JPS60154767A - Talking information automatic recording system - Google Patents

Abstract

PURPOSE:To form and record automatically talking information by allowing a personal computer to generate and record a signal transmitted from a telephone set or a kind of signal and a generated time transmitted from an exchange. CONSTITUTION:A composite terminal telephone set is provided with the personal computer and also is accommodated to an exchange (not shown in figure) via a digital subscriber line DL possible for transmission of various control signals independently of a voice signal. When a subscriber hooks off from a telephone set TEL and dials a called number dn1, a central processing unit CPU stores the called party number dn1, a calling time ot1, a response time at1 of a called party, a call end time et1 to a floppy disc FPD, and calculates the talking time ct1 and stores it. In case of incoming, the CPU stores similar data. Thus, the talking information is generated and recorded automatically in this way.

Description

DETAILED DESCRIPTION OF THE INVENTION (al) Technical Field of the Invention The present invention relates to a multi-terminal telephone equipped with a personal computer, and in particular to a call information automatic recording method for automatically recording call information by the multi-terminal telephone alone. about.

Background of the technology In order to use the telephone efficiently, it is necessary to automatically record the call history such as the telephone number of the other party and the duration of the call, and also automatically record statistical information such as the frequency of calls for each party. It is desirable to create and record it. (Hereinafter, the above-mentioned call history and statistical information will be collectively referred to as call information.) On the other hand, with the increasing number of functions of power supply machines, multi-terminal telephones that connect a personal computer to the telephone are being put into practical use. Exchanges that accommodate such multi-terminal telephones are also becoming capable of transmitting a wide variety of control signals in addition to voice signals by digitizing subscriber lines. For example, by transmitting the telephone number of the calling subscriber together with the incoming call signal to the receiving subscriber's line, it becomes possible for the multifunction telephone that receives the call to display the calling party's telephone number.

(C) Conventional technology and problems In the conventional automatic call information recording system, the time of call,
It has been impossible to record call history, such as the called telephone number and call duration, by the telephone alone. Although it was possible for the exchange that accommodates the telephone to record the above-mentioned information as detailed billing information, this would result in the call status of the telephone being known to anyone other than the subscriber, and this had the drawback that personal confidentiality could not be maintained. Ta.

Furthermore, no consideration has been given to automatically creating and recording statistical information such as that described above not only in telephones alone but also in exchanges.

(cll) OBJECTS OF THE INVENTION An object of the present invention is to eliminate the drawbacks of the conventional automatic call information management system as described above, and to realize a means by which call information can be automatically created and recorded by a telephone set alone.

(e) Structure of the Invention The object of the present invention is to provide a multi-terminal telephone equipped with a personal computer and housed in an exchange that transmits a calling subscriber number to a called subscriber line. This is achieved by creating and recording, using the personal computer, the type of signal transmitted from the exchange via the exchange, the time of occurrence of the signal, and statistical information generated from the type of signal and the time of occurrence.

That is, in the present invention, since the personal computer included in the multi-terminal telephone automatically creates and records information on calls made to and received from the telephone, efficient call management is possible with the multi-terminal telephone alone. .

(fl　Embodiments of the invention An embodiment of the present invention will be described below with reference to the drawings.

The drawing is a diagram showing a multi-terminal telephone according to an embodiment of the present invention. In the figure, the composite terminal type telephone includes a central processing unit CPU and a display device CRT.

The personal computer is equipped with a keyboard KBD, a floppy disk device FPD, and a printer device LP. The composite terminal type telephone is housed in an exchange (not shown) via a digital subscriber line DL that can transmit various control signals independently of voice signals. In the figure, a subscriber makes a call from a telephone station and calls the called party number d.
When dialing nl, the central processing unit CPU sends a calling signal and the called party number dnl to the digital subscriber line DL by the signal processing unit SPH, and also sends the called party number dnl to the digital subscriber line DL.
l along with the calling time otl on the floppy disk device FP.
Accumulate in D. The exchange that receives the calling signal and the called party number dnl selects and calls the called subscriber, and when the called subscriber answers, it returns a response signal via the digital subscriber line DL and becomes ready for a call. becomes. The central processing unit CPU that received the response signal stores the response time atl in the floppy disk device FPD. When the call ends and the subscriber restores the telephone, the central processing unit CPU sends a disconnection signal to the digital subscriber line DL by the signal processing unit SP'R, and also transmits the call end time etl to the Fronbi disk device FPD. further calculates the call time ctl from the elapsed time from the response time atl to the end time et1,
It is stored in the Freonbi disk device FPD. Next, when an incoming call to the compound terminal type telephone occurs at the exchange, the exchange transmits the incoming call signal and the calling party number on2 to the compound terminal type telephone via the digital subscriber line DL. The central processing unit CPU sends a ringing signal to the telephone station using the signal processing unit SPH, performs incoming processing such as displaying the calling party number On2 on the display device CRT, and also displays the calling party number On2 and the time of incoming call. tt2 is stored in the Freonbi disk device FPD. When the subscriber answers by answering the telephone, the central processing unit CPU sends a signal processing unit SPR.
sends a response signal to the digital subscriber line DL, and transmits the response time at2 to the floppy disk device FPD.
Accumulate in.

When the call ends and the subscriber restores the telephone, the central processing unit CPU sends a disconnection signal to the digital subscriber line DL by the signal processing unit SPH, and also sets the call end time etc.
2 is stored in the floppy disk device FPD, and furthermore, the call time ct2 is calculated from the elapsed time from the response time at2 to the end time et'l, and is stored in the floppy disk device FPD. In this state, when a predetermined print request signal is input from the keyboard KBD, the central processing unit CPU inputs the called party number dnl, call origination time Ot1, response time atl, call end time e stored in the floppy disk device FPD.
Outgoing call information consisting of tl and call time ctl, calling party number On2, call arrival time tt2, response time at'
1, the call end time et2, and the call time ct2 are extracted and printed by the printer device LP. Further, the central processing unit CPU inputs the called party number dnl.
Call information such as the outgoing frequency ofl for each caller number or the incoming call frequency tf2 for each caller number OH2 is calculated and printed on the printer device LP.

As is clear from the above description, according to this embodiment, the central processing unit CPU automatically creates and records call information regarding each call made to and received by the multifunction terminal type telephone, and prints out the information from the printer device LP as necessary. As a result, the call status can be grasped by the multifunction terminal type telephone alone, and efficient call management becomes possible. Furthermore, if the multifunction terminal type telephone is equipped with a speed dial function, it is also possible to update the speed dial registration number based on the frequency.

It should be noted that the drawings are merely one embodiment of the present invention; for example, the call information stored in the floppy disk device FPD is not limited to what is shown in the drawings, and many other modifications may be considered. In either case, the effects of the present invention remain the same. Further, the subscriber line is not limited to the digital subscriber line DL as long as it is possible to transmit the calling party number On2 when receiving a call.

Further, the configuration of the personal computer is not limited to that shown in the drawings, and many other modifications may be considered, but the effects of the present invention will not change in any case. Furthermore, the configuration of the multi-terminal type telephone that is the subject of the present invention is not limited to that shown in the drawings; for example, many modifications may be considered for equalization in which a personal computer is shared by a plurality of telephone devices; Even in this case, the effects of the present invention remain the same.

(gl) Effects of the Invention As described above, according to the present invention, call information can be independently and automatically created and recorded in the multi-terminal telephone, thereby improving the utilization efficiency of the multi-terminal telephone.

[Brief explanation of drawings]

The drawing is a diagram showing a multi-terminal telephone according to an embodiment of the present invention. In the figure, atl and at2 are response times, CPU is a central processing unit, CRT is a display device, ctl and Ct2 are call times, DL is a digital subscriber line, and dn
l is called party number, etl and et2 are call end time, FP
D is a floppy disk device, K'BD is a keyboard,
LP is the printer device, ofl is the calling frequency, OH2 is the calling party number, 0 [1 is the calling time, 0 is the telephone, tf2 is the incoming frequency, and tt2 is the incoming time.

Claims (1)

[Claims] In a multi-terminal telephone equipped with a personal computer and housed in an exchange that transmits a calling subscriber number to a called subscriber line, a signal sent by the telephone or a signal transmitted from the exchange via the subscriber line. 1. A call information automatic recording system characterized in that the personal computer creates and records the type of the signal, the time of occurrence of the signal, and statistical information generated from the type of the signal and the time of occurrence.