JPH10155167A - Private branch of exchange system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide various services while utilizing carrying performance of a cordless telephone set. SOLUTION: An interlocking management section 13 manages whether or not a personal handy phone system(PHS) mobile set 40 is interlocking with any of personal computers 31-33. Upon the receipt of an incoming call to the PHS mobile set 40, a general service execution section 12 refers to the interlocking management section 13 to check whether or not the PHS mobile set 40 is interlocking with the personal computers 31-33. The section 12 provides the output of incoming call information to a sophisticated service execution section 11 when interlocked. The sophisticated service execution section 11 executes the service provided by a multi-function telephone set based on the incoming call information and informs the information to an API control section 14. The API control section 14 allows the corresponding personal computers 31-33 to change a menu corresponding to the service based on the information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a private branch exchange system in which a private branch exchange accommodating a wireless telephone in a public network, a private branch exchange accommodating a cordless telephone usable as a slave unit in a business office, and a personal computer.

[0002]

2. Description of the Related Art Conventionally, in order to provide a user with advanced services realized by a private branch exchange, a so-called multifunctional device equipped with a display and a lamp for displaying services and a switch for starting various services is provided. They used a terminal called a telephone.

[0003]

By the way, today,
Digital private branch exchanges with PHS (Pers
A private branch exchange system accommodating the onal Handy Phone System has been put to practical use.

[0004] However, a problem here is that the advanced service conventionally provided by the private branch exchange cannot be provided by such a PHS mobile station.
That is, as described above, to provide advanced services,
This is because the display, the lamp, and the switches must be provided, and if this is done, the mobile device itself becomes large and becomes unsuitable for carrying.

[0005] In view of the above, it has been desired to realize a private branch exchange system that can provide advanced services while taking advantage of the fact that the mobile device is excellent in portability.

[0006]

The present invention employs the following structure to solve the above-mentioned problems. <Structure of Claim 1> A private branch exchange system comprising a wireless telephone in a public network, a private branch exchange accommodating a cordless telephone usable as a child unit in a business office, and a personal computer connected to the private branch exchange. The private branch exchange refers to the interlocking management unit that indicates whether the personal computer and the cordless telephone correspond one-to-one with each other. When the personal computer and the personal computer are linked, the general service unit that outputs the incoming information to the cordless telephone, and receives the incoming information to the cordless telephone from the general service unit, executes a preset service, and executes the service. It outputs information based on the service,
When an information corresponding to an arbitrary service is input, an advanced service execution unit for executing the service and information from the advanced service execution unit are displayed on a personal computer, and information input from the personal computer is executed for the advanced service. A private branch exchange system comprising an API control unit for notifying the unit.

<Explanation of Claim 1> A wireless telephone in a public network and a cordless telephone usable as a slave unit in a business establishment are, for example, PHS slaves compatible with public / business switching. The same applies to any telephone that makes use. The interlocking management unit manages the cordless telephone and the personal computer in the form of a cordless telephone extension number and a host number that is a unique number for each personal computer. It may be a management configuration.

[0008] The general service execution unit is a service execution unit having a function of realizing a service that can be provided by a cordless phone alone. It decides whether to notify the advanced service execution unit of the incoming information. That is,
If the cordless telephone is linked with a personal computer, the incoming information is notified to the advanced service execution unit. The advanced service execution unit is a service execution unit that executes a service that can be provided by a so-called multi-function telephone, executes a corresponding service based on incoming information from the general service execution unit, and outputs the information to the API control unit. I do.
Based on this information, the API control unit implements a service on the multifunctional telephone with the linked personal computer.

[0009] When an information input for a service provided by the multifunctional telephone is received from any of the personal computers, the advanced service execution unit accepts the information input via the API control unit and executes the corresponding service. I do.

With such a configuration and operation, various services such as a multifunction telephone service can be received while using the cordless telephone, while taking advantage of the cordless telephone emphasizing portability.

[0011]

Embodiments of the present invention will be described below in detail with reference to the drawings. << Specific Example >><Configuration> FIG. 1 is a configuration diagram showing a specific example of the apparatus of the present invention. The system shown is a private branch exchange (PBX) 10, PH
It comprises S base stations (CS: Cell Station) 21 to 24, personal computers (PC) 31 to 33, and a PHS mobile station (PS: Personal Station) 40 which is a cordless telephone. In this system, the PHS mobile device 40 and the personal computers 31 to 33 are linked, and displays, lamps and keys for realizing various advanced services are set on the displays of the personal computers 31 to 33. Private branch exchange 1
0 advanced services.

The private branch exchange 10 and the personal computers 31 to 33 are connected by a LAN, and are assigned unique numbers (hereinafter, referred to as host numbers). And these personal computers 31 to 31
Reference numeral 33 is provided for each operator's seat having the PHS mobile device 40.

The private branch exchange 10 includes a plurality of PHS base stations 2
A plurality of PHS mobile devices 40 are accommodated through 1 to 24. The private branch exchange 10 includes an advanced service execution unit 11,
A general service execution unit 12, an interlocking management unit 13, an API control unit 14, and an input / output management unit 15 are provided.

When receiving the incoming call information from the general service executing unit 12, the advanced service executing unit 11 executes a service set in advance and sets the personal computers 31 to 3.
3 has a function of notifying the user of the information and receiving the information from the personal computers 31 to 33 when the personal computer 31 to 33 receives information corresponding to an arbitrary service. That is, the advanced service execution unit 11 is a functional unit for realizing a function of a multifunctional telephone having a display function, a lamp function, a key function, and the like.

The general service execution unit 12 has a function of realizing a service that can be provided by the PHS mobile unit 40 alone, and refers to the interlocking management unit 13 when there is an incoming call to the PHS mobile unit 40, Corresponding PHS mobile device 4
When 0 and the personal computers 31 to 33 are linked, it has a function of outputting the incoming call information.

The interlocking management unit 13 has a function of indicating whether the personal computers 31 to 33 and the PHS mobile devices 40 correspond one-to-one. That is, the correspondence between the PHS mobile device 40 and the personal computers 31 to 33 is managed in the form of an extension number and a host number.

The API control unit 14 is a control unit having a function for linking the private branch exchange 10 and the personal computers 31 to 33. That is, the information from the advanced service execution unit 11 is transmitted to the personal computers 31 to 33.
And a function of notifying the advanced service execution unit 11 of information input from the personal computers 31 to 33. The input / output management unit 15 is a management unit that manages input / output with the advanced service execution unit 11 to the API control unit 14 and the personal computers 31 to 33 and operation of the PHS mobile device 40 or another telephone terminal. . The advanced service execution unit 11 to the input / output management unit 15 are functionally configured by software for realizing the respective functions and a processor for executing the software.

The PHS base stations 21 to 24 are connected to the
It is a base station for realizing the HS system, and is installed at various places in the business office. Each of the personal computers 31 to 33 is a general personal computer having a display, and has a function of displaying a display function, a lamp function, and a key function for realizing advanced services by the private branch exchange 10. .

The PHS mobile device 40 is a cordless handset for realizing a business-compatible PHS system, and is connected to any of the PHS base stations 21 to 24.

<Operation> Incoming Call Operation to PHS Mobile Station 40 FIG. 2 is a sequence chart of an incoming call operation to PHS mobile station 40. Usually, personal computers 31 to 3
On the display of No. 3, a screen imitating a multifunctional telephone is displayed by an application program provided in advance, and the states of the display and the lamp are shown.

When there is an incoming call to an arbitrary PHS mobile device 40, first, the general service execution unit 12 notifies the interlock management unit 13 that the PHS mobile device 40 has any of the personal computers 31 to 33. Inquires whether it is set to correspond. When the inquired PHS mobile device 40 is in correspondence with any one of the personal computers 31 to 33, the interlocking management unit 13 is interlocked with the host numbers of the interlocked personal computers 31 to 33. Respond to the effect. For example,
It is assumed that the personal computer linked to the target PHS mobile device 40 is the personal computer 32 as shown in FIG.

If the PHS mobile device 40 is to be linked based on the received response, the general service execution unit 12 notifies the advanced service execution unit 11 together with the received host number. Thereby, the advanced service execution unit 11 sends a request to the API control unit 14 for the caller information and the like together with the host number corresponding to the personal computer 32.

The API control unit 14 changes the corresponding screen of the personal computer 32 based on the received request content and the host number. That is, the same state as the incoming call operation on the multifunctional telephone is displayed.

When a series of processing is completed and the entry returns to the general service execution unit 12, the general service execution unit 12
An incoming signal is transmitted to the PHS mobile device 40 to make the PHS mobile device 40 ring.

Transmission Operation from Personal Computers 31 to 33 FIG. 3 is a flowchart of this transmission operation. When making a call by pressing a DSS (direct station selection) key or the like in a multifunctional telephone, the operator clicks the DSS key on the screens of the personal computers 31 to 33 with a mouse or the like (step S1). Note that the DSS key is a function key assigned to a flexible key for direct input in a multi-function telephone. FIG.
The text in parentheses such as (PS) in the figure indicates a device that performs the processing.

This press information is transmitted to the API control unit 14 via the input / output management unit 15. At this time, the personal computers 31 to 33 add the terminal information of the corresponding PHS mobile device 40. The API control unit 14 makes a DSS transmission request to the advanced service execution unit 11 based on the added terminal information. Advanced service execution unit 11
Performs an operation as if the PHS mobile device 40 pressed the DSS key based on the added terminal information. At this time, the PHS mobile device 40 is closed for call management. If the called party is available, call the called party and indicate to that effect A
It notifies the PI control unit 14 (step S2). The API control unit 14 controls the corresponding personal computers 31 to 3
3 displays that the other party is calling (step S3). At this time, if the other party cannot be called in step S2, the fact is displayed on the personal computers 31 to 33 (step S4).

In step S5, when the call key of the PHS mobile device 40 is pressed while the other party is calling,
This press information is notified to the advanced service execution unit 11 via the input / output management unit 15 and the general service execution unit 12, and
The S mobile device 40 enters a ringing tone listening state. In this state, when the other party answers, a call is made (step S6).

On the other hand, in step S5, if there is a response from the other party before the call key of the PHS mobile device 40 is depressed (step S7), the advanced service execution unit 11 notifies the API control unit 14 to that effect. The information is transmitted, and the fact that the other party has responded is displayed on the screens of the personal computers 31 to 33 (step S8). At this point, when the call key of the PHS mobile device 40 is pressed (step S9),
It will be a call.

FIG. 4 is a flowchart for a service that responds when a key is pressed. An incoming call display (display by lighting or blinking of a lamp provided on the key) of a key such as a group incoming call is performed, and an operation in the case of a service that responds by pressing a key is performed as follows. First, when there is an incoming call in the target group, the advanced service execution unit 11
4 is notified. The API control unit 14 causes the personal computers 31 to 33 corresponding to the group to display that the group has been received (step S1).

The operator operates the personal computers 31-31.
It recognizes that there is a group incoming call with the key displayed on the display of 33, and responds by pressing the corresponding key (step S3). Note that in this case, step S
In 2, the call key of the PHS mobile device 40 has not been pressed.

When a key on the display of each of the personal computers 31 to 33 is pressed, the pressed information is notified to the API control unit 14 via the input / output management unit 15. Then, the API control unit 14 transmits this press information to the advanced service execution unit 11. Advanced service execution unit 11
Performs an operation as if the PHS mobile device 40 has pressed a key, and performs a response operation to a group incoming call. Also,
At this time, since the PHS mobile device 40 is not in a communication state yet, the PHS mobile device 40 transmits guidance to the communication partner so as to wait for a while (step S4). After that, advanced service execution unit 1
1 notifies the API control unit 14 that the response has been successful. Upon receiving the notification, the API control unit 14 causes the personal computers 31 to 33 to display that the response has been successful. Then, the operator recognizes that the response has been successful on the screens of the personal computers 31 to 33, and presses the call key of the PHS mobile device 40 to start a call (step S5).

On the other hand, in step S2, if the call key of the PHS mobile device 40 is pressed before the group key on the display of the personal computers 31 to 33 is pressed, the PHS mobile device 40 generates a hold tone. A listening state is set (step S6). Thereafter, when the group key of each of the personal computers 31 to 33 is pressed (step S7), the communication state is established.

<Effects> As described above, according to the specific example,
Personal computer 3 linked to PHS mobile device 40
Personal computer 3 that sets 1-33 and works together
Since the functions of the multi-function telephone are realized on the screens 1-33, it is possible to receive advanced services while taking advantage of the excellent portability of the PHS mobile device 40.

[Brief description of the drawings]

FIG. 1 is a configuration diagram of a specific example of a private branch exchange system of the present invention.

FIG. 2 is a sequence chart of an incoming call operation to a PHS mobile device in the private branch exchange system of the present invention.

FIG. 3 is a flowchart of a calling operation from a personal computer in the private branch exchange system of the present invention.

FIG. 4 is a flowchart of a service responding by pressing a key in the private branch exchange system of the present invention.

[Description of Signs] 10 Private branch exchange 11 Advanced service execution unit 12 General service execution unit 13 Interlock management unit 14 API control unit 21 to 24 PHS base station 31 to 33 Personal computer 40 PHS mobile station (cordless telephone)

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁶ Identification code FI H04Q 7/04 D

Claims (1)

[Claims] 1. A private branch exchange system comprising a wireless telephone in a public network, a private branch exchange accommodating a cordless telephone usable as a child unit in an office, and a personal computer connected to the private branch exchange, The private branch exchange, an interlocking management unit that indicates whether the personal computer and the cordless telephone correspond one-to-one, and, when there is an incoming call to the cordless telephone, refer to the interlocking management unit, When the cordless telephone and the personal computer are linked, a general service unit for outputting the incoming information to the cordless telephone, and receiving the incoming information to the cordless telephone from the general service unit, a preset setting Execute a service, output information based on the service, and input information corresponding to any service. And an advanced service execution unit for executing the service, and an API control for displaying information from the advanced service execution unit on the personal computer and notifying the advanced service execution unit of information input from the personal computer. And a private branch exchange system comprising: