JPS63103541A - Extension transfer system - Google Patents

Abstract

PURPOSE:To remarkably simplify the transfer operation by transferring and connecting an incoming call to a telephone set of a manager based on secretary/ manager translation information when a secretary depresses a transfer button. CONSTITUTION:When a general extension telephone set (STA) 3 makes a call to a secretary telephone set (SCR) 2, the STA 3 is connected to the SCR 2 via a line circuit (LC) 13, a channel network (NW) 4 and an LC 12 to call the SCR 2. A secretary replies it and depresses a transfer button 20 to transfer the incoming call to a manager by the request of a caller. The LC 2 detects the depression of the button, sends the information to a controller (CTL) 5, which reads information of the manager telephone set (DIR) 1 of the address SCR 2 from a storage device 6 based on the information to recognize allocated location information LEN1 and calls the DIR 1 via the LC 11. The CTL 5 controls the NW 4 during this time to hold the LC 13. When the manager replies the call, the CTL 5 receives the reply information from the LC 11 to set a link between the LCs 11 and 13 via the NW 4.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to an extension transfer system, and more particularly to an extension transfer system for transferring an incoming call from a secretary telephone to an executive telephone [Prior Art] Conventionally, this type of extension transfer system (The executive telephone and the secret telephone each have an extension number, and incoming calls from the secretary to the executive are transferred by the secretary dialing the incoming call and the extension number of the executive telephone.) Ta.

[Problems to be Solved by the Invention] In the conventional extension transfer system described above, the executive telephone and the secretary telephone each have an extension number, and calls are transferred from the secretary to the executive. However, the disadvantage was that you had to dial the job number.

[+ steps to solve problems]

The extension transfer system of the present invention includes an executive telephone, a secretary 1M having a transfer button for transferring incoming calls to the executive telephone;
A private automatic branch exchange that accommodates a staffing machine includes a memory means for storing secretary/executive translation information, and when the secretary presses the transfer button, a call is sent to the executive telephone based on the confidential/executive translation information. and control means for transfer connection.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the extension transfer system of the present invention, and FIG. 2 is a diagram showing an example of secretary/executive translation information stored in the storage device in FIG. 1.

As shown in FIG. 1, the private automatic branch exchange of this embodiment connects an executive telephone set (hereinafter referred to as DIR)] and a secretary d (hereinafter referred to as filler machine (hereinafter referred to as 5
CR)2. A call path network (hereinafter referred to as NW) 4 accommodating a general extension telephone (hereinafter referred to as 5TA) 3, and LCI ], 1
2,13. A control device (hereinafter referred to as CTL) that controls NW4
5, and a storage device (hereinafter referred to as MEM) 6 in which secret-IFφ executive translation information is stored in advance. N
The WA has an 8G office line via the l'ilJ trans line (approximately rank RK) 14, and 5CR2 is equipped with a transfer button 20.

As shown in FIG. 2, the MEM 6 has previously stored translation information for executive telephones corresponding to each secretary telephone by a generally known method.

For example, address SCR,2 stores accommodation position information LEN on NWd of [DIR] and its extension number information.

Next, the operation of this embodiment will be explained.

For example, when 5TA3 calls 5CR2, 5TA3 calls LCI 3. in a well-known manner. NW4. Connected to 5CR2 via LCI2, and 5CR2 is called. The secretary responds to this and presses the transfer button 20 to transfer the call to the executive at the request of the caller. LCI2 detects this button press and transmits the information to CTL5. e”I
'L5 receives γd7s5 from MEM6 by this f6 report.
Reads the information of DIR,] of CR2, learns LENI, and calls DIRI via LCII. During this time, CT L 5 i';XNW4 is controlled and LCI3 is held. When the executive responds, CTL5 receives this response information from LC] and sends it to L via NW4 in a well-known manner.
C] Set up the link between 1 and LCI3, and connect 5TA3 and DI
R.

The phone will be in a talking state for 1 minute.

Note that the operation when transferring an incoming call to the central office line via the TRK 14 to the DIR is also the same as in the 9th work mentioned above, so the explanation will be omitted.

[Effects of the Invention] As explained above, the present invention has the effect of greatly simplifying the transfer operation, since a secretary can automatically transfer an incoming call to a desired executive's telephone simply by pressing the transfer button on the secretary telephone. There is.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of the extension transfer method of the present invention, and FIG. 2 is a diagram showing an example of secretary/executive translation information stored in the storage device in FIG. 1. 1... Executive telephone (DIR), 2... Secretary telephone (SCa), 3... General extension telephone (
STA), 4...Call network (NW),
5... Control system (CTL), 6... Memory device (MEM), 11. 12.13...Line circuit (LC), 14...
... Central office line trunk (TRK), 20 ... Transfer button. Figure 1 △

Claims (1)

[Claims] In a private automatic branch exchange accommodating an executive telephone and a secretary telephone having a transfer button for transferring incoming calls to the executive telephone, memory means for storing secretary and executive translation information, and when the secretary presses the transfer button; and control means for transferring and connecting an incoming call to the executive telephone based on the secretary/executive translation information.