JPH11339171A - Method for aiding emergent transmission - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce the probability of an incorrect report in a portable telephone set having an emergency transmission button. SOLUTION: When an emergency button is depressed (104) and the mode of a portable telephone set is converted into an emergency transmission mode (106), candidates for emergency transmission destinations and button symbols and names corresponding to the candidates are displayed on a screen (108) and an emergency transmission destination corresponding to a depressed button is called (120, 128). It is also available to select an emergency transmission destination by scrolling operation as substitution for the display of button symbols or names.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a portable telephone having an operation unit and a display unit, for example, a portable telephone or a PHS (Perso
In particular, the present invention relates to an operation support method for a user when making an emergency call using a telephone of this type.

[0002]

2. Description of the Related Art FIG. 5 shows a general functional configuration of a portable telephone, particularly a functional configuration of a portion related to operation and display. In the figure, an antenna 1 is generally disposed at the top of a housing, receives a radio signal emitted from a base station or another portable telephone, and transmits a radio signal to the base station or another portable telephone. Used to Radio unit 2
Performs amplification, demodulation, and the like on a signal received by the antenna 1, and performs amplification, modulation, and the like on a signal transmitted from the antenna 1. The arithmetic processing unit 3 is realized by an ASIC or the like, and performs operations such as an incoming / outgoing call operation via the wireless unit 2, processing of an audio signal related to a transmitter / receiver (not shown), and control of a screen of the display unit 6. The program is executed in accordance with an instruction from a user via the unit 4 or an operation state of the wireless unit 2 or the like, and according to a program on the memory 6. The operation unit 4 includes a plurality of buttons provided on the front surface of the housing, dials / switches provided on the side surface of the housing, and the like. Is operated by the user in answering the call of the user, making various settings relating to the functions of the telephone, and the like. The display unit 5 generally has a configuration in which an LCD or the like is arranged on the front surface of the housing. The display unit 5 performs the operation performed by the user via the operation unit 4 (for example, the calling subscriber number being dialed), and wireless communication. Information (for example, the called subscriber number) obtained through the unit 2 is displayed on the screen. The memory 6 stores data / parameters necessary for the operation, database information such as a telephone directory, etc., in addition to the operation program of the arithmetic processing unit 3.

[0003] One of the advantages of a portable telephone is that it is suitable for emergency calling. For example, in the event of a traffic accident, fire, sudden illness, etc., if a witness has a mobile phone on hand, the police can immediately report to the police or fire department from the spot, and thus promptly respond to an accident. Leads to coping. FIG. 6 shows a typical example of an emergency call operation in a conventional portable telephone, taking a report to a police station (110) as an example. In the first example, after operating the buttons in the order of 1, 1, 0, the call button 7, which is one of the buttons constituting the operation unit 4, is operated. In the second example, after the call button 7 is operated, the buttons are operated in the order of 1, 1, 0. In the third example, a telephone directory on the memory 6 is called by operating a button constituting the operation unit 4, a police station number is searched from the telephone directory, and displayed on the screen of the display unit 5,
Then, the call button 7 is operated. In the fourth example, the information (redial information) indicating one or a plurality of parties with whom a call was made immediately before, among the information stored in the memory 6, is displayed by operating a button constituting the operation unit 4. 5, and the call button 7 is operated.

[0004] All of these four types of operation methods are cumbersome for the user and hinder the promptness of emergency transmission.
For example, in the first and second examples, the user must enter the subscriber number of the call destination over all digits. In the third and fourth examples, a number of buttons must be operated or an operation different from that for a normal call must be performed in an operation of calling a telephone directory or redial information or an operation of specifying a call destination. . As a method that can solve such a problem, for example, as described in JP-A-63-253761 and JP-A-2-137565, an emergency button is provided as a part of the operation unit 4, and an emergency button is provided. There is a method of making a call to a specific party when an emergency button is operated. However, this method has a problem that a report is immediately sent to a police station or the like when an emergency button is accidentally pressed, resulting in an increase in false reports. Also an emergency button to call the police station,
There is also a problem that a plurality of emergency buttons must be provided (or an emergency key must be used in combination) such as an emergency button for calling a fire station.

[0005]

SUMMARY OF THE INVENTION It is an object of the present invention to reduce false alarms while continuing to maintain the advantages of the prior art using an emergency button, such as the speed of outgoing calls. One of the objects of the present invention is to reduce the number of emergency buttons to one,
An object is to allow a user to arbitrarily select a destination from among a plurality of destination candidates. In the present invention, these objects are achieved by improving the response on the screen to the operation of the emergency button.

In the emergency call support method according to the first configuration of the present invention, first, when an emergency button on the operation unit is operated by a user, a call destination candidate and a symbol of a button corresponding to each candidate are called. A plurality of names are displayed in a list on the screen of the display unit. Next, when the user operates a button associated with any of the candidates on the screen of the display unit, it is determined that the candidate associated with the button has been selected as the emergency call destination. Then, a call to the emergency destination is issued from the wireless unit. Therefore, the user can select an emergency destination from among a plurality of candidates, such as police and fire departments, and make a call by operating the emergency button and then operating the emergency destination identification button. Can be made. The number of emergency buttons may be one.

In the emergency call support method according to the second configuration of the present invention, first, when the emergency button on the operation unit is operated by the user, a plurality of call destination candidates are displayed on the screen of the display unit. List above. Next, a candidate temporarily selected by the user at present by operating the scroll buttons on the operation unit is indicated on the screen of the display unit. Further, when the call button on the operation unit is operated by the user, it is determined that the tentatively selected candidate at that time is selected as the emergency destination, and a call to the emergency destination is transmitted from the wireless unit. Emit. Therefore, the user can arbitrarily select an emergency destination from among a plurality of candidates, such as police and fire departments, by using the three-stage operation of the operation of the emergency button, the subsequent scrolling operation, and the operation of the call button, and make a call. Can be done. The number of emergency buttons may be one.

In practicing the present invention, when the emergency button is operated, the state of the telephone is automatically switched from a state not suitable for emergency calling to a state suitable for emergency calling. desirable. For example, when the emergency button is operated while the power of the telephone is off, the power is automatically turned on. By doing so, the operation of turning on the power can be omitted. In addition, when the emergency button is operated in a state where the lock is set so that at least a part of the instruction from the user via the operation unit is not accepted, the setting is automatically released, and the above procedure is performed. Let it run. This makes it possible to omit the operation of releasing the set lock, for example, the operation of inputting a password. Also, when the emergency button is operated in the non-notification mode in which the subscriber information is not transmitted to the call destination, after automatically setting the notification mode in which the subscriber information is transmitted to the call destination, Perform the above procedure. By doing so, it is possible to obtain information such as the subscriber number of the caller at the call destination without switching from the non-notification mode to the notification mode.

Further, if no candidate is selected as an emergency transmission destination during a period from when the emergency button is operated to when a predetermined time elapses, it is regarded as an erroneous operation and the apparatus shifts to a reception standby state. Is preferred. When shifting to the reception standby state, it is desirable to return to the previous state. For example, if the non-notification mode was set immediately before the emergency button was operated, the system automatically returns to the non-notification mode when shifting to the reception standby state, and locks immediately before the emergency button is operated. If is set, reset the lock automatically. When the power is off until the emergency button is operated (that is, when the power is automatically turned on in response to the operation of the emergency button), instead of shifting to the reception standby state, the power of the telephone is turned off. It is desirable to turn off automatically.

Only when the emergency button is continuously operated for a predetermined time or more (for example, only when the emergency button is pressed for a predetermined time or more), if the processing after the display of the candidate is executed, the operation of the emergency button is erroneously performed. Only a short-time operation does not activate the functions related to the emergency call and the display preceding the emergency call, and the probability of false alarm is further reduced. Also,
Since the discrimination can be made based on the operation continuation time, a button normally used for another purpose can be used as an emergency button.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described below with reference to the drawings. In addition, the same reference numerals are given to the same or corresponding components as those of the related art shown in FIGS. 5 and 6, and the description is omitted. Further, since the present invention can be implemented under the functional configuration shown in FIG. 5, the following description is based on the functional configuration shown in FIG. It is obvious to those skilled in the art that the functions and configurations shown in FIG. 5 do not represent all the functions and configurations of a portable telephone. For example, members such as a transmitter and a receiver are used in an actual telephone. It will be. As described later, in each embodiment of the present invention, the emergency button is provided as a part of the operation unit 4. However, the provision of the emergency button and the arrangement and structure of the button that can be used as the emergency button are described above. Or are obvious from the disclosure of these publications. Therefore, in order to simplify the description, illustration is omitted in the following description.

FIG. 1 shows an outline of a procedure executed by the arithmetic processing unit 3 in the portable telephone according to the first embodiment of the present invention. In the procedure shown in this figure, when the power of the telephone is turned on, the state of the arithmetic processing unit 3 and the like is in a standby state, that is, a state of waiting for reception of a call from another subscriber and operation of the operation unit 4 by the user. (102). When the user keeps pressing the emergency button 8 on the operation unit 4 for about one second (104), the operation mode of the telephone is changed to the emergency transmission mode (106), and the arithmetic processing unit 3 displays the information in response to the shift to the emergency transmission mode. A list of the emergency call destination candidates and the corresponding button symbols (or names) is displayed on the screen of the unit 5 (108). That is, as shown in FIG. 2, for example, the “*” button is given to the police (No. 110) by the fire department (119).
No.) is associated with the “#” button, and displayed on the screen of the display unit 5. Thereafter, the arithmetic processing unit 3 monitors whether or not the user has operated a button constituting the operation unit 4 until a predetermined time, for example, 5 seconds elapses (112) (110). .

If the user operates any button on the operation unit 4 before the lapse of 5 seconds, the arithmetic processing unit 3
Determines whether the operated button is a "*" button (114) and determines whether the operated button is a "#" button (122). When the operated button is the “*” button (114), the call operation to the police station is (1).
20) If the button is a “#” button (122), a call operation to the fire department (128) is executed by the arithmetic processing unit 3 and the wireless unit 2. The operated button is “*”
If the button is neither the button nor the “#” button, if five seconds have elapsed without the button being operated, or if the telephone call with the police station or fire department has ended, the state returns to the standby state described above.

Therefore, according to the present embodiment, the emergency button 8 is operated, and as a result, one of the buttons displayed on the screen of the display unit 5 is operated, so that a plurality of operations are performed. , An arbitrary candidate can be selected from among the emergency destination candidates, and a call can be made to the selected emergency destination. Therefore, in addition to the effect of simplifying the operation provided by providing the emergency button 8, it is possible to obtain the effect of reducing false reports to the police station and the fire department. Also, the number of emergency buttons 8 may be one, even though there are a plurality of emergency destination candidates.

Further, since it is assumed that the emergency call mode is not switched to until the emergency button 8 is operated for about one second, even if the emergency button 8 is operated erroneously,
If the operation time is relatively short (1 second or less), the processing related to the emergency call and the display preceding it is not executed. Therefore, also in this aspect, the probability of false alarm is reduced. Further, even if the emergency button is continuously operated for about one second, if none of the buttons are operated for a predetermined time, for example, five seconds thereafter (or only the buttons other than the “*” button and the “#” button are operated) If not, the state returns to the standby state, so that the probability of false alarm is further reduced. In addition, since the operation time is determined, a button normally used for another purpose can also be used as the emergency button 8. The operation required duration of the emergency button 8 should be set in consideration of the operability in an emergency. When the emergency button 8 can be provided as a dedicated button (without being used as another button), the operability can be improved by setting the emergency button 8 to a time shorter than 1 second, for example, about 0.5 second. is there.

Further, in this embodiment, when the "*" button or the "#" button is operated (114, 120),
Even if the mode at that time is not the calling number communication mode (1
16, 124), the mode is automatically switched to the calling number notification mode (118, 126), and a call is made to the emergency destination (120, 128). Therefore, even when the user sets the telephone to the calling number non-notification mode, information such as the subscriber number is automatically transmitted to the emergency call destination. As described above, in the present embodiment, switching to the mode suitable for emergency calling is automatically performed.

Further, in the present embodiment, when shifting to the emergency calling mode (106), it is determined whether or not the telephone is in a locked state. If the telephone is in a locked state, this is automatically released. I am trying to do it. That is, even when the lock is set so that the arithmetic processing unit 3 does not respond to at least a part of the operations performed on the operation unit 4, the locked state is automatically released. It will automatically transition to the state.

Further, in this embodiment, when shifting to the standby state (102), the operation mode of the telephone is switched to the previous operation mode. That is, if the mode is set to the calling number non-notification mode before shifting to the emergency calling mode, as described above, the mode is automatically switched to the calling number notification mode at the time of emergency calling. Alternatively, at the end of 128, automatic switching setting to the calling number non-notification mode is performed. If the locked state of the operation unit 4 is set before the emergency button 8 is operated, the locked state is automatically restored when step 120 or 128 is completed.

FIG. 3 shows an outline of a procedure executed by the arithmetic processing unit 3 in the second embodiment of the present invention. The first difference between the procedure shown in this figure and the procedure shown in FIG.
This is information displayed on the screen of the display unit 5 in step 108 when the mode shifts to the emergency transmission mode. That is,
As shown in FIG. 4, in the present embodiment, instead of displaying the symbol or name of the button corresponding to each emergency destination candidate, each emergency destination is displayed in a list, and any one of the emergency destinations is displayed. The emergency destination is displayed in a highlighted form such as a shaded character or a negative / positive inverted character. Second, the user scrolls the position of hatching or negative / positive reversal using the DOWN key, which is one of the buttons constituting the operation unit 4, and thereby temporarily selects an emergency transmission destination (109). In a state in which the desired emergency destination is shaded or negative / positive, the user presses the call button 7 in the operation unit 4 to confirm the selection of the emergency destination. According to this (11
0), and in steps 114 and 122, it is determined that the emergency destination indicated by hatching or reverse display is selected.

Therefore, according to the present embodiment, a desired emergency destination can be selected from a plurality of emergency destination candidates by operating the emergency button 8, operating the DOWN key, and operating the call button 7 in three stages. It is possible to select and make a call, and it is possible to obtain a telephone with fewer false alarms and fewer emergency buttons 8 than in the past.

The present invention can be realized as a configuration in which the power of the telephone is automatically turned on when the emergency button 8 is operated. That is, the emergency button 8 can be used as a button for turning on the power to the telephone and a button for shifting to the emergency transmission mode.
In this case, the power of the telephone may be automatically turned off at the end of step 120 or 128.

[Brief description of the drawings]

FIG. 1 is a flowchart showing a flow of a procedure according to a first embodiment of the present invention.

FIG. 2 is a diagram showing an example of a display screen and an operation procedure in this procedure.

FIG. 3 is a flowchart illustrating a procedure flow according to a second embodiment of the present invention.

FIG. 4 is a diagram showing an example of a display screen and an operation procedure in this procedure.

FIG. 5 is a block diagram illustrating a functional configuration of a main part of the portable telephone.

FIG. 6 is a diagram showing a typical example of an emergency call operation according to the related art.

[Explanation of symbols]

 3 arithmetic processing unit, 4 operation unit, 5 display unit.

Claims (10)

[Claims] When an emergency button on an operation unit is operated by a user, a plurality of sets of candidates for a call destination and a symbol or name of a button corresponding to each candidate are displayed in a list on a screen of a display unit. Step: When the user operates a button associated with any of the candidates on the screen of the display unit, it is determined that the candidate associated with the button has been selected as the emergency call destination Transmitting a call to the emergency destination from the wireless unit, and transmitting the call to the emergency destination selected by the user from among a plurality of candidates such as police, fire, etc. An emergency call support method performed by a portable telephone having a wireless unit. 2. A step of displaying a list of a plurality of call destination candidates on a screen of a display unit when an emergency button on the operation unit is operated by a user, and operating a scroll button on the operation unit. Pointing the candidate temporarily selected by the user on the screen of the display unit, and when the call button on the operation unit is operated by the user, the candidate temporarily selected at that time is urgent. Determining that the call has been selected as a call destination, and placing a call to the emergency call destination from the wireless unit; and transmitting the call to the emergency call destination selected by the user from a plurality of candidates, such as police and fire departments. An emergency call support method, which is executed by a portable telephone including the operation unit, the display unit, and the wireless unit. 3. The emergency call support method according to claim 1, wherein when the emergency button is operated while the power of the telephone is off, the power is automatically turned on. Emergency calling support method. 4. The emergency call support method according to claim 1, wherein the lock is set so that at least a part of an instruction from a user via an operation unit is not received. When the emergency button is operated, the setting is automatically canceled, and the above steps are sequentially executed, and an emergency call support method is provided. 5. The emergency call support method according to claim 1, wherein the emergency button is operated in a non-notification mode in which subscriber information is not transmitted to a call destination. An emergency call support method comprising: automatically setting a notification mode for transmitting subscriber information to a call destination; and sequentially executing the above steps. 6. The emergency call support method according to claim 1, wherein any candidate is selected as an emergency call destination during a period from when the emergency button is operated to when a predetermined time elapses. An emergency call support method characterized by automatically shifting to a reception standby state when there is no call. 7. The emergency call support method according to claim 3, wherein, when no candidate is selected as an emergency call destination during a period from when the emergency button is operated to when a predetermined time elapses, the telephone The emergency call support method characterized by automatically turning off the power of the telephone. 8. The emergency call support method according to claim 4, wherein if no candidate is selected as an emergency call destination during a period from the time when the emergency button is operated to the time when a predetermined time elapses, an automatic call is automatically made. And automatically resetting the lock when the lock is set immediately before the emergency button is operated. 9. The emergency call support method according to claim 5, wherein when no candidate is selected as an emergency call destination during a period from when the emergency button is operated to when a predetermined time elapses, the emergency call is automatically performed. If the non-notification mode is set immediately before the emergency button is operated, the mode automatically returns to the non-notification mode when shifting to the reception standby state. Emergency calling support method. 10. The emergency call support method according to claim 1, wherein a process after displaying a candidate is executed only when the emergency button is continuously operated for a predetermined time or more. Emergency call support method.