JPH09186797A - Aural message response device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a 2-way information transmission mechanism quickly and surely by receiving disaster-related information or the like at all times and starting the automatic message response system as soon as information indicating the need for taking a specific system is received.

SOLUTION: This system has an aural response processing unit in addition to communication means such as a telephone set, a pocket bleeper, and a facsimile equipment and is started when the system receives information indicating the need for taking a specific disaster prevention organization. When the system is started, the system informs disaster prevention related information to be instructed to a telephone set 5, a pocket bleeper 6 and a facsimile equipment 9 or the like possessed by each person in charge. Each person in charge to be called makes a phone call by using a telephone set 12 of a push button line so as to report whether or not the person visits the center as the specified organization. The system displays a response from each person in charge onto a screen of a headquarters 1 and delivers a facsimile text indicating a contact state to each person in charge and reserved number of persons or the like to each relating function.

COPYRIGHT: (C)1997,JPO

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates is, disaster prevention-related information, disaster information, failure information, accident information, etc., relating to voice reporting response unit for the purpose of maintenance of contact network between emergency personnel.

[0002]

BACKGROUND OF THE INVENTION Great Hanshin Earthquake and later, wealth citizen awareness is increased for the disaster to, also the accuracy of the information in the event of a disaster, quality and speed of the transmission, reliability is again important.

[0003] On the other hand, personnel expenses, in the maintenance costs of the problem, such as, personnel deployment of more than you think that usually have to be the fact is that it is difficult. In addition, in advance of the various automation or information is subdivided, according to specialization, often requiring specialized knowledge in various determinations, etc., take the direct contact the person in charge, it may be required to undergo instruction it is almost.

[0004] The reality is, using a pager or telephone, in most cases are you tell people by the contact network in accordance with the promise that the person on duty has been determined, the accuracy of the information, the speed of the transmission, reliability not sufficient for.

[0005] Recently, it has become possible to receive the information-to the data for the generated content. For example,
Weather information, tsunami information, is delivered as data such as earthquake information is received. The security, improved sensor technology in the maintenance field, or by automation, transmitted are digitizing the most information.

[0006] In addition, by the open market policy in the field of communications, the general public telephone, of course, facsimile, and mobile phones, has been widely used is a mobile communication terminal such as a pager.

[0007] Under these circumstances, the observation data of the water level, such as rivers and dams using the telephone line system to be transmitted to the base of the remote locations, have been proposed. For example, JP-A-50-62301, a method of electrical transmission to the remote monitoring network, such as weather conditions and the monitoring station using a telephone line is described, JP
The No. 55-146596 using a telephone line as river alarm automatic call response system has been described to transmit an alarm to the previously registered telephone (receiver).

Further, in the JP-58-151763, as the data transmission method of telemetry, converts the measurement data detected by the external sensor to the audio signal, and comprises means for synthesizing the speech signals, this how to electrical transmission to the receiving station a synthetic speech signal via a communication line is described.

[0009]

[SUMMARY OF THE INVENTION] However, it is common to each of these systems is simply in the case of using a public line of the general subscriber telephone that or telephone unresponsiveness using a normal telephone as an information terminal recall or It has a function to transmit the next required message by the telephone continues to the destination that is provided, but with only one-way transmission capability of the receiving only. The temporary, established the answering machine to the originating station, be adapted to Ozuru the query for transmitting information, which is not intended to be automated, it is to be performed via a human. Therefore, the audio signals received from the telephone as a terminal, it is to the next processing instruction was not a system enabling.

[0010] The present invention is constructed in addition to the spread of richness and a mobile communication terminal of the aforementioned information data, fused by using a computer, a voice fast reliable two-way communication mechanism unattended it is intended to.

[0011]

Means for Solving the Problems] That is, the data is accumulated, and a connected central transceiver on a computer having a function of converting the voice information of the communication information, the central transceiver external sensor information or be tied various information sources and a telephone line or direct, and, according to next instructions, preset program the delivery for tied on the telephone line with a number of terminal transceivers interactive information delivery and response the voice reporting response unit that performs, the above-mentioned problems are eliminated.

[0012] As used herein, the terminal transceiver stationary type or telephone portable, pagers, personal computer having a communication function (PDA: including Personal Digital Assistance personal digital assistant), such as a facsimile one or more a combination. Pager is one in which only itself receives not have a transmitting function, when used in combination with another terminal transceiver can play a role of the device.

[0013]

Figure 1 DETAILED DESCRIPTION OF THE INVENTION is a block diagram of an embodiment of the present invention. According to the present invention, in the headquarters 1 information source, for example, the information 2 such as weather information from Japan Weather Association always received via a dedicated line, upon receipt of information that needs to take prescribed regime was started System 3 , data storage 4 is made, the information 2 voice message, convert-prepared text information, the next cited work telephone automatically.

[0014] First, it describes activation of the system according to the present device. As a first method, the headquarters 1 information source automatically to call a predetermined Managing Director the information to be transmitted, whether it be a person calls Start this voice reporting response unit seek judgment. In a second method, Managing Director, by operating the instruction was determined to ID promise dial, or after the call,
If there is no instruction from the responsible person responsible for the pre-determined in time, automatically start up the system. Starting of the system, there is a method for a total of three kinds of those manual and two methods described above, and the third.

[0015] If this system is activated by these methods, telephone service 6 with respect to the telephone 5 that each person has, the FAX delivery 10 to the pager call 8 or facsimile 9 with respect to the pocket bell 7, the contents of the weather information that has been issued replaced with the character, to initiate a call. After the call work is finished, now is wait for a phone call from the caller. At the same time, which can be spent to convey a message to the telephone has a receipt 11 answers, that is, the two-way communication with a laptop computer 14 or the like via a telephone 12 or remote LAN node 13 capable of two-way communication to.

[0016] The called person, phone use the push signal to determined telephone number, i.e., place a call by the telephone 12 of the push line or telephone 15 with delivery functions of the push-tone signal, or the like, the according to the voice guidance of the device, it is who, and tell whether or not you can dispatch as prescribed in the operation of the dial.

[0017] The present device, the instruction received by the phone call from the person in charge and data accumulation 4 to headquarters 1 of the computer, to display its contents on the screen. Until the provisions of the personnel is ensured, unidentified person in charge, that is, for there is no person in charge of the dispatch possible whether or not the answer, repeating the call until there is a response. The elapsed and results are always displayed on the screen of the headquarters 1,
Also through from the telephone line outside, it can be confirmed.
As described above, if the terminal transceiver, a laptop computer 14 having, for example, communication function, are connected by a remote LAN node 13. Status of reception are recorded by all storage devices, and printed. For branch offices that require information transfer, and the weather information received,
Securing the status of contact situation, and personnel to each person performing the FAX delivery 10 by facsimile.

[0018] Here, the reception operation of the terminal transceiver side, described in more detail. First of all, when receiving, confirmation and response of the received content is made. If the person responsible for the receiving side is transmitted to each person in charge, in accordance with the voice guidance, enter your staff number and password in the dial. If you need a start-up of the device, necessary instructions, for example by pressing a number 5 of the dial. Once the device is securely received the information,
Communicate by voice to that effect, sending a message to hang up the phone. "○○ moon ○○ day ○○ when ○○ minute ○○ ○○ alarm in rural areas has been issued" as an example of the message, "Please enter the personnel number", "Please enter your password", "○○
Do you want to start a call of the system? If you want to start a dial 5
A, in the case of unnecessary press the dial 0 ", it is such as" turn off the phone because I received the instruction ".

[0019] If the reception side of each person in charge, according to the voice guidance, enter the personnel number (can be set password, if necessary), press the 5 if possible attendance numbers. When you receive this system is surely the information, communicate by voice to that effect, it will send a message to hang up the phone.

[0020] FIG. 2 is a functional block diagram of a voice response notification device. Because we put all the description of the function in this figure, but does not require a special explanation, out of the headquarters functions of Figure 1,
Transmission of abnormality occurrence state change performed unattended performed unattended by predetermined promise. That is, telephone service is to continuously flow the repeated voice message to a plurality of telephone, send appends messages against pager. For the telephone, after having heard the contents of the phone, determined by using a dial codes, it is possible to send instructions. The laptop computer, though operation like being in headquarters, confirmation, make it possible to receive instruction at the outside, to enable status monitoring at a remote location. Or, it can be given not only instructions to the monitoring. More information place that needs to leave and recording where necessary is to allow FAX delivery by setting in advance.

FIG. 3 is a block diagram showing an emergency notification system audio response reporting apparatus of the present invention, according to this,
When not enough in-house communication network, the voice reporting also to the maintenance contract companies and security guard company. In other words, it is not possible to contact within the time determined by the internal contact network, which is an emergency notification system if attendance even take is not possible. Here, a voice reporting to phone destined for facsimile transmission and abnormal at the time of the security guard destined for failure at the time of the maintenance contract company company as an example.

[0022] FIG. 4 is a block diagram showing another example utilizing the present apparatus to emergency communication system. The flow of processing in this case, a disaster accident information received by the LAN · sensor or the like, which the voice data generated, and the command instruction waiting to prepare as a call for data, the flow to the corporate contact network is the same , and the if the response required within a predetermined time has not been obtained, and the system to ask the dispatch to immediately security guard company. For example, if ○○ abnormality in the freezing warehouse door it is assumed that have occurred, as an emergency at the time of occurrence voice message "○○ abnormality in the freezing warehouse door has occurred. As soon as possible, thank you dispatch", a security company as a dispatch request at the time of the voice message to the "○○ abnormality in the freezing warehouse door has occurred. Although we contact the employees, confirmation of attendance does not get. I'd like a dispatch from the security company", and then, in charge of employees go to work, the case from the security guard company spending is not needed "because ○○ abnormality in the freezing warehouse door will go to work is. employees occurred, dispatched from the security company is not required" such as voice messages are provided.

[0023] that was more than an automatic reception notification system a system as a block diagram shown in FIG. In this system, further security guard company from disaster prevention center Toka maintenance company, pager call, in accordance with the procedure phone call has been set in advance, send out a voice message, it is for the delivery of the message in an unattended until it contact is.

[0024]

The effects of the present invention, according to the present invention, first, there is a general telephone and pager to the point to use as an information terminal, it is human burden of use and installation cost of the contact network to build to target a large number very small and the like. These phones and pagers, in most cases that have already been introduced and use, there is a convenience that the system can be constructed at the installation of the equipment of the headquarters side only. Also, in terms of use of the contact network also, simultaneous delivery from a single location, is also taken to make sure that it also received, surely there is to perform the basic task of quick and reliable information transmission.

[0025] Moreover, for sure can be performed from the destination to confirm and indication of the next action and operation, for the moment of decision, also in the place where the earliest correspondence can be taken, the use effect is deemed to be large. Further, where a software control of computer, operating configuration, for the purpose of use, a wide range of corresponding flexible and develop feasible point effect of the present system.

BRIEF DESCRIPTION OF THE DRAWINGS

1 is an overall block diagram of a voice response notification device.

2 is a functional block diagram of a voice response notification device.

3 is a block diagram showing an emergency notification system audio response report device.

4 is a functional block diagram of an emergency notification system audio response report device.

5 is a block diagram showing an unmanned reception notification system audio response report device.

DESCRIPTION OF SYMBOLS

1 Division 2 information 3 System 5 Phone 7 pager 9 facsimile 12 phone 14 laptop computer 15 phone

Claims (2)

[The claims]
1. 1. A data is stored, and a connected central transceiver on a computer having a function of converting the voice information of the communication information, the central transceiver sources external sensor information or various characterized in that a telephone line or directly tied will be, and, performed according to next instructions, preset program the delivery with a number of terminal transceivers are linked by telephone lines for two-way information transfer and response voice reporting response unit to.
2. 2. A terminal transceiver of claim 1, wherein the stationary type or telephone portable, pagers, personal computer having a communication function, voice reporting response unit is one or a combination of two or more of fax.