JPS6178258A - Absence transfer system - Google Patents

Abstract

PURPOSE:To prevent the release of registration from not being left when a guest comes back by releasing automatically absence transfer registration. CONSTITUTION:An absence transfer registration specific number is dialed and then the number of an absence transfer destination extension n1 is dialed, it is written in the memory area of a storage device M8 by a main controller CC7 and the absence transfer registration is finished. The CC7 writes the result of identification by a door sensor corresponding to a guest room to a memory area via a room stay controller CTL6 periodically. Then when an incoming call exists from a call extension telephone set 21 to an extension telephone set 11, the CC7 reads the content of the memory area of the M8 to call the extension telephone set n1 or the extension telephone set 11.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a call forwarding system, and in particular to a call forwarding system in a private branch exchange for a hotel. [Prior Art] Conventionally, as this type of call forwarding system, A known method is known in which when an incoming call is received on a cabin extension after registering an absentee forwarding destination extension from an extension or a maintenance device and before performing a deregistration operation, the registered forwarding destination extension is called.

[Problem that the invention seeks to solve]

However, with this conventional method, the registered information remains valid unless the guest cancels the call forwarding registration while the guest is in the guest room or returns to the guest room after going out, so new registration cannot be made until just before the guest leaves. Otherwise, there is a problem in that not only does the cancellation operation have to be performed each time the user returns to the guest room, but also that if the user forgets to perform the cancellation operation, the missed call transfer will be performed forever.

[Means for solving problems]

The call forwarding method of the present invention is provided in a private branch exchange device for a hotel, and includes a storage means for storing call forwarding destination extension information in the absence registered by operation from either a guest room extension line or a maintenance device, and a guest presence corresponding to one guest room extension line. and occupancy identification means for identifying the room.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the missed transfer method of the present invention, and FIG. 2 is a memory configuration diagram showing an example of the storage device in FIG. 1.

In FIG. 1, the private branch exchange equipment for hotels are line circuits WII (hereinafter referred to as LC) 42, 43, . ~4n11 and call extensions 11, 21. ~ nl (hereinafter referred to as 5W) 5 and an extension telephone 11 in the guest room 1, for example.
A door sensor 10, such as an optical sensor, is installed along with the guest to identify when a guest enters the room, and a room occupancy control device (hereinafter referred to as CT) records and stores occupancy information from the door sensor 10 in a device (hereinafter referred to as M) 8.
L) 6 and a main control device (hereinafter referred to as cc) 7 that performs predetermined sequence control within the hotel private branch exchange device;
M8, as shown in FIG.
2. ~8n, and each memory area (for example, memory area 81) stores call forwarding registered telephone information, that is, accommodation position information at 8W5 of extension telephone 11 (hereinafter referred to as LENl) and room occupancy information from door switch 10 (hereinafter referred to as ). is memorized.

Next, the operation of this embodiment will be explained using extension telephones 11, 21 and nl (i--calling extension 1 for call forwarding registration and call forwarding destination extension in the absence), respectively.

When the telephone extension 11 goes off-hook and dials a predetermined call forwarding registration special number, as is generally known, and then dials the number of the call forwarding destination extension n1, the call is forwarded by the control of the CC 7 based on the dialing information. LENl is written in the memory area 81 of j9M8, and the missed transfer registration is completed. Note that the same operation is performed when registering from a maintenance device (not shown), so a description thereof will be omitted. The CC7 periodically stores the results of identification by the door sensor (for example, the door sensor 10) corresponding to the guest room via the CTL6 in the memory area 81.
Write to Dl of. D1 is written with 111 if the guest is absent in the guest room 1 and II Oll if the guest is present, respectively indicating whether absentee transfer is possible or not.

Next, for example, when a call is received from the calling extension telephone 21 to the extension telephone 11, the contents of the memory area 81 of M8 are stored in the memory area 81 of CC7d as is generally known.
If it is I If, the extension telephone n1 is called based on the previous LENIK, and if Dl is II Oll, control is performed to call the extension telephone 11.

〔Effect of the invention〕

As explained above, the present invention makes it possible to automatically cancel call transfer registration when a guest is absent from each room by VC when the guest enters the room or returns from going out.
This has the effect of eliminating the inconvenience caused by forgetting to cancel registration.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of the missed transfer method of the present invention, and FIG. 2 is a memory configuration diagram showing an example of the storage device in FIG. 1. l...Guest room, 10...Door sensor, 1
1,21°~n1...Extension telephone, 42,43.
~4n+1...Gonsa...Line circuit (LC), 5...Communication path switch (SW), 6...Room occupancy control device (CTL)
, 7... Main controller (CC), 8...
Memory f(M), 81.82. ~8n...Memory area, 10...Door sensor. 61

Claims (1)

[Claims] In a private branch exchange device for a hotel, a storage means for storing the extension information of an absentee forwarding destination registered by operation from either the guest room extension line or the maintenance device, and a room occupancy identification means for identifying the guest's presence in the room corresponding to the guest room extension line. A missed call forwarding system, characterized in that when a call is received on the guest room extension, the call is forwarded to the absentee forwarding destination extension registered in the storage means only when the guest is absent from the guest room.