JPS63187929A - Automatic transfer system for extension telephone - Google Patents

Abstract

PURPOSE:To quickly and exactly transfer a telephone by providing a terminal equipment for transmitting a signal containing a code number, etc., to each place of duty or each slave telephone set, and also, receiving a signal for confirming a reception, from a radio equipment, and always monitoring it by a master telephone set. CONSTITUTION:In case a person belonging to some section goes to other place of duty, he carriers a radio equipment 1 which has been adjusted so as to transmit a signal containing a code number of its person. When a telephone call is executed to this person, a telephone operator inputs a signal containing its code number by a master telephone set 7. The master telephone set 7 executes polling to each terminal equipment 5, 5' in a prescribed sequence. As a result, the signal containing the code number from the terminal equipments 5, 5' is transmitted to the radio equipment 1, and the in case its code number corresponds, the radio equipment 1 generates a confirming signal. In such a way, the master telephone set 7 decides the present position of a person to be called, calls an extension telephone set 2 placed in its decided place, and informs to its person that he has a telephone call.

Description

[Detailed Description of the Invention] [Field of Industrial Application] This invention relates to an automatic extension call forwarding system in companies and public offices. This invention relates to an automatic extension call transfer method that accurately searches for and automatically transfers calls to the extension phone of that department.

[Technical background of the invention]

When calling someone at a company or government agency, first dial the main phone number of the company or government agency, call the agent or operator at the other end, and tell them the extension number or department name and the name of the person you are calling. A widely used method is to have the operator connect the extension telephone of the corresponding extension number.

[Problem that the invention seeks to solve]

As mentioned above, even if a switchboard operator calls the other party's department or nearby extension, the other party may be in another department, and if the destination is known in advance, the operator, etc. will call the other party's office number 1. All you have to do is find out the department and forward the call to the department, but if you don't know where the person is, there is no way to contact them. Also, if you are visiting multiple departments, you must call each department one by one to confirm that the person is there. Therefore, in such cases, not only does it take time to call the other party, but it often happens that the other party cannot be contacted even after a long period of contact.

Therefore, the purpose of this invention is to improve the above-mentioned drawbacks by using a WJ car configuration, and to provide a new automatic extension telephone that can immediately search for the location of the called party and call the called party to an extension telephone near that location. The purpose is to provide a transfer method.

[Means for solving problems]

The automatic extension telephone transfer system of the present invention includes a plurality of radios each having a different code number for identification and transmitting a reception confirmation signal when a signal including the corresponding code number is received, and a plurality of radios for each extension telephone. Preset multiple terminals located nearby that will transmit a signal containing a code number and receive a reception confirmation signal from the radio, and a terminal that will transmit a signal containing the code number of the radio to be called. A base unit that is connected to each terminal by wire in order to control the operation in the order specified, and a terminal that transmits a signal including a code number and receives a reception confirmation signal based on instructions from the base unit. Determine the location of the corresponding radio device from
This system is characterized in that an extension telephone located at the determined location is called.

[For production]

Now, when someone from one department goes to another department, they bring along a radio that is tuned to transmit a signal that includes that person's code number. When a telephone call is made to this person from the outside or inside, the operator, etc., receives the call and inputs a signal containing the code number through the base unit. The base device polls each terminal device in a predetermined order. As a result, a signal containing the code number from the terminal is transmitted to the radio, and the radio emits a confirmation signal if the code number is applicable. As a result, the base unit determines the current location of the person to be called, - calls the extension telephone located at the determined location, and
Let the person know that you are on the phone.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings.The radio device 1 has an identification code number of the person carrying the item, and when it receives a signal including the code number, it transmits a reception confirmation signal using weak radio waves. Although not shown, the code number is set by providing a numeric keypad or the like on the radio 1.

Each extension telephone 2 is provided with a terminal 5.5' which receives, through its antenna 4, a reception confirmation signal transmitted from the antenna 3 of the radio 1. These terminals 5, 5' are connected by wire to a base unit 7 in a telephone exchange room via a telephone line 6. These terminals 5, 5' may be placed one in each department or may be provided in all extension telephones.The telephone line 6 is also connected to a telephone exchange (not shown). A base phone 8 and a computer 9 are connected to the base unit 7 . This computer 9 stores the code number, the name of the person corresponding to the code number, the department where each terminal 5' is located, etc. In addition, the computer 9 constantly collects which terminal 5' is receiving the code number signal from the radio 1, and collects the code number, the name of the person corresponding to the code number,
Information such as the department at the destination is displayed on the display device 10. The computer 9 is equipped with an automatic dialing function that dials the extension telephone 2 of the terminal 5' that receives the corresponding code number by operating a keyboard (not shown) by the operator, and also allows the operator to change or correct the code number. Make sure you can do it as well.

Suppose that a person goes out to another department and sets his own code number by operating the numeric keypad of radio device 1, and then takes this radio device 1 with him. On the other hand, the computer 9 connected to the base unit 7 polls the set code number via each of the terminals 5, 5' and controls the polling to output a signal containing the code number. That is, the computer 9 first instructs the terminal 5 to output a signal containing the code number. The terminal 5 outputs a signal including the code number in response to this command. However, in the area of terminal 5, radio device 1 with the corresponding code number is
Since there is no reception confirmation signal, the computer 9 then issues the same command as the previous one to the next terminal 5'.

A signal containing the code number from the terminal 5' is received by the radio 1, and a reception confirmation signal is transmitted via the antenna 3 using weak radio waves. The transmitted reception confirmation signal is received by the terminal 5', and this received signal is transmitted to the computer 9. Based on the received signal from the terminal 5', the computer 9 detects that the wireless device 1 with the code number is in the area of the terminal 5', that is, the person with the code number is near the terminal 5'. The person's department is recorded and displayed on the display device 10 of the computer 9. If this person receives a call from outside, the computer 9 inputs the person's code number and calling signal. When the radio device 1 receives this calling signal, it transmits a confirmation signal, and the base unit 7 receives the confirmation signal from the terminal device 5.
The corresponding location is determined from , the extension telephone of the determined location is automatically dialed, and the extension telephone 2 is called. Since the position of each radio is also displayed on the display device 10,
Based on the display, the switchboard operator or the like may manually call the extension telephone at that location.

In the above-described embodiment, the display device 10 is provided in the base device 7, but each terminal device 5 may be provided with a display device. Send data such as name and location from the computer 9 to the terminal 5 as appropriate.
By transmitting the information to the terminal 5' and recording the data at each terminal 5', any number of people can determine the location of the person they are looking for at each terminal. In this case, if there is a plurality of pieces of data, they may be displayed on a large screen, or may be displayed in one line in a scroll-up manner.

Furthermore, if you set the priority order of code numbers in advance,
Even if the same terminal device receives signals containing various code numbers, polling from the base device can be performed based on this priority order, so that the polling can be performed without confusion.

〔Effect of the invention〕

As described above, the automatic extension call transfer system of the present invention transmits a signal including a code number etc. to each department or each slave telephone, and also provides a terminal that receives a reception confirmation signal from a radio. By constantly monitoring the person's location on the base unit, it is possible to confirm the location of the person. As a result, even if there is a call from outside, etc., the location of the person can be immediately known, and an extension telephone close to the location can be called, so that the call can be transferred quickly and accurately. In addition, since the radio waves from the wireless device are used for communication in a relatively small space indoors, weak radio waves are sufficient and do not require any application procedures, so the device itself can be made smaller and can be provided at a lower cost. can.

[Brief explanation of the drawing]

FIG. 1 is an explanatory diagram schematically showing an embodiment of the present invention. In the drawings, 1 is a radio, 2 is an extension telephone, 5 is a terminal, 6 is a telephone circuit, 7 is a base unit, 8 is a base phone, and 9 is a computer.

Claims (4)

[Claims] (1) An automatic transfer system between an exchange and multiple telephone extensions connected by wire to the exchange, each of which has a different code number for identification, and reception is confirmed when a signal containing the corresponding code number is received. a plurality of terminals located near each extension telephone and transmitting a signal including the code number and receiving a reception confirmation signal from the radio; In order to control the operation of the terminals that transmit signals including the code number of the radio to be called, in a preset order, a base unit is connected to each terminal by wire, and based on the commands from this base unit, The present invention is characterized by transmitting a signal including the code number, determining the location of the corresponding radio from the terminal that receives the reception confirmation signal, and calling the extension telephone located at the determined location. Extension telephone calling method. (2) In claim 1, the code numbers are prioritized in advance, and when a signal including a plurality of code numbers is transmitted from the same terminal, the code numbers are operated according to the priority order. An extension telephone calling system characterized by control. (3) The automatic extension call transfer system according to claim 1, wherein each of the wireless devices transmits a signal including the code number using weak radio waves. (4) In claim 1, each terminal is provided with a display device that displays the name of the owner and location of the wireless device based on data from the base device. Automatic extension call forwarding system.