JPH09259180A - Installation work managing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To construct a system for setting and registering the installation-enable date of commodity at any place in a shop. SOLUTION: A centralized managing device 1 is installed in a shop 10 and plural pieces of terminal equipment 2 are arranged in the shop front. The respective pieces of terminal equipment 2 and the centralized managing device 2 perform radio data exchange and when the data of installation desired by a customer or the like is inputted from the terminal equipment 2 and transmitted to the centralized managing device 1, the availability of the desired installation data and the installation-enable schedule are calculated from the installation schedule data of this merchandise stored in the centralized managing device 1, transmitted to the terminal equipment 2 and displayed. The data of installation work is decided from these data, and the installation schedule data in the centralized managing device 1 are updated. The updated installation schedule data are transmitted through a public communication line L1 to a managing device 3 of a construction company 30. The progress conditions or the like of installation work are transmitted from the managing device 3 of the construction company 30 through the public communication line L1 to the centralized managing device 1 of the shop 10 and the installation schedule data are updated.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an installation construction management system for use in home electronics mass retailers and the like, which can easily set an installation date of a product from a store or the like which is available to customers.

[0002]

[Prior Art] As a method of managing installation work, be sure to check the presence or absence of installation work with customers who have sold products that require installation work, such as air conditioners. There is work to confirm whether construction is possible on that day. Normally, in this confirmation work, it is confirmed whether or not it can be installed on the customer's desired date based on the installation schedule written in a calendar or the like so that it can be visually observed. However, a calendar or the like that is displayed so as to be visually recognized is placed near a register, a POS terminal (point of sale terminal), or the like, and may be separated from the display place of the product. An experienced salesperson may be able to set the installation date without looking at the calendar, etc., but normally, the construction date etc. must be confirmed by relying on the calendar etc. It may be necessary to make many round trips between the calendar and the customer in order to adjust the desired date and the contractor's schedule.

[0003]

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and it is an object of the present invention to construct a system that enables setting and registration of installable dates of products regardless of where they are in a store.

[0004]

[Means for Solving the Problems] Storage means for storing installation date data for each product such as air conditioner and refrigerator, and receiving means for receiving update data for installation date such as installation date input from a remote location and update data for the same Based on the centralized management device having a management means such as the installation date and a means for transmitting the installation date data to the remote location, and a location remote from the centralized management device,
A customer or the like is provided with a terminal device having a transmission / reception means for the installation schedule data, a display means for the installation schedule data, etc., and a data input means for inputting update data for the installation schedule data, etc. Appropriate installation schedule, etc. will be calculated and set based on the request and the schedule of sellers.

The installation schedule data and the like are transmitted and received by wireless communication between the centralized management device and the terminal device.

A plurality of terminal devices are installed.

The centralized management device is provided with an access means to the inventory management database and a function of determining a shipping schedule of designated products and the like from the inventory management database, and the shipping schedule data of the products designated by the terminal device is sent to the terminal. Transmit to device.

The centralized management device is provided with a connection means with a management device of a builder through a public communication line, and transmits and receives the installation schedule data and the like to update the installation schedule data and the like.

The centralized management device transmits the installation schedule data such as the installation date for each product to the management device of the builder and updates the installation schedule data of the management device of the builder.

From the management device of the worker to the installation man-hour for each product,
The installation status data such as the installation progress status is transmitted to the centralized management device to update the installation schedule data of the centralized management device.

The centralized management device is provided with a connection means with a POS system, and transmits sales data such as product shipment and man-hours for installation work to the POS system for sales management.

[0012]

[Operation] Storage means for storing installation date data for each product such as air conditioner, refrigerator, etc. and receiving means for receiving update data of installation date such as installation date input from a remote location, and installation date etc. based on the update data etc. Centralized management device having management means of the above and transmission means of installation date data etc. to the remote place, and display of transmission / reception means of the installation date data etc. and installation date data etc. at a place remote from the centralized management device Means and a terminal device having a data input means for inputting update data of installation schedule data, etc., and an appropriate installation schedule etc. can be provided from the customer's request and the schedule of the seller etc. from a place away from the centralized control device at the store. By indexing and setting, the installation date of the product can be adjusted and set between the customer and the seller from anywhere in the store.

By transmitting and receiving the installation schedule data and the like between the central control device and the terminal device by wireless communication, it is possible to reliably perform data transmission and reception between the central control device and the terminal device even when the line of sight is out of sight.

By installing a plurality of terminal devices, it is possible to simultaneously support a plurality of customers.

The centralized management device is provided with an access means to the inventory management database and a function of determining a shipment schedule of designated products and the like from the inventory management database, and the shipment schedule data of the products designated from the terminal device is stored in the same terminal. By sending it to the device, the shippable date can be easily confirmed even from the store.

The centralized control device is provided with a connection means with a control device of a builder through a public communication line, and transmits and receives the installation schedule data and the like to update the installation schedule data and the like.
It is possible to adjust the schedule with the contractor each time.

By transmitting the installation schedule data such as the installation date for each product from the centralized management device to the construction device management device and updating the installation schedule data of the construction device management device of the construction worker, the new construction schedule can be immediately updated. Can be informed.

From the management device of the worker to the installation man-hour for each product,
By transmitting the installation status data such as the installation progress status to the centralized management device and updating the installation schedule data of the centralized management device, it is possible to know the possible date of new construction setting.

The central management device is provided with a connection means with a POS system, and sales data such as product shipment and man-hours for installation work is transmitted to the POS system to manage sales, thereby separately selling sales data. POS management is possible without inputting.

[0020]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An installation construction management system according to the present invention will be described in detail below with reference to the drawings. FIG. 1 is a conceptual diagram of an embodiment of an installation construction management system according to the present invention.
A centralized management device 1 is installed in a store or the like of a store 10 such as a home electronics mass retailer, and a plurality of terminal devices 2 are arranged in the store. Data can be exchanged wirelessly between each terminal device 2 and the centralized management device 1. When the product name of the customer, the desired installation date, the customer name, etc. are input from the terminal device 2 and transmitted to the centralized management device 1, the centralized management is performed. The availability of the desired installation date and the installable schedule are calculated from the installation schedule data of the product stored in the device 1 and transmitted to the terminal device 2 for display. The installation date is determined based on the data and the installation schedule data of the centralized management device 1 is updated.

The updated installation schedule data is transmitted to the management device 3 of the worker 30 through the public communication line L1.
The construction worker 30 transmits the progress status of the installation work for each customer for each product from the management device 3 to the centralized management device 1 of the store 10 through the public communication line L1, and updates the installation schedule data.

FIG. 2 is a block diagram of (A) centralized management device and (B) terminal device of one embodiment of the installation construction management system according to the present invention. As described above, in the terminal device 2, the control unit 24 collects the customer name, the product name, the desired installation date, etc. input from the data input unit 22 according to the procedure of the data input control unit 25a from the transmission / reception unit 23 via the antenna 26. It is transmitted to the management device 1. In the central management device 1, the control unit 1
In accordance with the procedure of the schedule setting unit 14a, the installable construction date is calculated from the product name transmitted from the terminal device 2 and the product inventory status stored in the storage unit 13, and the data is transmitted from the transmission / reception unit 11 to the antenna. It returns to the terminal device 2 via 17. In the terminal device 2, the control unit 24 displays the data according to the procedure of the data display control unit 25b.
To be displayed. The same procedure is repeated thereafter, the installation date is determined from the displayed contents, and the installation schedule data in the storage unit 13 of the centralized management device 1 is updated.

The control unit 12 of the centralized management unit 1 accesses the external inventory management database according to the procedure of the inventory management unit 14b, or manages the inventory in the centralized management unit 1 to build the data, and the like. The management data can be stored in the storage unit 13.

FIG. 3 is a block diagram of an operator management apparatus of an embodiment of the installation construction management system according to the present invention.
As described above, the control unit 12 of the centralized management device 1 sends the installation schedule data such as a newly created construction schedule according to the procedure of the construction management unit 14c to the public communication line L1 from the interface 15 including the modem and the network control device. It transmits to the management apparatus 3 of a construction person via. In the control unit 34 of the management device 3,
According to the procedure of the construction schedule management unit 33, the installation schedule data in the storage unit 36 is updated with the same data, and the display unit 31
Display the data required for. On the other hand, from the data input unit 32 of the management device 3, while displaying on the display unit 31, the completion information of the installation work and the like is input to update the progress status of the installation schedule in the storage unit 36. The update data is transmitted to the centralized management device 1 through the public communication line L1 as needed.

Next, a specific example of the operation of the installation construction management system according to the present invention will be described. FIG. 4 is an example of (A) installation schedule data, and (B) an example of the data content. Installation schedule data 4 stored in the storage unit 13 or the like of the centralized management device 1
1 is composed of product-specific installation data 42 for each calendar day.
Upon receiving the customer's name, address, model name, etc. sent from each terminal device 2, the central control device 1 receives these as the corresponding name data 42a, address data 42b, model name data of the product-specific installation data 42. 42c or the like. At the same time, the inventory of the same model is referred to the inventory management database or the like, and if the inventory is available, the same model is held and a positive response is given to the terminal device 2. Further, regarding the customer's desired installation date and time, whether or not the desired installation date and time can be obtained is calculated and responded from the area division 42d of the installation work calculated from the customer's address and the schedule data obtained from the construction apparatus management device 3.
If it cannot be obtained, the installation date and time close to the desired one is answered and the customer is waited for selection. The determined installation date and time is stored in the time data 42e of the corresponding set date of the installation schedule data 41. In the calculation unit 16 of the centralized management apparatus 1, the time required for installation, the time for movement, etc. are calculated by the calculation unit 16 and stored as installation man-hour data 42f. The installation schedule data 41 created in this way is displayed on the display unit 1 of the centralized management apparatus 1.
Check with 8. The fixed installation schedule data 41 is transmitted to the management apparatus 3 of the worker as described above. Further, the inventory management database performs a delivery process such as subtracting one from the inventory quantity of the corresponding model.

FIG. 5A is a schematic diagram of the construction area divisions by the construction workers, and FIG. 5B is a construction schedule on a certain day with a construction worker group in charge of each construction area division. The contractor previously defines the trade area 51 as a plurality of construction area divisions A51a, B51b, ...
・ Divided into etc. and assign the main group of construction workers. In the management device 3 of the worker, the group 53, 5 in charge is in charge by the installation schedule data 41 transmitted as described above.
4. Create a work schedule 52 for each. Construction schedule 5
No. 2 is assigned in the vicinity of the construction area division of the main charge, but when one group is free and the other group is busy, it is allocated outside the charge division. The progress status of the construction is transmitted from the construction device management device 3 to the centralized management device 1 as described above, and the installation schedule data is updated.

The goods movement information and the like stored in the centralized management device can be easily used as a POS system provided separately or as POS management data of the POS function provided in the same centralized management device.

[0028]

As described above, a centralized management device and a terminal device that can be accessed from a distant place such as a store are installed in a home electronics mass retailer or the like to transmit and receive installation schedule data of an air conditioner or the like. By making it possible to set and register the installable date of the product anywhere in the store, it is possible to smoothly respond to customers,
Not only can the customer response time be shortened, but a system that can be appreciated by customers can be built.

[Brief description of drawings]

FIG. 1 is a conceptual diagram of an embodiment of an installation construction management system according to the present invention.

FIG. 2 is a block diagram of (A) centralized management device and (B) terminal device of one embodiment of the installation construction management system according to the present invention.

FIG. 3 is a block diagram of an operator management apparatus of an embodiment of the installation construction management system according to the present invention.

FIG. 4 is an example of (A) installation schedule data and (B) an example of data content.

[Fig. 5] Fig. 5 (A) is a schematic diagram of construction area divisions by a construction worker, and (B) is a construction schedule on a certain day with a construction worker group in charge of each construction area division.

[Explanation of symbols]

 1 Central Management Device 2 Terminal Device 3 Management Device 10 Store 30 Worker L1 Public Communication Line 11 Transmitter / Receiver 12 Controller 13 Storage 14a Date Setting 14b Inventory Management 14c Construction Management 15 Interface 16 Computing 17 Antenna 18 Display 21 display unit 22 data input unit 23 transmission / reception unit 24 control unit 25a data input control unit 25b data display control unit 26 antenna 31 display unit 32 data input unit 33 construction schedule management unit 34 control unit 35 interface 36 storage unit 41 installation schedule data 42 Installation data by product 51 Commercial area 52 Construction schedule

Claims (8)

[Claims] 1. A storage device for storing installation date data for each product such as an air conditioner and a refrigerator, and a receiving device for receiving update data of installation date such as an installation date input from a remote location and the same installation based on the update data. A centralized management device having a management means such as a schedule and a transmission means for transmitting the installation date data to the remote place, and a transmitting / receiving means for the installation date data and the same installation date data to a place remote from the centralized management device. Equipped with a terminal device having a display means such as etc. and a data input means for inputting update data of installation schedule data, etc. An installation construction management system characterized by indexing and setting. 2. The installation construction management system according to claim 1, wherein installation schedule data and the like are transmitted and received by wireless communication between the centralized management device and the terminal device. 3. The installation construction management system according to claim 1, wherein a plurality of the terminal devices are installed. 4. The centralized management device is provided with an access means to the inventory management database and a function of determining the shipment possible date of the designated product from the inventory management database, and stores the shipment possible date data of the product designated from the terminal device. The installation construction management system according to claim 1, 2 or 3, which is transmitted to a terminal device. 5. The centralized control device is provided with a connection means with a control device of a builder through a public communication line, and transmits and receives the installation schedule data and the like to update the installation schedule data and the like. The installation construction management system according to claim 1. 6. The centralized management device transmits the installation date data such as the installation date for each product to the management device of the worker to update the installation date data of the management device of the worker. Installation work management system described. 7. The management apparatus of the construction worker transmits installation status data such as installation man-hours and installation progress status for each product to the centralized management apparatus to update the installation schedule data of the centralized management apparatus. The installation construction management system according to claim 5. 8. The centralized management device is provided with a connection means with a POS system, and sales data such as product shipment and man-hours for installation work are transmitted to the POS system for sales management. The installation construction management system according to item 1.