JPS63215147A - Receiver calling system - Google Patents

Abstract

PURPOSE:To directly communicate with an originating person, by responding from a terminal at hand based on the listening of a voice output, when a receiver is placed under a state impossible to confirm the incoming call to a receiver terminal. CONSTITUTION:When no response from the receiver exists and a voice mail device 3 accepts a receiver call command regulated in advance based on the combination of PB signals from the terminal of the originating person, the name of the receiver and required voice guidance are outputted in voice by a voice output means 10. By listening to the voice output, calling the voice mail device 3 from the terminals 1a-1c at hand, and inputting a receiver response command and a user number with the PB signal by the receiver, the voice mail device 3, after confirming the fact that it is the response from the receiver to whom connection is requested by the originating person, connects the lines of the originating person and the receiver via a line connecting means 9, then, communication between them can be realized.

Description

[Detailed Description of the Invention] [Field of Application] The present invention relates to a method for calling a recipient in a voice mail system, and particularly when there is an urgent need to have a close conversation with the recipient, the present invention relates to a method for calling a recipient in a voice mail system. The present invention relates to a method for calling a recipient in a voice mail system suitable for calling a recipient.

[Conventional technology]

In the conventional voice mail system,
As described in Publication No. 4257, when a message is stored in a recipient's mailbox, a message is displayed on the recipient's terminal. [Problem] However, in the conventional technology, no consideration is given to actively calling the recipient, and even in the case of an emergency, the recipient is forced to leave a message in the recipient's mailbox.
Receiver 1g8 is displaying Y61 on the receiver terminal! There is a problem that the message is not delivered until the mailbox is called by pressing +m.The purpose of the present invention is to
rrjl: Even if it is not possible to confirm that the message is sent to the terminal, a direct conversation can be held with the caller via the voice mail device f.Tx
5. To provide a recipient paging method that allows

[Failure to solve the problem]

The above object is achieved by transferring the call from the caller to the voice mail device if there is no response from the receiver fr8, and calling the receiver by voice (for example, a public address system) from the voice mail device. *If Ministry i listens to the voice and responds to the voice mail device from a nearby terminal, it will be possible to have a direct conversation by connecting to the caller's terminal via the voice mail device.

[Effect]

If there is no response from the recipient, if the caller's terminal or FB multiplier signal combination receives a predefined recipient calling command, the recipient's name and FJr required voice kaidance Z voice output means For example, audio is output via a public address system. If you take @ this voice output, call the voice mail device from a nearby terminal, and input the receiver response command and the user's previous issue as a PR signal, the voice mail device will receive the receiver response command. The caller confirms from the user code that the response is from the receiver who is currently connected, and then connects the line between the caller and the receiver via the line connection means, thereby starting a conversation between the two. is possible.

If it is not possible to have a direct conversation with the recipient while sending the message, the sender may leave a message in the recipient's mailbox. .

〔Example〕

The present invention will be explained below with reference to FIGS. 1 and 2.

First, the voice mail system according to the present invention will be explained. FIG. 1 shows an example of the system configuration. As shown in the diagram, push-button dial telephone terminal (
Hereinafter referred to as terminal) 1α, 1b.

A plurality of terminals including 1C are accommodated in the voice mail device 3 via a line exchange 2 over two or more lines. In this case, the user who is assigned a mailbox to the voice mail device S has the user number, user terminal phone number, and own name registered in advance in the voice mail device 5, and can also access the telephone exchange from any terminal. 2, if the user terminal does not respond for a predetermined period of time in the system or is visiting China, the call will be forwarded to the voice mail FE direct 3. Be(
This fact has been registered in the circuit exchange 2 in advance.

Now, in Figure 5g2, (αl, (bl, (C1) are the audio storage unit 5 and the user control table s shown in Figure 1, respectively.
6 shows the data structure of an example of the line control table s7. In this case, the voice storage section 5 consists of a message box area, a voice guidance area, and a user name area, in which multiple user messages are stored in a predetermined order in the middle area of the message box, and in the voice guidance area. There are also multiple voice guidances for operations on the terminal side and for calling recipients, and the user name/area also includes voice mail! [5] The names of users registered in 5 are stored as voice signals. In addition, the user control table section 6 stores mtfl user control data 6 in units of user blue number corresponding to the user, user layer end phone number, user name information S regarding the user name/area, and other user management information.
1~677! is now stored. Furthermore, the line control table section 7 contains the calling telephone code, receiving telephone number fIi, command information, and user code (receiving telephone old number) for each call connected to 1g. correspondence), and other line control data 71 to 73 are stored in units of rotation management information.

Here, the receiver calling method in this example will be explained with reference to FIG. 1 and FIG. 2 (α) to tc+ as follows.

That is, the caller, for example, connects line 1! from terminal 1α! g! Shin 2
If a terminal of the receiving facility, for example, terminal 1b, is called via the terminal 1b, and there is no response from the terminal 1b, the circuit exchange 2
automatically forwards the call to voice mail device t3. 7 of the forwarded call in the voice mail device 11C5.
#For example, times +) ijNtlJ Gobe 8α and horizontal part 8α
The Taue Monarchy Legislature 4 will be notified.

As a result, the monarch leg 4 controls the line connection s8α.
The arrangement control section 8α is used to connect the line. The exchange 2 sends a pH signal indicating that the call is a transfer due to the no-answer trap of the terminal 1b, according to a format agreed upon in advance with the voice mail device 3. The voice mail device is notified by
This PB polarized signal is analyzed by the low control s8α, converted into a digital signal, and then notified to the main control s4.

The main control unit 4 reads the contents of this PBM number and stores necessary information in the corresponding table area of the line control table unit 7, and then outputs voice guidance one after another from the voice guidance area of the voice storage unit 5 and circulates it. , 118! The data is transferred to the control unit 8α. The line control unit 8α converts the fP cadence from a digital signal to an analog signal and sends it to the terminal 1α.

Now, let's go! When the person urgently needs to have a conversation with the recipient, the caller is prompted by the voice guidance and sends a command to call the recipient from the terminal 1α using a combination of pH signals, but the voice mail system [In 3, the command is received by the line control unit 8α and then notified to the main control unit 4. When the main control unit 4 receives the command, it is sent to the corresponding table in the line control table unit 7. At the same time, the user control table section 6 is searched for the user control table in which the user telephone code that matches the received@telephone number is stored in the command information area of , and the recipient telephone code is successively stored in the table. Then, the previous user number in the user control table is stored in the user previous number area of the corresponding table of the time control table section 7. Also, the main control section 4 stores the user previous number in the user control table. Voice storage flfis based on name information
The audio output section (for example, in-channel broadcasting means) 10 sequentially reads out the name of the corresponding user from the user name/area in the area, and the required audio cadence from the kaidance φ area.
The user's name, vocalization, and dance are converted into analog old numbers and output as audio. This causes the recipient to be called. In response to this call, the receiving station or a nearby terminal, for example, terminal 1C or voice mail device 3? :The voice mail device 5 accepts the incoming call at the line connection s8b, for example, and the main control unit 4 that receives the incoming call performs the same operation as the incoming call from the terminal 1α, and outputs the required voice. Guidance on terminal 1
It is to be sent to C. When prompted by this voice guidance, the receiver inputs a receiver response command and receiver user number using the PR signal, the main controller 4 uses the receiver response command and user number to input the receiver response command and user number to the line control table section 7. After determining the line that is calling the receiving station by searching K, the system instructs the line connection section 9 to connect the line control section 8a and the line control section 8b. Both lines are connected from K, and after the connection, the system unit 4 sends the required voice guidance from the voice guidance area to the terminals 1α and 1C via the output line control unit 8α. The caller and receiver are prompted by this voice guidance! This makes it possible to have a close conversation. Note that the sender can also store messages in the recipient's mailbox while calling the recipient.

〔Effect of the invention〕

As explained above, according to the present invention, even if the receiver is unable to confirm that the call has arrived at the receiver's terminal, if the receiver responds from a nearby terminal based on listening to the audio output, the receiver can directly contact the caller. It has the effect of allowing you to have a conversation, make an urgent contact, and confirm the other party's response reliably and quickly.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing the system configuration of an example of a voice mail system according to the present invention, and FIG. 2 (α) and (bl) are shown in FIG. It is a figure showing the data structure in an example of a control table part.1α, 1b, 1c...Push-button type dial'1 Talk machine terminal 2...Automatic line exchange 3...Voice mail device 4... Main control section 5...Audio storage section 6.
...User control table section 7...Line control table section 8α, Bb...Line control section 9...Line connection section 1
0...Audio output unit 1 time Tsuta 2 times

Claims (1)

[Claims] 1. A receiver calling method in a voice mail system in which a plurality of terminals are accommodated in a voice mail device via an automatic line switch. If the terminal does not answer, the call from the caller's terminal is automatically transferred to the voice mail device via an automatic circuit switch, and the voice mail device calls the recipient by voice while answering the call. A receiver calling method is characterized in that when a receiver responds to a voice mail device from a nearby terminal, the caller's terminal and a terminal near the receiver are connected via the voice mail device.