JPS6330965A - Transaction system - Google Patents

Abstract

PURPOSE:To effectively use a transaction device, by storing an identification code by which the degree of familiarity of a user for the transaction device is classified in several steps, and selecting and displaying a guide picture plane by the user at the time of performing transaction. CONSTITUTION:The analysis of an identified data to judge whether the user is familiar with the operation of the said transaction device, is performed by data read from a transaction card. When the identified data is the data made by an unfamiliar operation, for example, a 'name of line' selecting and inputting picture plane is displayed on a display means 11. By inputting the name of a line from a keyboard 10 by the user, a confirmation picture plane is displayed, and by depressing a confirmation button, the picture planes of the name of the next train, and the number of the train, etc., are displayed. Meanwhile, when it is decided that the data is the one made by a familiar operation as the result of the analysis of the identified data, a picture plane in which the input of the name of the line, the inputs of the name of the train, and the number of the train, the inputs of the names of stations to entrain and alight, and the input of the date of entraining, etc., are consolidated comprehensively, is displayed on the display means 11.

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Application Field] The present invention relates to a transaction system in which a transaction is performed using a guidance screen for operation guidance, such as automatic sales of reserved seat tickets, for example.

[Conventional technology]

Conventional devices of this type include 1, for example, Japanese Patent Application Laid-Open No. 58-2
As described in Publication No. 08871, the system uses a system in which guidance screens are displayed in a fixed order in advance, and no consideration was given to whether the user was an experienced user or an inexperienced user. .

[Problem that the invention seeks to solve]

In the above-mentioned conventional technology, if the customer is accustomed to operating the transaction device, the processing time for updating the display from the time the customer completes the operation input until the transaction device displays the next guidance screen, The customer is forced to wait, but if the transaction device is operated by someone unfamiliar with the operation, the transaction device will be forced to wait for the input monitoring period from when the transaction device displays the guidance screen until the customer completes the operation input. There was a problem.

The present invention has been made in view of the above circumstances, and its purpose is to solve the above-mentioned problems in conventional transaction methods, and to solve the waiting time of customers or transaction devices caused by operator's familiarity or inexperience. The purpose of the present invention is to provide a transaction method that eliminates as much as possible and makes effective use of transaction equipment.

[Means for solving problems]

The above-mentioned objects of the present invention include at least a guide screen display means for guiding a customer's operations using a transaction card that stores data that can confirm the identity of the customer; and a guide screen on the display means for selecting and inputting transactions. In a transaction device having a means for This is achieved by a transaction method characterized in that a guidance screen to be displayed on the guidance screen display means is selectively displayed according to the identification code.

[Effect]

In the present invention, a transaction card is provided. At the time of issuance, identification data indicating inexperience is written in the identification code used to distinguish whether the customer is used or not. The transaction time is monitored, the identification code is read out by the transaction device, and a guidance screen according to the identification code is selected and displayed, and the identification code of the transaction card is the latest code updated at the time of the previous transaction. It will be written.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 2 shows an example of the structure of the transaction card, and in the figure, 1 is the transaction card, 2 is a magnetic stripe, and 3 is an IC chip.

As shown in FIG. 3, the IC chip 3 has a read-only memory (ROM) 4. Random Access Memory (RAM)5. External connection section 7 and C that controls these
It is composed of PU6.

Moreover, FIG. 4 shows an example of the configuration of the transaction device,
As shown in the figure, the transaction device 14 is connected to a host (not shown) through a line, and is a terminal device that automatically issues coupons for designated tickets.

In FIG. 4, 8 is the ROM of the inserted transaction card 1.
4 is a card reader/writer for reading or writing the data written in the transaction card 1; 9 is a storage means for storing the data read from the transaction card 1; 10 is a storage means for storing the data read from the transaction card 1; A keyboard 11 is an input means for the customer to input information, and 11 is a screen display means such as a CRT display or a liquid crystal display for guiding the customer's operations. Further, 12 indicates a ticket printing unit that prints out a reserved seat ticket, etc. in accordance with the response message received from the host via the line, and 13 indicates a main control unit that controls each of the above-mentioned means.

Taking as an example the operation of the transaction device 14 of the present embodiment configured as described above, the identification code is divided into two stages, ie, accustomed and unaccustomed to the operation. This will be explained according to the flowcharts shown in FIGS. 1(A) and 1(B).

When the transaction card 1 is inserted into the transaction device 14, the card reader/writer 8 reads card data from the magnetic stripe 2 or the IC chip 3, which is the storage section of the transaction card 1 (step 21). ), a password input screen prompting the user to input the card password is displayed on the display means 11 (step 22).

When the user enters the PIN number according to the display, identification data is analyzed from the data read from the transaction card to determine whether the user is familiar with operating the transaction device (step 23). .

This identification data analysis is performed, for example, by recording the number of times the transaction device has been operated as the above-mentioned identification data, and when this reaches a predetermined number of times, it is determined that the user has become accustomed to the operation.

If the identification data is data for which the operator is inexperienced, the display means 11 displays, for example, a "route name" selection input screen (step 26). When the user selects and inputs the route name using the keyboard 10, a confirmation screen is displayed (step 27), and when the confirmation button is pressed, the next train name 9 train number input screen is displayed (step 28).

When the user selects and inputs the train name and train number from the keyboard 10, a confirmation screen is displayed (step z9), and when the confirmation button is pressed, the next boarding station, VLH train station input screen is displayed ( Step 30).

When the user selects and inputs the boarding station and alighting station from the keyboard 10, a confirmation screen is displayed (step 31), and when the confirmation button is pressed, the next boarding date input screen is displayed (step 32). ).

Similarly, when the user selects and inputs the boarding date from the keyboard 10, a confirmation screen is displayed (step 33).
When the confirmation button is pressed, the process moves to communication with the host (step 34).

If the reserved seat specified in each step above is obtained, the transaction device 14 updates the identification code of the transaction card 1 (
After adding 1 to the number of operations (step 35), the transaction card 1 is released (step 36).

Next, the ticket printing unit 12 prints a reserved seat ticket and releases it (
Step 37).

On the other hand, as a result of the identification data analysis in step 23, if the identification data indicates that the user is accustomed to the operation, the display means 11 displays the line name selection input 2 train name and train number input 2 boarding station and Display a screen that summarizes the input of the exit station input 1 boarding date, etc. (Step 24), and when the six steps are completed, the next confirmation screen will be displayed (Step 25).
, When the confirmation button is pressed, the process moves to communication with the host (step 34), and if the specified reserved seat is obtained, the identification code of transaction card 1 is updated by the same procedure as before, and the reserved seat is returned. It is released together with the ticket (steps 35-37).

In the above embodiment, an example was shown in which the present invention was applied to a designated ticket automatic issuing machine, but the present invention should not be limited to this, and can be applied to various other automatic transaction devices. .

In addition, in the above embodiment, an example was shown in which the classification of whether or not the user is accustomed to operating the transaction device was classified into only two levels, but this can also be selected freely. Needless to say.

〔Effect of the invention〕

As described above, according to the present invention, transactions are made using a transaction card that stores data that can at least confirm the customer's identity, a guide screen display means for guiding the customer's operations, and a guide screen on the display means. In a transaction device having a means for selecting and inputting information, this is stored in the transaction card as an identification code classified in stages to determine whether or not the customer is familiar with the transaction device. Since the guidance screen to be displayed on the guidance screen display means is selectively displayed according to the stored identification code, waiting time for customers or the transaction device that occurs due to the operator's familiarity or inexperience is minimized, and the transaction device This has the remarkable effect of realizing a transaction system that allows for effective use of resources.

[Brief explanation of drawings]

FIG. 1 is a processing flowchart of a designated ticket automatic issuing device showing an embodiment of the present invention, FIG. 2 is a diagram showing an example of the configuration of a transaction card, FIG. 3 is a diagram showing the configuration of an IC chip, and FIG. 4 is a diagram showing an example of the configuration of a transaction card. It is a figure showing an example of composition of a transaction device. 1: transaction card, 2: magnetic stripe, 3: IC chip, 4: ROM, 52 RAM, 6: CPU, 8: card reader/writer, 9: storage means, 10: keyboard, 11: screen display means, 12: Ticket printing section, 13: Main control section.

Claims (1)

[Claims] 1. At least a transaction card that stores data that can be used to confirm the customer's identity is used, and it has a guidance screen display means for guiding the customer's operations, and a means for selecting and inputting transactions using the guidance screen on the display means. In the transaction device, this is stored in the transaction card as an identification code that classifies whether the customer is familiar with the transaction device or not, and when making a transaction, according to the identification code stored in the transaction card, A transaction method characterized in that a guidance screen to be displayed on the guidance screen display means is selectively displayed.