KR100325818B1 - Method for automatic transmitting of error message in the facsimile - Google Patents

Abstract

The present invention records an error message corresponding to the cause of the error of the receiving side facsimile in advance, and stores the telephone number of the sending side facsimile among protocols exchanged with the transmitting side facsimile whenever a fax data receiving operation occurs, and receives the fax data. If an error occurs during the operation, an error message corresponding to the cause of the error is detected and automatically transmitted to the sending side fax machine, so that the sending error fax of the facsimile machine can be easily identified from the sending fax machine. It is about a method.

A feature of the present invention is a facsimile system with a built-in answering machine; If a communication path is established with the sending side facsimile, the protocol is exchanged with the sending side facsimile; Stores the telephone number of the sending side facsimile included in the exchanged protocol; Receive, store and print fax data from the sending side facsimile; Detecting an error type when an error occurs while performing a fax data receiving operation; Detecting an error message corresponding to the type of detected error among at least one error message corresponding to at least one error that may occur in the facsimile; The voice signal corresponding to the detected error message is transmitted to the sending side facsimile through the automatic response function.

According to the present invention, when an error occurs during a fax data receiving operation, an error message corresponding to the cause of the error is detected and automatically transmitted to the transmitting side fax, so that the cause of failure of the receiving side fax can be easily confirmed in the transmitting side fax. There is an advantage that can quickly cope with this.

Description

How to automatically send an error message from your fax {METHOD FOR AUTOMATIC TRANSMITTING OF ERROR MESSAGE IN THE FACSIMILE}

The present invention relates to a method for automatically transmitting an error message of a fax, and more particularly, an error message corresponding to a cause of an error of a receiving side fax is recorded in advance, and is exchanged with the sending side fax whenever a fax data receiving operation occurs. Stores the fax number of the sending side facsimile among the protocols and detects an error message corresponding to the cause of the error and sends it automatically to the sending side facsimile when an error occurs during the operation of receiving fax data. The present invention relates to a method for automatically transmitting an error message of a facsimile so that the cause of failure can be easily identified.

In general, the fax communication technology in the field of data transmission technology refers to a communication method of transferring image data of a transmitting side to an arbitrary receiving side through a public switching telephone network (PSTN). Facsimile with this facsimile communication technology is applied between the International Telegraph and Telephone Consultative Committee (CCITT); currently, the International Telecommunication Union-Telecommunication Standardization Sector (ITU-T) Was renamed Standardization Division) and the data is transmitted and received according to the regulations.

In the conventional fax communication method, when an error occurs in the receiving side fax and the fax data cannot be received normally, the receiving side fax notifies the transmitting side of the fax and blocks the connection state of the telephone line. Accordingly, if the sending side fax stores a specific code indicating that an error has occurred in the receiving side fax, it indicates that an error has occurred in the communication result when outputting a confirmation report by the user's request. In addition, various contact information is displayed so that the user can check it with the naked eye.

However, according to the conventional facsimile communication method, the following problem (s) occur.

That is, when an error occurs in the receiving side fax and the transmission of the fax data is completed, the user cannot determine the cause of the error. For example, if an error occurs because the printing paper of the receiving side fax is exhausted and the printing job can no longer be performed, it takes a few minutes for the receiving user to replenish the printing paper. It may take hours or even days to repair a malfunction of the device. However, this situation is not known to the user of the transmitting side, so the response is not quick.

Accordingly, an object of the present invention is to solve such problem (s), and an object of the present invention is to provide an error message corresponding to at least one error occurrence in a fax machine equipped with a telephone answering device (TAD). Is recorded in advance, and when an error occurs, it automatically calls the sending side facsimile to transmit the voice error message corresponding to the error phenomenon, so that the sending user can easily grasp the error state of the receiving side facsimile. It is to provide a method for automatic transmission of error messages.

1 is a schematic configuration diagram of a facsimile system applied to the present invention,

2 is a schematic block diagram of a facsimile applied to the present invention,

3A and 3B are flowcharts illustrating a process of automatically transmitting an error message of a fax according to the present invention;

4 is a view showing a storage state of an error message corresponding to an error type stored in the answering machine.

5 is a diagram illustrating a protocol exchange process between a sending side facsimile and a receiving side facsimile;

6 is a structural diagram of an HDLC format.

<Description of the code | symbol about the principal part of drawing>

100: sending side fax 200: receiving side fax

201: CPU 202: Memory

203: operation panel 204: scanner

205: printer 206: modem

207: network controller 208: answering machine

300: network

A feature of the present invention for achieving such an object (s) is a facsimile system in which an answering machine is incorporated; If a communication path is established with the sending side facsimile, the protocol is exchanged with the sending side facsimile; Stores the telephone number of the sending side facsimile included in the exchanged protocol; Receive, store and print fax data from the sending side facsimile; Detecting an error type when an error occurs while performing a fax data receiving operation; Detecting an error message corresponding to the type of detected error among at least one error message corresponding to at least one error that may occur in the facsimile; The voice signal corresponding to the detected error message is transmitted to the sending side facsimile through the automatic response function.

Here, if an error occurs while performing a fax data reception operation, the communication line established with the sending side facsimile is blocked; Detect the telephone number of the stored sending side fax; Calling the sending side fax using the detected telephone number; When the transmission side facsimile is called, it is preferable to send a voice signal corresponding to the error message to the transmission side facsimile.

At this time, the telephone number information of the transmission side facsimile is included in the transmission side acknowledgment information (TSI) of various information of the protocol exchanged with the transmission side facsimile.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to the elements of each drawing, it should be noted that the same elements are denoted by the same reference numerals as much as possible even if they are displayed on different drawings. In addition, in the following description there are shown a number of specific details, such as components of the specific circuit, which are provided only to help a more general understanding of the present invention that the present invention may be practiced without these specific details. It is self-evident to those of ordinary knowledge in Esau. In describing the present invention, when it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

1 shows a schematic configuration diagram of a facsimile system applied to the present invention, FIG. 2 shows a schematic block diagram of a facsimile applied to the present invention, and FIGS. 3A and 3B show error messages of a facsimile according to the present invention. 4 is a flowchart illustrating an operation of a transmission method, and FIG. 4 is a diagram illustrating a storage state of an error message corresponding to an error type stored in an answering machine. FIG. 5 is a transmission side fax and a reception side fax. A diagram illustrating a protocol exchange process is shown, and FIG. 6 shows a structural diagram of an HDLC format.

First, referring to Figures 1 and 2 will be described the configuration applied to the present invention.

As shown in FIG. 1, the transmitting side facsimile 100 and the receiving side facsimile 200 may include a communication network such as a general telephone network (PSTN), an integrated service digital network (ISDN), an internet network (Internet network), or the like. 300 is connected to enable communication with each other.

In addition, the internal configuration of the receiving side facsimile 200 will be described with reference to FIG. 2, the CPU 201 generally controls various operations of the receiving side facsimile 200 according to a set program. In particular, the central processing unit 201 detects and stores the telephone number of the transmission side facsimile 100 in the process of exchanging protocols with the transmission side facsimile 100, and stores the fax data from the transmission side facsimile 100. If an error occurs in the receiving process, the transmitting side fax 100 is called to the stored telephone number, and when the transmitting side fax 100 is called, an error message corresponding to the generated error is transmitted to the transmitting side fax 100.

The memory 202 stores program data, protocol data, text data, and work contents related to transmission and reception, and accesses or stores data under the control of the CPU 201.

The Operational Panel (OPE) 203 includes a plurality of keys to generate the key data of the facsimile, and transmits them to the central processing unit 201 when the key data is generated, and from the central processing unit 201. And a display window to display the delivered display data.

The scanner 204 scans the image recorded on the document, converts the image into digital image data, and transmits the image data to the central processing unit 201.

The modem 205 modulates and outputs the output data of the central processing unit 201 in analog form under the control of the central processing unit 201, and demodulates and outputs the analog input signal in digital form.

The network control unit (NCU) 206 is operated under the control of the central processing unit 201 to form a call loop of a general telephone network (consisting of rings and tips), and the modem 205 and the general Interface the signals of the telephone network.

The printer 207 prints the fax data received by the control signal from the central processing unit 201.

Telephone answering device (TAD) 208 is an error message corresponding to the type of error that may occur in the receiving side fax 202 is recorded and stored in the form of a look-up table, as shown in Figure 4, When an error occurs, the voice signal of the recorded error message is transmitted to the transmission side facsimile 100 under the control of the central processing unit 201.

Here, although the internal configuration of the receiving side facsimile 200 has been described in FIG. 2, this configuration is similarly applied to the transmitting side facsimile 100, and for the sake of understanding, various functions and operations of the facsimile facsimile 200 are included. Will be described as the subject. As is well known, the facsimile is not distinguished from the transmitting side and the receiving side, and one facsimile is operated by sharing the transmitting side and the receiving side.

An operation of the present invention having such a configuration will be described below with reference to FIGS. 3A to 6.

When the ring signal is received from the transmitting side facsimile 100 (S1), the central processing unit 201 of the receiving side facsimile 200 forms a communication path with the transmitting side facsimile 100 (S2), 100) and the protocol is exchanged (S3).

At this time, the protocol exchanged between the sending side facsimile 100 and the receiving side facsimile 200 is in accordance with the provisions of FIG. That is, when the transmitting side facsimile 100 sends a Calling Tone (CNG) signal, the receiving side facsimile 200 that receives the call transmits a Called Station Identification (CED) signal. Subsequently, the transmitting side and the receiving side exchange a Digital Identification Signal (DIS) and a Digital Command Signal (DCS) in a High Level Data Link Control (HDLC) format. Here, TSI represents a Transmitting Subscriber Identification and CSI represents a Called Subscriber Identification. Thereafter, the transmitting side transmits a training check (TPF) and the receiving side transmits a confirmation to receiver (CFR) to the transmitting side. Thereafter, the transmitting side transmits a message MESSAGE (fax data), and when all messages are transmitted, sends an end of procedure (EOP) indicating the end of transmission. Accordingly, the reception side sends a message confirmation (MCF) indicating that the message has been received to the transmission side, thereby completing the transmission of the message.

Meanwhile, the structure of the aforementioned HDLC format is as shown in FIG. 6. Here, among the elements constituting the HDLC format, the FCF indicates the type of information exchanged between the transmitting side and the receiving side, and the FIF is the facsimile information including the mutually interchangeable information. Previously, all information of the transmitting side and the receiving side is carried in the FIF area and transmitted to the receiving side and the transmitting side, respectively.

The central processing unit 201 in the receiving side facsimile 200 detects the TSI information including the telephone number information of the transmitting side facsimile 100 in a protocol exchange process with the transmitting side facsimile 100 and stores the detected TSI information in the memory ( 202) (S4).

Thereafter, the central processing unit 201 receives the message transmitted from the transmitting side facsimile 100, that is, the fax data and stores the received fax data in the memory 202 (S5). At this time, when the amount of data of the fax data stored in the memory 202 is a predetermined amount or more, the central processing unit 201 controls the printer 205 to print the received fax data (S6).

At this time, the central processing unit 201 checks whether an error has occurred during the reception of the fax data (S7), and if it is determined that no error has occurred, checks whether the reception of the fax data is completed (S8). Here, when the reception process of the fax data is completed in the state that no error occurs, the central processing unit 201 sends the MCF to the transmitted fax 100 (S9), and ends the transmission and reception of the fax data. (S10).

If the reception process of the fax data is not completed in step 8 (S8), the CPU 201 returns to step 5 (S5) to continue the reception and storage of the fax data.

On the other hand, if it is determined in step 7 (S7) that the error occurred during the receiving process of the fax data, the central processing unit 201 cuts the communication path with the transmission side facsimile 100 (S11), The type is detected (S12), and an error message corresponding to the type of error is detected from the previously stored look-up table (see FIG. 4) (S13).

Thereafter, the central processing unit 201 detects TSI information stored in the memory 202 (S14) and calls the transmission side facsimile 100 using the telephone number of the transmission side facsimile 100 registered in the TSI information. (S15). Accordingly, when the transmission side facsimile 100 is called, the central processing unit 201 controls the automatic response device 208 to generate a voice signal corresponding to the detected error message, and transmits the voice signal to the transmission side facsimile 100. (S16), when the error message sending operation is completed, the communication path with the transmission side facsimile 100 is blocked and ends (S17).

Therefore, the transmitting side facsimile 100 can easily grasp the error state of the receiving side facsimile 200, and can quickly cope with this.

As described above, in the detailed description of the present invention, specific embodiments have been described, but various modifications are possible without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined by the claims below and equivalents thereof.

As a result, according to the method for automatically transmitting an error message of a fax according to the present invention, the following advantage (s) occurs.

That is, the error message corresponding to the cause of the error of the receiving side facsimile is stored in advance, and whenever the fax data receiving operation occurs, the telephone number of the sending side facsimile among the protocols exchanged with the transmitting side facsimile is stored. When an error occurs, an error message corresponding to the cause of the error is detected and automatically transmitted to the transmission side facsimile, so that a failure cause of the reception side facsimile can be easily confirmed in the transmission side facsimile, and the response can be quickly dealt with.

Claims (3)

In a facsimile system with a built-in answering machine for transmitting a voice data signal corresponding to a text data signal to the transmitting side: Exchanging a protocol with the transmitting side facsimile when a communication path with the transmitting side facsimile is formed; Storing a telephone number of the sending side facsimile included in the exchanged protocol; Receiving, storing and printing fax data from the sending side facsimile; If an error occurs while performing the fax data receiving operation, blocking a communication path formed with the sending side facsimile; Detecting the telephone number of the stored sending side fax; Calling the sending side fax using the detected telephone number; Detecting an error message corresponding to the type of the detected error among at least one error message corresponding to one or more errors that may occur in the facsimile; And And transmitting the voice signal data corresponding to the detected error message from the automatic answering device to the transmission side facsimile. Claim 2 has been deleted. The method of claim 1, wherein the telephone number information of the forwarding fax is: Method for automatic transmission of error messages of a facsimile, characterized in that included in the transmission side acknowledgment information (TSI) of the various information of the protocol exchanged with the sending side facsimile.