JPS586696A - Nighttime incoming call distribution system of automatic exchange - Google Patents

Nighttime incoming call distribution system of automatic exchange

Info

Publication number
JPS586696A
JPS586696A JP10450481A JP10450481A JPS586696A JP S586696 A JPS586696 A JP S586696A JP 10450481 A JP10450481 A JP 10450481A JP 10450481 A JP10450481 A JP 10450481A JP S586696 A JPS586696 A JP S586696A
Authority
JP
Japan
Prior art keywords
nighttime
night
storage memory
direct extension
incoming call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP10450481A
Other languages
Japanese (ja)
Inventor
Koichi Momose
孝一 百瀬
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Nippon Electric Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp, Nippon Electric Co Ltd filed Critical NEC Corp
Priority to JP10450481A priority Critical patent/JPS586696A/en
Publication of JPS586696A publication Critical patent/JPS586696A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/515Night service systems

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)

Abstract

PURPOSE:To allow a connection control processor to connect a trunk line to a nighttime direct extension, by setting the number information of a nighttime direct extension in a semifixed storage memory. CONSTITUTION:When an incoming signal from a trunk line 105 is detected by a signal control processor 100 after a nighttime-daytime state changeover switch 107 is operated to set a nighttime state, the processor 100 stores the incoming information in a temporary storage memory 109 and sends it to a connection control processor 101 through a common bus 102 between the processors. On receiving this information, the processor l01 makes the check that the changeover switch 107 is set at the nighttime side and when so, number information on a nighttime direct extension is read out of a semifixed storage memory 111 through a semifixed storage memory control circuit 110 to check the state of the nighttime direct extension; when it is ready to receive incoming, a channel switch 103 is controlled through a channel switch control bus 106 to connect the trunk line to the nighttime direct extension.

Description

【発明の詳細な説明】 本発1JIF!、自動交換*における夜間着信呼分配方
式KIIIする。
[Detailed description of the invention] This 1JIF! , night call distribution system in automatic switching* KIII.

従来、交換機における着信接続は、局線中一台を用いて
応答転過熟運を行ってシ)、夜間、休日その他の場合K
かける局纏中―台扱者不在の場合は、昼夜の状態を切替
える手段として夜間状態を設定すべく局麿中一台を閉塞
している。そのため、その後に外部よp着信を検出した
呼は、局線中一台が閉塞中のため内線からは応答、転送
等の操作をすることができな込ので、これに対しては、
交換機とは別に切替スイッチを、メ、内線電話機とはW
IJK電話機を設け、腋切替スイッチによyapsと電
話機を直接m続することによシ着信応答を行っている。
Conventionally, incoming calls at a switchboard were connected using one of the central office lines for answering and overloading.
If the station operator is not present during the call, one station is blocked to set it to night mode as a means of switching between day and night conditions. Therefore, if an incoming call is subsequently detected from outside, one of the central office lines is blocked and operations such as answering or forwarding cannot be performed from the extension line.
The changeover switch is separate from the exchange, and the extension telephone is W.
An IJK telephone is installed, and incoming calls are answered by directly connecting the YAPS to the telephone using an armpit changeover switch.

しかし、この従来の方式では、夜間における着信応答に
際し、特定の電話機のみしか応答操作ができず、又、こ
の電話機からは転送その他の自動交換機が提供している
サービスを受けることは不可能であ)、更に、特別の夜
間用電話機を用意しなければならないという内点がある
However, with this conventional method, when answering incoming calls at night, only a specific telephone can be used to answer calls, and it is also impossible to receive call forwarding or other services provided by automatic exchanges from this telephone. ), there is also the added benefit of having to prepare a special night telephone.

本発明は、斯かる欠点Kiiみてな嘔れたもので、夜間
千OaO中継台扱者不在時において、可蜜の夜間直通内
線を適宜設定できて、特別の夜間用電話機を要せず、し
かも、着信に際して自動交換機の提供している各種サー
ビスを受けることができ、適正な夜間着信呼の分配を行
うことができる自動交換11における夜間着信呼分配方
式管提供するこ即ち、本発明は、各々−又は二以上のプ
ロセッサから成る信号制御プ霞七ツを評と接続制−グp
セツナ騨とを備えて相互に情報の送受信を行うことKよ
〉交換処理を行っている分散制御方式の自動交換機にお
いて、着信情報を記憶するm−記憶メモリと、該一時記
憶メ峰すに上記着信情報を書込み及び読出しする手段と
を上記信号制−プj4ツサ群の各プロセッナ対応KWk
け、且つ、星夜の状態を切替える手段と、局線対応の夜
間直通内線の番号情報を記憶する半一定記憶メモリを設
け、更に、上記半固定記憶メモ譬かも上記番号情報を読
出す手段と、読出され九夜間直通内線の状態を識別する
手段とを上記接続制御プロセッサIIPKRけて成)、
上記昼夜状1切替手段を操作するととによって夜間状1
11に@11111着信した着信呼を、上記夜間直通内
線状態識別qP毅にて内纏状履をWallして着信可能
であれば該内線に分配するよう榔腐し、夜間における着
信呼に対し、転送等の自動交換機のII供し得る各種サ
ービスを受は得るようにしえものである。
The present invention overcomes these shortcomings and allows a convenient night-time direct extension to be set as appropriate when a 10000aO relay stand operator is absent at night, and does not require a special night-time telephone. In other words, the present invention provides a night call distribution system in an automatic exchange 11 that can receive various services provided by an automatic exchange when receiving a call, and can appropriately distribute nighttime calls. - Or evaluation and connection control of a signal control program consisting of two or more processors.
In an automatic switching system using a distributed control system that performs exchange processing, an m-memory memory for storing incoming call information and a temporary memory memory for storing incoming call information and the above-mentioned temporary memory memory are provided. A means for writing and reading incoming call information is provided for each processor in the signal system group J4.
and a means for switching the state of the starry night, a semi-constant storage memory for storing number information of a night direct extension corresponding to the central office line, and means for reading the number information, such as the semi-permanent memory memo; means for reading and identifying the state of the nine night direct extensions;
When the day/night mode 1 switching means is operated, the night mode 1
For incoming calls that arrive at @11111 on 11, the above-mentioned overnight direct extension status identification qP is used to wall an internal message, and if the call can be received, it is distributed to the extension, and for incoming calls at night, It is possible to receive various services such as transfer and the like that can be provided by an automatic exchange.

以下、本発−を図1iK示す実施#llK基づいて説明
すゐ。
The present invention will be explained below based on the implementation #llK shown in FIG.

lll1llIは本発明便間着信呼分配方式の一実施例
を示すブロック図である。同図にシーて、本発明分配方
式は、信号sg*プo−に?/1100と、**■御プ
四七ツナ101と、両者を1mmする信号パス102と
、過IHIxイyチ103と、内@104及び局線トラ
ンタ105と、通話路スイッチ制御パス106とによ〉
構成され九自動交換機において、上記信号制御プレセラ
t Zoo K%昼夜状態切替スイッチ107と、一時
記憶制御1回路10gを介して一時記憶メモリ109と
を設け、且つ、上記118制御プロ竜ツサtolK、半
固定記憶メモリ制御回路11oを介して半固定記憶メモ
リ111を接続して成るものである。
Ill1llI is a block diagram showing an embodiment of the inter-flight incoming call distribution system of the present invention. As shown in the figure, the distribution method of the present invention is applied to the signal sg*p o-? /1100, **■gop47tuna 101, signal path 102 that separates both by 1 mm, overIHIxichi 103, inner@104 and office line tranter 105, and communication path switch control path 106. Yo>
In the nine automatic switchboards, the above-mentioned signal control presera tZoo K% day/night state changeover switch 107 and a temporary storage memory 109 are provided via the temporary storage control 1 circuit 10g, and A semi-permanent storage memory 111 is connected via a fixed storage memory control circuit 11o.

信号制−プ霞セツナ100は、図示しない着信検出手段
を入力IIK備え、通話路網に接続1れ九機器よ〉到来
する信号の制御、外部aSへの信号の送出制御を行うも
のであゐ、又、接続制−プμ竜ツナ101は、上記信号
−−グロセッナZoo O着信情報に基づき通話路網の
鰭ll!lll11を行うものであ4、f4’jcl 
−k 79 Zoo 、 101 a、A x 101
2 K Y、接続され、相’!に情報の送受を行うとと
Kよ−)交換処理を行っている。そして、これらのプロ
セッサZoo 、 101は、各々複数台からなるプロ
竜ツナ群として構成される。この実m鍔では、各に2台
にて構成して−るが、更に多数であってもよく、又1台
にて構成してもよい。
The signal system Kasumi Setsuna 100 is equipped with an incoming call detection means (not shown) as an input IIK, and controls the signals arriving from the nine devices connected to the communication path network and the sending of signals to the external aS. , Also, the connection system μRyu Tuna 101 sends the call network finll! based on the above-mentioned signal -- Glossena Zoo O incoming call information! Ill11 is performed 4, f4'jcl
-k 79 Zoo, 101 a, A x 101
2 K Y, connected, phase'! When information is sent and received, exchange processing is performed. Each of these processors Zoo 101 is configured as a Proryu Tuna group consisting of a plurality of processors. In this actual m-tsuba, each unit is configured with two units, but it may be configured with a larger number or with one unit.

上記信号w御プ四セッナ100Kは、一時記憶■ll@
路108を介して上記一時記憶メモリ109に着信情報
を書込み及び読出しする手段が設けである。
The above signal W Gopu4 Senna 100K is temporary memory ■ll@
Means are provided for writing and reading incoming information into and from the temporary storage memory 109 via path 108.

この一時記憶メモリ109Fi、飼えばランダムアタセ
スメ%譬を用いて構成畜れるが、外付けに限もず、信号
制御プロセツtxoo内′IRoランダムアクセスメモ
リの一部を使用して構成してもよい。
This temporary memory memory 109Fi can be configured using a random access memory, but it is not limited to an external one, but may also be configured using a part of the IRo random access memory inside the signal control processor txoo. .

上記半固定記憶メモリ111は、例えば書換え可能なリ
ードオンリーメモリにて構la′fEれ、局線対応の夜
間直通内mO番号情報を配憶する。この番号情報は、予
め設定してシ(が、必要により変更することができる。
The semi-permanent storage memory 111 is, for example, a rewritable read-only memory, and stores night direct line mO number information corresponding to the central office line. This number information is set in advance (but can be changed if necessary).

上記taam*プロセツ? 101 Kは、上記半固定
記憶メモリ制御IIa路110を介して上記半固定記憶
メモリ111に格納された夜間直通内線の番号情報を読
出す手段と、該メモリ111に登鍮されている夜間直通
内線の状態を識別する手段とを設けてもゐ。
The above taam * process? 101K denotes a means for reading the number information of the night direct extension stored in the semi-permanent storage memory 111 via the semi-permanent storage memory control path IIa 110, and a means for reading the number information of the night direct extension stored in the memory 111; It is also possible to provide means for identifying the state of the vehicle.

次に、本発明分配方式の動作を上記構成に基づいて説明
する。
Next, the operation of the distribution system of the present invention will be explained based on the above configuration.

夜間、昼夜状態切替スイッチ107を操作することKよ
り夜間状態に切替わつ大後、局11105かも着信信号
を信号制御プロセッサ100が検出すると、該プロセッ
サ10Gは、着信情報を、一時記憶メ篭り109に格納
すると共に、グロ令ツサ間の共通パス102を介して接
Hw御グーセツナ101 K送出する。接続制御プ四セ
ツt 101は、この情報を受信すると、上記切替スイ
ッチ10γが夜間状態であることをチェックし、夜間状
態であれば、半固定記憶メモリ制御回路11Gを介して
半固定記憶メ篭り111より夜間直通内線の番号情報を
読出し、読出した夜間直通内線の状態をチェックして、
着信可能であれば、通話路スイッチ制御パス106を介
して通話路スイッチ103を制御し、夜間直通内線と接
続する。こO場合、夜間直通内線が話中等で着信不可能
な状態の時は、自動交換機の提供している各種サービス
を眉いて他O内11に着信させることも可能である。
When the signal control processor 100 detects an incoming signal from the station 11105 after switching to the nighttime state by operating the day/night state changeover switch 107 at night, the processor 10G stores the incoming call information in a temporary memory 109. At the same time, it is transmitted to the contact hardware controller 101K via the common path 102 between the controllers. When the connection control program 101 receives this information, it checks whether the changeover switch 10γ is in the nighttime state, and if it is in the nighttime state, it switches the semi-permanent memory to the semi-permanent memory via the semi-permanent memory control circuit 11G. Read the number information of the night direct extension from 111, check the status of the read night direct extension,
If the call can be received, the call path switch 103 is controlled via the call path switch control path 106 to connect to the night direct extension. In this case, if the direct extension at night is busy or unable to receive calls, it is possible to use the various services provided by the automatic exchange and have the call received by another office 11.

なお、夜間直通内線は、上述したように半固定記憶メモ
リ111 Kii鍮畜れて訃)、これを蜜更すること容
易であるから、必1FK応じて任意の内線を指定できる
It should be noted that, as mentioned above, the overnight direct extension can be easily changed since it is easy to change the semi-permanent storage memory 111, so any extension can be designated according to the FK.

以上*liしたように、本発WAは、半固定記憶メモリ
に夜間直通内線の番号情報を設定し、この情報に基づい
て接i!制御プロセッサが局線を夜間直通内線と接続制
御するという構成によシ、夜間、休日等の中継台扱者不
在時にかいて、曹別の夜間用電話機を要せずに夜間直通
内線を適宜設定でき、しかも、着信に際して自動交換機
の提供してbる転送等の各種サービスを受けることがで
き、適正な夜間着信呼の分配を行うことができる効果が
ある。
As mentioned above, the originating WA sets the night direct extension number information in the semi-permanent storage memory, and based on this information, connects the i! Due to the configuration in which the control processor controls the connection of the office line to the night-time direct extension, the night-time direct extension can be set as appropriate without the need for a Sobetsu night telephone when the operator is absent at night or on holidays. Furthermore, when receiving a call, it is possible to receive various services such as transfer provided by the automatic exchange, and it is possible to appropriately distribute night-time calls.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明夜間着信呼分配方式の−am例を示すブ
ロック図である。 100−・・信号制御プロセッサ 101−・・接続制御プロセッサ 102・・・共通バ
ス103・・・通話路スイッチ   1G4・・・内線
105・・・局線   106・・・通話路スイッチ制
御バス107・・・星夜状態切替スイッチ 108・・・一時記憶メ篭り−lls路109・・・一
時記憶メモダ 110−・・半固定記憶メモリ制御回路111・・・半
固定記憶メ毫す 出願人  日本電気株式会社
FIG. 1 is a block diagram showing an example of the -am night call distribution system of the present invention. 100-... Signal control processor 101-... Connection control processor 102... Common bus 103... Call path switch 1G4... Extension 105... Office line 106... Call path switch control bus 107...・Starry night state changeover switch 108...Temporary memory memory path 109...Temporary memory memory 110-...Semi-permanent memory memory control circuit 111...Semi-permanent memory memory applicant NEC Corporation

Claims (1)

【特許請求の範囲】 各々−又は二以上のプpセツナかも成る儒号岬書プ四セ
ツナ詳と11続制御プロセッサ群とを備えて相TLK情
輸の送受信を行うととによ〉交換処理を行う分散制御方
式の自動交換機において、着信情報を記憶する一時記憶
メモリと、該一時記憶メモリに上記着信情報を書込み及
び読出しする手段とを上配信考制御プロセッサ群の各プ
ロセラを対応に設け、 且つ、昼夜O状態を切替える手段と、局線対応の夜間直
通内線の番号情報を記憶する半固定記憶メ%すを設け、 更に1上記半固定記憶メモリから上記番号情報を読出す
手段と、読出された夜間直通内線の状態を識別する手段
とを上記接続制御ブ四セッサ群に設けて虞に、 上記星夜状態切替手段を操作することによって夜間状1
11に切替後着信した呼を、上記夜間直通内線状m識別
手段にて内−状態を識別して着信可能であれば該内線に
分配するよう構成し、喪関にシける着信呼に対し、転送
等の自動交換−の提供し得る各種サービスを受は得るよ
うにした、ことを時機とする自動交換11Kか叶る夜間
着信呼分配方式。
[Claims] An exchange process for transmitting and receiving phase TLK information, each comprising one or more setsuna and a group of 11 consecutive control processors. In an automatic switching system using a distributed control system, each processor in a group of control processors is provided with a temporary storage memory for storing incoming call information and a means for writing and reading out the incoming call information in the temporary storage memory, Further, a means for switching the day/night O state and a semi-permanent storage memory for storing number information of a direct extension at night corresponding to the central office line are provided, and a means for reading out the number information from the semi-permanent storage memory; A means for identifying the state of the night direct extension line that has been connected to the
The system is configured such that calls that arrive after switching to 11 are distributed to the extension if the call can be received by identifying the internal state using the overnight direct extension m identification means, and the incoming call is sent to the mourning section. A night-time incoming call distribution system that allows automatic switching 11K to receive and receive various services that can be provided by automatic switching, such as forwarding.
JP10450481A 1981-07-06 1981-07-06 Nighttime incoming call distribution system of automatic exchange Pending JPS586696A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP10450481A JPS586696A (en) 1981-07-06 1981-07-06 Nighttime incoming call distribution system of automatic exchange

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP10450481A JPS586696A (en) 1981-07-06 1981-07-06 Nighttime incoming call distribution system of automatic exchange

Publications (1)

Publication Number Publication Date
JPS586696A true JPS586696A (en) 1983-01-14

Family

ID=14382328

Family Applications (1)

Application Number Title Priority Date Filing Date
JP10450481A Pending JPS586696A (en) 1981-07-06 1981-07-06 Nighttime incoming call distribution system of automatic exchange

Country Status (1)

Country Link
JP (1) JPS586696A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS60261240A (en) * 1984-06-08 1985-12-24 Meisei Electric Co Ltd Operation mode switching system
JPS6298000A (en) * 1985-10-25 1987-05-07 日東紡績株式会社 Inorganic fiberboard

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS55110489A (en) * 1979-02-19 1980-08-25 Fujitsu Ltd Night call out system in private automatic branch of exchange

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS55110489A (en) * 1979-02-19 1980-08-25 Fujitsu Ltd Night call out system in private automatic branch of exchange

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS60261240A (en) * 1984-06-08 1985-12-24 Meisei Electric Co Ltd Operation mode switching system
JPS6298000A (en) * 1985-10-25 1987-05-07 日東紡績株式会社 Inorganic fiberboard
JPH0160600B2 (en) * 1985-10-25 1989-12-25 Nitto Boseki Co Ltd

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