JPS63298593A - Automatic transactor - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention (Field of Industrial Application)] The present invention relates to an automatic transaction device that automatically performs transactions related to money deposit and withdrawal processing.

(Prior Art) This type of automatic transaction device is installed in, for example, a financial institution such as a bank or a post office, and automatically performs deposits and withdrawals of money, particularly banknotes, to customers. Specifically, this automatic transaction device allows customers to use financial services 1! If you wish to withdraw a desired amount from your JI'31 account, enter the desired amount by keystroke, and this amount of banknotes will be ejected from the deposit/withdrawal slot via the bill storage chamber of the device. When processing money or when a customer wants to deposit money at a financial institution, insert the banknotes of the desired amount into the banknote storage chamber through the deposit/withdrawal slot.
This is to perform a deposit/withdrawal process such as a deposit process in which this amount is deposited into one's own account.

Conventionally, in such deposit/withdrawal processing, banknotes are often left behind in the banknote storage chamber. In other words, in the withdrawal process, a desired amount of banknotes is withdrawn, and even though the banknotes are ejected to the banknote storage chamber, the user forgets to take out the banknotes from the banknote storage chamber, or the banknotes are not deposited in the deposit process. If you insert a desired amount of banknotes into the banknote storage chamber and then perform a deposit cancellation operation, you may forget to take out the canceled banknotes from the banknote storage chamber.

In response to such forgetting to take out banknotes, automatic transaction devices conventionally remove banknotes if the banknotes are still in the banknote storage chamber after a predetermined period of time, for example, 60 seconds, after the above-mentioned ejection process and cancellation process. The system determines that the banknotes have been left behind in the banknote storage room, collects and stores the banknotes that have been left behind in the banknote storage room, and simply displays a light to the staff to inform the staff that the remaining J-style banknotes have been collected in the collection storage. In this state, the automated teller machine continued to display the message "Currently in use" and could continue to be used.

(Problems to be Solved by the Invention) In conventional automatic transaction devices, when a banknote is inevitably forgotten, it is collected and stored in a collection warehouse and can be used continuously by simply displaying a lamp. Although the staff tries to take out the banknotes collected and stored in the 11!2 warehouse, there is a problem that in some cases, the staff forgets to take out the banknotes because they do not check the banknote removal process by the staff. Further, even in such a case, since the device can be used continuously, if a connecting customer forgets to take the same, there is a problem that the forgotten banknotes of different customers will be mixed together. In this case, even if multiple forgotten banknotes are collected and stored in separate collection warehouses, it may not be possible to identify which collection warehouse belongs to which customer, and it may not be possible to identify which banknote belongs to which customer. However, since there are limits to this, the device itself may stop working. Furthermore, the items collected in the collection warehouse are not limited to banknotes, but cards and other various items may also fall into the collection due to operational errors or mischief on the part of customers. There was no confirmation that it could be taken out.

The present invention has been made in view of the above, and its purpose is to provide an automatic transaction device that can reliably take out items that have been forgotten and collected in a collection warehouse without being mixed up. be.

[Structure of the invention] (Means for solving the problems) In order to solve the above problems, the automatic transaction device of the present invention has the following features:
An automated transaction system that automatically performs transactions related to deposits and withdrawals of money through a deposit/withdrawal port, as shown in FIG. When the residue detecting means detects a residue, the residue is stored in a collection storage, and the residue is stored in a collection warehouse. Notifying means 93 for notifying the existence of I3
and a removal confirmation means 95 for confirming that the residue has been removed from the collection warehouse based on the notification result by the notification means.

(Function) In the automatic transaction vt device of the present invention, when there is an item remaining, the presence of the residue is notified, and as a result of this notification,
Ensures that residue is removed from the collection warehouse.

(Example) Hereinafter, the present invention will be explained in detail using the drawings.

FIG. 2 is a perspective view showing the overall appearance of an automatic transaction device according to an embodiment of the present invention. The automatic transaction device shown in the figure is installed in a financial institution such as a bank, and processes banknotes for deposits and withdrawals.
In other words, customers of financial institutions use this device to perform withdrawal processing such as withdrawing a desired amount from their own account, and depositing and withdrawing processing such as inserting banknotes of the desired amount and depositing into their own account. The purpose is to implement the following. In this device, the front surface of the main body 2 is formed into an L-shaped stepped portion, and an operation panel portion 3 is formed here. Vertical panel section 3a of this operation panel section 3
There is a passbook insertion slot 4, a card insertion slot 5, and a slip issuing slot 6.
In addition, a horizontal operation meter section 3b of the operation panel section 3 is provided with a deposit/withdrawal lower for depositing banknotes and discharging banknotes to be withdrawn, and a key manual operation section 9 having a plurality of buttons 8. , C that displays operational guidance to customers
An R7 display section 10 is provided.

The automatic transaction device also includes a passbook reader (not shown) that accepts a passbook inserted through the passbook insertion slot 4, reads its magnetic information, and prints transaction details to record deposits and withdrawals. A printing device, a card slip processing device 11 that performs a reading operation for a magnetic card inserted from the card insertion slot 5, issues a slip to the slip issuing port 6, creates a copy journal, etc., collects and returns forgotten banknotes, etc. The main body 2 includes a deposit/withdrawal mechanism 12 and an internal monitor device 13 for processing the transaction.

FIG. 3 is a diagram showing the main parts of the automatic transaction device shown in FIG. 2, particularly the internal structure related to the deposit/withdrawal lower. A simple M7a is provided in the deposit/withdrawal lower, and a banknote storage chamber 14 is provided inside this H7a. Banknotes inserted by the customer from the deposit/withdrawal lower for deposits etc. are stored in this banknote storage ff14, and then routed along the route shown by the arrow to the inspection section 31, temporary storage section 33, 35, 37, etc. 39, a front-back reversing section 41, a collection warehouse 43, a reject warehouse 45, etc. Further, as shown in the same figure, this automatic transaction device has a loading compartment *47 and a storage box 49, 51, and 53 corresponding to the temporary storage section 33, 35, 37, and 39, respectively.

The banknote storage chamber 14 is provided with two sets of banknote presence/absence detectors 15 and 16, each comprised of, for example, a photoelectric sensor, in order to detect banknotes and the like present in the banknote storage chamber 14. Also,
The collection cabinet 43 provided below the banknote storage chamber 14 is used to collect and store banknotes left behind in the banknote storage chamber 14, for example. Detect banknotes, etc. that exist in ! A banknote presence/absence detector 18 consisting of a ζ-th photoelectric sensor or the like is provided.

The route of banknotes in the deposit/withdrawal process of the automatic transaction device configured as described above will be explained with reference to FIGS. 4 and 5.

In the deposit process, the route is indicated by the thick arrow 6 in Figure 4.
As shown in 1, the banknotes inserted from the deposit/withdrawal lower and temporarily stored in the banknote storage chamber 14 are first returned WI to the inspection section 31, where the banknotes are inspected. In addition, in this inspection, if necessary, the banknote may be once conveyed to the front/back reversing unit 41 and the front and center of the banknote is reversed, and then the banknote is further inspected. As a result of this inspection, normal banknotes are classified according to their respective amounts, transported to temporary storage units 35, 37, 39 according to the amount, and temporarily stored there, and inserted through the passbook insertion slot 4, for example. The deposit process is performed by recording the deposit process in the bankbook issued by the bank account, issuing a voucher from the voucher issuing port 6, etc. In addition, although the banknotes were put into the banknote storage chamber 14 from the deposit/withdrawal lower during this deposit process, if the customer cancels the deposit process for some reason, the banknote storage chamber 14
The banknotes placed in the banknotes are left in the banknote storage chamber 14 without being conveyed along the path indicated by the thick line 61. However, if the customer forgets to take back the banknotes that have been left behind, the banknotes that have been placed in is detected by the banknote presence/absence detector 1516, and after a predetermined time, as shown by the thick arrow 63, the collection 1i
It is scheduled to be collected in 343 days.

In addition, in the withdrawal process, as shown by the thick line arrow 65 in FIG.
The banknotes are taken out from the banknotes and conveyed into the banknote storage chamber 14 via the inspection section 31 along the path indicated by the thick line. The customer can take out the banknotes transported and stored in the banknote storage chamber 14 from the deposit/withdrawal lower by opening 178, and also withdraw money into the bankbook inserted through the bankbook insertion slot 4 in the same way as in the case of deposit processing. Withdrawal processing is performed, such as recording the processing and issuing a slip related to the withdrawal processing from the slip issuing port 6. Note that the banknotes of the amount specified for this withdrawal process are stored in the banknote storage chamber 1.
4, but if the customer forgets to take out the banknote, this forgetting will be detected by the banknote presence/absence detector 15 and 16, and the banknote will be transferred from the banknote storage chamber 14 to the collection warehouse 43 after a predetermined period of time. It is designed to be collected as shown by a thick arrow 67.

In addition, in the deposit/withdrawal process, the collection warehouse 43
As will be described later, all collected banknotes are removed by the staff each time and returned to the customer.

Next, the operation will be explained with reference to FIG.

First, as described above, when the customer forgets to take out the banknotes stored in the banknote storage chamber 14, this forgotten state is detected by the banknote presence/absence detector 15.16,
This detection signal is supplied to the control device, and this state of being left behind is checked (step 110). Then, when this state continues for a predetermined period of time, for example, 60 seconds (step 120)
, the medium, which is the banknote, is transferred from the banknote storage chamber 14 to the collection warehouse 43
is transported to and collected (step 130).

When the medium is collected in the collection warehouse 43, the banknote presence/absence detector 18 of the collection [43] detects this, recognizes the abnormality, and transmits a notification signal to the system constituting the apparatus (step 140).
). As a result, the lamp on each monitor lights up, and
A notification signal such as a buzzing sound or voice guidance is emitted, calls the staff, and records the abnormal condition in the transaction statement (step 1).
50).

The clerk operates the internal monitor device 13 to set the device to a state where the clerk can operate it (step 160), and the deposit/withdrawal side 1
Take out a medium such as a banknote from the collection warehouse 43 in Step 2 and return it to the customer (step 170). At the same time, a message indicating the completion of the medium removal operation is performed, and a print record of "QUICK COUNT CLEAR" is printed on the receipt as a result of the article return operation (step 180). Here, the banknote presence/absence detector 18 for the collection warehouse 43
It is checked whether or not the medium still exists in the collection 1ia 43 (step 190), and if the medium still remains in the collection warehouse 43 and the bill presence/absence detector 18 is "bright", step 140 The same operation is repeated. If there are no media remaining in the collection warehouse 43, the clerk restarts the automatic transaction device and sets it to a "handling" customer waiting state (step 200).

In the explanation of the above embodiment, banknotes were explained as an example of items that can be left in and left in the banknote storage chamber 14, but items that are left behind or left in the banknote storage chamber 14 are limited to banknotes. There are various items such as cards, cards, and other items, all of which are collected from the banknote storage chamber 14.
3, and the above-mentioned treatment is taken.

[Effects of the Invention] As explained above, according to the present invention, when an article remains, the presence of the residue is notified, and as a result of this notification, the residue is reliably removed from the collection warehouse. That's W
Even if you forget to take out an item, it will be reliably taken out, items from different customers, especially banknotes, will not be mixed up, and the removed items will be returned to the customer appropriately and quickly. can be written.

[Brief explanation of the drawing]

Fig. 1 is a diagram corresponding to claims of the present invention, Fig. 2 is a perspective view showing the external appearance of an automatic transaction device according to an embodiment of the present invention, and Fig. 3 is a main part of the internal structure of the automatic transaction device shown in Fig. 2. Figures 4 and 5 are diagrams showing the path of banknotes during the deposit and withdrawal processing of the automatic transaction device in Figure 2, respectively, and Figure 6 is a diagram showing the operation of the automatic transaction device in Figure 2. It is a flowchart. 7...Deposit/withdrawal 0 14...Banknote storage room 15.16
...Banknote presence/absence detector 18...Banknote presence/absence detector

Claims (1)

[Claims] An automatic transaction device that automatically performs transactions related to money deposit/withdrawal processing through a deposit/withdrawal port, and a residue detection means for detecting that an article including money remains in the deposit/withdrawal port. and when the residue detection means detects a residue,
The residual material is stored in a collection warehouse, and includes a notification means for notifying the presence of the residue, and a removal confirmation means for confirming that the residue has been removed from the collection storage based on the notification result of the notification means. Automatic trading device with special features.