JPS5224406A - Centralized service telephone answering system - Google Patents

Centralized service telephone answering system

Info

Publication number
JPS5224406A
JPS5224406A JP9857076A JP9857076A JPS5224406A JP S5224406 A JPS5224406 A JP S5224406A JP 9857076 A JP9857076 A JP 9857076A JP 9857076 A JP9857076 A JP 9857076A JP S5224406 A JPS5224406 A JP S5224406A
Authority
JP
Japan
Prior art keywords
answering system
telephone answering
centralized service
service telephone
centralized
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP9857076A
Other languages
Japanese (ja)
Inventor
Efu Taisu Piitaa
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of JPS5224406A publication Critical patent/JPS5224406A/en
Pending legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
JP9857076A 1975-08-18 1976-08-18 Centralized service telephone answering system Pending JPS5224406A (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US60524075A 1975-08-18 1975-08-18

Publications (1)

Publication Number Publication Date
JPS5224406A true JPS5224406A (en) 1977-02-23

Family

ID=24422819

Family Applications (1)

Application Number Title Priority Date Filing Date
JP9857076A Pending JPS5224406A (en) 1975-08-18 1976-08-18 Centralized service telephone answering system

Country Status (3)

Country Link
JP (1) JPS5224406A (en)
DE (1) DE2636964A1 (en)
GB (1) GB1560672A (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5329583A (en) * 1992-06-30 1994-07-12 At&T Bell Laboratories Enhanced automatic call distribution system operation

Also Published As

Publication number Publication date
GB1560672A (en) 1980-02-06
DE2636964A1 (en) 1977-03-03

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