JPS62279767A - Display system for attendant board busy extension - Google Patents

Abstract

PURPOSE:To distinguish the busy of an attendant board extension from the display of other busy extensions in lightening, by flashing a corresponding lamp at an attendant board extension busy display part, after completing the dialing of an extension number by an attendant board operator, and the extension becomes busy. CONSTITUTION:By dialing the extension number by the attendant board operator, the vacancy, or the busy state of the extension number is checked. In this case, the lamp of a corresponding number out of attendant board busy extension display lamps 3 in an attendant busy extension display part 2 is flashed, at the busy time of the extension. Meanwhile, at the vacant time of the extension, the lamp of the corresponding number out of lamps 00-99 is turned off. Thus, by flashing the corresponding lamp at the busy time of the extension, it is possible to distinguish the extension from the display of other displaying lightening busy extensions, and to find out a vacant extension near the extension.

Description

DETAILED DESCRIPTION OF THE INVENTION 1. Detailed Description of the Invention [Field of Industrial Application] The present invention relates to an extension display system during a relay stand for a storage program type electronic exchange.

[Conventional technology]

Conventionally, in the system of displaying a busy extension on the relay stand of a storage program type electronic exchange, when the operator at the stand dial dials, this dial is determined to be an extension number, and the number of digits that can be displayed as a busy extension is received. (for example, when the extension number is "4")
At the time when ``4×'' is received when the number of digits in the busy extension display is 2 digits), the extension number in the busy state is displayed (for example, by displaying by means of lighting, etc.) It was only.

[Problem that the invention seeks to solve]

In the conventional busy extension display system described above, the attendant is notified of the busy status of all the extensions that can be displayed using the same status of lighting the lamp. is busy, the attendant console operator then tries to find the nearest vacant extension to the currently dialed extension from the busy extension display section of the attendant console.

However, due to the above-mentioned reasons, there is a drawback that it is difficult to find out where on the busy extension display section of the relay stand the busy extension dialed with the minus eye is displayed.

Furthermore, this drawback is that the more the number of busy extensions displayed on the relay stand, and the higher the traffic hours, the more chances you have of encountering busy extensions.
This shortcoming becomes more apparent.

[Means for solving problems]

In order to eliminate the above-mentioned drawbacks, the present invention's extension display system while the attendant is busy has a means for recognizing the extension number dialed by the attendant (means for determining whether the attendant has completed dialing the extension number). , means for blinking the extension number part of the relay stand busy display part corresponding to the extension number.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a view of the operation panel of a relay console according to an embodiment of the present invention, FIG. 2 is a diagram illustrating the extension display section in the relay console of the operation panel view of FIG. 1, and FIG. 3 is an embodiment of the present invention. FIG. 2 is a sequence diagram of an extension display during a relay call.

Assume now that in a switching system that has a relay stand, the extension number of the own station is "12XX", and the data is set so that when it receives "112", it is determined to be an extension number.Furthermore, as shown in FIG. It is assumed that the sequence of displaying the extension during a call at the attendant console is activated each time the attendant operator presses number button 1 in Figure 1.When the attendant operator presses the first digit 51# of the extension number, This number is read from the reception number memory of the relay stand in process step 4 of FIG. 3. Next, it is checked whether the received number in process step 5 can be determined to be the extension number on which the system is operated. 1 case “12×
Since it can be determined by "
When the attendant operator dials the second digit extension number "22", in the same way as above, in process step 4, it is determined whether all digits of the extension number have been received from 12" from the reception desk reception digit memory. Let's do it. The number of digits in the extension number is set to 4 in the system, and only 2 digits have been received, so in this case, it is determined that all digits have not been received, and the extension display sequence while the relay is busy is terminated. When the attendant again dials the third digit of the extension number "x", the sequence of steps 4→5→6→7→8 is executed in the same way as when receiving "12", and the extension number is Since all digits have not been received, the attendant exits from the busy extension display sequence.Furthermore, the attendant
When you dial the extension number 1ד in the digit, the processing child) @4 → 5 → 6 → 7 → 8 is processed in the same way as when receiving @12×”
Execute the sequence, and as per the judgment in processing step 8, all digits have been received, and the extension number "1" received from processing step 9.
2XX" is checked by a well-known means. When this extension is busy, the number in the busy extension display section 2 of the relay stand in FIG. 2
Extension display lamp during relay call (a lamp with a two-digit number from 00 to 99 is provided here) 3
o.

Applicable number out of ~99 (1 out of “12XX”)
Create a lamp order to blink the lamp of 00 to 99 in Figure 2 from the process step 12 in Figure 3 when this extension is vacant.
”Create a V lamp order to turn off the lamp of II××#).Finally, process step 13
．． The lamp order created in step 12 is sent out, and the extension display sequence during the relay stand is completed.

〔Effect of the invention〕

As explained above, the present invention enables the operator to complete dialing of an extension number and, when this extension is busy, flash the rung of the corresponding number on the attendant extension busy display section, thereby displaying another display. This makes it possible to distinguish the display from a busy extension that is lit, and to easily find an unoccupied extension that is close to this extension.

[Brief explanation of drawings]

Fig. 1 is a view of the operation panel of the relay stand used in the present invention, Fig. 2 is a diagram illustrating the extension display part in the relay stand of the operation panel view of Fig. 1, and Fig. 3 is a view of the relay stand of the embodiment of the present invention. FIG. 3 is a sequence diagram of displaying an extension during a conversation. 1...Numeric buttons, 2...Extension display section during relay console call, 3...Extension display lamp during relay console call, 4
~13...Processing procedure. Agent Patent Attorney Susumu Uchihara District 1? figure

Claims (1)

[Claims] In the relay-busy extension display system of a storage program type electronic exchange having a relay console that displays a busy extension, there is provided a means for determining the extension number dialed by the attendant operator, and a relay-busy display system corresponding to this extension number. and a means for blinking an extension number section of a display section, and when the extension number is determined, the extension number section corresponding to the extension number is blinked.