JPH10214285A - Case management job support method, device therefor, and chart used therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily and quickly enable the case management for executing facility care or at-home care for every user. SOLUTION: The number of times of care and the time of care of a care item performed to a user by a worker is described in a care recording card in which necessary care items are described and those data are encoded and inputted by a terminal 3, and stored in a storage part 6 as care data CaD. A controlling part 5 reads the care data CaD from the storage part 6, and calculates various business management data such as the charge of the user and the charge of each worker or various case management data such as monthly care record data by a comparison arithmetic part 7. Then, those data are displayed on the display part of the terminal 3 or printed out by a printer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and apparatus for supporting a case management operation, and more particularly to a technology effective when applied to case management for each user in a home care operation.

[0002]

2. Description of the Related Art According to studies by the present inventor, in a home care business, a fee, which is a care fee, is calculated by a clerk or the like based on a handwritten work schedule and provided to a user receiving care. Was charging.

[0003]

However, it has been found by the present inventors that the above-described fee calculation method in the nursing care business has the following problems.

That is, when the amount of data to be processed is enormous, the processing time is greatly increased due to the work performed by humans.
There is a problem that the work efficiency is reduced, and the calculation of the amount to be charged is erroneously performed.

[0005] Further, since information such as care records is not systematically processed, there is a problem in that performing statistical processing or the like is extremely difficult.

[0006] An object of the present invention is to provide a case management work support method and apparatus that can easily and quickly perform case management for each user when performing facility care or home care. .

[0007] The above and other objects and novel features of the present invention will become apparent from the description of the present specification and the accompanying drawings.

[0008]

SUMMARY OF THE INVENTION Among the inventions disclosed in the present application, the outline of a representative one will be briefly described.
It is as follows.

That is, in the case management business support method of the present invention, a step of inputting user's intake data according to a predetermined format, a step of inputting usage data which is a care content required by the user, The process includes a step of inputting care data, which is the content of care performed by the user, in accordance with a predetermined format for each user, and a step of generating office management data based on the care data.

Further, the case management work supporting method according to the present invention is characterized in that user skill data, which is reference data serving as one of intake data and serving as a reference for dispatching a worker to a user, and a worker input in advance according to a predetermined format. The method includes a step of comparing worker skill data, which is reference data serving as one of worker data at the time of registration, which is reference data for worker dispatching, and listing an appropriate worker.

Further, the case management work supporting method of the present invention includes a step of generating case management data based on intake data and care data.

Further, in the case management work supporting method according to the present invention, at least care item data, user skill data, and worker skill data among the data constituting the input intake data, usage data, and care data are encoded. Is what it is.

Further, in the case management work supporting method according to the present invention, a step of inputting coded intake data of a user according to a predetermined format, and a step of coded use as care contents required by the user. A step of inputting data, a step of inputting coded care data, which is a content of care given by the worker, according to a predetermined format, and / or a paperwork management case or a case management material based on the coded care data. And generating one of them.

[0014] Further, the case management work support device of the present invention includes at least one input means for inputting arbitrary data, a first storage unit for storing user's intake data input by the input means, Second to store usage data, which is the care content required by registered users
, A third storage unit for storing, for each user, care data that is the content of care given by the worker, and an office management material or a first storage data generated based on the care data in the third storage unit. An operation unit that generates at least one of case management data generated based on the intake data of the storage unit and the care data of the third storage unit, and office management data and case management generated by the operation unit It comprises a material storage unit for storing materials, and comprises processing means connected online with the input means, and output means for outputting the materials in the material storage unit.

Further, in the case management work support device according to the present invention, the input means comprises portable information communication means.

Further, the case management work support device of the present invention has a fourth storage unit for storing worker data at the time of worker registration, and a worker dispatching standard which is one of the worker data in the fourth storage unit. Compare worker skill data, which is reference data, and user skill data, which is reference data, which is one of the input data of workers to be used as a reference for dispatching workers to users, and list appropriate workers. Section.

Further, in the case management work support device of the present invention, at least care item data, user skill data, and worker skill data among the data constituting the input intake data, usage data, and care data are encoded. Is what it is.

Further, the chart of the present invention includes a display line extending radially from the center line and displaying a parameter consisting of a code or time indicating the level of an item, and a predetermined radial position from the center point in the circumferential direction. A plurality of item display areas provided between display lines adjacent to each other and filled with data such as intake data, care data or care case data which is data of all cares received by the user, a center point and an item And a plurality of change display sections formed between the display area and the data corresponding to the respective item display areas and plotted at the same radial position in accordance with the value of the parameter displayed on the display line. .

As described above, by managing various data for each user in a database and managing them, precise case management for each user can be easily performed at low cost. Since the processing of information and statistical data can be easily performed in a short time, the work efficiency can be greatly improved.

[0020]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of a case management service support device according to an embodiment of the present invention.
FIG. 7 is a flowchart in the case management work support device according to an embodiment of the present invention, FIG. 7 is an explanatory diagram showing an example of a user skill code and a worker skill code according to an embodiment of the present invention, and FIG. FIG. 9 is an explanatory diagram showing an example of a care menu according to an embodiment. FIG. 9 is an explanatory diagram showing an example of a care record card generated by a case management work support device according to an embodiment of the present invention.
FIG. 11 is an explanatory diagram showing an example of a settlement fee list generated by the case management business support device according to one embodiment of the present invention. FIG. 11 is a diagram showing a month generated by the case management business support device according to one embodiment of the present invention. FIG. 12 is an explanatory diagram showing an example of a next care record list, FIG. 12 is an explanatory diagram showing an example of an ADL chart generated by the case management work support device according to an embodiment of the present invention, and FIG. FIG. 14 is an explanatory diagram showing an example of an ADL check manual that refers to the level of ADL information to be obtained. FIG. 14 is an explanatory diagram showing an example of a house function chart generated by the case management work support device according to an embodiment of the present invention. FIG. 15 is an explanatory diagram showing an example of a house function manual referring to the level of house information used in a house function chart, and FIG. 16 is a diagram showing an embodiment of the present invention. Explanatory view showing an example of a family burden of charts produced by by case management work support device,
FIG. 17 is an explanatory diagram showing an example of a family burden check table that refers to the level of family information used in the family burden chart, and FIG. 18 is generated by the case management work support device according to one embodiment of the present invention. FIG. 19 is an explanatory diagram showing an example of a case map, and FIG. 19 is an explanatory diagram showing an example of a case map code classification table referring to care service information used for the case map.

In the present embodiment, the case management service support apparatus 1 for supporting various tasks in home care includes a management control means (processing means) 2 for controlling all the operations of the case management service support apparatus 1. ing.

The management control means 2 has at least one terminal (input means, output means) 3 provided at a predetermined position.
Are connected online via a line 4 such as a telephone line or a dedicated line. The terminal 3 includes a personal computer including a display unit, an input unit, a control unit, a printer PR for performing printout, and the like.

Further, the management control means 2 stores various data such as client data, worker data, care data and care data, which will be described later, which are input from the control unit 5 and the terminal 3 which control the management control means 2. A storage unit (first to fourth storage units, material storage unit) 6 for storing as a database, and a comparison operation unit (arithmetic unit, comparison unit) 7 for performing various calculations based on data stored in the storage unit 6 Is provided.

Next, the operation of the present embodiment will be described with reference to FIGS. 1, 2 to 6 and FIGS. 7 to 11.

First, as shown in FIG. 2, the address, name, date of birth, telephone number, medical condition and identification number of the user, daily activities such as dementia symptoms (hereinafter referred to as AD)
L), ADL information indicating the level of the user, the disease name of the user, housing information indicating the situation and facilities of the user's housing, family information indicating the level of the family structure and the burden on the family, and care for the user. The coordinator uses the terminal 3 to input the intake information including the user skill code, which is the reference data serving as the dispatch reference of the worker to be a worker (step S101).

The user skill code is input based on the skill code shown in FIG. Further, information such as the above-described ADL information and family information is also coded and input based on a predetermined format.

The intake information is input to the management control means 2 and stored in the storage unit 6 as client data (intake data) CD for each identification number.
User registration is performed (step S102).

Next, a worker skill code, which is reference data serving as a worker dispatching criterion in the worker data stored in the storage unit 6, is compared with the above-mentioned user skill code, and the worker's work status is obtained from schedule data described later. Is controlled by the management control means 2 so that the comparison operation unit 7 judges (step S103).

Then, the listed information is transmitted to the terminal 3
Is displayed on the display unit or printed out by the printer PR (step S104), and the coordinator selects an optimum worker from the output list.

In the worker data described above, various information such as a worker's care experience, a desired care case, a possible care content desired activity area, and the worker skill described above are described in a predetermined worker registration form in advance. After encoding these information, the information is input by the terminal 3 and stored in the storage unit 6 as worker data WD. The worker skill code is also described based on the skill code shown in FIG.

Thereafter, the selected worker, coordinator, and user discuss the contents of the care, the period of the care, etc., and confirm them.

The contents of the care are as shown in FIG.
A worker, a coordinator, and a user select a care item necessary for a user with reference to a care menu in which various types of care items are described, and input a code of the selected care item as care item data.

As shown in FIG. 3, the coordinator inputs the care period, the code of the care item, and the like through the terminal 3 (step S201), and stores the care data (use data) KD in the storage unit 6 (step S201). Step S
202). At the same time, confirmation data such as a password is assigned to the care data KD, and the care data KD is not output unless the confirmation data is input.

Further, in the processing of step S201, when there is a change in the contents of care, the period of care, etc. at the time of the discussion of the contents of care, the period of care, etc. by the worker, coordinator and user, the addition or deletion of care is performed. And change the contents of the nursing data KD to store
To be stored.

When the care of the user is to be started, confirmation data given to the care data KD and a command for outputting a care record card to be described later are input from the terminal 3 and generated based on the contents of the care data KD. The care record card shown in FIG. 9 is output (step S20).
3).

When the confirmation of the contents of the nursing care data KD is completed, the schedule of the worker selected based on the nursing care data KD is inputted from the terminal 3 by the coordinator, and the schedule data SD of the worker is updated. To be stored.

Here, the care recording card shown in FIG. 9 will be described.

First, the care content of the care record card is created based on the care data KD. For example, when a worker makes a meal in the “meal” section of the care record card, every time the worker makes a meal, The worker enters the number of times of “meal making” in the care item of the care record card. In addition, the date and time at which care was taken, the start time, the end time, the type of care, and the like are entered in predetermined fields.

In the care item of the care record card, all the care items described in each section are coded. For example, the care items in the “meal” section are in the 1000s and the “excretion” The care items of the section are assigned codes with different digits such as carry up or down so that they can be identified for each section, such as 1100s, so that care items can be added or deleted flexibly. be able to.

Further, the entry of the care record card is performed, for example, by changing the paper every month. Therefore,
If you make the above meal 10 times in one month,
In the check box of “Making a meal” in the care menu, a description indicating that the user has performed 10 times will be described.

Next, as shown in FIG. 4, the coordinator uses the terminal 3 to record the number of each care item of the care record card described by the worker, the care time, the identification number of the user who took care, and the identification number of the worker. In addition, contents such as a care date are input (step S301), and the care data CaD
Is stored in the storage unit 6 for each user (step S302).

Also, without using the above-described care record card, each worker can use a portable information communication device for personal use such as a portable computer (portable information communication means) PC, for example, a so-called PDI (Pers).
personal digital assistants), and data having the same contents as the care record card may be input according to a predetermined format.

In this case, as shown in FIG. 20, the pocket computer PC input by each worker is simply connected to the terminal 3 via the line 4 and the process proceeds to step S302.
Is performed, and the input from the terminal 3 by the coordinator in the process of step S301 is not required, so that the work efficiency can be greatly improved.
Further, by inputting each time care is performed, it is possible to reliably prevent missing of recording or the like.

Further, this pocket computer PC
Is provided with a connector for electrically connecting a built-in printer PR or a retrofitted printer provided in the pocket computer PC with a cable or the like, and each worker described above uses the pocket computer PC by inputting a predetermined command. 2 based on the data entered
As shown in FIG. 1, for example, a job description GM such as a worker name, care time, and details of care performed can be easily printed out from the built-in printer PR or the retrofit printer.

Then, the user can easily and surely confirm the details of the care, etc., immediately after the care is completed, by using the printed job description GM.

Next, the control unit 5 of the management control means 2 reads out the care data CaD from the storage unit 6, and the comparison operation unit 7 uses the user's usage fee, individual worker's usage fee, care case usage fee, etc. Calculation of various office management materials such as the annual cumulative usage charge is performed (step S303), and the result data JD is stored in the storage unit 6 (step S30).
4).

Further, the comparison operation unit 7 stores the care data CaD
Is read from the storage unit 6, and various case management materials such as monthly care record data for each user, monthly actual data for each worker, and annual care record data for each user are calculated (step S305). Is stored in the storage unit 6 as the result data JD (step S306).

Here, when it is desired to output the usage fee of a user for one month, as shown in FIG.
The user's identification number and a command for charging a monthly usage fee are input from the terminal 3 to the management control means 2 (step S401).

Then, necessary fee data is read from the actual data JD in the storage unit 6 according to the input command (step S402), and the settlement fee is calculated by the comparison operation unit 7 (step S403), as shown in FIG. Then, the payment date is displayed on the display unit of the terminal 3 or printed out by the printer PR as a settlement fee list, which is one of the office management materials on which the use date, worker name, care time, use amount, and the like are displayed (step S404).

Similarly, when it is desired to refer to the monthly care record data for each user, as shown in FIG. 6, the coordinator issues a command for outputting the identification number of the user and the monthly care record data from the terminal 3. An input is made to the management control means 2 (step S501).

The necessary recording result data is stored in the storage unit 6.
From the actual data JD (step S502),
Monthly care is calculated by the comparison operation unit 7 (step S503), and as shown in FIG. 11, a case management document in which a user code, a name, a care time, a care amount, and the like, which are identification numbers of the user, are displayed. Is displayed on the display unit of the terminal 3 or printed out by the printer PR as a monthly care record list (step S504). Further, by inputting the payment date of the user settlement amount from the terminal 3 and storing it in the performance data JD of the storage unit 6, the collection status can be grasped efficiently.

Next, in the case management service support device 1, based on various data stored in the storage unit 6, as shown in FIGS. 12, 14, 16, and 18, an ADL chart as a chart, A case where map charts such as a house function chart, a family burden degree chart, and a case map are generated will be described.

First, in the ADL chart of FIG. 12, a code indicating the level of an item to be described later extending radially in a circumferential direction from the center to a predetermined radius position from the center with the user as a center is displayed in ten steps. Display lines are formed.

The vitality, the degree of action, urination, defecation,
Eight items such as bathing are numbered 1 to 8 to form an item display area divided into eight equal parts.

Between the center point and the item display area, data corresponding to each item display area is plotted at the same radial position corresponding to the value of the code displayed on the display line. Are formed.

Next, the ADL chart is generated by the comparison operation unit 7 based on the ADL information input as one of the intake information described above. The level of the ADL information is determined based on the ADL check manual shown in FIG.

When the user wants to output the ADL chart, the coordinator inputs a command to output the ADL chart from the terminal 3, and the item display area is displayed based on the ADL information of the client data CD stored in the storage unit 6. Are plotted on the change display section, and an ADL chart is generated, and output is performed by the display section of the terminal 3 or the printer PR.

In the house function chart of FIG. 14, codes indicating the levels of items to be described later radially extending in a circumferential direction from the center to a predetermined radial position from the center of the user are displayed in five stages. Between the display lines adjacent to a predetermined radius position from the center point, eight items such as a living room, a kitchen dining room, a toilet, an entrance, and a bathroom are numbered 1 to 8. An item display area provided and divided into eight equal parts is formed.

Further, between the center point and the item display area, data corresponding to each item display area is plotted at the same radial position corresponding to the value of the code displayed on the display line. A change display section is formed.

Further, the house function chart is generated by the comparison calculation section 7 based on house information input as one of the above-mentioned intake information. The level of the house information is determined based on the house function manual shown in FIG.

To output the house function chart, the coordinator inputs a command to output the house function chart from the terminal 3 and based on the house information of the client data CD stored in the storage unit 6, The level of each item is plotted, an ADL chart is generated, and output is performed by the display unit of the terminal 3 or the printer PR.

Next, the family burden degree chart shown in FIG. 16 has five levels of codes indicating the levels of items to be described later radially extending radially from the center to a predetermined radial position from the center of the user. Are formed, and between the display lines adjacent to a predetermined radius position from the center point, eight items such as physical load, mental load, care load, knowledge, etc. are 1 to 1. An item display area is given a number 8 and divided into eight equal parts.

A plurality of data corresponding to the respective item display areas are plotted at the same radial position between the center point and the item display area in accordance with the value of the code displayed on the display line. A change display section is formed.

Here, in the family burden degree chart,
Each of the item display areas 1 to 8 and the change display section, which are equally divided into eight, are subdivided. For example, an area 1 which is a number indicating the physical burden is subdivided into four items indicating the physical burden. It has become.

Furthermore, the family burden chart is generated by the comparison operation unit 7 based on the family information input as one of the above-mentioned intake information. The level of this family information is determined based on the family burden check table shown in FIG.

When outputting the family burden chart, the coordinator inputs a command to output the family burden chart from the terminal 3, and based on the family information of the client data CD stored in the storage unit 6, Is plotted to generate a family burden chart, which is output by the display unit of the terminal 3 or the printer PR.

Next, in the case map of FIG. 18, eight service items such as administration, medical care, and health center are numbered 1 to 8 and are divided into eight equal parts in the circumferential direction, centering on the user. Has been displayed. In the case map,
The care frequency of each item numbered on the concentric circle is
Shown in hours, such as weeks, months, and years.

Further, between the center point and the item display area, a plurality of change displays in which the number of times corresponding to each item display area is plotted at the same radial position corresponding to the time displayed on the display line. A part is formed.

Further, the case map is generated by the comparison operation unit 7 based on care service information (care service data) which is data of all services received by the user, which is input as one of the above-mentioned intake information. Done.

The input of the care service information is performed as shown in FIG.
As shown in the table, the content of each care service is referred to a coded case map code classification table, and the number of times the user has received the service from the terminal 3 at regular intervals corresponds to the coded care service. To the storage section 6
As the client data CD.

To output this case map, the coordinator inputs a command to output the case map from the terminal 3, and based on the care service information of the client data CD stored in the storage unit 6, The frequency of each week, month, and year is plotted together with a symbol indicating the content of the care service, a case map is generated, and output by the display unit of the terminal 3 or the printer PR.

Here, in the case map shown in FIG. 18, for example, one area of the case map, that is,
Referring to FIG. 19, G6 plotted within the circumference indicating the unit of the week in the administrative item is a symbol indicating the administratively registered helper caregiver, and the administratively registered helper caregiver is dispatched three times a week. Is plotted at a position indicating the same, and a symbol G6 is displayed in the vicinity thereof.

The care service information is updated at regular intervals, and the information is accumulated and stored in the storage unit 6.

Thus, since the items of the ADL chart, the house function chart, the family burden chart and the case map are all divided into eight equal parts in the circumferential direction and displayed, the state of each user can be visualized. Can be confirmed in a short time.

Thus, in this embodiment, the client data CD, the worker data WD, and the care data KD stored in the storage unit 6 of the case management work support device 1
In addition, since various data such as the care data CaD are stored in a database and managed, precise case management for each user can be easily performed at low cost.

In addition, since the care items are coded and input, the input operation is simplified, and the processing of the information on the office management materials and the case management materials and the statistical data can be easily performed in a short time. Can be greatly improved.

Further, since the ADL chart, the house function chart, the family burden chart, and the case map can be used to visually confirm the monitoring, which is the user's status check, the user's status can be easily determined in a short time. Can be grasped.

Here, as described above, the terminal 3
For example, as shown in FIG. 22, the terminal 3 is connected to various institutions such as a hospital, a health center, a home support center, a geriatric health facility, a home helper station, and other medical, administrative, and insurance offices. Various data such as client data CD, worker data WD, care data KD, and care data CaD stored in the storage unit 6 of the case management work support device 1 by each terminal 3, an ADL chart, a house function chart, and a family A figure such as a burden degree chart and a case map map can be searched and referenced at any time.

As a result, it is possible to easily and accurately carry out information solidarity with the attending physician and the helper in a short time and efficiently grasp the situation of the user.

As described above, the invention made by the inventor has been specifically described based on the embodiments of the present invention. However, the present invention is not limited to the above embodiments, and various modifications may be made without departing from the gist of the invention. Needless to say, it can be changed.

For example, in the above-described embodiment, the control unit and the operation unit of the case management service support device are provided in the management control unit that is connected online with the terminal by a line. The function of the unit may be provided in the terminal, and the terminal and the storage unit storing only the stored data as a database may be connected online via a line.

[0083]

Advantageous effects obtained by typical ones of the inventions disclosed by the present application will be briefly described as follows.
It is as follows.

(1) According to the present invention, detailed case management for each user can be easily performed at low cost by creating various databases for each user and managing them.

(2) According to the present invention, office management materials,
Processing of information and statistical data of case management data can be easily and quickly performed.

(3) Further, in the present invention, since the care item data is coded and input, the input operation can be performed easily and securely in a short time.

(4) Further, according to the present invention, by inputting care data using the portable terminal information communication means,
The work of inputting care data can be greatly simplified.

(5) Further, according to the present invention, intake data, care data, care case data, and the like can be visually displayed in a chart, so that monitoring of a user can be easily grasped in a short time.

(6) In the present invention, the above (1) to (5) can greatly improve the work efficiency.

[Brief description of the drawings]

FIG. 1 is a configuration block diagram of a case management work support device according to an embodiment of the present invention.

FIG. 2 is a flowchart in the case management work support device according to the embodiment of the present invention;

FIG. 3 is a flowchart in the case management work support device according to the embodiment of the present invention;

FIG. 4 is a flowchart in the case management work support device according to the embodiment of the present invention;

FIG. 5 is a flowchart in the case management work support device according to the embodiment of the present invention;

FIG. 6 is a flowchart in the case management work support device according to the embodiment of the present invention;

FIG. 7 is an explanatory diagram showing an example of a user skill code and a worker skill code according to an embodiment of the present invention.

FIG. 8 is an explanatory diagram showing an example of a care menu according to one embodiment of the present invention.

FIG. 9 is an explanatory diagram showing an example of a care recording card generated by the case management work support device according to one embodiment of the present invention.

FIG. 10 is an explanatory diagram showing an example of a settlement fee list generated by the case management work support device according to the embodiment of the present invention.

FIG. 11 is an explanatory diagram showing an example of a monthly care record list generated by the case management work support device according to the embodiment of the present invention.

FIG. 12 is an explanatory diagram illustrating an example of an ADL chart generated by the case management business support device according to the embodiment of the present invention;

FIG. 13 is an explanatory diagram showing an example of an ADL check manual that refers to the level of ADL information used in an ADL chart.

FIG. 14 is an explanatory diagram showing an example of a house function chart generated by the case management work support device according to one embodiment of the present invention.

FIG. 15 is an explanatory diagram showing an example of a house function manual that refers to a level of house information used in a house function chart.

FIG. 16 is an explanatory diagram showing an example of a family burden degree chart generated by the case management work support device according to one embodiment of the present invention;

FIG. 17 is an explanatory diagram illustrating an example of a family burden check table that refers to the level of family information used in a family burden chart.

FIG. 18 is an explanatory diagram showing an example of a case map generated by the case management business support device according to one embodiment of the present invention.

FIG. 19 is an explanatory diagram showing an example of a case map code classification table referring to care service information used for a case map.

FIG. 20 is a configuration block diagram of a case management work support device to which a pocket computer according to another embodiment of the present invention is connected.

FIG. 21 is an explanatory diagram showing an example of a business operation specification output from a pocket computer according to another embodiment of the present invention.

FIG. 22 is a configuration diagram of a case management work support device according to another embodiment of the present invention in which a plurality of terminals are connected online.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Case management work support apparatus 2 Management control means (processing means) 3 Terminal (input means, output means) 4 Line 5 Control part 6 Storage part (first to fourth storage parts, data storage part) 7 Comparison operation part ( Calculation unit, comparison unit) PR Printer PC Pocket computer (mobile terminal information communication means) NP Built-in printer CD Client data (Intake data) WD Worker data KD Care data (use data) SD Schedule data CaD Care data JD Performance data GM Specification

Claims (10)

[Claims] A step of inputting user's intake data according to a predetermined format; a step of inputting usage data that is a care content required by the user; and a step of inputting care data that is a care content performed by a worker. A case management work support method, comprising: a step of inputting for each user according to a predetermined format; and a step of generating office management data based on the care data. 2. The case management work support method according to claim 1, wherein user skill data, which is reference data serving as one of said intake data and serving as a reference for dispatching a worker to a user, is input in advance according to a predetermined format. Case management work support comprising a step of comparing worker skill data, which is reference data for worker dispatching, which is one of worker data at the time of registered worker registration, and listing an appropriate worker. Method. 3. The case management business support method according to claim 1, further comprising a step of generating case management data based on the intake data and the care data. 4. The case management work support method according to claim 1, wherein at least care item data and a user among the data constituting the input intake data, the use data, and the care data are input. A case management work support method, wherein skill data and worker skill data are coded. 5. A step of inputting coded intake data of a user according to a predetermined format; a step of inputting coded usage data that is a care content required by the user; Inputting coded care data, which is the specified care content, in accordance with a predetermined format, and generating at least one of office management data and case management data based on the coded care data. A case management business support method characterized by having: 6. At least one input unit for inputting arbitrary data, a first storage unit for storing the user's intake data input by the input unit, and care required by the registered users. A second storage unit for storing usage data as contents, a third storage unit for storing care data as care contents performed by a worker for each user, and a care data in the third storage unit. Office management data or intake data of the first storage unit and the third
An operation unit that generates at least one of the case management materials generated based on the care data in the storage unit; and a material storage unit that stores the office management materials and the case management materials generated by the operation unit. A case management work supporting apparatus, comprising: a processing unit configured to be online-connected to the input unit; and an output unit configured to output a material stored in the material storage unit. 7. The case management business support apparatus according to claim 6, wherein said input means comprises portable portable terminal information communication means. 8. The case management work support device according to claim 6, wherein a fourth storage unit that stores worker data at the time of worker registration, and a worker that is one of the worker data in the fourth storage unit. Worker skill data, which is the reference data for dispatching workers, and user skill data, which is reference data for dispatching workers to the user, which is one of the input intake data, to determine the appropriate worker. A case management work support device comprising a comparison unit for listing up. 9. The case management work support device according to claim 6, wherein at least care item data and a user among the data constituting the input intake data, the use data, and the care data are input. A case management work support device, wherein skill data and worker skill data are coded. 10. A display line extending radially from the center line and displaying a parameter consisting of a code or time indicating the level of an item, and the display line adjacent in the circumferential direction at a predetermined radial position from the center point. A plurality of item display areas in which data such as intake data, care data or care case data, which is data of all the cares received by the user, is entered; and a center point and the item display area. A plurality of change display sections formed between the plurality of display sections, the data corresponding to the respective item display areas being plotted at the same radial position in accordance with the value of the parameter displayed on the display line. .