JPS60160766A - Reception telephone display system - Google Patents

Abstract

PURPOSE:To display added value subscriber information of a caller at an incoming call by storing the added value subscriber information to a storage section of a processing unit, and providing a character display device to a reception telephone set. CONSTITUTION:When a subscriber hooks off a handset and dials a telephone number of a reception telephone set A, a processing unit D obtains various information required for eschange connection from a control information memory 2 and connects the subscriber B and the reception telephone set A, and the processing unit D reads the added value information of the subscriber B from a subscriber information memory 3 of a storage section E in this case and transmits the information to a display section 4 of the reception telephone set. When the display control section 4 receives the information, the section 4 displays it on a character display device 5.

Description

DETAILED DESCRIPTION OF THE INVENTION [Technical Field] The present invention relates to information display on a reception telephone housed in a private branch exchange.

[Technical background]

Conventionally, at the reception desk of a private branch exchange, subscriber information directly related to the control of the exchange, such as the calling subscriber number and subscriber class, is displayed. however,
At reception telephones installed at hotels etc.,
In order to provide smoother service, it is desirable to display value-added information such as the name and attributes of the subscriber (guest) using the extension telephone in text.

[Purpose of the invention]

An object of the present invention is to provide a reception phone display system that can store value-added subscriber information that is not directly related to control of an exchange in addition to the above subscriber information, and can display this information in text on a reception phone. There is a particular thing.

[Summary of the invention]

The present invention provides a storage unit of a processing device that controls an exchange with a subscriber information memory for storing value-added information of subscribers who use extension telephones, and provides a character display on a receiving +I telephone,
When the calling subscriber calls the reception telephone, the content of the memory is displayed on the character display of the reception telephone, providing the receptionist with a large amount of subscriber information.

[Explanation of Examples]

Next, embodiments of the present invention will be described with reference to the drawings.

The figure is a configuration diagram showing one embodiment of the present invention, and the communication path between subscriber (extension telephone) B and reception telephone A is switch C.
connected via. The processing device is connected to the switch C and the display control section 4 of the reception telephone A via control lines. The reception telephone A is equipped with a character display 5 and a display control section 4, and the processing device is a processing control section 1. Control information memory of storage unit E of the processing device 2. It consists of a subscriber information memory 3.

The feature of the present invention is that the storage section E is provided with a subscriber information memory 3 for storing value-added subscriber information, and the reception telephone A is provided with a character display 5. That is, the configuration is such that various data for each subscriber can be registered in the subscriber information memory 3, and when the calling subscriber calls the reception/filling machine A, the data is preset in the memory 3. The received information is displayed on the character display 5 of the reception telephone A. We will explain the process until the subscriber information is displayed in characters when subscriber B calls reception telephone A (5). When subscriber B lifts the handset, a well-known dialing connection is made and a beep tone is heard.Next. , the processing device dials the telephone number to call reception telephone A. The processing device obtains various information necessary for exchange connection from the control information memory 2 and connects subscriber B and reception telephone A. At this time, the processing device Read value-added information of subscriber B from subscriber information memory 3 of storage unit E,
The information is transmitted to the display control unit 4 of the reception telephone. When the display control section 4 receives the information, it displays it on the character display 5. Through such a procedure, value-added subscriber information can be displayed in text on reception telephone A.

〔Effect of the invention〕

As explained above, the present invention provides a memory capable of storing value-added subscriber information in the storage section of the processing device, and also provides a character display on the reception telephone so that the caller can subscribe to the value-added information when receiving a call. By displaying customer information, reception operations can be carried out smoothly.

[Brief explanation of the drawing]

The figure is a configuration diagram showing an embodiment of the present invention. A...Reception telephone, B...Subscriber, C...
...Switch, D...Processing device, E...Storage unit, 1...Processing control unit, 2...Control information memory, 3 -Subscriber information memory, 4... ...Display control unit, 5...Character display.

Claims (1)

[Claims] Subscriber information memo I that stores value-added information of subscribers who use extension telephones in the storage unit of the processing device that controls the exchange.
J'r, and a reception telephone housed in an exchange is provided with a character display, and when a call is received at the reception telephone, value-added subscriber information stored in the memory is displayed in characters on the display. Reception phone display method.