is a passenger, it is preferable that the user of the mobile station 10 releases the registration of the vacant vehicle by a call attempt using a specific representative phone number (service release phone number).

If the mobile station 10 attempts to set up a call between the mobile communication terminal 52 mounted on the mobile station 10 extracted from the location-based customer connection service system 40 and the mobile communication terminal 50 requesting service, the mobile station 10 has already tried to set up a call. In the case of providing a service to another user, the location-based customer connection service system 40 attempts to establish a call between the mobile communication terminal of another mobile station and the mobile communication terminal 50 of the service requester in consideration of the priority.

On the other hand, when the location-based customer connection service system 40 extracts a plurality of mobile stations 10 in response to a service request of the user of the mobile communication terminal 50, the current location, service request contents, callback of the user of the mobile communication terminal 50 Customer connection information including a telephone number can be transmitted to the mobile communication terminal 52 of each mobile station 10. In this case, the mobile communication terminal 52 mounted on any one of the mobile stations 10 that has received the customer connection information accesses the location-based customer connection service system 40 to notify the fact that the service is received or directly the user's mobile communication terminal. A call can be made directly to (50) to provide a service.

Since the configuration and role of the wireless network operator server 30 are the same as those described with reference to FIG. 1, a detailed description thereof will be omitted.

6 is a detailed configuration diagram of a location-based customer connection service system according to another embodiment of the present invention.

The location-based customer connection service system 40 applied to the present embodiment includes a mobile station tracking and extracting means 440, routing information generating means 442, and announcement code management means 444, in addition to the components shown in FIG. It is further provided.

The mobile station tracking and extracting means 440 is a part for extracting the mobile station 10 adjacent to the mobile communication terminal 50 requesting the service by using a real-time trace technique, and has performed service registration among mobile stations located in a specific exchange area. The mobile station 10 is extracted, and the mobile station 10 located at the shortest distance from the mobile communication terminal 50 requesting the service is extracted.

In more detail, as the mobile station 10 moves between the MSCs 304, the mobile communication terminal 52 performs location registration, and the location information of the mobile communication terminal 52 is stored in the HLR 308. The HLR 308 provides the location information of the mobile communication terminal 52, that is, the mobile station 10, to the location-based customer connection service system 40 so that the location information of the mobile station 10 is continuously updated. As such, when the user of the mobile communication terminal 50 requests the mobile station service while updating the location information of the mobile station 10, the HLR 308 determines that the mobile communication terminal 50 requesting the service is located in a certain exchange area. The location-based customer connection service system 40, the location-based customer connection service system 40 searches for a plurality of mobile stations belonging to the same exchange area as the mobile communication terminal 50 that requested the service, and locates the mobile station location. A list of mobile stations which have performed service registration among the retrieved mobile stations is extracted by comparison with the service registration mobile station list stored in the information DB 426. Then, a query is made to the mobile communication terminal 52 mounted on the extracted mobile station 10 to request location information and receive a response thereto, and the mobile communication terminal 50 located at the shortest distance from the mobile communication terminal 50 requesting the service or It is to extract a plurality of mobile stations 10 in order of priority.

In this embodiment, since the mobile station tracking and extracting means 440 extracts the mobile station adjacent to the mobile communication terminal 50, the shortest distance mobile station selecting means 410 can be omitted.

Next, the routing information generating means 442 is mounted on the mobile station 10 having the highest priority among the mobile stations extracted by the mobile station tracking and extracting means 440 according to the service request of the user of the mobile communication terminal 50. The mobile terminal 52 retrieves the number of the mobile communication terminal 52 from the mobile station DB 522 and transmits the same to the MSC 304. Thus, the mobile terminal 50 and the extracted mobile station 10 are moved. Call setting is made between communication terminals 52.

Announcement code management means 444 is a mobile communication terminal user who wants to use the mobile station service attempts to call the location-based customer connection service system 40 using the service request phone number, the mobile communication terminal ( 50) to manage the corresponding code of the announcement to guide the process of using the service. To this end, the MSC 304 applied to the present embodiment should store the announcement broadcast corresponding to each announcement broadcast code, and move the announcement when receiving the announcement broadcast code from the location-based customer connection service system 40. It should be sent to the communication terminal 50.

7A and 7B are flowcharts illustrating a service registration / deregistration process of a mobile station in another embodiment of the present invention.

First, the service registration process will be described with reference to FIG. 7A.

The user of the mobile station 10 accesses the wireless network operator server 30 by wireless or wired Internet or visits an offline customer service center to apply for additional service use for location-based customer connection service. Whether to use the additional service of the mobile communication terminal 52 provided by the user of the mobile station 10 is registered in the customer oriented information system (COIS) and the HLR 308 (S201).

In this way, when the user of the mobile station 10 registered to use the additional service attempts to call a specific representative phone number (service registration phone number) using the mobile communication terminal 52 (S202), the MSC 304 receives the called party's phone number. Confirm that the service registration telephone number is for using the location-based customer connection service, and transmits the corresponding mobile communication terminal 52 number to the HLR 308 to request an additional service authentication request and location registration (S203).

The HLR 308 checks whether the mobile communication terminal uses the additional service by referring to the mobile communication terminal 52 number received from the MSC 304 (S204), and the MSC 304 and the mobile communication terminal in the case of the mobile terminal using the additional service. Location registration is performed in association with 52 (S205). Thereafter, the location information of the mobile communication terminal 52 is transmitted to the location-based customer connection service system 40 (S206), whereby the location-based customer connection service system 40 transmits the location of the mobile communication terminal 52. Save (S207).

When the mobile station 10 that has performed the service registration, for example, boards a passenger or wants to stop using the location-based customer connection service, the service registration should be canceled. This process will be described with reference to FIG. 7B. As follows.

The user of the mobile station 10 who wants to release the service tries to call a specific representative phone number (service release phone number) using the mobile communication terminal 52 (S301). Recognizing that the release phone number is requested to the additional service processing request and location registration to the HLR (308) (S302).

Accordingly, the HLR 308 performs location registration in association with the MSC 304 and the mobile communication terminal 52 (S303), updates the location information (S304), and then moves to the location-based customer connection service system 40. A request is made to change the state of the mobile station 10 (S305). That is, the mobile station 10 transmits the location information of the mobile station and a message for requesting service release. Accordingly, the location-based customer connection service system 40 updates the location information of the mobile communication terminal 52 requesting the service release to prevent the service request from being received by the mobile station 10, and the mobile station location information DB 426. Update to release the service registration (S306).

8 is a flowchart illustrating a location-based customer connection service method according to another embodiment of the present invention, which is a flowchart illustrating a case where a direct call is established between a mobile station and a mobile communication terminal of a service requester. For convenience of description, a switch MSC _T to which the mobile communication terminal 50 of the service requester belongs and a switch MSC _O to which the mobile communication terminal 52 mounted on the mobile station 10 belongs are shown. The exchangers MSC _T , MSC _O may be the same exchanger.

When the user of the mobile communication terminal 50 who wants to use the mobile station service attempts a call using the service request phone number as the destination phone number (S401), the switchboard (MSC _T ) confirms that the destination phone number is the service request phone number. In addition, a request is made to perform location registration with the home location register (HLR), whereby location registration is performed between the home location register (HLR), the exchange (MSC _T ), and the mobile communication terminal 50 (S402, 403). ).

Subsequently, the home location register (HLR) requests additional service processing for mobile station connection to the location-based customer connection service system 40 (S404), and exchanges routing information for accessing the location-based customer connection service system (S404). MSC _T ) to transmit (S405), call establishment between the exchange (MSC _T ) and the location-based customer connection service system 40 is made (S406). In addition, the home location register (HLR) should transmit the location information of the mobile communication terminal 50 when requesting the additional service processing to the location-based customer connection service system (40).

Thereafter, the location-based customer connection service system 40 checks whether there is a mobile station 10 that performs service registration in the switch area where the mobile communication terminal 50 is located by referring to the location information of the mobile communication terminal 50 ( S407). Then, the announcement code to the mobile station exchange the mobile communication terminal 50 to the (MSC _T) sends the announcement code (S408) As a result, the exchange (MSC _T) if 10 are present to perform the service registration It is possible to send a corresponding announcement broadcast (S409). Here, the announcement code is looking for an empty car. Please wait a moment '. If an empty car is not found in the step S407 of searching for an empty car, there is no current empty car. Please use it after a while. This announcement broadcasting process can be omitted.

On the other hand, the location-based customer connection service system 40 selects one or more mobile stations 10 in close proximity to the mobile communication terminal 50 according to the priority by a real-time trace technique (S410), of the selected mobile stations 10 The mobile station 10 located at the shortest distance from the mobile communication terminal 50, that is, the mobile communication terminal 52 number mounted on the mobile station 10 having the highest priority is transmitted to the exchange MSC _T (S411). According to the routing information, call setup is performed between the switch MSC _T and the switch MSC _O to which the mobile communication terminal 52 mounted on the mobile station 10 belongs (S412). _T , MSC _O ) may be the same exchanger. Here, the step (S410) of selecting the shortest distance mobile station is performed by using a real-time trace technique by the mobile station tracking and extracting means 440 of the location-based customer connection service system 40 shown in FIG. Will be described later with reference to FIG.

Subsequently, the exchange MSC _O transmits a paging signal to the mobile communication terminal 52 (S413). Accordingly, when the mobile communication terminal 52 responds (S414), the switch MSC _T and the mobile communication terminal 52 are transmitted. Call setup is performed between the mobile communication terminal 50 and the mobile communication terminal 50 that requests the service and the mobile communication terminal 52 mounted on the mobile station 10. Then, the call setup is performed (S416). To provide services.

When the mobile communication terminal 52 does not respond in the step S413 in which the switch MSC _O transmits a paging signal to the mobile communication terminal 52, the location-based customer connection service system selects the shortest distance mobile station ( It is preferable to transmit a paging signal to the mobile communication terminals of other mobile stations in the order of high priority among the plurality of mobile stations selected in S410 so that call setting is made between the mobile communication terminals 50 and 52.

9 is a flowchart illustrating a location-based customer connection service method according to another embodiment of the present invention, which transmits customer connection information in a short message to one or more mobile stations adjacent to the mobile communication terminal 50 requesting the service. It is a flowchart showing a case. Also in this embodiment, for convenience of explanation, the switch MSC _T to which the service requester's mobile communication terminal 50 belongs and the switch MSC _O to which the mobile communication terminal 52 mounted on the mobile station 10 belongs are included. Although shown separately, the exchangers MSC _T and MSC _O may be the same exchanger.

When the user of the mobile communication terminal 50 who wants to use the mobile station service attempts a call using the service request phone number as the destination phone number (S501), the switchboard (MSC _T ) confirms that the destination phone number is the service request phone number. In addition, a request is made to perform location registration with the home location register (HLR), whereby location registration is performed between the home location register (HLR), the exchange (MSC _T ), and the mobile communication terminal 50 (S502, 503). ).

Thereafter, the home location register (HLR) requests additional service processing for mobile station connection to the location-based customer connection service system 40 (5404), and exchanges routing information for accessing the location-based customer connection service system (MSC). _T ) (S505), so that the call setup is made between the exchange (MSC _T ) and the location-based customer connection service system 40 (S506). In addition, the home location register (HLR) should transmit the location information of the mobile communication terminal 50 when requesting the additional service processing to the location-based customer connection service system 40.

Thereafter, the location-based customer connection service system 40 checks whether there is a mobile station 10 that performs service registration in the switch area where the mobile communication terminal 50 is located by referring to the location information of the mobile communication terminal 50 ( S507). Then, the announcement code to the mobile station exchange the mobile communication terminal 50 to the (MSC _T) sends the announcement code (S508) As a result, the exchange (MSC _T) if 10 are present to perform the service registration A corresponding announcement can be transmitted (S509). Here, the announcement code is looking for an empty car. Please wait a moment '. If no empty car is found in the step S507 of searching for empty cars, there is no current empty car. Please use it after a while. This announcement broadcasting process can be omitted.

On the other hand, when the empty car is found in step S507, the location-based customer connection service system 40 receives the service request contents from the mobile communication terminal 50 by voice or text (S510). Next, the location-based customer connection service system 40 selects one or more mobile stations adjacent to the mobile communication terminal 50 that requested the service by the real-time trace technique according to the priority (S511), and requests the service. After generating customer connection information including a mobile communication terminal number, current location, service request contents, callback phone number, etc. (S512), it is transmitted to the SMSC 306 (S513). Here, the step (S510) of selecting the shortest distance mobile station is performed using a real-time trace technique in the mobile station tracking and extracting means 440 of the location-based customer connection service system 40 shown in FIG. This will be described later with reference to FIG. 10.

Accordingly, the SMSC 306 transmits the customer connection information to the mobile communication terminal 52 through the exchange MSC _O in which the corresponding mobile station is registered (S514 and S515).

Here, the callback phone number may be an access phone number to the location-based customer connection service system 40 or a mobile communication terminal 50 number of the user who requested the service, and the callback phone number is a location-based customer connection service system ( 40, the mobile station user accesses the location-based customer connection service system 40 to notify that the service has been received, and the location-based customer connection service system 40 blocks the service provision of other mobile stations. do. On the other hand, if the callback phone number is the mobile communication terminal 50 number of the user who requested the service, the mobile station user attempts to call the corresponding phone number and the mobile communication terminal 52 mounted in the mobile station and the mobile communication terminal of the user who requested the service. Call setup is made between the 50.

FIG. 10 is a flowchart for describing in detail the shortest-range mobile station selection process described with reference to FIGS. 8 and 9. In order to apply the real-time trace technique, the location-based customer connection service system 40 needs to update the location information by receiving the location information of the mobile station from the HLR 308 whenever the mobile station moves the exchange period (S601).

When the location information of the mobile station is updated, when the service request of the mobile communication terminal 50 is received to the location-based customer connection service system 40 (S602), the mobile station tracking and extraction of the location-based customer connection service system 40 is performed. The means 440 first queries the mobile station existing in the exchange of the area where the mobile communication terminal 50 requesting the service is located (S603).

Subsequently, the mobile station which has performed service registration among the mobile stations inquired as existing in the corresponding exchange is extracted with reference to the mobile station location information DB 426 (S604), and the location information is requested to the mobile communication terminal 52 of the extracted mobile station. Transmit a paging signal. Accordingly, when the mobile communication terminal 52 mounted on the mobile station reports the current location in response to the paging signal, the mobile station tracking and extracting means 440 is one or more in close proximity to the mobile communication terminal 50 requesting the service. The mobile station is extracted according to the priority (S605).

In the present embodiment, the mobile station 10 may use a connection service with a customer in real time by mounting a mobile communication terminal 52 which is commonly used without mounting a separate location information transmitting and receiving device 100, As a result, it is possible to obtain an advantage of reducing costs and expanding service utilization rate.

As such, those skilled in the art will appreciate that the present invention can be implemented in other specific forms without changing the technical spirit or essential features thereof. Therefore, the above-described embodiments are to be understood as illustrative in all respects and not as restrictive. The scope of the present invention is shown by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

As described above, according to the present invention, by directly connecting a mobile service provider such as a mobile store, a taxi, and the like with a mobile communication terminal user without a customer center, it is possible to provide a service desired by a customer in a shorter time. In addition, since the mobile service provider does not need to operate a separate customer center, it is possible to accumulate costs for operating the customer center.

In addition, if the customer connection service system is established by simply changing the configuration of the TRS system currently used for the speed call service, it is possible to provide a high quality location-based service at a low cost.

In addition, it is possible to connect the mobile station and the customer requesting the service in real time by mounting a mobile communication terminal without installing a separate control device (location information transmitting and receiving device, etc.) in the mobile station. It is possible to accurately detect the mobile station that is closest to the requestor, thereby increasing the efficiency of the location-based customer connection service.

Claims (49)

A plurality of mobile stations having a location information transmitting / receiving device capable of transmitting positional information on the move to a wireless network operator server and wirelessly communicating with a wireless network operator server, and connected by the wireless network operator server, and through the wireless network operator server. A location-based customer connection service system connected to a plurality of mobile communication terminals and connecting the mobile station and the mobile communication terminal user according to a service request of the mobile communication terminal user. The location information transceiving device mounted on the mobile station includes a communication network interface, location information transmission means for transmitting the location of the mobile station to the wireless network operator server, and customer connection for receiving the customer connection information from the location-based customer connection service system. Information receiving means, display means for displaying the information received by the customer connection information receiving means, on / off switch for transmitting or blocking the location information of the mobile station to the wireless network operator server and receiving the customer connection information And a callback connection key for directly accessing the location-based customer connection service system. The location-based customer connection service system includes mobile station location information management means for storing and managing location information of the mobile station received from the mobile station through the wireless network operator server in a database; User location information management means for receiving location information and service requirements of a mobile communication terminal to use a service provided by the mobile station through the wireless network operator server and storing and managing the location information in a database; A shortest-range mobile station selecting means for extracting one or a plurality of mobile stations adjacent to said mobile communication terminal user with reference to said database according to a service request of said mobile communication terminal user; And According to the service request of the user of the mobile terminal, generating the customer connection information including the mobile terminal location information, service requirements, the mobile terminal number and the telephone number of the location-based customer connection service system, the wireless Customer connection information generating means for transmitting the customer connection information to the extracted one or a plurality of mobile stations through a network operator server; Location-based customer connection service system in a wireless communication network having a. delete The method of claim 1, Wherein said mobile station location information management means receives said location information of said mobile station at a specified time period. The method of claim 1, The mobile station location information management means receives the location information of the mobile station by voice or text from the mobile station user by any one of asynchronous data transmission using wireless Internet, short message or telephone line. Customer Connection Service System. The method of claim 1, The mobile station location information management means receives the location information of the mobile station determined by the cellular method from the wireless network operator server. The method of claim 1, The mobile station further comprises a GPS receiver, wherein the mobile station location information management means determines the location of the mobile station by using the location information transmitted from the GPS receiver. The method of claim 1, The user location information management means is a location-based customer connection service system in a wireless communication network for receiving the current location and service requirements of the user of the mobile communication terminal by voice or text and store the location information. The method of claim 1, And said shortest range mobile station selecting means extracts one or a plurality of mobile stations adjacent to said mobile communication terminal by an angle method using a propagation delay between a plurality of base stations. The method of claim 1, In the location-based customer connection service system, when any one of the extracted mobile stations responds to provide a service according to a service request of the user of the mobile communication terminal, the mobile stations other than the mobile station responding to the service request are located in the location. Location-based customer connection service system in a wireless communication network further comprises a mobile station blocking means for guiding that the service connection is terminated when accessing the base customer connection service system. The method of claim 1, The customer connection information generating means is a location-based customer connection service system in a wireless communication network to generate the customer connection information in a short message. delete delete The method of claim 1, The on / off switch automatically switches to the off state when the user of the mobile communication terminal does not switch to the off state for a predetermined time after the on / off switch is turned on. Customer Connection Service System. The method of claim 1, The location information transmitting / receiving apparatus mounted on the mobile station further includes an alarm sound generating means for notifying that the on / off switch has been turned off after the on / off switch has been turned off. Connection service system. delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete delete Mounted on a moving object providing a service to a mobile communication terminal, transmitting the location information of the moving object to a wireless network operator server, receiving a service request of a mobile terminal user through the wireless network operator server, A service of the mobile communication terminal user is connected through a location-based customer connection service system and the wireless network operator server for connecting a communication terminal and the moving object, and from the location-based customer connection service system through the wireless network provider server. A location information transmitting and receiving device for receiving request information, Network interface; Location information transmitting means for transmitting the location of the moving object to the wireless network operator server; Customer connection information receiving means for receiving service request information of the mobile communication terminal user from the wireless network operator server; Display means for displaying the service request information received by the customer connection information receiving means; An on / off switch for transmitting or blocking location information of the moving target to the wireless network operator server; And A callback connection key for directly accessing the location-based customer connection service system after receiving the customer connection information; Location information transmission and reception apparatus for a location-based customer connection service system in a wireless communication network having a. delete The method of claim 44, The position information transmitting means automatically switches the on / off switch to the off state when the on / off switch is not turned off for a specified time after the on / off switch is turned on. Location information transmission and reception device for a customer-based service system. The method of claim 45, The position information transmitting and receiving means further comprises an alarm sound generating means for notifying that the on / off switch has been switched off after the on / off switch has been switched off by the position information transmitting means. Location information transmission and reception device for a customer-based service system. delete The method of claim 44, The service request information of the mobile communication terminal may include location information transmission / reception for a location-based customer connection service system in a wireless communication network including the mobile communication terminal number, the current location of the mobile communication terminal user, and the service requirement of the mobile communication terminal user. Device.

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