JPS6229264A - Facsimile equipment - Google Patents

Abstract

PURPOSE:To attain quick processing by allowing a sender-side facsimile equipment to inform fault information to a predetermined facsimile equipment for which the operator is in standby if a fault takes place at a reception-side facsimile equipment. CONSTITUTION:When communication fault information is sent from a line 13, the information is inputted to a communication control section 7 and informed to a system control section 10. The system control section 10 analyzes the content of the fault information, stores the result and requests the communication end to the communication control section 7. After the end of communication, the system control section 10 sets a telephone number stored in advance in a RAM and notifies the fault information to an automatic dial circuit 12, inputs the telephone number of a faulty facsimile equipment to an encoder 5 via a selector 2 after the end of dialing and sends data to a predetermined facsimile equipment for which the operator is in standby via the communication control section 7, a MODEM 8 and a network control section 9.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to improvements in facsimile machines.

[Conventional technology]

Conventional 9 normal Noa-Kan-milli machines required the operator to be near the facsimile machine in order to deal with paper jams and paper cuts on the receiving side0 [Problems to be solved by the invention] Accordingly, it is increasingly common for a plurality of facsimile machines to be installed in the same department or branch office. For this reason, if the operator regularly inspects each facsimile machine, he or she can detect problems such as paper jams in the receiving machine, but until the operator finds and corrects the problem, the facsimile machine cannot be used and communication is interrupted. There were cases where immediacy was compromised.

[Means for solving problems]

In the above-described system, the Noakumiri device according to the present invention includes means for detecting and storing failure information in the sending facsimile device using a communication control procedure when a fault occurs in the receiving facsimile device; a means for storing a telephone number of the telephone; a means for automatically dialing a preset telephone number;
It has a means for converting the stored fault information and the telephone number of the receiving facsimile machine into a facsimile signal, and another seven operators who have previously set the telephone number of the receiving facsimile machine in which the fault has occurred and the details of the fault. I'm waiting. The present invention is characterized in that by notifying the facsimile machine in the form of a facsimile message, it is possible to promptly remove a fault in the receiving facsimile machine.

〔Example〕

Next, nine embodiments of the present invention will be described with reference to one drawing.

FIG. 1 is a block diagram showing the configuration of an embodiment of a facsimile apparatus according to the present invention.

In the case of normal transmission, the image signal read from the scanner 1 is sent to the encoder 5 via the selector 2 that switches between character information 11 in facsimile signal format output from the system control unit 10 and the image signal from the scanner 1. is input to.

The encoder 5 encodes the image signal and is composed of one communication control unit, seven ports, etc., and controls the entire system.

In the case of normal reception, facsimile information input from line 9 is sent to network control unit 9. Modem 8° communication control section 7'fc
Then, it is decoded by a decoder 6.

The image is recorded by the recording unit 3 via the selector 4 and becomes a received image. It is also communication management information for communication. The telephone number of the other party's facsimile machine and the communication result notified from the communication control section 7 are stored in the RAM in the system control section 10, and the selector 4 is sent from the decoder 6 side to the system control section 10 every fixed number of times.
The character information 11 is switched and output.

When communication is not performed normally, when communication failure information is sent from the other device through the line 13 according to the communication procedure, that information is transmitted to the network control unit 9. The signal is input to the communication control unit 7 via the modem 8. The communication control unit 7 notifies the system control unit 10 of failure information. The system control unit 10 analyzes the content of the failure information, and if there is no paper or a paper jam, the system control unit 10 stores the information and requests the communication control unit 9 to terminate the communication. After the communication is completed, the system control unit 10 is stored in the RAM of the system control unit 10 in advance. A telephone number for notifying trouble information is set in the auto dial circuit 12, and after dialing is completed, the trouble information and the telephone number of the facsimile machine where the trouble has occurred are converted into scanning line information, and sent to the encoder 5 via the selector 2. Input 9 communication control unit 7. Modem8. The data is transmitted via the network control unit 9 according to the communication procedure to a facsimile machine where a preset operator is waiting.

〔Effect of the invention〕

As explained above, when a paper jam or out-of-paper failure occurs in the receiving facsimile machine, the transmitting facsimile machine automatically sends the fault to the facsimile machine where a preset operator is on standby. The effect of notifying information is that prompt treatment can be taken.

[Brief explanation of the drawing]

The figure is a block diagram of a facsimile machine according to an embodiment of the present invention. 1...Scanner, 2...Selector, 3...Recording section. 4...Selector, 5...Encoder, 6...Decoder. 7... Communication control unit, 8... Modem, ? ...Network control unit. 10... System control unit, 11... Character information. 12...Automatic dialy, 13...Line.

Claims (1)

[Claims] 1. Means for detecting and storing trouble information occurring in the receiving facsimile machine during communication in the sending facsimile machine according to a communication control procedure; means for storing the telephone number of the receiving facsimile machine; The system includes means for automatically dialing a telephone number, and means for converting the stored fault information and the telephone number of the receiving facsimile machine into a facsimile signal, and the telephone number of the receiving facsimile machine in which the fault has occurred and the details of the fault. , to another preset fax machine.
A facsimile device characterized in that notification is provided in the form of a facsimile message.