JPS61224072A - Full-automatic front machine - Google Patents

Abstract

PURPOSE:To make the checkin business of a front unmanned by fetching lodging condition information in accordance with a prescribed input operation to discharge a room key and displaying various contents of interior guide or the like. CONSTITUTION:A reservation number setting key 1a and a stay length input key 1b on an operation keyboard 1 are operated and a confirmation completing button 1c is depressed if operation contents displayed on a CRT guide device 3 are not erroneous. Then, input contents corresponding to each operation are collated with management data and if the key lock card of a room indicated by lodging conditions can be issued, belts 43 and 47 are driven by a motor 50, and a shutter 44 is opened by a solenoid 45 simultaneously and a card 42 is taken out from a card set 41 and is supplied onto the belt 47. Key lock information of the assigned room is written by a magnetic head 48 and the card is discharged to a taking-out exit 2.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of the Invention) The present invention relates to a fully automatic reception machine installed in hotels, inns, etc.

(Summary of the Invention) According to the present invention, when accommodation condition information such as a reservation number is input through a predetermined input operation, a key for the accommodation room corresponding to the accommodation condition information is released.

(Background of the Invention) In many hotels, accommodation rooms can be secured by telephone reservations, and check-in operations are performed at the front desk throughout the day and night.

At the time of check-in, the staff had to select the room key for the guest room and hand it to the guest.

On the other hand, there are usually fewer customers checking in late at night, and staff members also want to avoid working late at night.

Furthermore, from the management's perspective, they want to reduce personnel costs and proceed rationally.

Therefore, there has been a demand for equipment that can fully automatically perform check-in operations at the front desk.

(Object of the Invention) The object of the present invention is to provide a fully automatic front desk machine that can perform check-in operations at the front desk unmanned.

(Structure and Effects of the Invention) In order to achieve the above object, the present invention includes an input means for inputting accommodation condition information such as a reservation number in response to a predetermined input operation; The present invention is characterized by comprising: a key management means for releasing a room key; and a display means for displaying various contents such as operation guidance and in-house information.

With such a configuration, check-in operations at the front desk can be performed unmanned.

(Explanation of Examples) Hereinafter, embodiments will be described in detail based on the drawings.

FIG. 1 is a perspective view showing the appearance of a fully automatic front machine according to an embodiment of the present invention.

This fully automatic front desk machine is installed, for example, near the front counter, and has an operation keyboard 1. Card removal slot2. A CRT guide device 3 and the like are provided.

The operation keyboard 1 includes a reservation number setting key 1a for inputting the reservation number presented when a room was reserved by telephone, a length of stay input key 1b, and a confirmation key 1.
0, etc.

The card ejection port 2 ejects a key lock card issued by a card issuing device to be described later.

The CRT guide device 3 displays various contents such as operation guide and in-house guide.

Further, as shown in FIG. 2, a card issuing device 4 and a control device 5 are provided inside this fully automatic front desk machine.

As shown in FIG. 3, the card issuing device 4 operates by driving a supply belt 43 and a solenoid 45 while extending from a card cassette 41 storing original cards 42 having magnetic stripes in multiple stacks to the card ejection port 2. shutter 44,
A photoelectric sensor 46, a writing belt 47, a magnetic head 48, a photoelectric sensor 49, and a motor 50 for driving the belts 43 and 46 are provided.

Then, by operating these parts, the key lock card 51
be issued.

As shown in FIG. 4, the control device 5 includes a CPU 60, an RO
M61. It has a microprocessor configuration having a RAM 62 and a clock generator 63, and the CRT guiding device 3. Operation keyboard 1. The card issuing device 4 and the like are connected via an interface circuit.

The CPU 60 operates according to the system program in the ROM 61, gives control commands to each of the elements, and performs control operations according to the present invention based on data from each element. At this time, the RAM 62 is used as a working memory that temporarily stores accommodation condition information such as the reception date, the reservation number input from the operation keyboard, and the length of stay.

The RAM 62 is also provided with a management data area, which stores the reservation number and its contents, such as the assigned room, which have been presented over the phone in advance.

Next, the operation of this fully automatic front machine will be explained according to the flowchart shown in FIG.

When each operation of the reservation number setting key 18° and the length of stay input key 1b on the operation keyboard 1 is performed (step 501,
502), until the confirmation key 10 is pressed, the contents of the operation are sequentially displayed as images on, for example, the lower part of the screen of the CRT guide device 3 (step 503).

The customer looks at the displayed image and presses the reservation number setting key 1.
When it is determined that each operation in the input key for entering days of stay 1b is correct and the confirmation completion button 1c is pressed (determined at step 503i), the input contents corresponding to each operation are compared with the management data (step 504).

If it is possible to issue a key lock card for the room indicated in the accommodation condition information (step 505N), execute each process in the following steps (506 to 513), and if it is not possible to issue it (step 505 negative). is the step (506~
513> is skipped and the process ends.

If it is OK to issue a key lock card (step 5054), the motor 50 drives the supply belt 43 and the writing belt 47, and at the same time the solenoid 45 opens the shutter 44 to start the issuing operation. do.

Then, one original card 42 is extracted from the card cassette 41.
is taken out, and this one original card 42 moves in the direction of the write operation belt 47 as the supply belt 43 rotates.

Note that when the photoelectric sensor 46 turns on and detects that the original card 42 is supplied to the write operation belt 47, the solenoid 45 turns off and the shutter 44 closes.

Then, in accordance with the rotation of the write operation belt 47, key lock information for opening and closing the assigned room is written into the original card 42 by the magnetic head 48.

When the writing is completed and the photoelectric sensor 49 is turned on and the key lock card 52 is ejected into the card ejection port 2, the motor 50 is turned off and the issuing operation ends.

At the same time, check-in completion information is stored, and an image of, for example, the location of the room where you will be staying is displayed on the screen of the CRT guide device (step 513).

As described above, in this embodiment, when the customer inputs the reservation number and the number of days of stay by key operation, a key lock card is issued and released, and the completion of check-in is registered. Therefore, the masu nickname-in operation at the front desk can be performed unmanned.

Note that the accommodation condition information may include only the reservation number.

Further, in this embodiment, a key lock card is issued and released, but a configuration in which a key for a cylinder lock is released may also be adopted.

[Brief explanation of the drawing]

FIG. 1 is a perspective view showing the external appearance of a fully automatic front machine according to an embodiment of the present invention, FIG. 2 is a side view schematically showing the mechanical internal configuration of the fully automatic front machine, and FIG. FIG. 4 is a side view schematically showing the structure of the card issuing device, FIG. 4 is a block diagram showing the electrical structure of the fully automatic front desk machine, and FIG. 5 is a flowchart showing the operation of the fully automatic front desk machine. 1... Operation keyboard 2... Card ejection port 3... CRT guide device 4... Card issuing device 5... Control device

Claims (1)

[Claims] (1) An input device installed at hotels, inns, etc. where accommodation rooms can be secured by telephone reservations; and an input means for receiving accommodation condition information such as a reservation number in response to a predetermined input operation; A fully automatic front desk machine comprising: a key management means for discharging a room key corresponding to accommodation condition information; and a display means for displaying various contents such as operation guidance and in-house information.