JPS5217707A - Delay call number control system - Google Patents

Delay call number control system

Info

Publication number
JPS5217707A
JPS5217707A JP9372675A JP9372675A JPS5217707A JP S5217707 A JPS5217707 A JP S5217707A JP 9372675 A JP9372675 A JP 9372675A JP 9372675 A JP9372675 A JP 9372675A JP S5217707 A JPS5217707 A JP S5217707A
Authority
JP
Japan
Prior art keywords
call number
control system
number control
delay call
respect
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP9372675A
Other languages
Japanese (ja)
Other versions
JPS5818033B2 (en
Inventor
Keiji Hosoya
Hiroyasu Ito
Rikuro Mori
Junichi Mizusawa
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Nippon Telegraph and Telephone Corp
Original Assignee
NEC Corp
Nippon Telegraph and Telephone Corp
Nippon Electric Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp, Nippon Telegraph and Telephone Corp, Nippon Electric Co Ltd filed Critical NEC Corp
Priority to JP50093726A priority Critical patent/JPS5818033B2/en
Publication of JPS5217707A publication Critical patent/JPS5217707A/en
Publication of JPS5818033B2 publication Critical patent/JPS5818033B2/en
Expired legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Monitoring And Testing Of Exchanges (AREA)

Abstract

PURPOSE:A tolerant Delay Call number control system by means of which the variable seat numbers of handling persons is supervised and detected; the tolerant Delay Call number with respect to the seat number satisfying the prescribed service standard is calculated; and by controlling sending out ''line-busy sound'' with respect to the calls beyond that call number, a constant level of service can always be guaranteed.
JP50093726A 1975-07-31 1975-07-31 Machiawaseko Useigiyohoushiki Expired JPS5818033B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP50093726A JPS5818033B2 (en) 1975-07-31 1975-07-31 Machiawaseko Useigiyohoushiki

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP50093726A JPS5818033B2 (en) 1975-07-31 1975-07-31 Machiawaseko Useigiyohoushiki

Publications (2)

Publication Number Publication Date
JPS5217707A true JPS5217707A (en) 1977-02-09
JPS5818033B2 JPS5818033B2 (en) 1983-04-11

Family

ID=14090406

Family Applications (1)

Application Number Title Priority Date Filing Date
JP50093726A Expired JPS5818033B2 (en) 1975-07-31 1975-07-31 Machiawaseko Useigiyohoushiki

Country Status (1)

Country Link
JP (1) JPS5818033B2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5840957A (en) * 1981-09-04 1983-03-10 Fujitsu Ltd Controlling system of incoming call

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS4938842A (en) * 1972-08-11 1974-04-11

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS4938842A (en) * 1972-08-11 1974-04-11

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5840957A (en) * 1981-09-04 1983-03-10 Fujitsu Ltd Controlling system of incoming call

Also Published As

Publication number Publication date
JPS5818033B2 (en) 1983-04-11

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