JPH10222712A - Display processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a display processor with which the execution of interactive operation can be kindly supported even for an unskilled operator. SOLUTION: Concerning equipment for interactively guiding operation contents for each operation process for the operator by displaying series of operation to be performed by the operator as a guide picture on a display while dividing it into plural operation processes, the operation contents are shown for each operation process as the guide picture. The manipulated variables of all the operation processes are displayed on manipulated variable display means (st.3, 7, 11 and 14) and while confirming the normal operation of operator for each operation process, the proceeding conditions of all the operation processes are displayed on operation proceeding condition display means (st.6, 10, 13 and 16). Thus, when executing series of continuous operation, manipulated variables and variables to be manipulated can be known by symbols separated for each operation process.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a display processing device used for a device which displays the contents of an operation on a display in an interactive manner with an operator to support the execution of a series of continuous operations.

[0002]

2. Description of the Related Art In recent years, there has been an increasing number of devices that perform a continuous series of operations using computer control. In such a device, a series of operations is divided into a plurality of operation steps and displayed on a display as a guide screen, thereby guiding an operator to the operation procedure in an interactive manner. Such devices include, for example, automatic transfer devices used in banks and postage meters used in post offices.

[0003]

In a conventional device in which an operation procedure is shown to an operator in an interactive manner, a guide screen for the next operation is displayed when one operation is completed. It is unclear how many operation steps remain after the operation steps have been completed. Recently, there is a tendency to save labor by forcing customers to perform such operations, but it is unfriendly for customers who use equipment less frequently because the progress of the operation process is unknown. May give anxiety to the elderly.

[0004] When installing application software or the like on a computer, an operation procedure is presented to the user in an interactive manner, and the reading status of the computer is displayed as a percentage. This display indicates the progress of the computer itself in one of the operations, and does not indicate the progress of all operations. As a result, a beginner may feel uneasy.

[0005]

According to the first aspect of the present invention,
By displaying a series of operations performed by an operator on a display as a guidance screen divided into a plurality of operation steps, a device that guides the operator to the operation contents for each operation step in an interactive manner can be used. Operation amount display means for displaying the operation amount of all operation steps by displaying the same number of symbols as the number of operation steps, and confirming the normal operation of the operator for each operation step and changing the display of the symbols to perform all operations Operation progress display means for displaying the progress of the process. Therefore, the operation content is displayed as a guide screen for each operation step, the number of operations in all operation steps is displayed by the number of symbols, and the symbol is displayed each time a normal operation is performed by the operator in each operation step. Is changed, the progress of all the operation steps is recognized.

According to a second aspect of the present invention, in the first aspect of the invention, the operation amounts of all the operation steps and the progress thereof are displayed on each guide screen showing the operation content of one operation step. Therefore, the operation procedure, the number of operations in all the operation steps, and the progress thereof are recognized on one screen.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described with reference to the drawings. By displaying a series of continuous operations in a plurality of operation steps on a display as a guide screen on the display, the present embodiment is a device that guides the operator to each operation step in an interactive manner for each operation step. In the embodiment, a postage meter will be described as an example.

Although not shown mechanically, the postage meter measures the weight and size of a mail placed on a predetermined place, calculates a fee according to the measurement result, and issues a stamp. Electronic circuit. Hereinafter, the electronic circuit is shown in FIG. A system bus 4 connects a ROM 1 in which fixed data such as a program is written, a CPU 2 for executing a program in the ROM 1 while observing the operation status of each unit, a RAM 3 for temporarily writing variable data, and the like.

Further, a display control circuit 6 for controlling the operation of the display 5, a weight sensor control circuit 8 to which a weight sensor 7 which is a main component of an electronic balance (not shown) is connected, and a size measuring section ( Plural sensors 9 which are the main components of (not shown)
Are connected to the CPU 2 via the system bus 4. The size measurement sensor control circuit 10 to which the CPU 11 is connected, the keyboard circuit 12 to which the keyboard 11 is connected, and the interfaces 13 and 14 are connected. The interface 13 has a stamp issuing unit 1
5 interface 16 is connected, and the interface 14 has an interface 18 of the bill / money control unit 17.
Is connected.

The plurality of sensors 9 are arranged at predetermined positions of the place where the mail is placed in the size measuring unit so as to detect the size of the mail in the height, depth and width directions, respectively.

In such a postage meter, a series of operations of measuring the weight and size of a postal matter, calculating a postage according to designation of ordinary, express delivery, registered mail, and the like, and issuing a stamp are performed. Hereinafter, the execution of the operation will be described with reference to the flowchart shown in FIG. First, in step st.1, it is determined that the input from the keyboard 11 is the mode selection, and in step st.2, it is determined that the mode selection is the stamp issuing mode. As shown, the display 5 displays a guide screen 19 (see FIG. 3) showing the operation contents of the mail weight measurement and a four-division progress bar 20. The four-part progress bar 20 is necessary for a series of operations by arranging the symbols S ₁ , S ₂ , S ₃ , and S ₄ in the same number as the total number of operation steps operated by the operator to issue stamps. It shows a large amount of operation. In this example, since the number of operations (the number of symbols) performed by the operator is four, it is displayed as a four-division progress bar 20.

When the operator places the mail on the electronic balance in accordance with the display, the weight of the mail is measured in step st.4. That is, the weight sensor (load cell) 7
The weight of the postal matter is calculated by the weight sensor control circuit 8 based on the output of. When the calculation result is displayed in the weight display area 19a of the guidance screen 19, it is determined that the weight measurement is completed in step st.5, and the process proceeds to step st.6.

In step st.6, the first division (symbol S ₁ ) of the four-division progress bar 20 is painted out (inverted to black) to indicate that the first operation by the operator has been completed. This solid state is shown by meshing in FIGS. Subsequently, in step st.7, as shown in FIG. 4, a guidance screen 21 indicating the operation content of the mail size measurement and a four-division progress bar 20 in a state where the first division is filled are displayed. Is displayed on the container 5.
When the operator places the mail on a predetermined position of the size measuring unit (not shown) in accordance with the display, the size of the mail is measured in step st.8. That is, the size in the height, depth, and width directions of the mail is calculated by the size measurement sensor control circuit 10 based on the outputs of the plurality of sensors 9. The calculation result is the size display area 2 of the guidance screen 21.
When it is displayed in 1a, it is determined in step st.9 that the size measurement has been completed, and the process proceeds to step st.10.

In step st.10, a four-part progress bar 20 is used to indicate that the second operation by the operator has been completed.
The second division (symbol S ₂ ) is painted out. Subsequently, in step st.11, as shown in FIG. 5, the guide screen 22 showing the operation contents of the special handling designation of the postal matter and up to the second division The four-division progress bar 20 in a filled state is displayed on the display 5. Here, designating the special handling means, as shown in FIG. 6, a regular key 11a for designating ordinary mail, a express key 11b for designating express mail,
This is to select the input of the registered key 11c for specifying the registered mail. For example, these keys are 11a, 11b,
11 c is provided on the right side of the display 5. Although these keys 11a, 11b, and 11c are provided on the keyboard 11, they may be arranged as touch panel switches on the guide screen 22. Key 11 as indicated
When one of a, 11b, and 11c is selected and operated, the designated result is displayed in the handling display area 22a of the guide screen 22, and it is determined that the input operation of the designated key is completed in step st. Then, the process goes to step st.13.

At step st.13, to indicate that the third operation by the operator has been completed, a four-part progress bar 20 is displayed.
The third division (symbol S ₃ ) is painted out, and then, in step st.14, as shown in FIG. 7, the screen 23 showing the contents of the fee input guidance operation and the state of being painted up to the third division Is displayed on the display 5. Assuming that the size of the measured mail is a standard size, the type is displayed as a standard, and if the mail is designated as a normal mail in the previous operation process, the handling is displayed as normal, and as a result of the weight measurement, for example, 80 The price of the yen is displayed. When cash is inserted from an open insertion slot (not shown) according to the guidance screen 23, the bill / money control unit 17 executes the selection of the denomination and the detection of the input amount, and in step st. When it is determined that is equal to or more than the fee, the process proceeds to step st.16.

At step st.16, a four-division progress bar 20 is displayed to indicate that the fourth operation by the operator has been completed.
The fourth division (symbol S ₄ ) is painted out. Subsequently, in step st.17, the receipt of the fee is determined and the stamp issuance unit 15 issues a stamp. If it is determined in step st.18 that there is change, step st.19
In, the change is returned to the return port, and the return port is opened. Subsequently, in step st.20, if there is a change, the final screen 24 is displayed on the display 5 as shown in FIG.
Is displayed. On this screen 24, the charge, the deposit amount (the amount entered in the previous operation process) and the change amount are displayed, and a message "Please take a stamp and change.""Thank you very much." Is displayed. At this time, the four-division progress bar 20 is painted over all four divisions. When the operator receives the change from the return port, the return port is closed, and a series of transaction operations ends.

Here, steps st.3, 7, 11, and 14 display the division progress bar 20 in which the symbols S ₁ , S ₂ , S ₃ , and S ₄ of the same number as the total number of operation steps are arranged in a line. This corresponds to the operation amount display means for displaying the operation amounts of all the operation steps. In step st.20, the operator can confirm that all operations have been completed by displaying the four-division progress bar 20, which is filled over all four divisions.

In steps st.6, 10, 13, and 16, the symbols S ₁ , S ₂ , S ₃ , and S ₄ are painted out when the normal operation of the operator is confirmed for each operation (display). change)
This corresponds to operation progress display means for displaying the progress of all operation steps.

In steps st.6 and st.7, the first division of the four-division progress bar 20 is first painted out.
Although the guide screen 21 for measuring the size of the mail is displayed, the process may be performed in which the guide screen 21 for measuring the size of the mail is displayed first, and then the first division of the four-division progress bar 20 is filled.
Steps st.10 and st.11 and steps st.13 and s
Also at t.14, after the guidance screens 22 and 23 of the operation process to be operated are displayed first, the four-part progress bar 20 is displayed.
May be applied.

Also, the method of painting symbols S ₁ , S ₂ , S ₃ , and S ₄ when the operation is completed for each operation step has been described. Conversely, symbols S ₁ , S ₂ , S ₃ , and S ₄ are first replaced by symbols. The display may be painted out and the painting out process may be performed each time the operation is completed. The point is that the symbol may be changed, and a process of adding a check mark to the symbol may be performed.

[0021]

According to the first aspect of the present invention, a series of operations performed by the operator are divided into a plurality of operation steps and displayed on the display as a guide screen, so that the operation contents are provided to the operator for each operation step. On the device that guides the user in an interactive manner, displays the same number of symbols as the total number of operation steps and displays the operation amount of all operation steps, and confirms the normal operation of the operator for each operation step Operating status display means for displaying the progress of all the operating steps by changing the display of the symbols, so that the operation content is displayed as a guide screen for each operating step, and the operation of all the operating steps is performed. The number can be displayed by the number of symbols, and the progress of all operation steps can be recognized by changing the display of symbols each time a normal operation is performed by the operator for each operation step It can be. Thus, when performing a series of operations, it is possible to know the progress of the operation procedure classified in the order of the operation steps and the amount of operation to be performed. Therefore, even a customer unfamiliar with the operation can be kindly supported to perform the operation in an interactive manner.

According to the second aspect of the present invention, since the operation amounts of all the operation steps and the progress thereof are displayed on each guide screen showing the operation contents of one operation step, the operation procedure and the operation in all the operation steps are displayed. The number and its progress can be recognized on one screen.

[Brief description of the drawings]

FIG. 1 is a flowchart illustrating a process according to an embodiment of the present invention.

FIG. 2 is an electrical block diagram of a device according to an embodiment of the present invention.

FIG. 3 is an explanatory diagram showing a guide screen for a mail weight measurement operation.

FIG. 4 is an explanatory diagram showing a guidance screen for a mail size measurement operation.

FIG. 5 is an explanatory diagram showing a guidance screen for a special handling designation operation for mail.

FIG. 6 is an explanatory diagram showing a part of a keyboard.

FIG. 7 is an explanatory diagram showing a guidance screen for a charge input operation.

FIG. 8 is an explanatory diagram showing a final confirmation screen.

[Explanation of symbols]

5 indicator 19,21～23 guidance screen _{S 1, S 2, S 3} , S 4 symbols st.3,7,11,14 operation amount display section st.6,10,13,16 operation progress means

Claims (2)

[Claims] 1. A series of operations performed by an operator are divided into a plurality of operation steps and displayed on a display as a guidance screen so that the operator can be guided in an interactive manner for each operation step. Operation amount display means for displaying the operation amount of all operation steps by displaying the same number of symbols as the total number of operation steps, and changing the display of the symbols by confirming the normal operation of the operator for each operation step A display unit for displaying the progress of all the operation steps. 2. The display processing device according to claim 1, wherein the operation amounts of all the operation steps and the progress thereof are displayed on each guide screen showing the operation content of one operation step.