KR100566239B1 - Method of Real-Time Voice Message Services - Google Patents

Abstract

The present invention records a voice message in a terminal capable of accessing a public telephone network such as a landline telephone and a wireless telephone, reserves a message delivery time and a message delivery number in advance, and delivers the voice message to the delivery number at the delivery time. The present invention relates to a real-time voice message service method that can be managed by the present invention, and can provide a convenient real-time voice message service by performing a voice message reservation, management, and delivery service for a terminal that is currently connected to a public telephone network. In other words, periodic delivery time setting and group can be set as a receiver, which eliminates the trouble of direct call, and complements the point that the conventional voice service is avoided through confirmation number input and feedback collection function. Management has the advantage of improving the quality of voice services.

Description

Method of Real-Time Voice Message Services

1 is a configuration of a voice message service system to which the present invention is applied.

2 is a menu configuration diagram for a voice message service according to the present invention.

3 is a flow chart illustrating a general message reservation process of FIG. 2 in accordance with the present invention.

4 is a flow chart illustrating a repeating message reservation process of FIG. 2 in accordance with the present invention.

FIG. 5A is a flowchart illustrating a group registration process in the group message service of FIG. 2 according to the present invention; FIG.

FIG. 5B is a flowchart illustrating a group message reservation process in the group message service of FIG. 2 according to the present invention. FIG.

Figure 6a is a flow chart illustrating a general message management process when managing the reservation message of Figure 2 according to the present invention.

Figure 6b is a flow chart illustrating a repeated message management process when managing the reservation message of Figure 2 according to the present invention.

6c is a flowchart illustrating a group message management process when managing a reservation message of FIG. 2 according to the present invention;

Figure 7a is a flow chart showing a general message management process when managing the delivery message of Figure 2 according to the present invention.

7B is a flowchart illustrating a repetitive message management process in managing the delivery message of FIG. 2 according to the present invention.

7c is a flowchart illustrating a group message management process in managing the delivery message of FIG. 2 according to the present invention;

8 is a flowchart illustrating a message delivery process according to the present invention.

<Description of Symbols for Major Parts of Drawings>

101: voice message service system 102: service subscriber terminal

103: public telephone network 104: general delivery message reservation service

105: repeat delivery message reservation service 106: group delivery message reservation service

107: message management service 107-1: reservation message management service

107-2: Delivery message management service

The present invention relates to a real-time voice message service method, and more particularly, to record a voice message in a terminal that can be connected to a public telephone network such as a landline telephone and a wireless telephone, and to reserve a message delivery time and a message delivery number in advance. The present invention relates to a method for delivering a voice message to the forwarding number and managing it in real time.

The voice message service currently developed has a fixed number of message delivery numbers and a message delivery method, which requires additional time or effort in order to deliver the same message periodically or to several people.

The function of most common services is that the message is delivered to voicemail instead of being delivered directly to the recipient, so the time for which the receiver listens to the message is unclear, which may prevent the receiver from listening to the message at the desired time of the service subscriber.

In the case of a service that delivers a message to the telephone at the time by specifying the delivery time, it is difficult to take advantage of the direct call. That is, if the current message is not delivered and its cause cannot be known, there is no way to check whether the receiver expected by the sender has received the message. In addition, there is no way to obtain the receiver's opinion on the delivered voice message.

In addition, real-time management of messages is difficult. For example, a message that is already scheduled cannot be canceled before or during delivery of the message, or the message content, delivery time, and delivery number cannot be changed; for messages that are delivered periodically, interrupt delivery of the message, or There is a new hassle to reserve because it cannot be recovered and the delivered message cannot be reused in the reservation.

In order to solve the conventional problems as described above, the present invention, after reserving a voice message and a message delivery time, a message delivery number, and a message recipient name using a terminal that can be connected to a public telephone network currently established, delivers a message. It is an object of the present invention to provide a real-time voice message service method that provides a convenient and quality service to a service subscriber by providing a service that delivers a message to an accessible terminal through a public telephone network in time.

In order to achieve the above object, in the voice message service method using a terminal connected to the public telephone network,

A first step of reserving the voice message by a general message, a repetitive message, and a group message, and maintaining the latest information and status of the voice message in a database in the voice message service system;

A second process of managing the reserved voice message by general message, repetitive message, and group message;

A third process of receiving a recipient confirmation number according to whether the recipient confirmation number is inputted and delivering a message when the delivery time of the reserved voice message arrives; and collecting recipient feedback according to whether the recipient opinion is collected after the message is delivered; ;

Transmitting a real-time delivery state of the voice message and the collected recipient opinions to the message subscriber;

And a fifth process of managing the delivered messages by general message, repetitive message, and group message.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

 1 is a configuration of a voice message service system to which the present invention is applied. The voice message service system 101 is a system that controls voice message reservation, delivery, and management, and stores information on a reserved and forwarded message in a database. Doing. At this time, the tables stored in the database by the voice message service system are as follows.

Message Reservation Information Table Maintain current delivery status and information on voice messages currently scheduled or forwarded Message Delivery Information Table Maintain information on delivered voice messages, delivery results, and feedback gathering from recipients Group Number Information Table Maintain information (number, group name) about the currently registered group Recipient Information Table If you add or delete recipients from the information and group of recipients included in the currently registered group, the result is maintained. Group Message Reservation Information Table Maintains information and current delivery status of recipients included in the group when the recipient is a group of currently scheduled messages Group Message Delivery Information Table Maintain information and delivery result of recipients included in the group when the recipient is a group among the delivered messages

From the subscriber's point of view, after sending a comment such as menu selection guidance or recording start to a subscriber connected to the voice message service system, the DTMF converts the selection number, message delivery time, and message delivery number of the menu sent from the subscriber into the DTMF. It controls the reservation process such as receiving input or recording voice message and storing it in the system's internal hard disk, and enables the subscriber to manage the message in real time.

From the perspective of the forwarding call, if there is a voice message to search for the reservation message information table and deliver it at the current time. Attempt to access the call with the forwarding number of the voice message, and if the connection is successful, control the receiver confirmation, the voice message transmission and repetition transmission, the collection of the receiver's opinion, etc. Let me know The voice message service system provides a service based on the information most recently stored in the database table.

The service subscriber terminal 102 is a terminal connectable to a public telephone network and includes a wired terminal such as a telephone and a wireless terminal such as a PCS.

The public telephone network 103 is a PSTN constructed in the past.

2 is a real-time voice message service function supported by the present invention.

General delivery message reservation service 104 is a service that delivers a message to a specified number at a specified time, repeated delivery message reservation service 105 is a message to a specified number at a specified time periodically, such as daily cycle, monthly cycle for a specified period It is a service that delivers, the group delivery message reservation service 106 is a service for delivering a message to one or more terminal numbers included in the group at a specified time, the message management service 107 is a reservation message management service (107-1) And the delivery message management service 107-2, the reservation message management service 107-1 may change the message information or change the message information in real time before or during the delivery of the message, and the delivery message management service 107-2. ) Can send and reschedule the delivery result for the completed message.

3 is a flowchart illustrating an embodiment of a general delivery message reservation according to the present invention. After recording the delivery time and the message to be delivered (3A), the delivery number is input as the recipient information and the recipient name is recorded (3B). Subsequently, depending on whether or not to confirm the recipient when the message is delivered, the digits according to the confirmed and unconfirmed input are input (3C). If the request to confirm the recipient in the above, then enter the four-digit confirmation number. In this case, the confirmation number input may be applied to the repeated delivery message and the group delivery message (3D).

When all of the above messages are input, the digits according to the reservation and cancellation are input according to the reservation of the message to be input, and the reserved message information is stored or canceled in the reservation message information table (3E).

Figure 4 is a flow chart illustrating a repeating message reservation process according to the present invention, when the message to be delivered in the unit of a day cycle, if the message to be repeatedly delivered in the start date, delivery end date, delivery time in the unit of time, if the month period unit Enter the day, hour, and minute (4A).

Then record the message to be forwarded, enter the forwarding number as the recipient information and record the recipient's name (4B).

If all of the above messages are input, the digits according to the reservation and cancellation are input according to whether the message to be input is reserved, and the reserved message information is stored or canceled in the reservation message information table (4C).

FIG. 5A is a flowchart illustrating a process of first registering a group in order to reserve a group delivery message according to the present invention. If a group number exists, the group number information table is searched. Use group information already registered (5A)

As a result of the determination, if the group does not exist, a process of registering a group is performed in real time. This process records a group name, inputs a terminal number of a receiver to be included in the group as a forwarding number, and repeats a process of recording a receiver name. By doing so (5B).

After inputting a request digit about whether to continue to input the above information, if there is no information to input, the entered group number and group name are stored in the group number information table, and the receiver information included in the group is stored in the group receiver information table. After storing, the group transfer message reservation process is performed (5C).

Figure 5b is a flow chart illustrating a group delivery message reservation process according to the present invention, after entering the delivery time, and whether or not to collect the recipient opinion before recording the delivery message, if the subscriber wants to collect the receiver's opinion to the message content to record Send a comment telling you to include a description of the button to use for the receiver response. This receiver opinion collection function is also applicable to general delivery messages and repetitive delivery messages (5D).

After the message is recorded, a confirmation number is received and a confirmation number is input if the user's requirement for whether or not to deliver the message is received (5E).

If all of the above messages are entered, the digits according to the reservation and cancellation are input according to whether the message to be input is reserved, and the reserved message information is stored or canceled in the reservation message information table.

At this time, the number of the group is stored as the recipient of the message, and information about the recipient included in the group is stored in the group message reservation information table (5F).

FIG. 6A is a flowchart illustrating a general message management process in a reservation message management process according to the present invention. FIG. 6B is a flowchart illustrating a repetitive message management process. FIG. 6C is a flowchart illustrating a group message management process. Let's do it.

By searching the message reservation information table by the subscriber number connected to the voice message service system 101, the reserved message can be managed in real time. When the currently searched message is a general delivery message, the message can be listened to and canceled. In addition, it is possible to change the content of the delivery message, delivery time, recipient information and confirmation number (6a1).

If the currently searched message is a repeated delivery message, it is possible to listen to the message and cancel the delivery of the message, and to pause and release the delivery of the message being delivered. In addition, before delivery, the contents of delivery, delivery period, delivery time, and recipient information may be changed (6b1).

If the currently searched message is a group forwarding message, it is possible to listen to the message and cancel the delivery of the message, change the delivery contents, delivery time and confirmation number, and add and delete recipients included in the group (6c1).

On the other hand, if the user selects to listen to the message in the general delivery message, the scheduled message content, delivery number, message delivery subject name, confirmation number, etc., and returns to the current message management menu (6a2).

In addition, if the message change is selected, enter the item to be changed among the contents of delivery, delivery time, delivery number, and confirmation number (6a3). In this case, if the change to the delivery contents is recorded by changing the delivery message, and if the change to the delivery time is changed by entering the delivery time (6a4). If the change to the forwarding number is changed by entering the forwarding number, and if you want to change the forwarding after confirmation of the forwarding recipient, enter the confirmation number to change (6a5). If the change to the confirmation number, if you want to deliver after confirming the recipient of the change by entering the confirmation number (6a5).

Subsequently, when each change is completed, the change is confirmed and then the process returns to the change menu input part (1) (6a7).

In addition, if the deletion of the message is selected, the deletion is canceled according to the re-confirmation of the deletion, and the scheduled message delivery is canceled and terminated. If not, the current message management menu is returned (6a8).

On the other hand, if the user selects to listen to the message in the repeating message management, the contents of the scheduled message, delivery number, message delivery target name, confirmation number, etc., and returns to the current message management menu (6b2).

If you choose to stop or dismiss the message, then you are returned to the current message management menu (6b3).

In addition, when the message change is selected, the item to be changed among the contents of delivery, the delivery number, the delivery period, and the delivery time is entered (6b4). In this case, if the change to the delivery contents, the delivery message is recorded. If the change to the delivery number, the delivery number is entered, and then the message delivery subject is recorded (6b5). If it is a change to the delivery period, enter the delivery start date and the delivery end date, and if the change to the delivery time enter the delivery time (6b6).

Subsequently, when each change is completed, the change is confirmed and then the process returns to the change menu input part (1) (6b7).

In addition, if the deletion of the message is selected, the deletion is canceled and the scheduled message is canceled and terminated upon re-confirmation, and if not deleted, the current message management menu is returned (6b8).

Meanwhile, in the case of the group message, when the user selects to listen to the message, the scheduled delivery contents, delivery time, group number to be delivered, group name to be delivered, confirmation number, and the like are returned to the current message management menu (6c2).

In addition, if the message change is selected, enter the item to be changed among delivery contents, delivery time, group forwarding phone number management and confirmation number (6c3). In this case, if the change in the contents of delivery is inputted, the opinion collection guide message is inputted accordingly, and the recorded change message is also changed (6c4). If it is a change to the delivery time, it is changed by inputting the delivery time (6c5). Subsequently, after performing the change confirmation on the change of the delivery message and the change of the delivery time, the flow returns to the change menu input part (1) (6c6).

If it is a change to the group forwarding phone number management, if the listening is completed according to the guide of the previously inputted forwarding number, add or select the previous menu (6c7), select Add number, and then enter the forwarding number to add it. Subsequently, the name of the subject of message delivery according to the added number is recorded, the additional confirmation thereof is performed, and the process returns to the listening part (2) (6c8).

If the listening is not completed in the above, listen again by selecting the next listening, repeat listening, number deletion, number addition, etc., and repeating the addition of the number (6c8) if the number is added, and if the deletion, the number to be deleted Select to delete the number, confirm the deletion and return to the listening part (②) (6c9).

And if the change to the confirmation number is set to forward the message after the message delivery check the confirmation number to enter the confirmation number and then return to the change menu input portion (①) (6c10).

In addition, if the message is selected from the menu, upon reconfirmation of deletion, select Delete again to cancel and terminate the scheduled message delivery. If not, the current message management menu is returned (6c11).

The cancellation of each message deletes the message in the message reservation information table. In the case of a group message, the recipient information included in the receiving group of the message is searched by the subscriber number, the receiving group number, and the message registration time in the group message reservation information table. Changes to the message information are made after the change information is input or the voice information is recorded and the message is re-stored as the changed contents in the message reservation information table. In the group message, the addition and deletion of the recipient included in the group may be performed by inputting a terminal number that can be delivered to the recipient as recipient information, receiving the recipient name, and then storing the recipient information in the group recipient information table and the group message reservation information. In the case of deletion, the receiver information to be deleted is deleted from the group receiver information table and the group message reservation information table.

FIG. 7A is a flowchart illustrating a general message management process delivered by the present invention, FIG. 7B is a flowchart illustrating a repeated message management process delivered by the present invention, and FIG. 7C is a group message management process delivered by the present invention. In the flowchart shown, it is possible to search the message delivery information table by the subscriber number connected to the voice message service system, find the delivered message, and manage it in real time.

If the message to be managed currently is a general delivery message (FIG. 7a), the message can be listened to, rescheduled, and deleted. (7a1), if desired, the delivery number stored in the message delivery information table, delivery contents, A confirmation number (selection) or the like is broadcasted (7a2). If a message re-reservation is requested, the re-reservation is input by re-reservation time, and if the message is deleted, the message is deleted (7a3).

If the current message is a repetitive delivery message, you can listen to the message, reschedule the message, and delete the message (7b1) .If you want to listen to the delivery number stored in the message delivery information table, delivery contents, delivery period and delivery. Announce the time (7b2), and if the message re-reservation is requested, the re-scheduled by inputting the delivery start date, the delivery end date and the delivery time (7b3), and deletes the message from the table (7b4).

If the current message to be managed is a group delivery message, you can listen to the message, query the delivery result, re-deliver the undelivered number, and delete the message (7c1). Announce group broadcast number, group name, confirmation number (optional), etc. (7c2).

In addition, if you select the delivery results query, you can select all inquiry, individual inquiry, all menu.If you select all inquiry, the name and delivery number will be broadcasted (7c3). Depending on whether they exist in the group, announcements are made of the delivery results, and if not, announcements are made. At this time, when the subscriber sets the opinion collection function to deliver the respective delivery results, the subscriber sends the number input from the receiver (7c4).

In addition, if retransmission of an undelivered number is selected, it is checked whether an undelivered number exists, and if it exists, retransmission is performed by inputting a retransmission time (7c5). If the deletion of the message is selected, the message is deleted from the table (7c6). ).

Meanwhile, the rescheduling function in the repetitive message management and group message management has the advantage of reducing the hassle of having to schedule the same message from the beginning by rescheduling the already delivered message by changing only the delivery time. This is performed by extracting the information of the message from the information table, changing only the message delivery time, and storing it in the message reservation information table.

At this time, if the group delivery message is rescheduled, the message delivery can be retried through the message re-delivery function for the number that failed to be delivered in the group.The recipient is indicated by the subscriber number, the receiving group number, and the message registration time in the group message delivery information table. The retrieval is performed by retrieving the information, storing only the recipient information whose success is not successful in the group message reservation information table, and copying the message information stored in the message delivery information table into the message reservation information table.

8 is a flowchart illustrating a message delivery process according to the present invention. After performing a separate timer for each of the reserved general delivery message, repetitive delivery message, and group delivery message, the delivery time is reserved from the message reservation information table to the current time. If a found message is found, a timer event is sent and the delivery date and name of the subject of the message are sent. At this time, if the message delivery is set to pause the repeated message, it does not attempt to deliver the message, and attempts to re-deliver it in case of a busy or no answer (8A).

If the subscriber is requested to enter the confirmation number when the call is successful, the subscriber receives the confirmation number from the receiver and sends a message only when the confirmation number matches the confirmation number stored for the message in the message reservation information table (8B).

If the confirmation numbers do not match, re-enter the request up to three times and continue if wrong (8C).

 If the receiver requests repeated listening after sending the message, the same contents are transmitted again, and if the receiver requests to collect the opinion of the receiver during the reservation process, the receiver receives a number from the receiver (8D).

After the message is delivered through the above process, the current delivery state of the message is stored in the message reservation information table, and the final delivery result is stored in the message delivery information table.

0  Waiting One  Attempting to connect 2  Delivery success 3  Undelivered 4  No response 5  calling 6  Called party number 7  Enter no confirmation number 8  Failed to collect feedback

As described in detail above, the present invention can provide a convenient real-time voice message service by performing voice message reservation, management, and delivery service for a terminal that is currently connected to a public telephone network. In other words, by setting up the periodic delivery time and group as the receiver, it eliminates the trouble of direct call, and complements the point that the conventional voice service is avoided by inputting the confirmation number and collecting the opinion. It has the advantage of improving the quality of voice service through real-time management.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be able to various modifications, changes, additions, etc. within the spirit and scope of the present invention, such modifications and modifications belong to the following claims You will have to look.

Claims (14)

In the voice message service method using a terminal connected to a public telephone network, A first step of reserving the voice message by a general message, a repetitive message, and a group message, and maintaining the latest information and status of the voice message in a database in the voice message service system; A second process of managing the reserved voice message by general message, repetitive message, and group message; A third process of receiving a recipient confirmation number according to whether the recipient confirmation number is inputted and delivering a message when the delivery time of the reserved voice message arrives; and collecting recipient feedback according to whether the recipient opinion is collected after the message is delivered; ; Transmitting a real-time delivery state of the voice message and the collected recipient opinions to the message subscriber; And a fifth process of managing the forwarded messages for general messages, repetitive messages, and group messages. The method of claim 1, The database for storing the reserved voice message in the first process, a message for storing the voice message information and the current delivery state before or during delivery, and for storing the work result when the reservation or message information change operation A reservation table; A message delivery information table for storing information on the delivered voice message, a result of delivery, and a result of collecting opinions from the receiver; A group number information table for storing group information registered by a subscriber; A group receiver information table for storing receiver information included in a group stored in the group number information table, and storing a work result when adding and deleting recipients in a group; When the recipient of the message stored in the message reservation information table is a group, the group includes the recipient information included in the group before and during delivery and the current delivery status, and stores the result of the operation when adding or deleting recipients in the group. A message reservation information table; If the receiver of the message stored in the message delivery information table is a group, the real-time voice message service method comprising a group message delivery information table for storing the recipient information and delivery result included in the group. The method of claim 1, The method of reserving a general message in the first process includes: a first step of recording a delivery time and a message to be delivered, and then recording a delivery number and a recipient name with recipient information; A second step of inputting a recipient confirmation number according to whether or not a recipient is confirmed when delivering a message after recording; And a third step of storing the reserved message information in the message reservation information table when all the messages have been entered. The method of claim 1, The method for scheduling a repetitive message in the first process includes inputting a message delivery start date, a delivery end date, and a delivery time, wherein the delivery time is inputted with hours and minutes when the message to be repeatedly delivered is a unit of one cycle. A first step of inputting a day, hour, and minute if Recording a message to be forwarded, inputting a forwarding number as recipient information, and then recording a recipient name; And when the input of all the messages is completed, storing the reserved message information in a message reservation information table. The method of claim 1, The method of reserving a group message in the first process includes: a first step of registering a group to be delivered, recording a delivery time, a delivery message, and recording a content indicating whether to collect a receiver opinion on the delivery message; A second step of inputting a receiver confirmation number according to whether to confirm the recipient after recording the message; And when the input of all the messages is completed, storing the reserved message information in the group message reservation information table. The method of claim 5, wherein The method of registering a group in the first step comprises: a first step of receiving a group number and searching for a group number information table and using the registered group information if the group number exists; A second step of recording a group name if not present, inputting a terminal number of a receiver to be included in the group as a forwarding number, and repeatedly registering the receiver name; If there is no more group information to be input in the second step, the entered group number and group name are stored in the group number information table, and the recipient information included in the group is stored in the group receiver information table, and then a group forwarding message reservation process is performed. Real-time voice message service method characterized in that it comprises a third step of performing. The method of claim 1, The method for managing a general message reserved in the second process may include: a first step in which a subscriber accessing the voice message service system searches a message reservation information table using a subscriber number and selects message confirmation, change, and cancellation of message delivery; Wow; A second step of guiding the reserved message content, delivery number, message delivery subject name, and confirmation number when the message confirmation is selected; A third step of, when the message change is selected, receiving an item to be changed among delivery contents, a delivery time, a delivery number, and a confirmation number, receiving a change according to each item, and updating a previously stored message reservation information table; And if the deletion of the message is selected, deleting the selected deletion message from the database. The method of claim 1, The method for managing a recurring message scheduled in the second process includes a subscriber accessing the voice message service system searching a message reservation information table using a subscriber number, and selecting a message confirmation, a change, a delivery pause, and a cancellation of a message. A first step of doing; A second step of guiding the reserved message content, delivery number, message delivery subject name, and confirmation number when the message confirmation is selected; A third step of, when the message change is selected, an item to be changed among the contents of delivery, a delivery number, a delivery period, and a delivery time; and a change according to each item is input to update a previously stored message reservation information table; A fourth step of storing, if the delivery pause is selected, a message delivery suspension (release) message in a message reservation information table to stop and release a message according to the information stored in the table when a voice message is delivered; ; And if the message deletion is selected, deleting the selected deletion message from the database. The method of claim 1, In the method for managing a group message reserved in the second process, a subscriber accessing the voice message service system searches a message reservation information table by a subscriber number, and checks, changes, deletes messages, and adds / recipients included in a group. A first step of selecting deletion; A second step of guiding the reserved message contents, delivery time, group number to be delivered, group name to be delivered, and confirmation number if the message confirmation is selected; A third step of, when the message change is selected, receiving items to be changed among delivery contents, delivery time, group forwarding phone number management, and confirmation number, and receiving the changed contents according to each item and updating the pre-stored message reservation information table; And if the deletion of the message is selected, deleting the selected deletion message from the database. The method of claim 9, In the third step, if the change item is the contents of delivery, the change of whether or not to collect the opinion of the receiver and the opinion collection guide message accordingly, and if the change item is a change to the group forwarding phone number management, the new to the previously entered delivery number If the number is added or deleted depending on whether or not to add a new number and the message delivery subject name according to the added number, if the deletion, the real-time voice message service method characterized in that the corresponding number is deleted. The method of claim 1, The method of delivering each message in the third process includes performing a separate timer for each of the reserved general delivery message, repetitive delivery message, and group delivery message, and then reserve the delivery time at the current time in the message reservation information table. If is found, the first step of sending a timer event (Timer Event), the delivery date, the message delivery subject name to the receiver; A second step of not attempting to deliver the message if the message delivery pause is set for the repetitive message in the first step, and re-delivery in the case of a busy or no answer; A third step of receiving a confirmation number from the receiver according to the request of the subscriber's confirmation number when the call is successful in each step; and transmitting a message if the confirmation number matches each confirmation number stored in the message reservation information table. Wow; A fourth step of repeating the request again a predetermined number of times if the confirmation number does not match and terminating if it is incorrect; If the request for repeated listening of the message after the transmission of the message and transmits the same content again, if the request to collect the opinions of the receiver during the reservation process comprises a fifth step of collecting the opinions from the receiver; . The method of claim 1, In the method of managing a general message delivered in the fifth process, a subscriber accessing the voice message service system searches a message delivery information table by a subscriber number and selects message listening, message rescheduling, and message deletion. Steps; A second step of guiding and broadcasting a delivery number, a delivery content, and a confirmation number stored in the message delivery information table when the message confirmation is selected; And if the message rescheduling is selected, receiving a rescheduling time and rescheduling, and when deleting is selected, deleting the message from the table. The method of claim 1, The method for managing a repetitive message delivered in the fifth process includes: a subscriber accessing the voice message service system, searching for a message delivery information table by subscriber number and selecting message confirmation, message rescheduling, and message deletion; Steps; A second step of guiding and broadcasting a delivery number, a delivery content, a delivery period, and a delivery time stored in the message delivery information table when the message confirmation is selected; If the message rescheduling is selected, rescheduling by entering a delivery start date, a delivery end date, and a delivery time; And deleting the message from the table when deleting the message is selected. The method of claim 1, In the method of managing the group message delivered in the fifth process, a subscriber accessing the voice message service system searches a message delivery information table using a subscriber number, checks a message, retrieves a delivery result, retransmits an undelivered number, A first step of selecting deletion of the message; A first step of guiding broadcast contents, group identification number, group name, and confirmation number stored in the message delivery information table when the message confirmation is selected; When the delivery result inquiry is selected, select all inquiry, individual inquiry, all menu, but if you select all inquiry, announcement name and delivery number will be broadcasted. If you select individual inquiry, the input inquiry delivery number exists in the group. A second step of, if present, guiding the delivery result and transmitting the opinion inputted from the receiver when the subscriber has set up the opinion collecting function; A third step of, if the undelivered number redelivery is selected, checking whether an undelivered number exists and performing re-delivery by inputting a redelivery time if present; And deleting the message from the table when deleting the message is selected.

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