JPH11120038A - Terminal equipment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To facilitate the acquisition of log when a terminal equipment is faulty. SOLUTION: When this terminal equipment is started up, a program is loaded from an internal storage part other than a floppy disk drive 6 and started, and an FD(floppy disk) is set in the floppy disk drive 6 during the operation. Here, if a fault occurs during the operation, the log of the fault is stored directly on the FD set in the floppy disk drive 6.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a terminal device having a drive for a removable medium such as a floppy disk, an MO disk, and a removable HDD. This is useful for an operation to acquire a log as failure information.

[0002]

2. Description of the Related Art When a failure occurs in a conventional terminal device,
The log of the failure is stored in a built-in hard disk. When an operator operates a keyboard to give a predetermined command, a copy is made from a built-in hard disk to a floppy disk. In some cases, a log acquisition operation is performed from a machine such as another server connected to the network, and the log is acquired via the network.

[0003]

However, in a conventional terminal device, when a network connection is made, a log acquisition operation is performed from a machine such as another server, so that a failure occurs in the network system itself. When it occurs, the log acquisition operation cannot be performed from the machine. Even in such a case, it is necessary for the maintenance staff or the like to perform a log acquisition operation by operating a keyboard or the like of the failed terminal device.

[0004] For this reason, when performing a log acquisition operation on the failed terminal itself, regardless of whether the terminal is connected to a network, it is necessary to operate a keyboard or the like. There is a problem that the operator must be familiar with the procedure for the operation, which places a burden on maintenance personnel and the like. In addition, since it is necessary to familiarize the user with the procedure, there is a problem that a user may not be able to perform a log acquisition operation, and a failure may not be quickly dealt with. Furthermore, if the terminal device does not have an input device required for log acquisition operation such as a keyboard, the maintenance staff must bring the keyboard or the like to the terminal device and connect it. There is a problem that it may take time, and that it may not be possible to quickly respond to the failure.

Further, since the procedure of the log acquisition operation is complicated, there is a problem that the log acquisition may fail due to an operation mistake.

[0006]

SUMMARY OF THE INVENTION Accordingly, the present invention provides a terminal device having a drive for a removable medium such as a floppy disk, MO disk, or removable HDD, which reads a program from a built-in storage unit other than the drive at the time of startup. The drive is started, a storage medium is set in the drive during operation, and when a failure occurs during operation, a log of the failure is accumulated in the storage medium set in the drive.

[0007] Further, at the time of startup, a program is read from a built-in storage unit other than the drive, and is started,
When a failure occurs during operation, a log of the failure is stored in a built-in storage unit other than the drive, and when a storage medium is set in the drive and started after the failure, the log is stored. A set of media may be recognized, and a command for copying the log stored in the storage unit to the storage medium may be issued based on the recognition, and the log may be copied.

[0008]

Embodiments of the present invention will be described below with reference to the drawings. First Embodiment FIG. 1 is a hardware configuration diagram necessary for processing according to an embodiment. In the figure, reference numeral 1 denotes a main control unit which controls the entire terminal device, performs processing by executing a program, and has a log acquisition processing function described later in the present invention. Reference numeral 2 denotes a main memory, which is configured by a chip or the like built in the terminal device and stores the program and the like. 3 is a hard disk control unit,
Reference numeral 4 denotes a hard disk device, which is built in the terminal device and accesses the hard disk. Reference numeral 5 denotes a floppy disk control unit, and reference numeral 4 denotes a floppy disk device, which is a removable medium for accessing a floppy disk to be set.

Next, a log acquisition process according to this embodiment will be described. FIG. 2 is a flowchart of the log acquisition process. In the present embodiment, a case where a log file is stored in a floppy disk (hereinafter referred to as “FD”) will be described. However, the present invention is not limited to the FD as long as it is a removable medium. For example, a storage medium such as a hard disk or an MO disk as a removable medium may be used. It is assumed that the size of the log file is such that a plurality of log files can be stored in the FD, but the size may be changed according to the capacity of the storage medium. In addition, the terminal device is, in principle, F
It is set so that the program is read from D and not started. The setting may be performed in advance at the time of factory shipment or the like.

S1: When a failure occurs while the terminal device is operating, the main control unit 1 shifts the processing to S2. S2: The main control unit 1 grasps a log, which is information useful for investigating a failure, and temporarily stores the log in a temporary storage area. S3: The main controller 1 sends a floppy disk drive (FD drive) 6 to the floppy disk controller 5
Make sure that is set. If it has been set, the process proceeds to S4; otherwise, the log acquisition process ends.

S4: The main controller 1 causes the floppy disk controller 5 to confirm whether the FD has been formatted. If it has not been formatted, the process proceeds to S5, and if it has been formatted, the process proceeds to S6. S5: The main controller 1 causes the floppy disk controller 5 to perform FD format processing.

S6: The main control section 1 causes the floppy disk control section 5 to read the contents of the FD and confirms whether or not there is a free storage area. If there is no space, proceed to S
Then, if there is a space, the process proceeds to S8. S7: The main controller 1 causes the floppy disk controller 5 to delete the oldest log file of the FD.

S8: The main controller 1 causes the floppy disk device 5 to store the temporarily stored log as a log file in the FD as the latest one. According to the first embodiment, while the terminal device is operating, F
By simply setting D, even if a failure occurs, the log at that time is directly accumulated in the FD, so that an operator such as a maintenance staff does not need to perform a log acquisition operation.

Second Embodiment Hereinafter, differences from the first embodiment will be mainly described. Since the hardware configuration is the same as that of the first embodiment, description thereof will be omitted, and reference will be made as needed when necessary. FIG. 3 is a flowchart of the log acquisition process.

S1: When a failure occurs while the terminal device is operating, the main control unit 1 shifts the processing to S2. S2: The main control unit 1 grasps a log, which is information useful for investigating a failure, and temporarily stores the log in a temporary storage area. S3: The main control unit 1 causes the hard disk device 4 to store the temporarily stored log as a log file as the latest log.

FIG. 4 is a flowchart of a process at the time of writing the log to the FD. S1: When an operator such as a maintenance person turns on the power of the terminal device to start it up, the main controller 1 shifts the processing to S2. S2: The main control unit 1 checks whether the log is stored in the hard disk. If it is stored, the process proceeds to S3
And terminate the processing if it is not stored.

S3: The main control unit 1 makes the floppy disk control unit 5 confirm whether the FD is set in the floppy disk device (FD drive) 6.
If it is set, the process proceeds to S4. If it is not set, the log acquisition process is not performed and the normal operation process is performed. S4: The main controller 1 makes the floppy disk controller 5 confirm whether the FD has been formatted. If it has not been formatted, the process proceeds to S5, and if it has been formatted, the process proceeds to S6.

S5: The main controller 1 causes the floppy disk controller 5 to perform FD format processing. S6: The main control unit 1 causes the floppy disk control unit 5 to read the contents of the FD, and confirms whether or not there is a free storage area. If there is no space, the process proceeds to S7, and if there is a space, the process proceeds to S8.

S7: The main controller 1 causes the floppy disk controller 5 to delete the oldest log file of the FD. S8: The main control unit 1 reads the log file from the hard disk and causes the floppy disk device 5 to store the log file as the latest one in the FD. According to the second embodiment, the log at the time of the failure is directly copied to the FD just by setting the FD when the terminal device in which the failure has occurred is started up. You do not need to run the operating system.

[0020]

As described above, according to the present invention, regardless of whether or not a network connection is established, when a log is obtained by a terminal device in which a failure has occurred, a keyboard or the like is conventionally operated. This eliminates the necessity and eliminates the need for the maintenance staff or the like to become familiar with the procedure for the log acquisition operation, thereby reducing the burden on the maintenance staff or the like. In addition, since it is not necessary to familiarize the user with the procedure, the user can easily perform the log acquisition operation, and an effect of quickly responding to the failure recovery can be obtained. Furthermore, even when the input device necessary for log acquisition operation such as a keyboard is not always provided in the terminal device, it is not necessary for the maintenance staff or the like to bring the keyboard or the like to the terminal device and connect it. Since no time is required for preparation, an effect of quickly responding to a failure can be expected. Furthermore, since the log acquisition can be performed only with the set of the removable media, the procedure of the log acquisition operation is simplified, and the effect of preventing the failure of the log acquisition due to an operation mistake can be expected.

[Brief description of the drawings]

FIG. 1 is a hardware configuration diagram required for processing according to an embodiment;

FIG. 2 is a flowchart of a log acquisition process according to the first embodiment;

FIG. 3 is a flowchart of a log acquisition process according to the second embodiment;

FIG. 4 is a flowchart of a log FD writing process according to the second embodiment;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Main control part 2 Main memory 3 Hard disk control part 4 Hard disk drive 5 Floppy disk control part 6 Floppy disk drive

Claims (2)

[Claims] 1. A terminal device having a drive for a removable medium such as a floppy disk, an MO disk, or a removable HDD, reads a program from a built-in storage unit other than the drive at the time of startup, and starts the program. A terminal device, wherein when a failure occurs during operation, a log of the failure is stored in the storage medium set in the drive. 2. A terminal device having a drive for a removable medium such as a floppy disk, an MO disk, or a removable HDD, reads a program from a built-in storage unit other than the drive at the time of startup, and starts the program. When a failure occurs, a log of the failure is stored in a built-in storage unit other than the drive, and when a storage medium is set in the drive after the failure occurs and started, the set of the storage medium is deleted. A terminal device, which recognizes and issues an instruction to copy the log stored in the storage unit to the storage medium based on the recognition, and causes the log to be copied.