KR100208966B1 - Central service system connected with rejoinal operation and maintenance center - Google Patents

Abstract

It is an object of the present invention to connect a plurality of regional operations / maintenance stations for monitoring the operation status of a plurality of exchanges installed in a certain area to a central service center, thereby monitoring the operation status of the corresponding regional operations / maintenance stations at the central service center. In the event of a failure of a specific exchange connected to the relevant regional operation / maintenance bureau, the failure is quickly eliminated, and a large number of exchangers (31, 32) with self-diagnosis function as well as a large number of subscribers are accepted to perform call exchange functions And signal transmission means (33, 34, 35, 36) for modifying / demodulating the fault information signal output from the switch (31, 32) through a subscriber line when the switch (31, 32) fails. The fault information signal transmitted from the signal transmission means 33, 34, 35, and 36 is output to the terminal 38, and the fault information signal is transmitted to the central service center 10. Is a local operation / maintenance station (30) consisting of a medium computer (37), and signal transmission means (39) for modulating / demodulating the fault information signal transmitted from the medium computer (37) through a subscriber line. 20 and the failure state of the exchanges 31 and 32 are received on the screen through the terminal 11 while receiving the failure information signal transmitted from the signal transmission means 39 and 20, and the printer 22 It is composed of a central service center (10) which is output in writing through) and saves human and material resources for the repair of the exchange, and improves the reliability of communication by reducing the time required to eliminate the failure of a specific exchange. Will be.

Description

Central service system linking regional operations / maintenance stations

The present invention relates to a central service system in which a regional operation / maintenance station is connected, and more particularly, a plurality of regional operation / maintenance stations are connected to a central service center, and the local operation / maintenance station in the central service center. The present invention relates to a central service system connected with a regional operation / maintenance station that monitors the operation status of a switch to quickly eliminate the failure in the event of a specific exchange.

At present, the electronic switch which is widely adopted to perform the automatic telephone exchange is provided with a self-diagnosis function capable of detecting a failure occurring in the internal device of the electronic switch. When a failure occurs in the internal device, a warning sound is generated and the LED as a warning lamp is turned on so that an operator can detect it.

On the other hand, telephone exchange offices equipped with such electronic switchboards are equipped with spare equipment in order to prepare for possible failures in the electronic switchboard. In addition to bloating, a large number of repair personnel for performing repairs are arranged to perform tasks according to the maintenance and repair function for the electronic switchboard.

However, despite the provision of spare equipment and repair personnel as described above, if the failure caused by any exchange is difficult to remove only by the spare equipment provided in the telephone exchange station, the telephone exchange station is provided with an external device for repair of the exchange. The fault had to be reported to the repair office and the exchange was left in a broken state until the fault was removed by the corrective action of the repair service.

In addition, if the location of the telephone switching center and the corresponding repair office are located at a remote location, or if the failure status for the failing electronic switchboard is not accurately communicated to the repair staff, the time required to remove the obstacle is increased. There is a problem that the reliability of the communication is lowered because the subscribers subscribed to the exchange are not provided with the normal call service because the time left without performing normal operation becomes long due to a failure state.

Accordingly, the present invention has been made in view of the above circumstances, by connecting a plurality of regional operations / maintenance stations for monitoring the operation status of a plurality of exchangers installed in a certain region to a central service center, and operating the region in the central service center. To provide a central service system that connects the regional operation / maintenance station to monitor the operation status of the maintenance / maintenance station so that it can be quickly eliminated in the event of a failure to a specific exchange connected to the local operation / maintenance station. There is this.

According to one embodiment of the present invention for realizing the above object, a plurality of subscribers are accommodated to perform a call exchange function and a plurality of exchangers having a self-diagnosis function, which is output from the exchange when a failure of the exchange occurs Signal transmission means for modifying / demodulating the fault information signal through a subscriber line, and outputting the fault information signal transmitted from the signal means to the terminal and transmitting the fault information signal to the central service center. A local operation / maintenance station composed of a computer, signal transmission means for modulating / demodulating the fault information signal transmitted from the computer via a subscriber line, and the fault information signal transmitted from the signal transmission means. The fault status of the exchange is outputted on the screen through the terminal This area is connected to operating / maintenance station is provided with a central service system consisting of a central service center that is written to the output via a printer.

Preferably, the regional operation / maintenance center is equipped with regional reserve equipment that stores spare equipment for repairing the failure in the event of a self-repairable failure in the exchange, and a plurality of exchangers installed in a certain area transmit a signal. Connected by means of means.

In addition, the central service center is preferably configured with a central reserve equipment that stores the extra equipment for repairing the failure in the event of a failure requiring external support repair at the exchange, a plurality of regional operations / The maintenance station can be connected via signal transmission means to monitor the operating status of the exchanges connected to each regional operation / maintenance station.

According to the present invention having the above-described configuration, when a failure occurs in a specific exchange connected to a regional operation / maintenance station of a specific region, the failure state is output through an image output device or a printer of the central service center, thereby The operator can quickly take steps to eliminate the obstacles, such as dispatching repair personnel.

1 is a schematic diagram of a central service system connecting a regional operation / maintenance station according to an embodiment of the present invention;

2 is a block diagram of a central service system connecting a regional operation / maintenance station according to an embodiment of the present invention.

Explanation of symbols on the main parts of the drawings

10: Central Service Center, 11, 12, 13, 14, 38: Terminal,

15: Central Reserve Equipment, 20, 33, 34, 35, 36, 39: Modem,

22: printer, 30, 40, 50, 60: regional operations and maintenance bureau,

31,32: switchboard, 37: medium computer,

100: regional reserve equipment.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a schematic diagram of a central service system connecting a regional operation / maintenance station according to an embodiment of the present invention, as shown in the figure, the central service center 10 includes a plurality of regional operations / maintenance. The station 30 is connected, and the signal information according to the operation status of each regional operation / maintenance station 30 is installed in the central service center 10 corresponding to the regional operation / maintenance station 30 It is output through the terminals 11, 12, 13 and 14.

Here, the regional operation / maintenance station is installed in each of the predetermined area, for example, the regional operation / maintenance station 30 is installed in the area A, the regional operation / maintenance station 40 is installed in the B area, In the region C, the regional operation / maintenance bureau 50 is installed, and in the region D, the regional operation / maintenance bureau 60 is installed.

2 is a block diagram of a central service system connecting a regional operation / maintenance station according to an embodiment of the present invention, in which reference numerals 31 and 32 denote 120,000 lines in the case of a DTS-3100 switch, for example. It is an exchange with self-diagnosis function in addition to performing the overall functions of domestic and foreign telephone exchanges by accommodating subscribers, and 33, 34 are failure information signals resulting from the failure of the switching stations 31 and 32. When the transmission is a modem to modulate the error information signal to an analog signal in order to transmit to the local operation / maintenance station 30 via a subscriber line, that is, a telephone line.

Reference numerals 35 and 36 are installed in the regional operation / maintenance station 30 to demodulate the fault information signals transmitted from the modems 33 and 34 into digital signals to the medium-sized computer 37 via RS-232C. A modem 37 is used to transmit a failure information signal of the switching devices 31 and 32 transmitted from the modems 35 and 36 to a terminal 38 configured as a video output device (eg, a VDU). Or it is a medium computer to be transmitted to the central service center (10).

Here, in addition to the modems 35 and 36, a plurality of modems are connected to the medium-sized computer 37 via RS-232C, and each modem is connected to a switch via another modem.

Further, reference numeral 38 denotes a terminal for outputting information according to the operating state of each exchange under the control of the medium computer 37, and 39 denotes a failure information signal transmitted from the medium computer 37 via RS-232C. Modem modulated for transmission to the central service center 10, the reference numeral 100 is provided in the regional operation / maintenance station 30 to replace the equipment in which the failure occurs in the event of a failure in the switch (31, 32) Area reserve equipment with extra equipment to

In addition, reference numeral 20 denotes a modem for demodulating the fault information signal transmitted from the local operation / maintenance station 30 through a subscriber line into a digital signal and applying the RS-232C to a terminal such as an image output device. 11 denotes a terminal for outputting the fault information signal transmitted from the modem 20 on the screen and outputting the fault information signal in writing through the printer 11, and 15 for the central service. It is provided in the center 10 is a central reserve equipment equipped with equipment for replacing the equipment in which the failure occurs in the event of a failure in the exchange (31, 32).

On the other hand, the regional reserve equipment 100 is a failure that can be repaired relatively easily, the failure of the exchangers (31, 32), that is, the equipment that is replaced when the repair itself can be repaired in the regional operation / maintenance station (30) The central preliminary equipment 10 is equipped with equipment in which the failure of the exchangers 31 and 32 is replaced in the case of a relatively difficult handicapped person requiring the repair of a professional repair agent.

Next, the operation of the central service system connecting the local operation / maintenance station according to an embodiment of the present invention will be described in detail.

First, a case where a failure occurs in the exchange 31 will be described as an example.

The exchange 31 detects a state in which a fault has occurred and transmits the fault information signal to the modem 33 through the RS-232C.

The modem 33 modulates the failure information signal into an analog signal and then transmits the failure information signal to the modem 35 installed in the regional operation / maintenance center 30 through a subscriber line, and the modem 35 transmits the corresponding failure information. The signal is demodulated to a digital signal and then transmitted to the medium computer 37 via RS-232C.

On the other hand, the medium computer 37 applies the corresponding failure information signal to the terminal 38 and at the same time to the modem 39 via the RS-232C, the terminal 38 based on the corresponding failure information signal The switch 31 outputs an image in which a failure occurs.

In addition, the modem 38 modulates the error information signal applied from the medium computer 37 into an analog signal and then applies the modem information to the modem 20 installed in the central service center 10 through a subscriber line. 20) demodulates the fault information signal into a digital signal and applies it to the terminal 11 through RS-232C.

Here, the terminal 11 outputs a failure state of the switch 31 outputted on the image output device of the terminal 11 through the printer 22 at the request of the operator of the central service center 10. To be possible.

On the other hand, the failure state of the exchanger 31 outputted through the terminal 38 installed in the regional operation / maintenance station 30 and the terminal 11 of the central service center 10 is rated according to the importance (emergency) Alarm / major alarm / general alarm) is classified and output, and in addition to the 3rd level, hardware, software, power and environment related alarms according to the cause of the alarm are separately classified and output.

In the above state, the operator of the regional operation / maintenance station 30, which detects a failure state of the exchange 31 through the terminal 38, repairs the failure itself by using the regional spare equipment 100. If it is possible to determine whether the fault is repairable in the regional operation / maintenance bureau 30, the obstacle of the exchanger 31 is removed by using a predetermined equipment equipped in the regional reserve equipment 100. .

However, if the failure is not repairable at the regional operation / maintenance station 30, the operator of the central service center 10 that detects the failure state of the exchange 31 through the terminal 11 is The specialized equipment provided in the central reserve equipment 15 and a specialized repair agent for removing the obstacle are dispatched to the exchange station in which the exchange 31 is installed so that the obstacle can be promptly removed.

As described above, according to the central service system connecting the regional operation / maintenance station according to the embodiment of the present invention, a plurality of exchangers in a certain area are connected with the regional operation / maintenance station, and the plurality of regional operations / The maintenance station is connected to one central service center so that the operation status of the exchange can be monitored not only by the regional operation / maintenance station but also by the central service center.

Therefore, when a failure occurs in the exchange, a repair is performed at the regional operation / maintenance station or a central service center according to the degree of the failure. The physical resources and human resources for the repair are performed. Since resources are not installed at each exchange but are classified and installed in the regional operation / maintenance bureau and the central service center, the material for repair in the realization of the central service system connecting the regional operation / maintenance bureau according to the present invention. Save human resources.

In addition, since a failure state at any exchange is transmitted to the regional operation / maintenance bureau and the central service center, the regional operation / maintenance bureau and the central service center quickly detect a failure state of the exchange. By taking action accordingly, the time taken to eliminate the disturbance caused by the exchange is reduced.

Therefore, the reliability of communication is improved.

Claims (5)

A plurality of exchangers (31, 32) having a self-diagnosis function as well as a plurality of subscribers are accommodated to perform a call exchange function; Signal transmission means (33, 34, 35, 36) for converting / demodulating the fault information signal output from the exchange (31, 32) via a subscriber line when the switch (31, 32) occurs; Medium computer 37 for outputting the failure information signal transmitted from the signal transmission means (33, 34, 35, 36) to the terminal 38 and the failure information signal to the central service center (10) Regional operation / maintenance station consisting of 30), Signal transmitting means (39, 20) for modulating / demodulating the fault information signal transmitted from the medium computer (37) for transmission through a subscriber line; Receiving the failure information signal transmitted from the signal transmission means (39, 20) and the failure state of the switch (31, 32) is output on the screen through the terminal 11 and at the same time in writing through the printer 22 Central service system connected to the regional operation / maintenance station, characterized in that consisting of a central service center (10) output to. According to claim 1, wherein the regional operation / maintenance center (30) is a local reserve equipment 100 that stores the extra equipment for repairing the failure in the event of a self repairable failure in the exchange (31, 32) Central service system connecting the regional operation / maintenance station, characterized in that the configuration. The central service center (10) of claim 1, wherein the central service center (10) stores a central preliminary equipment (15) storing spare equipment for repairing a failure in case of a failure requiring external support repair at the exchanges (31, 32). Central service system connecting the regional operation / maintenance station, characterized in that the configuration. The central service system according to claim 1, wherein the regional operation / maintenance station (30) is connected to a local operation / maintenance station, characterized in that a plurality of exchangers installed in a predetermined area are connected through a signal transmission means. According to claim 1, wherein the central service center 10 is connected to a number of regional operations / maintenance stations installed in various areas via a signal transmission means to monitor the operating status of the exchange connected to each regional operations / maintenance station Central service system connected to the regional operation / maintenance station, characterized in that it is possible to.