JPH0936983A - Call back correspondent terminal equipment - Google Patents

Call back correspondent terminal equipment

Info

Publication number
JPH0936983A
JPH0936983A JP7188791A JP18879195A JPH0936983A JP H0936983 A JPH0936983 A JP H0936983A JP 7188791 A JP7188791 A JP 7188791A JP 18879195 A JP18879195 A JP 18879195A JP H0936983 A JPH0936983 A JP H0936983A
Authority
JP
Japan
Prior art keywords
terminal
call
ringing
information center
exchange
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP7188791A
Other languages
Japanese (ja)
Inventor
Isamu Takahashi
勇 高橋
Toshiaki Sugimura
利明 杉村
Akira Suzuki
晃 鈴木
Tomohiro Yamada
智広 山田
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nippon Telegraph and Telephone Corp
Original Assignee
Nippon Telegraph and Telephone Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nippon Telegraph and Telephone Corp filed Critical Nippon Telegraph and Telephone Corp
Priority to JP7188791A priority Critical patent/JPH0936983A/en
Publication of JPH0936983A publication Critical patent/JPH0936983A/en
Pending legal-status Critical Current

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  • Telephonic Communication Services (AREA)

Abstract

PROBLEM TO BE SOLVED: To enable discrimination call back from the normal incoming call by providing a non-ringing call signal detecting means at a terminal to receive call back and making the side of an exchange into a system to use a non-ringing signal for call back. SOLUTION: A caller 21 accesses an information center 22 and after the end of communication, the state of disconnecting a telephone set from the exchange is provided. When the information center 22 next performs call back, processing for calling a callee terminal 23 requesting the call back from the information, etc., of the caller 21 from an information center terminal 24 is performed. At such a time, the information center terminal 24 performs call origination showing non-ringing call to an exchange 27. The exchange 27 connects a non-ringing tone sending track 26 to the callee terminal 23. The callee terminal 23 detects a non-ringing tone signal and performs responding processing, and the exchange 27 performs the connecting processing of the callee terminal 23 and the information center terminal 24. Besides, in the case of normal connecting request, the exchange 27 calls the callee terminal 23 by a ring back tone sending track 25 and the callee terminal 23 performs normal incoming call processing.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【発明の属する技術分野】本発明は、電話通信システム
における端末機に関するものである。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a terminal in a telephone communication system.

【0002】[0002]

【従来の技術】図3は交換網を介して発信者端末と着信
者端末とを接続し、コールバック時における発信時と着
信時との接続構成を示した図で、図4は端末等の電話機
の機能を具体的に表した図である。以下図に従って具体
的に説明する。
2. Description of the Related Art FIG. 3 is a diagram showing a connection configuration of a caller terminal and a callee terminal connected via a switching network, and at the time of making a call back and at the time of receiving a call back. It is the figure which represented the function of the telephone concretely. This will be specifically described below with reference to the drawings.

【0003】図3において、1は発信者、2は情報セン
タ、3は着信者端末、4は情報センタ端末、5は呼出音
送出トランク、6は交換機を示す。図3において発信者
1が情報センタ2にアクセスし、通信終了後は端末また
は電話機を交換機から切った状態にする。次に情報セン
タ2がコールバックする時は、情報センタ端末4(情報
センタ2と同等)から、発信者の情報等からコールバッ
ク要求した着信者端末3を呼び出す処理を行う。この
時、交換機6は呼出音送出トランク5と着信者端末3の
加入者線に接続して呼出音信号を送出する。着信者端末
3は、呼出信号を検出し、端末機の呼出音を鳴動し、着
信者端末の近くにいる人に知らせる。着信者端末3の鳴
動を知って着信者端末の受話器をとると、交換機6は呼
出音送出トランク5から発信者である情報センタ端末4
と接続替えを行い、通信状態にする。着信者端末3は情
報センタ端末4と通信を行い、通信の内容によって以前
発した通信のコールバック処理と判断して、コールバッ
ク対応の処理を行う。
In FIG. 3, 1 is a caller, 2 is an information center, 3 is a callee terminal, 4 is an information center terminal, 5 is a ringing tone sending trunk, and 6 is an exchange. In FIG. 3, the caller 1 accesses the information center 2, and after the communication is completed, the terminal or telephone is disconnected from the exchange. Next, when the information center 2 calls back, the information center terminal 4 (equivalent to the information center 2) performs a process of calling the called party terminal 3 which requested the callback from the information of the caller. At this time, the exchange 6 connects to the ring back tone transmission trunk 5 and the subscriber line of the callee terminal 3 to transmit a ring back tone signal. The called party's terminal 3 detects the calling signal, sounds the ringing tone of the terminal, and informs the person near the called party's terminal. When the ringer of the called party terminal is picked up after knowing the ringing of the called party terminal 3, the exchange 6 uses the ringing tone sending trunk 5 to send the information center terminal 4 which is the calling party.
Change the connection with and set the communication status. The callee terminal 3 communicates with the information center terminal 4, determines that it is a callback process of a previously issued communication according to the content of the communication, and performs a process corresponding to the callback.

【0004】図4は、一般の電話機の機能ブロックを示
しており、図3の説明で行ったコールバックを受ける着
信者端末3の機能を示している。図中の符号11は加入
者線、12は着信検出機能、13は発信機能、14は電
話機制御部、15は音響変換機能部、16はデータ転送
機能部、17は制御線、18は制御線を示す。
FIG. 4 is a functional block diagram of a general telephone set, showing the functions of the callee terminal 3 that receives the call back described in FIG. In the figure, reference numeral 11 is a subscriber line, 12 is an incoming call detection function, 13 is an outgoing call function, 14 is a telephone control unit, 15 is an acoustic conversion function unit, 16 is a data transfer function unit, 17 is a control line, and 18 is a control line. Indicates.

【0005】図において交換機6が呼出音送出トランク
5を介して着信者端末3の加入者線11に呼出信号を送
出しているときは、着信検出機能12で呼出信号を検出
し、制御線18にて電話機制御部14に呼出検出を伝
え、電話機制御部14の制御により、電話機を鳴動させ
る。鳴動後、着信者が受話器をとって音響変換機能部1
5により、通話を行う。
In the figure, when the exchange 6 is sending a calling signal to the subscriber line 11 of the called party terminal 3 through the ringing tone sending trunk 5, the incoming call detecting function 12 detects the calling signal and the control line 18 The call detection is transmitted to the telephone control section 14, and the telephone is ringed under the control of the telephone control section 14. After ringing, the called party picks up the receiver and the sound conversion function unit 1
The call is made according to 5.

【0006】[0006]

【発明が解決しようとする課題】上記図3、図4の説明
で示したように、コールバックを行う情報センタまたは
情報提供者等にアクセスし、コールバックを待っている
場合に、交換網から着信があった時、その着信がコール
バックのものか、単にその着信者への電話着信なのか
は、一旦電話等にでて通信内容を確認しないと判別でき
ない欠点がある。また、コールバック相手へ情報等を送
出する場合には、情報センタへアクセスしたあとコール
バック呼出が来るまで、その端末の前で待っていなけれ
ばならない欠点があった。
As described above with reference to FIGS. 3 and 4, when an information center or an information provider who makes a callback is accessed and waiting for a callback, the switching network is used. When there is an incoming call, there is a disadvantage that it is not possible to determine whether the incoming call is a callback or an incoming call to the called party simply by calling the telephone or the like and checking the communication contents. Further, when sending information or the like to a call-back partner, there is a drawback that after accessing the information center, it is necessary to wait in front of the terminal until a call-back call comes.

【0007】本発明は、上記の点を解決しようとするも
のであって、コールバックの場合と電話着信の場合とを
判別できるようにすることを目的としている。
An object of the present invention is to solve the above-mentioned problems, and an object thereof is to be able to distinguish between the case of a call back and the case of an incoming call.

【0008】[0008]

【課題を解決するための手段】本発明の目的を達成する
ために、コールバックを受ける端末に、交換網側からの
呼出信号を検出する機能部に、従来の呼出信号検出機能
の他に、無鳴動呼出信号検出機能を設け、情報センタ等
からの端末へのコールバック呼出を、無鳴動信号を使用
した方式にするように交換機側にしてもらい、一般の電
話着信と、コールバック着信とを判別できるようにする
ものである。また、着信した電話機側では、無鳴動呼出
信号を受信したときは、鳴動させないで一般電話着信と
異なる動作をするような制御をする信号を送出し、コー
ルバック対応の処理を人手を介さないで行えるようにす
るものである。
In order to achieve the object of the present invention, a terminal receiving a call back, a functional section for detecting a call signal from the switching network side, and a conventional call signal detecting function, A non-ringing call signal detection function is provided so that the exchange side can make a call back call from an information center to a terminal so that it uses a non-ringing signal, and ordinary telephone calls and callback incoming calls are received. It makes it possible to distinguish. On the other hand, when the incoming call receives a silent ringing signal, it sends out a signal that controls the operation so that it operates differently from a general incoming call without ringing, and the call-back processing is performed without human intervention. It allows you to do it.

【0009】本発明による無鳴動呼出信号検出手段と、
制御機構を端末側に設ける事により、コールバック待ち
の端末にかかってきた電話着信に対して、通信後判別を
することや、コールバック対応に人手を対応させる必要
がなくなる。
Non-ringing call signal detecting means according to the present invention,
By providing the control mechanism on the terminal side, it is not necessary to make a determination after communication for a call incoming to a terminal waiting for a callback, or to deal with the call back by human hands.

【0010】[0010]

【発明の実施の形態】図1は本発明による交換網を介し
た端末接続状況を説明する図であり、図2は本発明によ
る端末機における機能ブロック図である。以下図に従い
具体的に説明する。
DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is a diagram for explaining a terminal connection status via a switching network according to the present invention, and FIG. 2 is a functional block diagram of a terminal according to the present invention. A detailed description will be given below with reference to the drawings.

【0011】図1において、符号21は発信者、22は
情報センタ、23は着信者端末、24は情報センタ端
末、25は呼出音送出トランク、26は無鳴動呼出音送
出トランク、27は交換機を示す。
In FIG. 1, reference numeral 21 is a caller, 22 is an information center, 23 is a callee terminal, 24 is an information center terminal, 25 is a ringing tone sending trunk, 26 is a ringing ringing tone sending trunk, and 27 is an exchange. Show.

【0012】図1において発信者21が情報センタ22
にアクセスし、通信終了後は端末または電話機を交換機
から切った状態にする。次に情報センタ22がコールバ
ックするときは、情報センタ端末24(情報センタ22
と同等)から、発信者21の情報等からコールバック要
求した着信者端末23を呼び出す処理をする。この時情
報センタ端末24は交換機27側に無鳴動で呼び出す旨
の発信を行う。交換機27は着信者端末23の番号を判
断して無鳴動信号呼出を行う無鳴動呼出音送出トランク
26を着信者端末23と接続する加入者線に接続する。
無鳴動呼出音送出トランク26から発せられた無鳴動呼
出信号を着信者端末23が検出後交換機27に対して応
答処理を行い、交換機27は着信者端末23と情報セン
タ端末24と接続処理を行う。また、情報センタ端末2
4からのコールバックでない通常の通信接続要求の場合
には、交換機27は呼出音送出トランク25にて着信者
端末23を呼出し、着信者端末応答後は発信者と着信者
とを接続する。着信者端末23は通常の着信処理を行
う。
In FIG. 1, the sender 21 is an information center 22.
Access and then disconnect the terminal or telephone from the exchange after the communication is completed. When the information center 22 calls back next time, the information center terminal 24 (information center 22
From the information of the caller 21 and so on, the process of calling the callee terminal 23 that requested the call back is performed. At this time, the information center terminal 24 sends a call to the exchange 27 to call without any sound. The exchange 27 connects the non-ringing ring back tone transmission trunk 26, which determines the number of the called party's terminal 23 and makes a non-ringing signal call, to the subscriber line connected to the called party's terminal 23.
After the non-ringing ringing signal emitted from the non-ringing ringing tone transmission trunk 26 is detected by the called party terminal 23, the called party terminal 23 performs a response process to the exchange 27, and the switching center 27 performs a connection process with the called party terminal 23 and the information center terminal 24. . In addition, the information center terminal 2
In the case of a normal communication connection request that is not a callback from 4, the exchange 27 calls the callee terminal 23 through the ringing tone sending trunk 25, and after the callee terminal responds, the caller and the callee are connected. The callee terminal 23 performs normal call reception processing.

【0013】図2は、図4で述べた機能に無鳴動呼出信
号検出機能40を付加したもので、以下具体的に説明す
る。図中の符号31は加入者線、32は着信検出機能、
33は発信機能、34は電話機制御部、35は音響変換
機能部、36はデータ転送機能部、37は制御線、38
は制御線、40は無鳴動呼出信号検出機能、41は他装
置インタフェース線を示す。
FIG. 2 is a function obtained by adding a non-ringing call signal detection function 40 to the function described in FIG. 4, which will be specifically described below. In the figure, reference numeral 31 is a subscriber line, 32 is an incoming call detection function,
33 is a calling function, 34 is a telephone control unit, 35 is a sound conversion function unit, 36 is a data transfer function unit, 37 is a control line, 38
Is a control line, 40 is a non-ringing call signal detection function, and 41 is another device interface line.

【0014】図1の説明で述べた無鳴動呼出音送出トラ
ンクを使用した動作は、交換機27が無鳴動呼出トラン
ク26から無鳴動呼出信号を加入者線31を介して着信
者端末に送出する。着信者端末は、無鳴動呼出信号検出
機能40にて、無鳴動呼出を検出すると、制御線38を
介して電話機制御部34に無鳴動呼出を伝え、電話機制
御部34の制御により、交換機27へ応答信号を返し、
情報センタ端末24と着信者端末23との接続後に無鳴
動呼出専用の処理、例えばデータ転送機能部36を使用
してデータ転送などを行う処理を実行する。その後情報
センタ端末24と着信者端末23との通信が終了する
と、電話機制御部34の制御により交換機27と終了処
理を行う。
In the operation using the silent ringing tone transmission trunk described in the explanation of FIG. 1, the exchange 27 sends a silent ringing call signal from the silent ringing trunk 26 to the called party's terminal through the subscriber line 31. When the non-ringing call signal detection function 40 detects the non-ringing call, the callee terminal transmits the non-ringing call to the telephone control unit 34 through the control line 38, and the telephone control unit 34 controls the exchange 27 to be switched. Returns the response signal,
After the connection between the information center terminal 24 and the callee terminal 23, processing for exclusive use of silent ringing, for example, processing for performing data transfer using the data transfer function unit 36 is executed. After that, when the communication between the information center terminal 24 and the callee terminal 23 is completed, the termination processing is performed with the exchange 27 under the control of the telephone controller 34.

【0015】尚、データ転送機能部36は他装置インタ
フェース線41を使用して他のパソコン等の制御装置と
接続して、データ転送制御出来る機能を有することも可
能である。
The data transfer function unit 36 can be connected to another control device such as a personal computer using the other device interface line 41 to have a function of controlling data transfer.

【0016】また、ここで用いた無鳴動呼出信号は、通
常の呼出信号以外を意味する。
The non-ringing call signal used herein means a signal other than a normal call signal.

【0017】[0017]

【発明の効果】以上説明したように、本発明によれば、
コールバック要求後コールバック呼か一般呼かを判断す
ることができるために、着信電話呼に対していちいち人
手を介して判別する必要がなく、そのためにコールバッ
ク呼が来るまで人手配置をする必要もない。また、コー
ルバック呼に対しては自動的に対応可能な装置を構築で
き、経済的にシステム構築が実現出来る。
As described above, according to the present invention,
Since it is possible to determine whether the call is a callback call or a general call after the call back request, it is not necessary to manually determine each incoming telephone call, and therefore it is necessary to manually arrange until the callback call arrives. Nor. Also, a device that can automatically respond to a callback call can be constructed, and the system can be economically constructed.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明による交換網を介した端末接続状況を説
明する図である。
FIG. 1 is a diagram illustrating a terminal connection status via a switching network according to the present invention.

【図2】本発明による端末機における機能ブロック図で
ある。
FIG. 2 is a functional block diagram of a terminal according to the present invention.

【図3】コールバック時における接続構成を示した従来
の場合の図である。
FIG. 3 is a diagram of a conventional case showing a connection configuration at the time of callback.

【図4】端末等の電話機の機能を表した従来の場合の図
である。
FIG. 4 is a diagram of a conventional case showing functions of a telephone such as a terminal.

【符号の説明】[Explanation of symbols]

21 発信者 22 情報センタ 23 着信者端末 24 情報センタ端末 25 呼出音送出トランク 26 無鳴動呼出音送出トランク 27 交換機 31 加入者線 32 着信検出機能 33 発信機能 34 電話機制御部 35 音響変換機能部 36 データ転送機能部 37 制御線 38 制御線 40 無鳴動呼出信号検出機能 41 他装置インタフェース線 21 Caller 22 Information Center 23 Recipient Terminal 24 Information Center Terminal 25 Ring Tone Sending Trunk 26 No Ring Ring Tone Sending Trunk 27 Switch 31 Subscriber Line 32 Call Detection Function 33 Calling Function 34 Telephone Control Section 35 Acoustic Conversion Function Section 36 Data Transfer function part 37 Control line 38 Control line 40 Silent ringing signal detection function 41 Other device interface line

───────────────────────────────────────────────────── フロントページの続き (72)発明者 山田 智広 東京都千代田区内幸町1丁目1番6号 日 本電信電話株式会社内 ─────────────────────────────────────────────────── ─── Continued Front Page (72) Inventor Tomohiro Yamada 1-1-6 Uchisaiwaicho, Chiyoda-ku, Tokyo Nihon Telegraph and Telephone Corporation

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】 情報センタまたは特定着信者等へ電話機
端末で発信し、通信後発信者へ情報センタあるいは特定
着信者等からコールバックしてくる通信形態をもつ電話
通信システムにおける端末機において、 発信端末側でコールバックしてくる相手と通信をした場
合に、通信終了後コールバックが生じることおよびコー
ルバック先に送出する情報を端末側で記憶する手段と、 その後コールバック通信依頼した端末に着信が有った
時、呼出信号が無鳴動呼出信号の時には、コールバック
をしてくる相手からの通信と判断し、コールバック対応
の通信処理を行い、無鳴動呼出でない呼出信号の時には
コールバックしてくる相手からでない着信と判断して、
通常の交換機からの呼出処理を行う無鳴動呼出信号検出
手段とを有することを特徴とするコールバック対応端末
機。
1. A terminal in a telephone communication system having a communication form in which a telephone terminal is used to make a call to an information center or a specific called party, and a caller is called back from the information center or a specified called party after communication. When the terminal side communicates with the person calling back, a callback occurs after the end of communication and a means to store the information sent to the callback destination on the terminal side, and then to the terminal that requested the callback communication When the ringing signal is a ringing ringing signal, it is judged that the communication is from the other party calling back, and the communication processing corresponding to the callback is performed. It is judged that it is not an incoming call,
A call-back compatible terminal having a non-ringing call signal detecting means for performing a call process from an ordinary exchange.
JP7188791A 1995-07-25 1995-07-25 Call back correspondent terminal equipment Pending JPH0936983A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP7188791A JPH0936983A (en) 1995-07-25 1995-07-25 Call back correspondent terminal equipment

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP7188791A JPH0936983A (en) 1995-07-25 1995-07-25 Call back correspondent terminal equipment

Publications (1)

Publication Number Publication Date
JPH0936983A true JPH0936983A (en) 1997-02-07

Family

ID=16229866

Family Applications (1)

Application Number Title Priority Date Filing Date
JP7188791A Pending JPH0936983A (en) 1995-07-25 1995-07-25 Call back correspondent terminal equipment

Country Status (1)

Country Link
JP (1) JPH0936983A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2007104225A1 (en) * 2006-03-14 2007-09-20 Huawei Technologies Co., Ltd. A method, device and system for optimizing call back service in communication network

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2007104225A1 (en) * 2006-03-14 2007-09-20 Huawei Technologies Co., Ltd. A method, device and system for optimizing call back service in communication network

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