JPS63198255U

JPS63198255U -

Info

Publication number: JPS63198255U
Application number: JP8821987U
Authority: JP
Priority date: 1987-06-08
Filing date: 1987-06-08
Publication date: 1988-12-20

Description

[Brief explanation of the drawing]

第１図は本考案による電話自動応答認識装置の
一実施例を示すブロツク構成図、第２図は従来の
電話自動応答認識装置のブロツク構成図、第３図
ａは従来の音声認識部の概念図、第３図ｂは多周
波信号認識部の概念図、第４図は従来の回線切換
部を有する電話自動応答認識装置のブロツク構成
図、第５図は本考案に係る音声認識部の概念図で
ある。図中、１……回転ダイヤル電話機、２……押釦
ダイヤル電話機、３……交換機、４……回線制御
部、７……多周波信号認識部、８……音声応答部
、３０……電話自動応答認識装置、３１……回線
切換部、３２……音声認識部、３３……制御部。 FIG. 1 is a block diagram showing an embodiment of the automatic telephone response recognition device according to the present invention, FIG. 2 is a block diagram of a conventional automatic telephone response recognition device, and FIG. 3a is the concept of a conventional speech recognition unit. 3b is a conceptual diagram of a multi-frequency signal recognition section, FIG. 4 is a block diagram of a conventional automatic telephone response recognition device having a line switching section, and FIG. 5 is a conceptual diagram of a voice recognition section according to the present invention. It is a diagram. In the figure, 1...Rotary dial telephone, 2...Push button dial telephone, 3...Switchboard, 4...Line control section, 7...Multi-frequency signal recognition section, 8...Voice response section, 30...Telephone automatic Response recognition device, 31... Line switching unit, 32... Voice recognition unit, 33... Control unit.

Claims

[Scope of Claim for Utility Model Registration] An automatic telephone response recognition device that has the function of determining whether it is a rotary dial telephone or a push-button dial telephone based on the signal from the telephone and switching the line, which receives a voice signal or a multifrequency signal from the telephone. a line control unit; a voice recognition unit capable of recognizing voice signals or multifrequency signals from the line control unit; a multifrequency signal recognition unit capable of recognizing only multifrequency signals from the line control unit; and the line control unit. A line switching unit that switches the connection with the voice recognition unit or the multifrequency signal recognition unit, and the line control unit and the voice recognition unit are connected, and only when the recognition result by the voice recognition unit is a multifrequency signal. a control unit that controls a switching operation of the line switching unit to connect the line control unit and the multi-frequency signal recognition unit; and a voice response unit that sends a response audio signal to the line control unit according to instructions from the control unit. An automatic telephone response recognition device characterized by having the following features: