JPS62133525A - Man-machine interactive device - Google Patents

Abstract

PURPOSE:To find quickly a satisfactory solution by recommending a method for finding a solution, when how which item is changed, when a solution has not been found. CONSTITUTION:A solution finding device 15 has a function for fetching a solution for satisfying a condition to a desired item of an operator 16, which has been stored in a data store device 17, from plural solutions in a solution store device 18. In case the solution for satisfying the condition has not been fond by the solution finding device 15, a recommending device 19 is started. This device 19 seraches which item condition is to be relaxed, based on the degree of priority of the condition of the desired item of the data store device 17 as a reference, and determines how said item is to be changed, based on plural solutions which have been stored in the solution store device 18. This change item the change contents, and the solution which has become a candidate are displayed on a data output display device. In this way, a satisfactory solution can be detected quickly.

Description

DETAILED DESCRIPTION OF THE INVENTION 1. Field of Industrial Application The present invention relates to a man-machine dialogue device, and more particularly, to a man-machine dialogue device relating to man-machine dialogue technology in consultation.

f.Prior art" Conventionally, this type of man-machine dialogue device 21, as shown in FIG.
It is composed of. Data output display device 2
4 is a CRT display device such as a graphic display device or a character display device, and the data input device 22 is a character keyboard,
A stylus, mouse, or function keyboard is used. The operator inputs desired items into the question items displayed on the output display device 24 through the data input device 22 . The input processing device 23 uses the solution finding device 25 to find a solution according to the contents of these requested items according to a predetermined procedure, and outputs the result to the data output display device 2/
1 and informs operation 4 that there is no solution unless 1 is found.

1 Problems to be solved by the invention 1 In the man-machine dialogue device used in the consultation at the end of 1st floor, the operator only answers questions from the man-machine dialogue device, and the subsequent processing is also done by man-machine dialogue. It depends on the device.

If a solution is not found with this man-machine dialogue device, the operator must decide which item to change the answer to and answer the question of the man-machine dialogue device again. You have to repeat H. This work places a heavy burden on the operator. The operator asks questions r(
This is because the first content and response content must be considered.

The purpose of this book is that when a solution is not found, the man-machine/dialogue device examines the response content and guesses which term ``1'' should be changed to find the solution. To provide a man-machine dialogue device that enables even an operator with little experience in the problem area to be solved to quickly find a satisfactory solution, and greatly reduces the effort required to find a solution.

Means for Solving Problem 1] The man-machine dialogue device of the present invention comprises a data input device for inputting desired items, an input processing device for performing data processing on signals input from the data input device, and a data input device for inputting desired items. a data storage device that stores processing result data of the input processing device;
A data output display device performs output display to notify an operator of data processing results, a solution storage device stores a plurality of solutions in advance, and a solution that satisfies desired items stored in the data storage device is provided. It consists of a solution discovery device that retrieves the solution from the solution storage device, and a recommendation device that recommends which desired fσ-th should be changed to find the solution when a solution is not found.

1. Effect] In the man-machine dialogue device for consultation,
It becomes more difficult to find a solution that fully satisfies the operator's requirements as the requirements of the operator become more stringent. In many cases, a solution cannot be found unless the conditions for one of the input /'S desired items are relaxed. Priorities are set for the request item data, and which items should be changed and how, taking into consideration the conditions corresponding to the request items that each of the multiple pre-stored solutions have and the priority of the request items. Find out if it is good. Through this operation, if there is a solution that is outside the decided theory, it is investigated, and the solution found is outputted to the output display device to prompt the operator to make a decision.

Furthermore, the operator can freely receive explanations of changed items and solutions that have been discovered.

1 Embodiment 1 Next, an embodiment of the present invention will be described with reference to the drawings. 6 FIG. 1 shows an embodiment of the present invention. In FIG. 1, this embodiment includes a data input device 12 for inputting data, an input processing device 13 for converting input data, and a data storage device 17 and a solution storage device 18 connected to this input processing device 13, respectively. , the data storage device 17 , the solution discovery device 15 connected to the solution storage device 18 , the recommendation device 19 connected to the data storage device 17 and the solution discovery device 15 , and the solution discovery device 15 . This is a man-machine interaction device 11 that includes a data output display device 14 connected to a solution storage device 18 and a recommendation device 19.

Data input from the data input device 2 is converted by the input processing device 3, and the conversion result is stored in the data storage device 7. The solution storage device 8 stores in advance a plurality of solutions, the conditions each solution has, and explanations of desired items.

The solution finding device 5 has a function of finding solutions that satisfy the conditions for the operator's desired items stored in the data storage device 7 from among the solutions in the solution storage device 8 .

When a solution is found by the solution finding device 5, the solution is displayed on the data output display device 4. If a solution satisfying the conditions is not found, the recommendation device 9 is activated. This recommendation device 9 sets the priority level of the condition of the request item in the data storage device 7 to 9 consideration and 2, and searches whether the condition of ``Jrj +'' should be relaxed, and stores it in the solution storage device 8. Referring to multiple solutions, determine whether the change deviation is appropriate as in a). The changed items, the changed contents, and the solution (Ii) are displayed on the data output display device 11.The operation is as follows: The user inputs what he or she wishes to receive from the data input device 2. The input processing device 3 displays the explanatory data stored in the solution storage device 8 on the data output 7J display device 4.

[Effect 1 of the Invention As explained above, the present invention is configured as shown in FIG. Since the information on how to change the mouth is displayed quickly, even unskilled people can easily make decisions. A simple explanation of side 1A. FIG. 2 is a block diagram showing the one-talk device, and FIG. 2 is a block diagram not showing the man-machine dialog device at the end of &1.

DESCRIPTION OF SYMBOLS 11...Man-machine χ1 talk device, 12...Data input device, 13...Input processing device, 14...Data output capto spray device, 15...Solution finding device, 16...
・Operation-6, 17...Data storage device, 18...Solution storage device, 1...Recommendation device.

′・・・ My agent friend, patent attorney Uchihara ('Ba.

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Claims (1)

[Claims] A data input device for inputting desired items, an input processing device for performing data processing on signals input from the data input device, a data storage device for storing processing result data of the input processing device, and a data processing result. a data output display device that performs an output display to inform an operator; a solution storage device that stores a plurality of solutions in advance; and a solution storage device that displays solutions that satisfy the desired items stored in the data storage device. A man-machine dialogue device comprising: a solution finding device for extracting a solution from a computer; and a recommendation device for recommending which request item should be changed to find a solution when a solution is not found.