JPH11195188A - Remote monitoring device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a remote monitoring device to be easily and surely connected with a desired terminal equipment from a monitoring center side. SOLUTION: A monitoring center 20 is provided with a terminal management information storing part 20d for storing at least the terminal identification information of a terminal equipment, the telephone number of the terminal equipment, incoming sequence information in the terminal equipment having a common telephone number, and the incoming information of the terminal equipment; a writing means for writing incoming inhibition information in the terminal management information storing part 20d according to incoming inhibition setting in a prescribed terminal equipment, for example, a terminal state managing device 20e; and a judging means for judging whether or not the terminal equipment is in the incoming inhibition state based on information stored in the terminal management information storing part 20d, for example, terminal state managing device 20e. A processing such as judgment of the incoming sequence of terminal equipment having the same telephone number and judgment of the terminal equipment to which incoming inhibition setting is operated can be attained without intervention of any control center staff.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a remote monitoring apparatus, and more particularly, to a remote monitoring apparatus suitable for connection processing to a terminal device performed by a monitoring center via a communication line.

[0002]

2. Description of the Related Art Conventionally, a remote monitoring device has a plurality of terminal devices connected to equipment provided in a building and a monitoring center connected to these terminal devices via a communication line. . In some cases, a telephone number for connecting from the monitoring center to the terminal device is the same for a plurality of terminal devices.

In the conventional remote monitoring apparatus configured as described above, there is another terminal apparatus having the same telephone number from the monitoring center side, and a connection is made to a predetermined terminal apparatus having a low receiving order. In this case, the user dials the telephone number. First, when a terminal device with a higher incoming order receives a call, the terminal device is set to prohibit the incoming call and the call is terminated. By repeating this, incoming call prohibition is set for all terminal devices having a higher incoming call rank than the predetermined terminal device to be connected, and thereafter, the terminal device is connected to the predetermined terminal device.

[0004] Examples of this type include those described in JP-A-6-71291.

[0005]

By the way, in the above-mentioned conventional remote monitoring device, there is another terminal device having the same telephone number from the monitoring center side, and a connection is made to a predetermined terminal device having a lower incoming call order. The operation to be performed is performed by a monitoring center member. For this reason, it is necessary for the monitoring center staff to repeat the process while always taking note of to which terminal device the incoming call prohibition setting has been completed. These are complicated operations and there is a risk of erroneous operation.

SUMMARY OF THE INVENTION The present invention has been made in view of such circumstances in the prior art, and has as its object to provide a remote monitoring device which can be easily and reliably connected from a monitoring center to a desired terminal device. Is to do.

[0007]

In order to achieve this object, the present invention provides a plurality of terminal devices connected to facility equipment provided in a building, and these terminal devices are connected via a communication line. In a remote monitoring device comprising a monitoring center and a plurality of said terminal devices having the same telephone number, in said monitoring center, at least terminal identification information of said terminal device,
A terminal management information storage unit that stores the telephone number of the terminal device, incoming call order information of the terminal device having the same telephone number, and incoming information of the terminal device, according to performing incoming call prohibition setting for a predetermined terminal device; Writing means for writing incoming call prohibition information to the terminal management information storage section, and determination means for determining whether or not the terminal apparatus is receiving incoming call based on information stored in the terminal management information storage section. It is.

According to the present invention having the above-described configuration, when a connection is made from the monitoring center to a predetermined terminal device, first, the same as the predetermined terminal device based on the information stored in the terminal management information storage unit. It is determined whether or not there is another terminal device having the telephone number of, and if there is another terminal device at this time, the incoming order of the predetermined terminal device and the other terminal device is determined. Then, when the monitoring center makes a dial call to the telephone number, a connection process is once performed to the other terminal device having a higher order of arrival than the predetermined terminal device. At this time, the incoming call prohibition setting is made for the other terminal device, and the incoming call prohibition information is written into the terminal management information storage unit by the writing unit.
Thereafter, the judging means reads the incoming call prohibition information from the terminal management information storage unit, judges that the other terminal device is in the incoming call prohibition, and performs connection processing with the terminal device in the next incoming call order. Command. By repeating such processing, a connection to a predetermined terminal device with a low incoming order is made.

[0009] This makes it possible to perform processing such as determination of the order of arrival of terminal devices having the same telephone number and determination of a terminal device for which incoming call prohibition has been set, without the intervention of a monitoring center member. In addition, the monitoring center can connect to the desired terminal device reliably and reliably.

[0010]

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing an embodiment of a remote monitoring apparatus according to the present invention.

FIG. 1 is a block diagram showing an embodiment of the remote monitoring device of the present invention, FIG. 2 is an explanatory diagram showing information stored in a terminal management information storage section of the remote monitoring device of FIG. 1, and FIG. 5 is a flowchart illustrating a processing procedure of one remote monitoring device.

As shown in FIG. 1, the remote monitoring device according to the present embodiment communicates with terminal devices 3a and 3b connected to equipment 2a and 2b provided in a building 1, respectively. And a monitoring center 20 connected via the line 4. In addition, the terminal devices 3a and 3b are provided with a function of transmitting a response signal to an incoming signal from the monitoring center 20 in accordance with a priority determined in advance according to the incoming time and enabling data communication. .

Further, the monitoring center 20 includes a transmitting / receiving device 20a for transmitting / receiving data to / from the terminal devices 3a and 3b via a communication line, and an input device 20b for inputting various information.
And a display device 20c for displaying various information, and a terminal device 3
a terminal management information storage unit 20d for storing a communication availability state with the terminal a and 3b; State management device 20e
Determining means for determining whether or not the terminal device is in a call inhibition state based on the information stored in the terminal management information storage unit 20d, for example, a terminal state management device 20e;
The control device 20f includes a control device 20f that controls the device 20e, and a master storage device 20g that stores a building name, a building code, a telephone number of a terminal device, and the like.

As shown in FIG. 2, the terminal management information storage unit 20d has terminal management information tables 30a to 30n created in units of telephone numbers and the like. Terminal identification information, terminal devices 3a, 3
terminal devices 3a and 3 having the telephone number b and the common telephone number
Incoming order information in b and incoming information of the terminal devices 3a and 3b, that is, incoming prohibition release time is stored. In FIG. 2, the incoming call priority information is described from top to bottom according to the incoming call priority of the terminal device.

In this embodiment, the monitoring center 20
When trying to perform data communication with an arbitrary terminal device, for example, the terminal device 3b through the input device 20b, first,
As shown in FIG. 3, as step S1, the building code of the building 1 in which the terminal device 3b is provided is input. The control device 20f fetches the telephone number of the terminal device 3b from the master storage unit 20g based on the building code input in step S2, and matches the telephone number from the terminal management information storage device 20d in step S3 based on the telephone number. The terminal management information tables 30a to 30n to be searched are searched. Next, the terminal state management device 20e extracts the corresponding terminal management information table 30a from the terminal management information storage device 20d,
In step S4, the building code of the terminal device 3a having the highest incoming call priority from the terminal management information table 30a is compared with the building code of the terminal device 3b input in step S1. If the respective building codes do not match as a result of this comparison, it is determined in step S5 whether or not the terminal device 3a is in the reception prohibited time zone. A dial call is made from 20. At this time, an incoming call prohibition setting for prohibiting the response to the incoming signal to the terminal device 3a, for example, for 10 minutes is performed in step S7, and then the line is disconnected in step S8. Thereafter, the terminal status management device 20e determines in step S9 the time during which the terminal device 3a is released from the incoming call prohibition,
The current time plus 10 minutes is written in the incoming call prohibition release time column of the terminal device 3a provided in the terminal management information table 30a of the terminal management information storage unit 20d, and the terminal device 3b having the next highest incoming ranking is selected in step S10. . Next, as step S4, the terminal status management device 20e sets the building code of the terminal device 3b having the next highest incoming call priority from the terminal management information table 30a stored in the terminal management information storage device 20d and the building code input in step S1. And if the respective building codes match as a result of the comparison, dialing is performed as step S11, and step S12 is performed.
Performs data communication with the terminal device 3b. After the end of the data communication, the line is disconnected in step S13, and the data communication result is displayed on the display device 20c.

In the embodiment configured as described above, it is possible to perform processing such as determination of the order of arrival of terminal devices having the same telephone number and determination of a terminal device for which incoming call prohibition has been set without the intervention of a monitoring center member. Therefore, the monitoring center can easily and reliably connect to a desired terminal device.

[0017]

Since the present invention is constructed as described above, it is possible to easily and reliably connect a desired terminal device from the monitoring center side, thereby reducing the labor of the monitoring center staff. In addition, there is an effect that operation errors can be reduced and reliability can be improved.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of a remote monitoring device of the present invention.

FIG. 2 is an explanatory diagram showing information stored in a terminal management information storage unit of the remote monitoring device in FIG.

FIG. 3 is a flowchart illustrating a processing procedure of the remote monitoring device of FIG. 1;

[Explanation of symbols]

 Reference Signs List 1 building 2a, 2b equipment 3a, 3b terminal device 4 communication line 20 monitoring center 20a transmitting / receiving device 20b input device 20c display device 20d terminal management information storage device 20e terminal state management device (writing means, judgment means) 20f control device 20g master Storage device

Continuation of the front page (51) Int.Cl. ⁶ Identification symbol FI H04Q 9/00 311 H04Q 9/00 311G (72) Inventor Masafumi Kadowaki 1-6 Kanda Nishikicho, Chiyoda-ku, Tokyo, Japan In the Hitachi Building System ( 72) Inventor Toshihiko Hatakeyama 1-6-6 Kandanishikicho, Chiyoda-ku, Tokyo Inside Hitachi Building System Co., Ltd.

Claims (1)

[Claims] 1. A system comprising: a plurality of terminal devices connected to facility equipment provided in a building; and a monitoring center connected to these terminal devices via a communication line, wherein the plurality of terminal devices are connected to the same telephone. In the remote monitoring device having a number, at least the terminal identification information of the terminal device, the telephone number of the terminal device, the receiving order information in the terminal device having a common telephone number, and the incoming of the terminal device are provided to the monitoring center. A terminal management information storage unit that stores information; a writing unit that writes incoming call inhibition information to the terminal management information storage unit in response to performing an incoming call inhibition setting for a predetermined terminal device; and a writing unit that is stored in the terminal management information storage unit. A determination unit for determining whether or not the terminal device is receiving a call based on the received information.