JPS626567A - Calling back service system - Google Patents

Abstract

PURPOSE:To effectively use a time without no requisition for dialing many times by a caller until a talking of a called party is completed by storing a message desired to be informed in a message memory device during a talking of the called party and feeding this message by the completion of the talking of the called party. CONSTITUTION:When a caller dials the number of a called party to a telephone set 1 of the called party and knows the called party is talking, he makes the telephone set 1 one hooking, catches a register 4, listens to a special dial tone from the register 4, thereafter stores in a register 4, dials a previously determined number, catches a message memory device 5 and stores the message in the memory device 5. The state of the called party is monitored in several ten seconds cycle, for instance from a common controller. When the state of the called party becomes idle, the register 4 is activated, a telephone set 2 of the called party stored in the register 4 is called and the message memory device 5 is connected to the telephone set 2 of the called party. Thereby, the called party listens to the message from the caller and telephones the caller.

Description

[Detailed Description of the Invention] [Field of Industrial Application] This invention relates to a call-back service system that allows a calling party to store a message in a message storage device when the called party is busy. .

[Conventional technology]

2. Description of the Related Art Conventionally, answering machines have been used as a method for storing sensitive messages. This answering machine allows the calling party to store a message that he or she wishes to convey in the receiving device of the called party.

[Problem that the invention seeks to solve]

As mentioned above, the conventional answering machine is effective only when the called party is away, and if the called party is busy, the caller hears a busy tone and calls back. but,
When the called party is on a long phone call, there is a drawback that the called party is forced to wait in front of the telephone, feeling irritated, until the call ends.

Next Means for Solving Problem c] The call return service system according to the present invention has a message storage device for storing messages and a register for storing called party numbers.

[For production]

In this invention, even when the called party is busy.

The message to be conveyed is stored in the message storage device, and then the message is sent when the called party ends the call, so that the called party can open this message. FIG. 2 is a block diagram illustrating an embodiment of a call return service system. In the figure, 1 is a calling party telephone;
2 is a called party's telephone, 3 is a third subscriber's telephone, and 4 is a register for storing a called party's number.

5 is a message storage device in which a message to be conveyed is stored, and 6 is an exchange network.

Next, the operation of the call return service system with the above configuration will be explained. First, the first caller is Stella 1811 caller phone 1
tries to call the called party's telephone 2 by dialing the called party's number, but the called party's telephone 2 is busy with the third party's telephone 3 and a busy tone is sent. . Then, when the calling party hears this busy tone and knows that the called party is busy, in step S, the calling party telephone 1 is turned on and off.
and captures register 4. After hearing the special dial tone from register 4, the calling party stores the called party number in register 4, and
In step S, a predetermined number to be connected to the message storage device 5 is dialed using the last digit. In this way.

A message storage device 5 is captured and the calling party stores a message in this message storage device 5.

When the message storage is completed, a completion confirmation tone is returned from the message storage device 5.

The status of the called party is monitored, for example, in cycles of tens of seconds from a common control device (not shown), and when the status becomes empty, the register 4t is activated and the called party number stored in this register 4 is used. The called party's telephone 2 is called, and the message storage device 5 and the called party's telephone 2 are connected in step S. This allows the called party to hear the message from the caller.

You can make a call to the caller.

〔Effect of the invention〕

As explained in detail above, according to the call return service method according to the present invention, by storing the caller's message in the message storage device, the caller can call the called party many times until the callee ends the call. There is no need to dial, and by specifying a time convenient for the caller, time can be used effectively.

[Brief explanation of the drawing]

The figure is a block diagram showing an embodiment of the call return service system according to the present invention. 1... Calling party telephone, 2... Called party telephone, 3
...Third subscriber telephone, 4...Register, 5.
. . . message storage device, 6. . . exchange network.

Claims (1)

[Claims] When the called party is busy, the calling party will hook up and hear the special dial tone, then dial the predetermined number to activate the message storage device and send the message that the calling party wishes to the called party. and a means for calling the called party from the message storage device and transmitting the calling party's message to the called party when the called party ends the conversation with a third party and hangs up the telephone receiver. , a call return service method characterized by conveying a message to the called party.