JPWO2019235068A1 - Monitored person monitoring support device, monitored person monitoring support method, monitored person monitoring support system and monitored person monitoring support server device - Google Patents

Abstract

In the monitored person monitoring support device (sensor device, management server device), a predetermined event occurs in one of the person in charge information storage unit that stores the person in charge information indicating the person in charge and a plurality of monitored persons. When it is determined that a predetermined event has occurred, the person in charge of identifying the first observer who is the person in charge of the monitored person using the person in charge information is specified, and the first observer is another subject. A response judgment unit that determines whether or not the observer is responding, and a terminal device (portable terminal device) of an observer other than the first observer when it is determined that the first observer is responding to another monitored person. ), The first notification transmission unit (SV communication IF unit) that transmits the first notification indicating that a predetermined event has occurred and the first observer is responding to another monitored person. Be prepared.

Description

The present invention relates to a technique for assisting monitoring of a monitored person.

In recent years, with the entry of a super-aging society, research and development of technologies that complement the work of the nursing industry, long-term care industry, etc. have been promoted. As one of such techniques, it is monitored whether or not a predetermined event (for example, a fall) has occurred in a monitored person (for example, a care recipient living in a long-term care facility), and a predetermined event occurs. If this happens, there is a monitored person monitoring support technology that notifies the monitor (for example, a caregiver). When the observer receives the notification, he / she rushes to the monitored person and responds to the event that has occurred. According to this monitored person monitoring assist technology, the monitor does not have to constantly watch over the monitored person, so that the burden on the monitor can be reduced and the labor shortage of the monitor can be dealt with.

For example, Patent Document 1 discloses a nurse call system as a monitored person monitoring assist technology. This nurse call system has a nurse call slave unit installed on the bed for the patient to call a nurse and a nurse call master unit installed on the nurse station to answer the call by the nurse call slave unit. In a nurse call system, at least one of a state in which the patient is upright and a state in which the patient is away from the bed is generated from a camera that images the patient on the bed from above the bed and an image captured by the camera. The nurse call master unit includes a state determining means for determining and outputting a caution state generating signal, and the nurse call master unit has a notifying means for performing a notification operation in response to the caution state generating signal.

When a supervisor in charge is assigned to each of a plurality of monitored persons in advance, when a predetermined event occurs in the monitored person, in principle, the monitored person in charge is the monitored person in which the event occurs. Corresponds to. However, if the supervisor in charge is responding to another monitored person, the supervisor in charge cannot respond to the monitored person in which the event occurs. For this reason, the occurrence of a predetermined event is notified to the supervisor in charge and the observer other than the supervisor in charge.

When a predetermined event occurs in the monitored person, the state in which the person in charge responds to the event may become constant. In this case, even if the supervisor in charge and the observer other than the observer in charge are notified of the occurrence of a predetermined event, the observer assumes that the observer in charge will respond if he / she is not the monitored person in charge. , Ignoring notifications happens. As a result, even if a supervisor other than the supervisor in charge is notified of the occurrence of a predetermined event, if the supervisor in charge is responding to another monitored person, the response to the monitored person in which the event occurred is delayed. Or, a situation occurs in which the monitored person is left unattended.

Japanese Unexamined Patent Publication No. 2014-090913

An object of the present invention is a monitored person monitoring support device capable of promptly responding to a monitored person by another monitor even if the monitored person in charge cannot respond to the monitored person in which a predetermined event occurs. , The monitored person monitoring support method, the monitored person monitoring support system, and the monitored person monitoring support server device.

In order to realize the above-mentioned object, the monitored person monitoring support device reflecting one aspect of the present invention is capable of communicating with a plurality of terminal devices carried by a plurality of observers, and resides in a plurality of living rooms. It is a monitored person monitoring support device that monitors whether or not a predetermined event has occurred for a plurality of monitored persons, and is a person-in-charge information storage unit, a person-in-charge observer identification unit, a response judgment unit, and a first unit. It is equipped with a notification transmission unit. The person-in-charge information storage unit stores the person-in-charge information indicating the person-in-charge observer assigned from the plurality of the observers for each of the plurality of monitored persons. When the monitored person monitoring support device determines that the predetermined event has occurred in any of the plurality of monitored persons, the person in charge of the monitored person identification unit has generated the predetermined event. The first observer who is the person in charge of the above is specified by using the person in charge information. The response determination unit determines whether or not the first observer is responding to another monitored person. When the response determination unit determines that the first observer is responding to another monitored person, the first notification transmission unit sends the terminal device of the observer other than the first observer to the terminal device. A first notification is transmitted indicating that the predetermined event has occurred and that the first observer is responding to another monitored person.

The advantages and features provided by one or more embodiments of the invention are fully understood from the detailed description and accompanying drawings provided below. These detailed descriptions and accompanying drawings are given by way of example only and are not intended as a limited definition of the present invention.

It is explanatory drawing explaining the structure of the monitored person monitoring support system which concerns on embodiment. It is a block diagram which shows the structure of a sensor device. It is a block diagram which shows the structure of the management server apparatus. It is explanatory drawing explaining an example of the entry record table. It is explanatory drawing explaining an example of an event record table. It is explanatory drawing explaining an example of person in charge information. It is a block diagram which shows the structure of a mobile terminal device. It is a flowchart explaining operation of a recording part. It is explanatory drawing which specifically explains the transition of the record to the entry record table. It is a flowchart explaining the operation of the monitored person monitoring system which concerns on embodiment. It is a flowchart explaining the process of determining whether or not the 1st observer is dealing with another monitored person. It is explanatory drawing explaining the predetermined image displayed on the touch panel in the mobile terminal apparatus carried by the observer other than the 1st observer. It is a block diagram which shows the structure of the mobile terminal apparatus of the 1st modification. It is a block diagram which shows the structure of the management server apparatus of the 1st modification. It is a flowchart explaining the process about 2nd notification, 3rd notification and 4th notification. It is explanatory drawing explaining the predetermined image displayed on the touch panel in response to the 4th notification in the mobile terminal apparatus carried by the 1st observer. It is explanatory drawing explaining the predetermined image displayed on the touch panel in response to the 5th notification in the mobile terminal apparatus carried by the 1st observer. It is a block diagram which shows the structure of the management server apparatus of the 2nd modification. It is explanatory drawing explaining an example of the table which shows the relationship between a living room number and the number of rushes.

Hereinafter, one or more embodiments of the present invention will be described with reference to the drawings. However, the scope of the invention is not limited to the disclosed embodiments.

In each figure, the configurations with the same reference numerals indicate that they are the same configuration, and the description of the configurations already described will be omitted. In the present specification, when they are generically referred to, they are indicated by reference numerals without subscripts, and when they refer to individual configurations, they are indicated by reference numerals with subscripts.

The monitored person monitoring support system according to the embodiment is a system that monitors a monitored person (in other words, a watching target person who is a watching target to be watched) to be monitored by using a plurality of devices, and is a terminal. It includes a device and a monitored person monitoring support device that is communicably connected to the terminal device, detects a predetermined event (event) related to the monitored person, and notifies the terminal device of the event. The monitored person monitoring support device may be integrally configured by one device, but in the present specification, the monitored person monitoring support device can communicate with the sensor device, the sensor device, and the terminal device, respectively. By providing a management server device connected to the device, each of the two types of devices is configured as a separate body. The sensor device detects the predetermined event related to the monitored person and notifies (notifies, transmits) the management server device. When the management server device receives the notification from the sensor device, the management server device manages the event for which the notification has been received, and re-notifies (re-notifies, re-notifies) the event to a predetermined terminal device associated with the sensor device. Send. The terminal device may be one type of device, but in the present specification, the terminal device is two types of devices, a fixed terminal device and a mobile terminal device. The main difference between these fixed terminal devices and mobile terminal devices is that the fixed terminal devices are operated in a fixed manner, and the mobile terminal devices are carried and operated by observers (users) such as nurses and caregivers. Is. Since these fixed terminal devices and mobile terminal devices are substantially the same, the mobile terminal devices will be mainly described below. The mobile terminal device is an example of a terminal device carried by a monitor.

FIG. 1 is an explanatory diagram illustrating a configuration of a monitored person monitoring support system MS according to an embodiment. More specifically, the monitored person monitoring support system MS includes, for example, one or more sensor devices SU (SU-1 to SU-4), a management server device SV, a fixed terminal device SP, and one or more. Mobile terminal devices TA (TA-1, TA-2) and private branch exchanges (PBX, Private Branch eXchange) CX are provided, and these are wired or wireless, and networks (networks, etc.) such as LAN (Local Area Network). Communication line) Connected so that communication is possible via NW. The network NW may be provided with repeaters such as repeaters, bridges, and routers that relay communication signals. In the example shown in FIG. 1, the plurality of sensor devices SU-1 to SU-4, the management server device SV, the fixed terminal device SP, the plurality of mobile terminal devices TA-1, TA-2, and the premises exchange CX are L2 switches. Concentrators (hubs, HUBs) LS and mixed wired and wireless LANs including access point APs (eg LANs according to the 802.11 standard) NWs are communicatively connected to each other. More specifically, the plurality of sensor devices SU-1 to SU-4, the management server device SV, the fixed terminal device SP, and the private branch exchange CX are connected to the line concentrator LS, and the plurality of portable terminal devices TA-1 and TA-2 are connected. Is connected to the concentrator LS via the access point AP. Then, the network NW constitutes a so-called intranet by using a group of Internet protocols such as TCP (Transmission Control Protocol) and IP (Internet Protocol). The private branch exchange CX is connected to the telephone TL by the public switched telephone network PN.

The monitored person monitoring support system MS is arranged at an appropriate place according to the monitored person Ob. The monitored person Ob is, for example, a person who needs nursing care due to illness or injury, a person who needs nursing care due to deterioration of physical ability, or a person living alone. In particular, from the viewpoint of enabling early detection and early response, the monitored person Ob may be a person who needs the detection when a predetermined inconvenient event such as an abnormal state occurs in the person. preferable. Therefore, the monitored person monitoring support system MS is suitably arranged in a building such as a hospital, a welfare facility for the elderly, and a dwelling unit according to the type of the monitored person Ob. In the example shown in FIG. 1, the monitored person monitoring support system MS is arranged in a plurality of living room RMs in which a plurality of monitored person Obs move in, or in a building of a nursing care facility having a plurality of rooms such as a nurse station. ..

The sensor device SU has a communication function for communicating with other devices SV, SP, TA via the network NW, detects a predetermined event related to the monitored person Ob, and detects the detected event as the management server device SV. Is a device that notifies to, makes a voice call with the terminal devices SP and TA, generates an image including a moving image, and distributes the moving image to the terminal devices SP and TA. The predetermined event preferably includes an event that needs to be dealt with.

In FIG. 1, four sensor devices SU-1 to SU-4 are shown as an example, and the sensor device SU-1 is the living room RM- of Mr. A Ob-1 who is one of the monitored persons Ob. The sensor device SU-2 is arranged in 1 and is arranged in the living room RM-2 of Mr. B Ob-2 who is one of the monitored persons Ob, and the sensor device SU-3 is one of the monitored persons Ob. It is arranged in the living room RM-3 of Mr. C Ob-3, and the sensor device SU-4 is arranged in the living room RM-4 of Mr. D Ob-4 who is one of the monitored persons Ob.

The management server device SV has a communication function for communicating with other devices SU, SP, and TA via the network NW, and when it receives a notification of a predetermined event related to the monitored person Ob from the sensor device SU, the monitored person It is a device that manages information (monitoring information) related to monitoring for Ob. When the management server device SV receives the first event notification communication signal as the notification of the event from the sensor device SU, the management server device SV relates to monitoring the monitored person Ob based on each information stored in the first event notification communication signal. A predetermined terminal device that stores (records) the monitoring information and previously associates the communication signal (second event notification communication signal) accommodating the monitoring information regarding the monitoring of the monitored person Ob with the sensor device SU. Send to SP and TA. For this purpose, the management server device SV indicates the notification destination (re-notification destination, re-notification destination, transmission destination) of the first event notification communication signal and the like transmitted from the sensor device SU, and the sensor ID as the transmission source and the notification. The correspondence relationship (notification destination correspondence relationship) with the terminal ID which is the destination (re-notification destination) and the communication address thereof are stored. The terminal ID (terminal device identifier) is an identifier for identifying and identifying the terminal device SP and TA. Then, the management server device SV provides the client with data according to the request of the client (fixed terminal device SP, mobile terminal device TA, etc. in this embodiment). Such a management server device SV can be configured by, for example, a computer having a communication function.

The fixed terminal device SP is a device that functions as a user interface (UI) of the monitored person monitoring support system MS. In order to achieve this function, the fixed terminal device SP provides a communication function for communicating with other devices SU, SV, TA via the network NW, a display function for displaying predetermined information, and predetermined instructions and data. It is provided with an input function and the like for inputting predetermined instructions and data to be given to the management server device SV and the mobile terminal device TA, and displaying monitoring information obtained by the sensor device SU. Such a fixed terminal device SP can be configured by, for example, a computer having a communication function.

The mobile terminal device TA (terminal device carried by the observer NS) is carried by the observer NS. The mobile terminal device TA has a communication function for communicating with other devices SV, SP, and SU via a network NW, a display function for displaying predetermined information, an input function for inputting predetermined instructions and data, and a voice call. It is equipped with a call function to perform, inputting predetermined instructions and data to be given to the management server device SV and the sensor device SU, and monitoring information (including moving images) obtained by the sensor device SU by notification from the management server device SV. It is a device for displaying and answering or calling a nurse call by voice call with the sensor device SU.

The sensor device SU is attached to the ceiling of the living room RM. In addition to the above-mentioned functions (for example, a function of capturing a moving image of the monitored person Ob, a function of making a voice call with the terminal devices SP and TA), the sensor device SU has a predetermined event for the monitored person Ob. It has a function to monitor whether or not a problem has occurred. The sensor device SU will be described in detail from the viewpoint of this function.

FIG. 2 is a block diagram showing a configuration of the sensor device SU. The sensor device SU includes a sensor-side control processing unit (SU control processing unit) 10, a sensor-side communication interface unit (SU communication IF unit) 11, an imaging unit 12, a storage unit 13, and a detection unit 14. ..

The SU control processing unit 10 is a device for controlling each unit (SU communication IF unit 11, imaging unit 12, storage unit 13, detection unit 14) of the sensor device SU according to the function of each unit.

The SU control processing unit 10 includes hardware such as a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), and an HDD (Hard Disk Drive), and the SU control processing unit 10. It is realized by the program and data for executing the functions of. A part or all of the functions of the SU control processing unit 10 may be realized by processing by a DSP (Digital Signal Processor) in place of or in combination with processing by a CPU (an example of a hardware processor). Further, a part or all of the functions of the SU control processing unit 10 may be realized by processing by a dedicated hardware circuit in place of or in combination with processing by software. The above description uses the detection unit 14, the SV control processing unit 30, the recording unit 32, the supervisor identification unit 34 in charge, the room entry determination unit 35, the response determination unit 36, and FIG. 7, which will be described later with reference to FIG. The same applies to the TA control processing unit 40 and the reading unit 45, which will be described later, the end determination unit 37, which will be described later with reference to FIG. 14, and the person in charge information generation unit 38, which will be described later with reference to FIG. I can say.

The SU communication IF unit 11 is a communication circuit connected to the SU control processing unit 10 and for performing communication under the control of the SU control processing unit 10. The SU communication IF unit 11 generates a communication signal containing data to be transferred input from the SU control processing unit 10 according to the communication protocol used in the network NW of the monitored person monitoring support system MS, and generates the communication signal. The communication signal is transmitted to other devices SV, SP, and TA via the network NW. The SU communication IF unit 11 receives communication signals from other devices SV, SP, and TA via the network NW, extracts data from the received communication signals, and the SU control processing unit 10 can process the extracted data. It is converted into data in a different format and output to the SU control processing unit 10. The SU communication IF unit 11 is configured to include, for example, a communication interface circuit according to the IEEE802.11 standard or the like.

The image pickup unit 12 is a device that takes an image of the image pickup target and generates an image of the image pickup target. Images include still images and moving images. The imaging unit 12 is arranged so that the space where the monitored person Ob is scheduled to be located (location space, the living room RM of the arrangement location in the example shown in FIG. 1) can be monitored, and the location space is taken as an image pickup target from above. It takes an image and generates an image that gives a bird's-eye view of the imaged object. Preferably, since it is highly probable that the entire monitored person Ob can be imaged, the imaging unit 12 is scheduled to position the head of the monitored person Ob in the bedding (for example, a bed) on which the monitored person Ob lies. It is arranged so that the imaging target can be imaged from directly above the preset head position (usually, the pillow arrangement position). The sensor device SU acquires an image of the monitored person Ob from above the monitored person Ob, preferably an image taken from directly above the planned head position, by the imaging unit 12.

Such an imaging unit 12 may be a device (visible camera) that generates an image of visible light, but in the embodiment, an infrared image is generated so that the monitored person Ob can be monitored even in a relatively dark place. It is a device. In the embodiment, such an imaging unit 12 is arranged, for example, an imaging optical system that forms an infrared optical image of an imaging target on a predetermined imaging surface, and a light receiving surface that coincides with the imaging surface. An image sensor that converts an infrared optical image of the imaging target into an electrical signal, and image data that represents an infrared image of the imaging target by image processing the output of the image sensor. It is a digital infrared camera provided with an image processing unit or the like to generate. In the embodiment, the imaging optical system of the imaging unit 12 is preferably a wide-angle optical system (so-called wide-angle lens (including a fisheye lens)) having an angle of view capable of imaging the entire living room RM in which the imaging unit 12 is arranged.

The storage unit 13 stores a moving image or the like in the living room RM imaged by the imaging unit 12. The storage unit 13 is realized by, for example, an HDD, a flash memory, or the like.

The detection unit 14 detects whether or not a predetermined event has occurred in the monitored person Ob. More specifically, predetermined events include, for example, waking up when the monitored person Ob wakes up, leaving the monitored person Ob from the bed, falling the monitored person Ob from the bed, and monitoring person Ob. There are four events of falling down. Then, the detection unit 14 detects, for example, the head of the monitored person Ob based on the image captured by the imaging unit 12, and is covered based on the time change of the size of the detected head of the monitored person Ob. Detects getting up, getting out of bed, falling and falling of the observer Ob.

More specifically, the area where the bed is located in the living room RM, the first threshold Th1 for distinguishing the size of the head in the lying posture and the size of the head in the sitting posture in the area where the bed is located, and the area where the bed is located are excluded. The second threshold Th2 for identifying whether or not the head is in the standing posture in the living room RM, and the size of the head in the lying posture in the living room RM excluding the area where the bed is located. A third threshold Th3 for identifying whether or not is stored in the detection unit 14 in advance. Then, the detection unit 14 extracts a moving object region as a region of the person of the monitored person Ob from the image captured by the imaging unit 12 by, for example, the background subtraction method or the frame subtraction method, and from the extracted moving object region, for example, a circle or an ellipse. The head region of the monitored person Ob is extracted by Hough transform of the shape, for example, by pattern matching using a prepared head model, and by, for example, a neural network learned for head detection, and this extraction is performed. Wake up, get out of bed, fall and fall are detected from the position and size of the head.

For example, in the detection unit 14, the position of the extracted head is within the location region of the bed, and the size of the extracted head is changed from the size of the lying posture to the sitting posture by using the first threshold Th1. When the size changes with time, it is determined that the person has woken up, and the wake-up is detected. For example, in the detection unit 14, the position of the extracted head changes with time from the inside of the location area of the bed to the outside of the location area of the bed, and the size of the extracted head sets the second threshold Th2. When the size of the bed changes from a certain size to the size of the standing posture by using the product, it is determined that the person has left the bed and the person has left the bed. For example, in the detection unit 14, the position of the extracted head changes with time from the inside of the location area of the bed to the outside of the location area of the bed, and the size of the extracted head sets the third threshold value Th3. When the size changes from a certain size to the size of the lying posture by using the product, it is determined that the person has fallen, and the fall is detected. For example, in the detection unit 14, the position of the extracted head is in the living room RM excluding the area where the bed is located, and the size of the extracted head is a certain size by using the third threshold value Th3. When the time changes from to the size of the lying posture, it is determined that the person has fallen, and the fall is detected. The lying posture is not limited to the lying posture, but includes a lying posture and a prone posture.

The SU control processing unit 10 issues an instruction to send various notifications to the SU communication IF unit 11 with the management server device SV as the destination. The SU communication IF unit 11 transmits various notifications to the management server device SV in accordance with this command. For example, when the detection unit 14 detects that a predetermined event has occurred in the monitored person Ob, the SU control processing unit 10 instructs the SU communication IF unit 11 to transmit the event occurrence notification NF0. The SU communication IF unit 11 transmits the event occurrence notification NF0 to the management server device SV in accordance with this command. The event occurrence notification NF0 includes the type of the event that occurred and the room number of the room RM in which the event occurred. Further, the SU control processing unit 10 issues a command to the SU communication IF unit 11 to transmit the image IM captured by the imaging unit 12 in response to a request from the management server device SV. The SU communication IF unit 11 transmits the image IM to the management server device SV in accordance with this command.

The configuration of the management server device SV will be described. FIG. 3 is a block diagram showing the configuration of the management server device SV. The management server device SV is in charge of the management server side control processing unit (SV control processing unit) 30, the management server side communication interface unit (SV communication IF unit) 31, the recording unit 32, and the person in charge information storage unit 33. It includes an observer identification unit 34, an entry determination unit 35, and a response determination unit 36.

The SV control processing unit 30 displays each unit (SV communication IF unit 31, recording unit 32, person in charge information storage unit 33, person in charge monitor identification unit 34, room entry determination unit 35, response determination unit 36) of the management server device SV. It is a device for controlling each of the parts according to the function of each part.

The SV communication IF unit 31 is a communication circuit connected to the SV control processing unit 30 and for performing communication under the control of the SV control processing unit 30. The SV communication IF unit 31 generates a communication signal containing data to be transferred input from the SV control processing unit 30 according to the communication protocol used in the network NW of the monitored person monitoring support system MS, and generates the communication signal. The communication signal is transmitted to other devices SU, SP, and TA via the network NW. The SV communication IF unit 31 receives communication signals from other devices SU, SP, and TA via the network NW, extracts data from the received communication signals, and the SV control processing unit 30 can process the extracted data. It is converted into data in a different format and output to the SV control processing unit 30. The SV communication IF unit 31 is configured to include, for example, a communication interface circuit according to the IEEE802.11 standard or the like.

The SV communication IF unit 31 has the functions of an event occurrence notification receiving unit, a first notification transmitting unit, and an image receiving unit. The event occurrence notification receiving unit receives the event occurrence notification NF0 transmitted from the sensor device SU. The first notification transmission unit transmits the first notification NF1 to a predetermined mobile terminal device TA. The first notification NF1 will be described later. The image receiving unit receives the image IM transmitted from the sensor device SU.

The recording unit 32 records the ID of the observer NS currently entering the living room RM in the entry recording table 321. FIG. 4 is an explanatory diagram illustrating an entry record table 321-1 which is an example of the entry record table 321. With reference to FIGS. 1 and 4, the entry record table 321-1 includes two columns 3211 and 3212. Column 3211 is a column for the room number, and the number of each room RM is recorded in advance. Room number 1 indicates room RM-1, room number 2 indicates room RM-2, room number 3 indicates room RM-3, and room number 4 indicates room RM-. 4 is shown.

Column 3212 is a column for the mobile terminal device ID. In column 3212, when there is an observer NS currently in the room in a certain room RM, the ID of the mobile terminal device TA of the observer NS is recorded in association with the room number of the room RM, and the room is recorded. If there is no observer NS currently in the room in the RM, a symbol (here, "Null") indicating that the observer NS is not in the room RM is associated with the room number of the room RM. Recorded. For example, when the observer NS-1 is currently in the living room RM-2, the ID (“ID_TA-1”) of the mobile terminal device TA of the observer NS-1 is recorded in association with the living room number 2. Then, if the observer NS is not currently in the living room RM-1, "Null" is recorded in association with the living room number 1.

With reference to FIG. 3, the recording unit 32 records the events generated in the monitored person Ob in the event recording table 322 in chronological order in each living room RM. FIG. 5 is an explanatory diagram illustrating an event recording table 322-1 which is an example of the event recording table 322. With reference to FIGS. 1 and 5, the event recording table 322-1 includes columns 3221 to 3225. Column 3221 is an event notification time column, and when the occurrence of a predetermined event is notified from the sensor device SU to the management server device SV (event occurrence notification NF0), the notification time is recorded.

Column 3222 is an event type column in which the notified event type is recorded. Column 3223 is a column for the room number, and the number of the room RM in which the notified event occurred is recorded.

Columns 3224 and 3225 are columns for the time of entering the room and columns for the ID of the mobile terminal device TA carried by the observer NS who rushed to the room RM, respectively, in order for the observer NS to respond to the event that occurred. , The time of entering the living room RM where the event occurred, and the ID of the mobile terminal device TA of the observer NS are recorded. As will be described later, the recording unit 32 records the time when the observer NS reads the room number using the reading unit 45 (FIG. 7) as the room entry time when the observer NS enters the room.

With reference to FIG. 3, the person in charge information storage unit 33 stores the person in charge information 331. The person in charge information 331 is information indicating the person in charge of the person in charge assigned from the plurality of observer NSs for each of the plurality of monitored persons Ob. FIG. 6 is an explanatory diagram illustrating an example of the person in charge information 331. With reference to FIGS. 1 and 6, the person in charge information 331 includes columns 3311 to 3314.

Column 3311 is a column for the room number, and the number of each room RM is shown. Column 3312 is a column for the name of the monitored person Ob, and the name of the monitored person Ob who is occupying the living room RM indicated by the living room number is shown. Column 3313 is a column for the name of the observer in charge, and the name of the observer in charge of the monitored person Ob is shown. Column 3314 is a column for the ID of the mobile terminal device TA carried by the supervisor in charge.

Since there is a one-to-one correspondence between the sensor device SU and the living room number, the column 3211 in FIG. 4, the column 3223 in FIG. 5, and the column 3311 in FIG. 6 can be used as the ID of the sensor device SU instead of the living room number. Good.

With reference to FIG. 3, the person in charge monitoring unit 34 refers to the person in charge information 331 when the SV communication IF unit 31 (event occurrence notification receiving unit) receives the event occurrence notification NF0, and the first observer To identify. The first observer is the observer in charge of the monitored person Ob in which a predetermined event has occurred.

When the SV communication IF unit 31 (event occurrence notification receiving unit) receives the event occurrence notification NF0, the entry determination unit 35 determines whether or not the first observer is in any of the plurality of living room RMs. The judgment is made based on the recording table 321 (recording of the entry / exit recording unit).

The response determination unit 36 determines whether or not the first observer is responding to another monitored person Ob. The details of this judgment method will be described later. When the response determination unit 36 determines that the first observer is responding to another monitored person Ob, the SV control processing unit 30 determines that the observer NS other than the first observer NS's mobile terminal device TA and fixed terminal device. An instruction to transmit the first notification NF1 is given to the SV communication IF unit 31 with the SP as the destination. The first notification NF1 is a notification indicating that a predetermined event has occurred and that the first observer is responding to another monitored person Ob. This notification includes the type of event that occurred and the number of the living room RM where the event occurred. The SV communication IF unit 31 transmits the first notification NF1 to the mobile terminal device TA of the observer Ob other than the first observer in accordance with the command.

The configuration of the mobile terminal device TA will be described. FIG. 7 is a block diagram showing the configuration of the mobile terminal device TA. The mobile terminal device TA includes a mobile terminal side control processing unit (TA control processing unit) 40, a mobile terminal side communication interface unit (TA communication IF unit) 41, a mobile terminal side input unit (TA input unit) 42, and a mobile phone. A terminal-side output unit (TA output unit) 43 and a reading unit 45 are provided.

The TA control processing unit 40 is a device for controlling each unit (TA communication IF unit 41, TA input unit 42, TA output unit 43, reading unit 45) of the mobile terminal device TA according to the function of each unit. ..

The TA communication IF unit 41 is a communication circuit connected to the TA control processing unit 40 and for performing communication under the control of the TA control processing unit 40. The TA communication IF unit 41 generates a communication signal containing data to be transferred input from the TA control processing unit 40 according to the communication protocol used in the network NW of the monitored person monitoring support system MS, and generates the communication signal. The communication signal is transmitted to other devices SU, SV, and SP via the network NW. The TA communication IF unit 41 receives communication signals from other devices SU, SV, and SP via the network NW, extracts data from the received communication signals, and the TA control processing unit 40 can process the extracted data. It is converted into data in a different format and output to the TA control processing unit 40. The SP communication IF unit 21 is configured to include, for example, a communication interface circuit according to the IEEE802.11 standard or the like.

The TA input unit 42 is a device that performs various inputs. Various inputs are to input commands, data, etc. from the outside of the mobile terminal device TA. The TA input unit 42 is realized by a touch panel, hard keys, or the like.

The TA output unit 43 is a device that outputs various types of data. The various outputs are, for example, an output of an image (moving image, a still image) captured in each living room RM, an output of a long-term care record, an output of no event occurrence, and an output of event occurrence. The TA output unit 43 is realized by a display device (liquid crystal display, organic EL display, etc.).

The reading unit 45 reads the barcode 60 arranged in each living room RM. The barcode 60 indicates the room number of the room RM. The barcode 60 arranged in the living room RM-1 indicates the living room number 1, and the barcode 60 arranged in the living room RM-2 indicates the living room number 2 and is arranged in the living room RM-3. The bar code 60 indicates the living room number 3, and the bar code 60 arranged in the living room RM-4 indicates the living room number 4. The barcode 60 is attached to, for example, the door of the entrance / exit of the living room RM, the outer wall of the living room RM, or the inner wall of the living room RM.

The reading unit 45 includes a visible camera and has a function of a barcode reader. The reading unit 45 performs predetermined image processing on the image of the barcode 60 captured by the visible camera, and reads the room number indicated by the barcode 60.

The TA control processing unit 40 gives an instruction to the TA communication IF unit 41 to transmit various notifications to the management server device SV and the fixed terminal device SP as destinations. The TA communication IF unit 41 transmits various notifications in accordance with this command. For example, when the reading unit reads the room number indicated by the barcode 60, the TA control processing unit 40 notifies the TA communication IF unit 41 of the room number (room number notification NF5) with the management server device SV as the destination. ) Is sent. The room number notification NF5 includes the time when the reading unit 45 reads the room number. The TA communication IF unit 41 transmits the room number notification NF5 to the management server device SV in accordance with this command.

The recording unit 32 shown in FIG. 3 records in the room entry record table 321 based on the room number notification NF5 and the ID of the mobile terminal device TA that transmitted the room number notification NF5. This will be described in detail. FIG. 8 is a flowchart illustrating the operation of the recording unit 32.

It is assumed that the observer NS-1 rushes to the living room RM-2 in order to cope with the fall of the monitored person Ob-2 shown in FIG. With reference to FIGS. 3, 7, and 8, in the mobile terminal device TA-1, the reading unit 45 determines whether or not the living room number 2 of the living room RM-2 has been read (step S201). The living room number 2 is indicated by the barcode 60 in the living room RM-2. The reading unit 45 reads the living room number 2 of the living room RM-2 by reading the barcode 60. When the reading unit 45 determines that the living room number 2 of the living room RM-2 has not been read (No in step S201), the process of step S201 is repeated.

When the reading unit 45 determines that the living room number 2 of the living room RM-2 has been read (Yes in step S201), in the mobile terminal device TA-1, the TA communication IF unit 41 directs the management server device SV to the living room. The number notification NF5 is transmitted (step S202).

The SV control processing unit 30 determines whether or not the SV communication IF unit 31 has received the room number notification NF5 (step S101). When the SV control processing unit 30 determines that the room number notification NF5 has not been received by the SV communication IF unit 31 (No in step S101), the SV control processing unit 30 repeats the processing of step S101.

When the SV control processing unit 30 determines that the SV communication IF unit 31 has received the room number notification NF5 (Yes in step S101), the recording unit 32 transmits the mobile terminal device TA-1 that has transmitted the room number notification NF5. The mobile observer NS-1 considers that he / she is currently in the room RM-2 indicated by the room number 2 indicated by the room number notification NF5, and executes recording on the room entry record table 321 (step S102). .. More specifically, FIG. 9 is an explanatory diagram for specifically explaining the transition of recording to the entry record table 321-1. The columns 3211 and 3212 shown in FIG. 9 are the same as the columns 3211 and 3212 shown in FIG.

Before the room number notification NF5 is transmitted to the management server device SV, since there is no observer NS in the room RM-2, the ID column of the mobile terminal device TA corresponding to the room number 2 is displayed in the room entry record table 321-1. The ID of the mobile terminal device TA-1 is not recorded in 3212 ((a) in FIG. 9). Since the management server device SV has received the room number notification NF5 (Yes in step S101), the recording unit 32 has the room number 2 indicating the room number notification NF5 and the ID of the mobile terminal device TA-1 that has transmitted this notification (Yes). With reference to "ID_TA-1"), "ID_TA-1" is recorded in the column 3212 of the mobile terminal device ID corresponding to the room number 2 in the entry record table 321-1 ((b) of FIG. 9). ).

With reference to FIGS. 3, 4 and 8, when the observer NS-1 leaves the living room RM-1, the reading unit 45 of the mobile terminal device TA-1 causes the living room number 2 of the living room RM-2. Is read again. More specifically, the reading unit 45 determines whether or not the living room number 2 of the living room RM-2 has been read (step S203). As described above, the living room number 2 is indicated by the barcode 60 in the living room RM-2. The reading unit 45 reads the living room number 2 of the living room RM-2 by reading the barcode 60. When the reading unit 45 determines that the living room number 2 of the living room RM-2 has not been read (No in step S203), the process of step S203 is repeated.

When the reading unit 45 determines that the living room number 2 of the living room RM-2 has been read (Yes in step S203), in the mobile terminal device TA-1, the TA communication IF unit 41 uses the management server device SV as a destination for the living room. The number notification NF5 is transmitted (step S204).

The SV control processing unit 30 determines whether or not the SV communication IF unit 31 has received the room number notification NF5 (step S103). When the SV control processing unit 30 determines that the room number notification NF5 has not been received by the SV communication IF unit 31 (No in step S103), the SV control processing unit 30 repeats the processing of step S103.

When the SV control processing unit 30 determines that the SV communication IF unit 31 has received the room number notification NF5 (Yes in step S103), the recording unit 32 executes recording in the entry recording table 321 (step S104). .. More specifically, referring to FIG. 9, before the room number notification NF5 is transmitted to the management server device SV, since the observer NS-1 is in the room RM-2, the room is displayed on the entry record table 321-1. The ID of the mobile terminal device TA-1 is recorded in the column 3212 of the mobile terminal device ID corresponding to the number 2 ((b) in FIG. 9). Since the management server device SV has received the room number notification NF5 (Yes in step S103), the recording unit 32 has the room number 2 indicating the room number notification NF5 and the ID of the mobile terminal device TA-1 that has transmitted this notification (Yes). With reference to "ID_TA-1"), "Null" is recorded in the column 3212 of the mobile terminal device ID corresponding to the room number 2 in the entry record table 321-1 ((c) in FIG. 9). The above is a description of the operation of the recording unit 32.

The operation of the monitored person monitoring system MS according to the embodiment will be described. FIG. 10 is a flowchart illustrating this operation. With reference to FIGS. 1, 2 and 10, the detection unit 14 provided in the sensor device SU determines whether or not it has detected that a predetermined event has occurred in the monitored person Ob (step S311). For example, in the case of the monitored person Ob-1, the detection unit 14 provided in the sensor device SU-1 makes this determination. When the detection unit 14 provided in the sensor device SU has not detected that a predetermined event has occurred in the monitored person Ob (No in step S311), the process of step S311 is repeated.

When the detection unit 14 provided in the sensor device SU detects that a predetermined event has occurred in the monitored person Ob (Yes in step S311), the SU communication IF unit 11 provided in the sensor device SU is a management server device. The event occurrence notification NF0 is transmitted to the SV as the destination (step S312).

The following will be described with an example in which it is detected that the monitored person Ob-1 has “get out of bed”. The event occurrence notification NF0 is transmitted to the SU communication IF unit 11 provided in the sensor device SU-1 (step S312). This notification includes the type of event that occurred (“getting out of bed”) and the room number where this event occurred (“1”).

The SV control processing unit 30 determines whether or not the SV communication IF unit 31 has received the event occurrence notification NF0 from the sensor device SU-1 (step S111). When the SV control processing unit 30 determines that the SV communication IF unit 31 has not received the event occurrence notification NF0 from the sensor device SU-1 (No in step S111), the SV control processing unit 30 repeats the processing of step S111.

When the SV control processing unit 30 determines that the SV communication IF unit 31 has received the event occurrence notification NF0 from the sensor device SU-1 (Yes in step S111), the event recording table is based on the event occurrence notification NF0. Information related to the event is recorded in 322 (step S112). explain in detail. With reference to FIG. 5, the event occurrence notification NF0 includes an event type (“getting out of bed”) and a living room number (“1”). It is assumed that the time (event notification time) at which the sensor device SU-1 transmits the event occurrence notification NF0 to the management server device SV is 6:28:50.

The recording unit 32 records "06:28:50" in the column 3221 in the portion where the information about the latest event is recorded (in the embodiment, the top row of the event recording table 322-1), and the column 321 records "06:28:50". Record "getting out of bed" in 3222 and "1" in column 3223. In response to this event, since there is no observer NS who rushed to the living room RM-1 and entered the living room RM-1, the recording unit 32 left the column 3224 blank and entered "Null" in the column 3225. Record.

With reference to FIGS. 3 and 10, the responsible observer identification unit 34 identifies the first observer with reference to the person in charge information 331 shown in FIG. 6 (step S113). Mr. resident in the living room RM-1 of the living room number 1. The observer in charge of A (monitored person Ob-1) is Ms. NA (monitor NS-1). Therefore, Ms. NA (monitor NS-1) becomes the first monitor.

In this way, when the monitored person monitoring support device composed of the sensor device SU and the management server device SV determines that a predetermined event has occurred in any of the plurality of monitored person Obs (Yes in step S311). ), The supervisor identification unit 34 in charge identifies the first observer who is the supervisor in charge of the monitored person Ob in which the predetermined event has occurred by using the person in charge information 331.

The entry determination unit 35 determines whether or not the first observer (Ms. NA) is entering any of the living room RMs with reference to the entry record table 321 (step S114). For example, in the case of the entry recording table 321-1 shown in FIG. 4, the entry determination unit 35 determines that the first observer (Ms. NA) is entering the living room RM-2.

In this way, when the monitored person monitoring support device composed of the sensor device SU and the management server device SV determines that a predetermined event has occurred in any of the plurality of monitored person Obs (Yes in step S311). ), The entry determination unit 35 determines whether or not the first observer (Ms. NA) is in any of the plurality of living room RMs based on the entry record table 321.

When the entry determination unit 35 determines that the first observer (Ms. NA) is not in any of the living room RMs (No in step S114), the SV control processing unit 30 sets all the mobile terminal devices TA. As a destination, an instruction is given to the SV communication IF unit 31 to transmit the event notification NF6. The event notification NF6 includes the type of event (“getting out of bed”) included in the event occurrence notification NF0 received in step S111, and the room number (“1”) of the room RM in which this event occurred. The SV communication IF unit 31 transmits the event notification NF6 to all the mobile terminal devices TA in accordance with the command (step S115). As a result, the TA output unit 43 of the mobile terminal device TA carried by each observer NS shown in FIG. 7 has the type of event (“getting out of bed”) and the room number (“1”” of the room RM in which this event has occurred. ) Is output.

When the entry determination unit 35 determines that the first observer (Ms. NA) is in one of the living room RMs (Yes in step S114), the response determination unit 36 determines that the first observer (Ms. NA) is in the room. .NA) determines whether or not it is responding to another monitored person Ob (step S116). FIG. 11 is a flowchart illustrating this determination. Since the first observer (Ms. NA) is entering the living room RM-2, another monitored person Ob is the monitored person Ob-2.

The first observer (Ms. NA) enters the living room RM-2 or enters the living room RM-2 for some other purpose in order to respond to the occurrence of a predetermined event. In the former case, the response determination unit 36 determines that the first observer (Ms. NA) is responding to the monitored person Ob-2, and in the latter case, it determines that it is not responding.

The response determination unit 36 is responding based on the image IM-1 taken by the image pickup unit 12 provided in the sensor device SU-2 while the first observer (Ms. NA) is entering the living room RM-2. Judge whether or not. Therefore, the SV control processing unit 30 gives an instruction to the SV communication IF unit 31 to transmit the request notification NF7. The request notification NF7 is a notification for requesting the image IM-1. Image IM-1 includes an image of the first observer (Ms. NA) entering the living room RM-2. For example, after the SU communication IF unit 11 provided in the sensor device SU-1 transmits the event occurrence notification NF0 in step S312 (FIG. 10) (in other words, the image is composed of the sensor device SU and the management server device SV). The image taken by the imaging unit 12 provided in the sensor device SU-2 after the observer monitoring support device determines that a predetermined event has occurred becomes the image IM-1.

With reference to FIGS. 2, 3 and 11, the SV communication IF unit 31 transmits the request notification NF7 to the sensor device SU-2 (step S121). The SU control processing unit 10 provided in the sensor device SU-2 determines whether or not the SU communication IF unit 11 has received the request notification NF7 (step S321). When the SU control processing unit 10 determines that the SU communication IF unit 11 has not received the request notification NF7 (No in step S321), the SU control processing unit 10 repeats the processing of step S321.

When the SU control processing unit 10 provided in the sensor device SU-2 determines that the SU communication IF unit 11 has received the request notification NF7 (Yes in step S321), the image IM- Give an instruction to send 1. The SU communication IF unit 11 transmits the image IM-1 to the server device SV according to this command (step S322).

The SV control processing unit 30 determines whether or not the SV communication IF unit 31 has received the image IM-1 (step S122). When the SV control processing unit 30 determines that the image IM-1 has not been received by the SV communication IF unit 31 (No in step S122), the SV control processing unit 30 repeats the processing of step S122.

When the SV control processing unit 30 determines that the SV communication IF unit 31 has received the image IM-1 (Yes in step S122), the correspondence determination unit 36 captures two people on the image IM-1. It is determined whether or not the image is present (step S123).

When the response determination unit 36 determines that two people are captured in the image IM-1 (Yes in step S123), it estimates that one person is the first observer (Ms. NA) and the other. A person is estimated to be the monitored person Ob-2, and it is determined whether or not the distance between the two people is equal to or less than a predetermined value (Yes in step S124). When the distance between the two is equal to or less than a predetermined value, it can be estimated that the first observer (Ms. NA) corresponds to the monitored person Ob-2. The predetermined value is, for example, 2 m. For example, the correspondence determination unit 36 stores a table showing the relationship between the number of pixels and the distance between two people, and measures and measures the number of pixels between the center of gravity of one person and the center of gravity of the other person. The distance between two people is calculated using the number of pixels and the table. The distance between the two may be calculated by known image processing.

When the response determination unit 36 determines that the distance between the two people is equal to or less than a predetermined value (Yes in step S124), the first observer (Ms. NA) becomes the monitored person Ob-2 (another monitored person Ob). It is determined that the response is in progress (step S125). When the response determination unit 36 determines that the distance between the two people exceeds a predetermined value (No in step S124), the first observer (Ms. NA) is the monitored person Ob-1 (another monitored person). It is determined that Ob) is not being supported (step S126).

When the response determination unit 36 determines that the image IM-1 does not show two people and one person is shown (No in step S123), whether or not one person is walking. (Step S127). Since the first observer (Ms. NA) is in the living room RM-2, two people are shown in the image Im-1. However, when the monitored person Ob-2 is walking while being supported by the first monitoring person (Ms. NA), the image is recognized as if one person is walking. Therefore, when the response determination unit 36 determines that one person is walking (Yes in step S127), the monitored person Ob-1 walks while being supported by the first observer (Ms. NA). It is presumed that the first observer (Ms. NA) is responding to the monitored person Ob-1 (another monitored person Ob) (step S125).

On the other hand, when the response determination unit 36 determines that one person is not walking (No in step S127), the first observer (Ms. NA) is the monitored person Ob-1 (another subject). It is determined that the observer Ob) is not being dealt with (step S126).

Returning to the description of FIG. When the response determination unit 36 determines that the first observer (Ms. NA) is not responding to the monitored person Ob-1 with reference to FIGS. 3, 7 and 10 (No in step S116). The management server device SV performs the process of step S115.

When the response determination unit 36 determines that the first observer (Ms. NA) is responding to the monitored person Ob-1 (Yes in step S116), the SV control processing unit 30 moves the first observer (Ms. NA). An instruction is given to the SV communication IF unit 31 to transmit the first notification NF1 to the mobile terminal device TA of the observer NS other than NA). The first notification NF1 is a notification indicating that a predetermined event has occurred and that the first observer is responding to another monitored person Ob. Here, the first notification NF1 is a notification indicating that the monitored person Ob-2 has fallen and the person in charge (Ms. NA) is responding to the monitored person Ob-2. The SV communication IF unit 31 transmits the first notification NF1 to the mobile terminal device TA of the observer NS other than the first observer (Ms. NA) (step S117). As a result, the TA output unit 43 of the mobile terminal device TA carried by the observer NS other than the first observer (Ms. NA) outputs the predetermined image shown in FIG.

FIG. 12 is an explanatory diagram illustrating a predetermined image displayed on the touch panel TP in the mobile terminal device TA carried by the observer NS other than the first observer (Ms. NA). The touch panel TP has the functions of the TA input unit 42 and the TA output unit 43. The touch panel TP displays a predetermined image including a still image in the living room RM-1, a living room number, a name of the monitored person Ob-1 and the like. The predetermined image includes the notification item 431. The notification matter 431 includes a character indicating "the supervisor in charge is responding to another supervisor". As a result, it is possible to prevent the observer NS other than the in-charge observer from "believing that the in-charge observer will respond and ignoring the notification". When the TA communication IF unit 41 receives the first notification NF1 transmitted in step S117 (FIG. 10), the TA output unit 43 outputs a notification sound. When the TA communication IF unit 41 receives the event notification NF6 transmitted in step S115, the TA output unit 43 outputs a notification sound. In order to distinguish between the reception of the first notification NF1 and the reception of the event notification NF6, the TA output unit 43 may have different notification sounds.

The main effects of the embodiments will be described. When the response determination unit 36 determines that the first observer is responding to another monitored person Ob (Yes in step S116) with reference to FIGS. 3 and 10, the SV communication IF unit 31 (first notification). The transmitter) indicates that a predetermined event has occurred in the mobile terminal device TA of the observer NS other than the first observer, and that the first observer is responding to another monitored person Ob. 1 Notification NF1 is transmitted (step S117, FIG. 12). Therefore, according to the embodiment, even if the monitored person in charge cannot respond to the monitored person Ob in which a predetermined event occurs, another monitoring person NS can quickly respond to the monitored person Ob. This is particularly effective when a predetermined event occurs in the monitored person Ob and the state in which the person in charge responds to the event is constant.

The first notification NF1 is not transmitted to the mobile terminal device TA of the first observer (step S117). As a result, it is possible to prevent the first observer from being confused as to whether or not to respond to the event that occurred in the monitored person Ob that he / she is in charge of while responding to another monitored person Ob. You can concentrate on the response of the person Ob.

The first modification of the embodiment will be described. The contents different from the embodiment and the first modification will be described, and the common contents will be omitted. The first modification is premised on an embodiment. As described above, the first notification NF1 is not transmitted to the mobile terminal device TA of the first observer. In the first modification, the third notification NF3 and the fourth notification NF4 are transmitted to the mobile terminal device TA of the first observer instead of the first notification NF1. The third notification NF3 is a notification indicating that the observer NA other than the first observer intends to correspond to the monitored person Ob in charge of the first observer. The fourth notification NF4 is a notification in which none of the observer NAs indicate the intention to respond to the monitored person Ob in charge of the first observer.

FIG. 13 is a block diagram showing the configuration of the mobile terminal device TA of the first modification. In the TA control processing unit 40, in response to the first notification NF1 from the management server device SV, the observer NS other than the first observer operates the TA input unit 42 of the mobile terminal device TA to perform the first notification NF1. Suppose you have entered the corresponding will. The TA control processing unit 40 of the mobile terminal device TA gives an instruction to the TA communication IF unit 41 to transmit the second notification NF2 to the management server device SV. The second notification NF2 is a notification of the intention corresponding to the monitored person Ob in which a predetermined event has occurred. The TA communication IF unit 41 transmits the second notification NF2 to the management server device SV.

FIG. 14 is a block diagram showing a configuration of the management server device SV of the first modification. The SV communication IF unit 31 has the functions of a second notification receiving unit and a third notification transmitting unit. When the SV communication IF unit 31 (second notification receiving unit) receives the second notification NF2, the SV control processing unit 30 sends a third to the mobile terminal device TA of the first observer with respect to the SV communication IF unit 31. Give an instruction to send notification NF3. The third notification NF3 is a notification that there is a monitor NA indicating an intention corresponding to the monitored person Ob in which a predetermined event has occurred. The SV communication IF unit 31 (third notification transmission unit) transmits the third notification NF3 to the mobile terminal device TA of the first observer.

The management server device SV includes an end determination unit 37. The end determination unit 37 determines whether or not the first observer has completed the response to another monitored person Ob while the SV communication IF unit 31 (second notification receiving unit) has not received the second notification NF2. To judge. For example, the room number notification NF5 in step S204 of FIG. 8 is a notification indicating that the first observer has left the room RM of another monitored person Ob. When the SV communication IF unit 31 receives the room number notification NF5 (Yes in step S103 of FIG. 8), the end determination unit 37 determines that the first observer has completed the response to another monitored person Ob. To do.

When the response determination unit 36 determines the end of the response, the SV control processing unit 30 issues an instruction to the SV communication IF unit 31 to transmit the fourth notification NF4 to the mobile terminal device TA of the first observer. .. The fourth notification NF4 is a notification indicating that a predetermined event has occurred in the monitored person Ob in charge of the first monitor. The SV communication IF unit 31 has a function of a fourth notification transmission unit. The SV communication IF unit 31 transmits the fourth notification NF4 to the mobile terminal device TA of the first observer.

The processing related to the second notification NF2, the third notification NF3, and the fourth notification NF4 will be described. FIG. 15 is a flowchart illustrating this process. The first observer is Ms. NA (monitor NS-1), another monitored person Ob is designated as monitored person Ob-2, and the monitored person Ob in which a predetermined event occurs is designated as monitored person Ob-1. With reference to FIGS. 13, 14 and 15, in the SV control processing unit 30, the SV communication IF unit 31 is the second transmitted by the mobile terminal device TA of the observer NS other than the first observer (Ms. NA). It is determined whether or not the notification NF2 has been received (step S131). When the SV control processing unit 30 determines that the SV communication IF unit 31 has received the second notification NF2 (Yes in step S131), the SV control processing unit 30 notifies the SV communication IF unit 31 of the third notification. Give an instruction to send NF3. The SV communication IF unit 31 transmits the third notification NF3 to the mobile terminal device TA of the first observer (Ms. NA) in accordance with this command (step S132).

In the mobile terminal device TA-1 of the first observer (Ms. NA), the TA control processing unit 40 determines whether or not the TA communication IF unit 41 has received the third notification NF3 (step S231). When the TA control processing unit 40 determines that the TA communication IF unit 41 has received the third notification NF3 (Yes in step S231), the TA output unit 43 outputs the predetermined image shown in FIG. 16 (step S232). .. FIG. 16 is an explanatory diagram illustrating a predetermined image displayed on the touch panel TP in response to the third notification NF3 in the mobile terminal device TA-1 carried by the first observer (Ms. NA). The predetermined image includes notification matter 432. Notification item 432 includes characters indicating "Room 1 Mr. A has left the bed. Ms. NB is responding." As a result, the first observer (Ms.NA) later reports that a predetermined event has occurred in the monitored person Ob-1 in charge, and the other observer NS (Ms.NB) has responded to this event. You can know.

The predetermined image includes softkeys 421 and 422. When the first observer operates the softkey 421, the TA control processing unit 40 notifies the TA communication IF unit 41 of a notification indicating that the first observer has seen the notification item 432 to the management server device SV. Give an instruction to send. The TA communication IF unit 41 transmits this notification to the management server device SV in accordance with this command. As a result, the management server device SV can confirm that the first observer has seen the notification item 432.

The soft key 422 is a key associated with the telephone number of the mobile terminal device TA of the observer NS (here, Ms. NB) who has indicated the corresponding intention. When the first observer operates the soft key 422, the TA control processing unit 40 calls the mobile terminal device TA of the observer NS who has indicated the corresponding intention. As a result, the first observer can notify the observer NS who has indicated the corresponding intention if there is any necessary matter.

With reference to FIGS. 13, 14 and 15, when the SV control processing unit 30 determines that the SV communication IF unit 31 has not received the second notification NF2 (No in step S131), the response determination unit 36 Determines whether or not the first observer (Ms. NA) has completed the response to the monitored person Ob-2 (another monitored person Ob) (step S133). When the response determination unit 36 determines that this response has not been completed (No in step S133), the SV control processing unit 30 processes in step S131.

When the first observer (Ms.NA) determines that the response to the monitored person Ob-2 (another monitored person Ob) has been completed (Yes in step S133), the response determination unit 36 determines the SV. The control processing unit 30 gives an instruction to the SV communication IF unit 31 to transmit the fourth notification NF4. The SV communication IF unit 31 transmits the fourth notification NF4 to the mobile terminal device TA-1 of the first observer (Ms. NA) in accordance with this command (step S134).

In the mobile terminal device TA-1 of the first observer (Ms. NA), the TA control processing unit 40 determines whether or not the TA communication IF unit 41 has received the fourth notification NF4 (step S233). When the TA communication IF unit 41 determines that the fourth notification NF4 has not been received (No in step S233), the TA control processing unit 40 processes in step S231.

When the TA control processing unit 40 determines that the TA communication IF unit 41 has received the fourth notification NF4 (Yes in step S233), the TA output unit 43 outputs the predetermined image shown in FIG. 17 (step S234). .. FIG. 17 is an explanatory diagram illustrating a predetermined image displayed on the touch panel TP in response to the fourth notification NF4 in the mobile terminal device TA-1 carried by the first observer (Ms. NA). The touch panel TP displays a predetermined image including a still image in the living room RM-1, a living room number, a name of the monitored person Ob-1 and the like. The predetermined image includes notification matter 433. The notification item 433 includes a character indicating "Please take immediate action". As a result, the first observer (Ms.NA) who has completed the response to the monitored person Ob-2 (another monitored person Ob) needs to respond to the monitored person Ob-1 in charge. You can know.

When the TA communication IF unit 41 receives the fourth notification NF4 transmitted in step S134 (FIG. 15), the TA output unit 43 outputs a notification sound. In order to distinguish between the reception of the fourth notification NF4 and the reception of the event notification NF6 (step S115 in FIG. 10), the TA output unit 43 may make the notification sound different.

A second modification of the embodiment will be described. The contents different from the embodiment and the second modification will be described, and the common contents will be omitted. In the embodiment, the person in charge information 331 (FIG. 6) is created by the user of the monitored person monitoring support system MS. In the second modification, the person in charge information 331 is created by the person in charge information generation unit 38.

FIG. 18 is a block diagram showing a configuration of the management server device SV of the second modification. The management server device SV includes a person in charge information generation unit 38. The person in charge information generation unit 38 generates the person in charge information 331 by using the history of the observer NS corresponding to the occurrence of a predetermined event in the monitored person Ob. An example of this history is the event record table 322. The event recording table 322 (for example, the event recording table 322-1 shown in FIG. 5) includes a column 3225. In this column, the ID of the mobile terminal device TA carried by the observer NS who rushed to the living room RM of the monitored person Ob is recorded in order to correspond to the monitored person Ob in which a predetermined event has occurred.

The person in charge information generation unit 38 generates a table showing the relationship between the room number and the number of rushes based on the record (history) in column 3225. FIG. 19 is an example of a table showing this relationship. The person in charge information generation unit 38 counts the number of the same IDs for the IDs of the mobile terminal device TA recorded in the column 3225, and sets this as the number of correspondences.

The person in charge information generation unit 38 determines the observer NS having the largest number of responses for each of the plurality of monitored persons Ob, and generates the person in charge information 331 in which the determined observer NS is the person in charge of the observer. In the case of the table shown in FIG. 19, the observer in charge of the monitored person Ob-1 is determined to be the observer NS-1, and the person in charge of the monitored person Ob-2 is determined to be the observer NS-1. The observer in charge of the monitored person Ob-3 is determined to be the observer NS-2, and the person in charge of the monitored person Ob-4 is determined to be the observer NS-2.

The person in charge information generation unit 38 stores the generated person in charge information 331 in the person in charge information storage unit 33. In the second modification, there may be a difference in the number of monitored persons Ob in charge of the plurality of observer NSs. In this case, the managers of the plurality of observers Ob adjust the monitored persons Ob in charge of the plurality of observers NS, and the person in charge information generation unit 38 stores the adjusted person in charge information 331 in the person in charge information storage unit. It may be stored in 33.

The person in charge information generation unit 38 can also be provided in the management server device SV of the first modification shown in FIG. In this case as well, the person in charge information 331 to be stored in the person in charge information storage unit 33 is generated by the person in charge information generation unit 38 as in the second modification.

A third modification of the embodiment will be described. The contents different from the embodiment and the third modification will be described, and the common contents will be omitted. With reference to FIG. 10, in the embodiment, the room entry determination unit 35 determines that the first observer (Ms. NA) is in the living room RM of another monitored person Ob (Yes in step S114). Under this premise, the response determination unit 36 uses the image IM-1 in which the living room RM of another monitored person Ob is captured, and the first monitor (Ms.NA) is another monitored person Ob. (Step S116). In the third modification, when the entry determination unit 35 determines that the first observer (Ms. NA) is in the living room RM of another monitored person Ob (Yes in step S114), the response determination unit 36 determines that the first observer (Ms. NA) is responding to another monitored person Ob. The third modification can also be applied to the first modification and the second modification.

A fourth modification of the embodiment will be described. The contents different from the embodiment and the fourth modification will be described, and the common contents will be omitted. A fourth modification will be described with reference to FIGS. 1 to 3. Since the imaging unit 12 captures an image (moving image) in the living room RM, the sensor device SU uses predetermined information (predetermined information used for determining whether or not a predetermined event has occurred in the monitored person Ob in the living room RM. For example, it functions as an acquisition device for acquiring images (images, moving images). In the embodiment, the sensor device SU determines whether or not a predetermined event has occurred. On the other hand, in the fourth modification, the management server device SV determines whether or not a predetermined event has occurred. In the fourth modification, the detection unit 14 is not provided in the sensor device SU, but is provided in the management server device SV. The sensor device SU transmits an image (moving image) in the living room RM taken by the imaging unit 12 to the management server device SV. The management server device SV determines whether or not a predetermined event has occurred in the monitored person Ob in the living room RM based on the image (moving image) transmitted from the sensor device SU. The fourth modification can also be applied to the first modification to the third modification.

(Summary of embodiments)
The monitored person monitoring support device according to the first aspect of the present embodiment can communicate with a plurality of terminal devices carried by a plurality of observers, and is predetermined for a plurality of monitored persons living in a plurality of living rooms. This is a monitored person monitoring support device that monitors whether or not an event has occurred, and information on a person in charge indicating a person in charge of monitoring assigned from among the plurality of the monitored persons for each of the plurality of the monitored persons. When the person in charge information storage unit that stores the information and the monitored person monitoring support device determine that the predetermined event has occurred in any of the plurality of monitored persons, the subject in which the predetermined event has occurred It is determined whether or not the first observer who is the person in charge of the observer is the person in charge of identifying the first observer who is the person in charge of the observer by using the person in charge information, and whether the first observer is responding to another person to be monitored. When the response determination unit and the response determination unit determine that the first observer is responding to another monitored person, the terminal device of the observer other than the first observer has the predetermined value. The first notification transmission unit for transmitting the first notification indicating that the event of the above has occurred and that the first observer is responding to another monitored person is provided.

The supervisor in charge of the monitored person in which a predetermined event occurs is the first observer. When the response determination unit determines that the first observer is responding to another monitored person, the first notification transmission unit causes a predetermined event to occur in the terminal device of the observer other than the first observer. In addition, the first notification indicating that the first observer is responding to another monitored person is transmitted. Therefore, according to the monitored person monitoring support device according to the first aspect of the present embodiment, even if the monitored person in charge cannot respond to the monitored person in which a predetermined event occurs, other observers can quickly receive the monitored person. It is possible to respond to the observer. This is especially effective when a predetermined event occurs in the monitored person and the state in which the person in charge responds to the event is constant.

In the above configuration, for each of the plurality of living rooms, the room entry recording unit for recording the observer who has entered the room and the monitored person monitoring support device generate the predetermined event in any of the plurality of the monitored persons. It is further provided with an entry determination unit that determines whether or not the first observer has entered any of the plurality of living rooms based on the records of the entry / exit recording unit. When the response determination unit determines that the first observer is in the living room, the response determination unit determines that the first observer is responding to another monitored person.

According to this configuration, if the first observer is in any of the plurality of living rooms, the response determination unit determines that the first observer is responding to another monitored person.

In the above configuration, for each of the plurality of living rooms, the room entry recording unit for recording the observer who has entered the room and the monitored person monitoring support device generate the predetermined event in any of the plurality of the monitored persons. When it is determined that the first observer has entered any of the plurality of living rooms, the entry determination unit determines whether or not the first observer has entered the room based on the records of the entry / exit recording unit, and the first monitoring unit. An image receiving unit for receiving an image of the living room in which the person is entering is further provided, and the correspondence determination unit includes the entry determination unit in which the first observer is in the living room. When the determination is made, it is determined whether or not the first observer is responding to another monitored person based on the image taken after the determination that the predetermined event has occurred.

The first observer enters the room of another monitored person or enters the room for some other purpose in order to respond to the occurrence of a predetermined event. The response judgment unit distinguishes between the former and the latter based on the image of the living room in which the first observer is entering, which is taken after the judgment that a predetermined event has occurred. In the case of the former, the first 1 It is determined that the observer is responding to another monitored person, and in the latter case, it is determined that it is not responding.

In the above configuration, when the correspondence determination unit executes image recognition on the image and recognizes that the distance between the two people in the image is equal to or less than a predetermined value, the first observer is separated. It is judged that the person being monitored is being dealt with.

When two people are shown in the image, the response judgment unit estimates one person as the first observer and the other person as another monitored person, and the distance between the two people is a predetermined value. It is determined whether or not it is (for example, 2 m) or less. When the distance between the two people is equal to or less than a predetermined value, the response determination unit determines that the first observer is responding to another monitored person.

In the above configuration, when the correspondence determination unit executes image recognition on the image and recognizes that there is only one person in the image and that the person is walking, the first observer is different. It is judged that the person being monitored is being dealt with.

Since the first observer is in another person's room, the image shows two people. However, when another monitored person is walking while being supported by the first observer, the response determination unit recognizes that one person is walking. Therefore, when the response determination unit recognizes that one person is walking, it determines that the first observer is responding to another monitored person.

In the above configuration, a second notification receiving unit that receives a second notification indicating an intention corresponding to the monitored person in which the predetermined event has occurred from the terminal device of the observer other than the first observer. When the second notification receiving unit receives the second notification, the first monitoring notifies the third notification indicating that there is the observer indicating the intention corresponding to the monitored person in which the predetermined event has occurred. A third notification transmission unit for transmitting to the terminal device of the person is further provided.

As a result, the first observer can later know that a predetermined event has occurred in the monitored person in charge and other observers have responded to the event.

In the above configuration, the end determination unit determines whether or not the first observer has completed the response to another monitored person while the second notification receiving unit has not received the second notification. And a fourth notification transmitting unit that transmits a fourth notification indicating that the predetermined event has occurred to the terminal device of the first observer when the end determining unit determines the end. Be prepared.

As a result, it is possible to notify the first observer who has completed the response to another monitored person that it is necessary to respond to the monitored person in charge.

In the above configuration, for each of the plurality of monitored persons, a storage unit that stores the history of the monitored person corresponding to the occurrence of the predetermined event, and the plurality of monitored persons based on the history. Each of the above is further provided with a person-in-charge information generation unit that determines the person-in-charge monitor who responds the most times and generates the person-in-charge information with the determined observer as the person-in-charge observer.

In this configuration, the person in charge information is not created by the user of the monitored person monitoring support system, but the person in charge information is generated by the person in charge information generation unit. This configuration will be specifically described. The observer who responds the most to the monitored Ob-1 (for example, the observer NS-1) becomes the supervisor in charge of the monitored Ob-1, and responds the most to the monitored Ob-2. A large number of observers (for example, observer NS-1) become the observers in charge of the monitored person Ob-2, and the observer who responds most frequently to the monitored person Ob-3 (for example, the observer NS-2). However, the observer in charge of the monitored person Ob-3, and the monitor who responds most frequently to the monitored person Ob-4 (for example, the monitor NS-2) is the person in charge of the monitored person Ob-4. It becomes. According to this configuration, the supervisor in charge can be determined according to the actual situation at the monitoring site.

The monitored person monitoring support method according to the second aspect of the present embodiment can communicate with a plurality of terminal devices carried by a plurality of observers, and is predetermined for a plurality of monitored persons residing in a plurality of living rooms. It is a monitored person monitoring support method using a monitored person monitoring support device that monitors whether or not an event of the above has occurred, and the monitored person monitoring support device is the predetermined one of the plurality of the monitored persons. When it is determined that the event has occurred, the predetermined event has occurred for each of the plurality of monitored persons, using the person in charge information indicating the person in charge of the person assigned from the plurality of the observers. Whether the person in charge identification step for identifying the first observer who is the person in charge of the person to be monitored and the person to be monitored monitoring support device are such that the first person is responding to another person to be monitored. When the response determination step for determining whether or not the monitoring is performed and the monitored person monitoring support device determines that the first observer is responding to another monitored person, the observer other than the first observer The terminal device includes a first notification transmission step of transmitting a first notification indicating that the predetermined event has occurred and that the first observer is responding to another monitored person. ..

The monitored person monitoring support method according to the second aspect of the present embodiment defines the monitored person monitoring support device according to the first aspect of the present embodiment from the viewpoint of the method, and is described in the first aspect of the present embodiment. It has the same effect as the monitored person monitoring support device.

The monitored person monitoring support system according to the third aspect of the present embodiment can communicate with a plurality of terminal devices carried by a plurality of observers and a plurality of the terminal devices, and a plurality of people living in a plurality of living rooms, respectively. A monitored person monitoring support system including a monitored person monitoring support device for monitoring whether or not a predetermined event has occurred, and the monitored person monitoring support device is a server device. And a plurality of acquisition devices that are arranged in each of the plurality of living rooms and acquire predetermined information used for determining whether or not the predetermined event has occurred, and the server device obtains the predetermined information. Based on this, it is determined whether or not the predetermined event has occurred, or each of the plurality of acquisition devices determines whether or not the predetermined event has occurred based on the predetermined information.

The monitored person monitoring support system according to the third aspect of the present embodiment defines the monitored person monitoring support device according to the first aspect of the present embodiment from the viewpoint of the system, and is described in the first aspect of the present embodiment. It has the same effect as the monitored person monitoring support device.

The monitored person monitoring support server device according to the fourth aspect of the present embodiment is arranged in a plurality of terminal devices carried by a plurality of observers and in a plurality of living rooms in which a plurality of monitored persons live, and a plurality of devices. For each of the monitored persons, a plurality of sensor devices that monitor whether or not a predetermined event has occurred, and when the predetermined event occurs, transmit an event occurrence notification indicating the occurrence of the predetermined event, and a plurality of sensor devices. A person in charge of a monitored person monitoring support server device used in a monitored person monitoring support system, which indicates a person in charge of each of the plurality of monitored persons, who is assigned from among the plurality of the monitored persons. When the person in charge information storage unit that stores information, the event occurrence notification receiving unit that receives the event occurrence notification, and the event occurrence notification receiving unit receive the event occurrence notification, the subject in which the predetermined event occurs. It is determined whether or not the first observer, who is the person in charge of the observer, is identified by using the person in charge information, and the first observer is responding to another person to be monitored. When the response determination unit and the response determination unit determine that the first observer is responding to another monitored person, the terminal device of the observer other than the first observer has the predetermined value. The first notification transmission unit for transmitting the first notification indicating that the event of the above has occurred and that the first observer is responding to another monitored person is provided.

The monitored person monitoring support server device according to the fourth aspect of the present embodiment defines the monitored person monitoring support device according to the first aspect of the present embodiment from the viewpoint of the server device, and the first aspect of the present embodiment. It has the same effect as the monitored person monitoring support device related to the situation.

Although embodiments of the present invention have been illustrated and described in detail, they are merely illustrations and examples and are not limited. The scope of the invention should be construed by the wording of the accompanying claims.

Japanese Patent Application No. 2018-109687, filed June 7, 2018, is incorporated herein by reference in its entirety, with its entire disclosure.

According to the present invention, it is possible to provide a monitored person monitoring support device, a monitored person monitoring support method, a monitored person monitoring support system, and a monitored person monitoring support server device.

Claims (18)

A monitored person monitoring support device that can communicate with multiple terminal devices carried by multiple observers and monitors whether or not a predetermined event has occurred for multiple monitored persons living in multiple rooms. And
For each of the plurality of monitored persons, a person-in-charge information storage unit that stores person-in-charge information indicating a person-in-charge observer assigned from the plurality of the observers, and a person-in-charge information storage unit.
When the monitored person monitoring support device determines that the predetermined event has occurred in any of the plurality of monitored persons, the monitored person is the person in charge of the monitored person in which the predetermined event has occurred. 1 In-charge observer identification department that identifies the observer using the person in charge information, and
A response determination unit that determines whether or not the first observer is responding to another monitored person,
When the response determination unit determines that the first observer is responding to another monitored person, the predetermined event occurs in the terminal device of the observer other than the first observer. A monitored person monitoring support device including a first notification transmitting unit that transmits a first notification indicating that the first monitor is responding to another monitored person. For each of the plurality of living rooms, an entry recording unit that records the observer who entered the room, and an entry recording unit.
Whether or not the first observer is in any of the plurality of living rooms when the monitored person monitoring support device determines that the predetermined event has occurred in any of the plurality of monitored persons. It is further provided with an entry determination unit that determines whether or not the event is based on the records of the entry / exit recording unit.
When the response determination unit determines that the first observer is in the living room, the response determination unit determines that the first observer is responding to another monitored person. Item 2. The monitored person monitoring support device according to item 1. For each of the plurality of living rooms, an entry recording unit that records the observer who entered the room, and an entry recording unit.
Whether or not the first observer is in any of the plurality of living rooms when the monitored person monitoring support device determines that the predetermined event has occurred in any of the plurality of monitored persons. The entry judgment unit, which determines whether or not the event is based on the records of the entry / exit recording unit,
An image receiving unit for receiving an image of the living room in which the first observer is entered is further provided.
When the entry determination unit determines that the first observer is in the living room, the response determination unit uses the image taken after the determination that the predetermined event has occurred as the basis for the determination. The monitored person monitoring support device according to claim 1, wherein the first monitor determines whether or not the monitored person is responding to another monitored person. When the correspondence determination unit executes image recognition on the image and recognizes that the distance between the two people in the image is equal to or less than a predetermined value, the first observer performs another monitoring. The monitored person monitoring support device according to claim 3, which is determined to be responding to a person. When the correspondence determination unit executes image recognition on the image and recognizes that the person in the image is one person and is walking, the first observer is another monitored person. The monitored person monitoring support device according to claim 3 or 4, which is determined to be responding to a person. A second notification receiving unit that receives a second notification indicating an intention corresponding to the monitored person in which the predetermined event has occurred from the terminal device of the observer other than the first observer.
When the second notification receiving unit receives the second notification, the first monitoring notifies the third notification indicating that there is the observer indicating the intention corresponding to the monitored person in which the predetermined event has occurred. The monitored person monitoring support device according to any one of claims 1 to 5, further comprising a third notification transmitting unit that transmits to the terminal device of the person. In a state where the second notification receiving unit has not received the second notification, the end determination unit determines whether or not the first observer has completed the response to another monitored person.
When the end determination unit determines that the end has been determined, the terminal device of the first observer is further provided with a fourth notification transmission unit that transmits a fourth notification indicating that the predetermined event has occurred. The monitored person monitoring support device according to claim 6. For each of the plurality of monitored persons, a storage unit that stores the history of the monitored person corresponding to the occurrence of the predetermined event, and a storage unit.
Based on the history, for each of the plurality of monitored persons, the person in charge of determining the observer who has the highest number of responses and generating the person in charge information with the determined observer as the person in charge. The monitored person monitoring support device according to any one of claims 1 to 7, further comprising a person information generation unit. A monitored person monitoring support device that can communicate with multiple terminal devices carried by multiple observers and monitors whether or not a predetermined event has occurred for multiple monitored persons living in multiple rooms. It is a monitored person monitoring support method using
When the monitored person monitoring support device determines that the predetermined event has occurred in any of the plurality of monitored persons, each of the plurality of monitored persons is assigned from among the plurality of the monitored persons. Using the person-in-charge information indicating the person-in-charge observer, the person-in-charge observer identification step for identifying the first observer who is the person-in-charge observer of the person being monitored, and
A response determination step in which the monitored person monitoring support device determines whether or not the first observer is responding to another monitored person.
When the monitored person monitoring support device determines that the first monitor is responding to another monitored person, the predetermined event is sent to the terminal device of the monitor other than the first monitor. A monitored person monitoring support method comprising a first notification transmission step of transmitting a first notification that has occurred and indicates that the first observer is responding to another monitored person. It is possible to communicate with a plurality of terminal devices carried by a plurality of observers and the plurality of the terminal devices, and it is possible to monitor whether or not a predetermined event has occurred for a plurality of monitored persons who live in a plurality of living rooms. A monitored person monitoring support system comprising the monitored person monitoring support device according to any one of claims 1 to 8.
The monitored person monitoring support device includes a server device and a plurality of acquisition devices that are arranged in each of the plurality of living rooms and acquire predetermined information used for determining whether or not the predetermined event has occurred. Prepare,
The server device determines whether or not the predetermined event has occurred based on the predetermined information, or each of the plurality of acquisition devices has the predetermined event based on the predetermined information. A monitored person monitoring support system that determines whether or not an event has occurred. Whether or not a predetermined event has occurred for each of the plurality of monitored persons, which are arranged in a plurality of terminal devices carried by a plurality of observers and in a plurality of living rooms in which the plurality of monitored persons live respectively. A monitored person monitoring support server device used in a monitored person monitoring support system including a plurality of sensor devices for monitoring and transmitting an event occurrence notification indicating the occurrence of the predetermined event when the predetermined event occurs. And
For each of the plurality of monitored persons, a person-in-charge information storage unit that stores person-in-charge information indicating a person-in-charge observer assigned from the plurality of the observers, and a person-in-charge information storage unit.
An event occurrence notification receiving unit that receives the event occurrence notification, and
When the event occurrence notification receiving unit receives the event occurrence notification, the person in charge monitoring that identifies the first observer who is the person in charge of the monitored person in which the predetermined event has occurred by using the person in charge information. Person identification department and
A response determination unit that determines whether or not the first observer is responding to another monitored person,
When the response determination unit determines that the first observer is responding to another monitored person, the predetermined event occurs in the terminal device of the observer other than the first observer. A monitored person monitoring support server device including a first notification transmitting unit for transmitting a first notification indicating that the first monitor is responding to another monitored person. For each of the plurality of living rooms, an entry recording unit that records the observer who entered the room, and an entry recording unit.
When the event occurrence notification receiving unit receives the event occurrence notification, it is determined based on the record of the entry / exit recording unit whether or not the first observer is in any of the plurality of living rooms. Further equipped with an entry judgment department
When the response determination unit determines that the first observer is in the living room, the response determination unit determines that the first observer is responding to another monitored person. Item 2. The monitored person monitoring support server device according to item 11. For each of the plurality of living rooms, an entry recording unit that records the observer who entered the room, and an entry recording unit.
When the event occurrence notification receiving unit receives the event occurrence notification, it is determined based on the record of the entry / exit recording unit whether or not the first observer is in any of the plurality of living rooms. Admission judgment department and
An image receiving unit for receiving an image of the living room in which the first observer is entered is further provided.
When the entry determination unit determines that the first observer is in the living room, the response determination unit determines that the first observer is in the room, and based on the image taken after the transmission of the event occurrence notification, the first The monitored person monitoring support server device according to claim 11, wherein the monitor determines whether or not the monitored person is responding to another monitored person. When the correspondence determination unit executes image recognition on the image and recognizes that the distance between the two people in the image is equal to or less than a predetermined value, the first observer performs another monitoring. The monitored person monitoring support server device according to claim 13, which is determined to be responding to a person. When the correspondence determination unit executes image recognition on the image and recognizes that the person in the image is one person and is walking, the first observer is another monitored person. The monitored person monitoring support server device according to claim 13 or 14, which is determined to be responding to a person. A second notification receiving unit that receives a second notification indicating an intention corresponding to the monitored person in which the predetermined event has occurred from the terminal device of the observer other than the first observer.
When the second notification receiving unit receives the second notification, the first monitoring notifies the third notification indicating that there is the observer indicating the intention corresponding to the monitored person in which the predetermined event has occurred. The monitored person monitoring support server device according to any one of claims 11 to 15, further comprising a third notification transmitting unit that transmits to the terminal device of the person. In a state where the second notification receiving unit has not received the second notification, the end determination unit determines whether or not the first observer has completed the response to another monitored person.
When the end determination unit determines that the end has been determined, the terminal device of the first observer is further provided with a fourth notification transmission unit that transmits a fourth notification indicating that the predetermined event has occurred. The monitored person monitoring support server device according to claim 16. For each of the plurality of monitored persons, a storage unit that stores the history of the monitored person corresponding to the occurrence of the predetermined event, and a storage unit.
Based on the history, for each of the plurality of monitored persons, the person in charge of determining the observer who has the highest number of responses and generating the person in charge information with the determined observer as the person in charge. The monitored person monitoring support server device according to any one of claims 11 to 17, further comprising a person information generation unit.

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