JPH09149129A - Multi-function telephone set - Google Patents

Abstract

PROBLEM TO BE SOLVED: To quickly, surely and easily select a valid function with high necessity and high frequency of use by allocating a service function with higher priority to a software key (function selecting key) with high frequency of use with higher priority. SOLUTION: A call state function priority list 1 has information to designate information for each function name to decide which key is to be served in which priority by each extension telephone set corresponding to a call state of each extension telephone set and is stored in a memory in a private branch of exchange. A software key function priority list 2 has information of priority to decide it that a service function name of which order of priority is to be allocated to a software key with respect to a software key number to designate a software key and is stored in a memory of the private branch of exchange. A software key display device 3 displays a function name corresponding to the function allocated to the software key according to the software key function priority list 2 at a corresponding position on the software key display device 3.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a multifunction telephone device, and more particularly to a multifunction telephone device having soft keys to which a plurality of functions are selectively assigned.

[0002]

2. Description of the Related Art In recent electronic exchange systems, a private branch exchange (PBX) accommodates a large number of multifunction extension telephones (terminals). This private branch exchange performs incoming and outgoing connection processing for external lines and internal lines, and also provides various service functions necessary for this connection processing. Providing this service function is a service of the function assigned to this soft key by requesting the selection operation from a plurality of function selection keys (hereinafter referred to as soft keys) provided on the extension telephone. Are being offered through private branch exchanges.

For example, in the multifunction telephone disclosed in Japanese Patent Laid-Open No. 1-235457, the function assigned to the soft key is determined based on the call status of the telephone terminal and the service class information set in the telephone terminal. This prevents unauthorized allocation of service functions. Only the service functions for which this allocation is permitted are displayed on the screen as a soft label. As a result,
There is no need for useless selection of soft keys, and it is possible to provide accurate service functions.

[0004]

However, the conventional multi-function telephone set described above only provides the same number of service functions as the number of soft keys provided on the telephone terminal.
If more service keys are provided than the number of soft keys, other service functions will not be provided. further,
When displaying a plurality of functions on a plurality of softkeys, there is a drawback in that the operability of selection is poor because the functions are not displayed in the order of effective functions that are more necessary.

The present invention has been made in view of the above points, and preferentially assigns a service function having a priority to a soft key (function selection key) having a high frequency of use, so that the frequency of use is higher. It is an object of the present invention to provide a multi-function telephone device in which effective and highly effective functions can be selected quickly, reliably, and easily, and the operability is improved.

[0006]

In order to achieve the above-mentioned object, the present invention provides a multi-function telephone apparatus in which an extension telephone housed in a private branch exchange selects various functions. The private branch exchange is equipped with at least two softkeys to which multiple functions can be assigned and a display that displays the name of the function assigned to the softkeys. A storage unit for storing a call status function priority table for adding priority and a softkey function priority table for setting function display priority for softkeys, respectively, and a softkey The number of soft keys to be assigned to the number of soft keys is determined in descending order of priority from the call state function priority table according to the call state, and the name of the determined function is
In this order, a control unit for controlling the display on the display according to the soft key function priority table is provided.

Further, the plurality of soft keys are arranged in a line, and the control unit sets the priority order of the soft keys in a fixed direction according to the soft key function priority table, and sets the software according to the call status function priority table. The feature is that the function name assigned to each key is displayed on the display portion of the display unit corresponding to the position of the soft key.

In such a multi-function telephone apparatus of the present invention, the functions assigned to the soft keys of the extension telephone are determined by the number of soft keys in descending order of priority according to the table in the call status function priority table storage section, and this determination is made. The names of the selected functions are displayed on the display in that order according to the table of the softkey function priority table storage unit. In this case, the functions are assigned to the soft keys in the order of high priority in consideration of the selection of effective functions that are used more frequently and are more necessary. For example, when the soft keys are arranged in a horizontal row, they are set in order from the right end key.

Therefore, the preferential function is preferentially assigned to the softkeys and displayed, and the preferential function is preferentially assigned to the softkeys frequently used and displayed.

[0010]

BEST MODE FOR CARRYING OUT THE INVENTION Next, an embodiment of a multifunction telephone device of the present invention will be described in detail with reference to the drawings. FIG. 1 is a configuration explanatory view of control of function assignment of soft keys in an embodiment of a multifunction telephone device according to the present invention, and FIG. 2 is a schematic system configuration diagram of an embodiment of a multifunction telephone device of the present invention. is there.

In FIG. 2, an exchange system constituting a multi-function telephone system includes a private branch exchange (PBX) 10 accommodating a plurality of office lines L1, L2 ... Lm, and the private branch exchange 10.
Extension telephone 2 connected to the telephone to make an extension call or an outside call
0 ₁ , 20 ₂ ... 20 _n .

The private branch exchange 10 is connected to office lines L1 to Lm.
The DC loop is closed for incoming call detection and line capture.
Trunk circuit 11 for processing₁, 11_Two, ..., 11
_mAnd the extension telephone 20₁, 20_Two, ..., 20_nSignal between
Circuit 12 for processing₁, 12_Two, ..., 12_nSet up
Have been killed. In addition, the trunk circuit 11 ₁~ 11_mAnd Rye
Circuit 12₁~ 12_nSwitching the connection with
Switch that sends and holds a ringing tone signal accompanying the processing of
Switch circuit 13 is provided.

Further, exchange control in the private branch exchange 10, for example, regulation of transmission (outside line transmission) from the extension telephones 20 ₁ , 20 ₂ , ..., 20 _n on the office lines L1 to Lm, and various service functions. processing the offer, the trunk circuit 11 _1, 11 ₂ which are connected by a bus line, ..., 11 _m, the line circuit 12 _1, 12 _2, ..., 12 _n and a central processing unit for controlling the switch circuit 13 (CPU) 14 and the control program,
Data of service functions to be provided and various regulations,
A memory 15 is stored in advance through a maintenance terminal (not shown).

As the extension telephones 20 ₁ , 20 ₂ ... 20 _n , ordinary ordinary telephones or multi-function telephones having function selection keys are used. From the ordinary telephones, a predetermined special number can be dialed. The service can be received by operating the function selection key from the multi-function telephone.

With the diversification of service provision, a multifunction telephone having a soft key to which a plurality of functions are selectively assigned is provided as the multifunction telephone having the above-described function selection keys. FIG. 3 shows a plan view of an example of a multi-function telephone having soft keys to which a plurality of functions are selectively assigned. In the figure, a multi-function telephone 30 includes a handset 32, a dial pad 33, a plurality of function selection keys 34, a soft key 35 to which a plurality of functions are selectively assigned, and a liquid crystal display on a front panel of a telephone body 31. A soft key display unit 36 including a device (LCD) or the like is provided.

The soft key 35 is used to determine the function assigned to it, for example, according to the call status of the telephone. The function name assigned to each soft key 35 is displayed on the soft key display 36 as a soft label. Is displayed.

Next, the operation of this embodiment will be described.

2 and 3, when the extension telephone call is made, when the handset 32 of the multi-function telephone 30 used as the extension telephones 20 ₁ , 20 ₂ , ..., 20 _n is picked up, the calling signal is the private branch exchange 10. Line circuit of 12 ₁
Input to the CPU 14 from the corresponding line circuit out of 12 _n . Next, when the extension number is input from the dial pad 33, the extension number signal such as dual tone is input to the CPU 14 through the corresponding line circuit of the private branch exchange 10.

The CPU 14 switches the switch circuit 13 on the basis of the extension number signal to connect the extension telephone which has made a call to the extension and sends an extension ringing tone signal to the extension telephone. Be seen.
The handset 33 is placed on the main body, and the extension connection at the private branch exchange 10 is opened by the end signal (on-hook).

In the case of incoming or outgoing from an outside line, the switch circuit 13 is switched under the control of the CPU 14 in the same manner as above through the office lines L1 to Lm and the trunk circuits 11 _{1 to} 11 _m , and a certain extension telephone ( An outside line call is made with the multifunction telephone 30).

Next, control of function assignment of soft keys will be described. As shown in FIG. 1, the call state function priority table 1, the soft key function priority table 2, and the soft key display 3 are used for soft key function assignment.

The call state function priority table 1 shows the extension telephone 20.
_The extension telephones 20 ₁ are provided with information for each function name for deciding what key is to be provided and in what priority order in accordance with the call status of the multi-function telephone 30 used as _{1 to} 20 _n. It is a table separately stored for every 20 to 20 _n and is stored in advance in the memory 15 in the private branch exchange 10. The information on the function priority order is set for each telephone.

Based on this call state function priority table 1,
Corresponding to the call status of the multi-function telephone 30, the service function is prioritized to be provided from the information on the priority order of the service functions set in the multi-function telephone 30.

The soft key function priority table 2 shows four soft keys (35 in FIG. 3 and FIG. 5) in the multifunction telephone 30.
For the soft key number for distinguishing 4) of No. 4), it is the information of the priority order that determines which service function name of the priority order is assigned to the soft key.
Stored in 5.

The soft key display unit 3 in FIG. 1 displays the function name corresponding to the function assigned to the soft key 35 on the screen according to the soft key function priority table 2.
Corresponds to the soft key display 36 of. FIG. 5 is a diagram showing a display example of the soft keys. The soft key 4 (35) is composed of four soft keys 4a to 4d, and the function names corresponding to the functions assigned to them are displayed on the soft key display 3 (36). It is displayed in the corresponding position.

Next, the operation of the embodiment of the present invention will be described with reference to the flowchart for explaining the operation of FIG. In the same figure, in accordance with the call states of the extension telephones 20 _{1 to} 20 _n (multifunctional telephone 30), the CPU 14 stores soft keys in order from the call state function priority order table 1 stored in the memory 15 in descending order of priority. 4 (35) function names are selected and determined (step 41).

If the call status is "idle" and the number of soft keys 4 (35) is four, from the "idle" column of the call information of the call status function priority table 1 shown in FIG. "Function A" as priority 1 and "Function B" as priority 2
Four functions of "function C" as priority 3 and "function D" as priority 4 are determined.

Next, the CPU 14 determines whether or not there is an unprocessed softkey (step 42). When there is an unprocessed softkey, first, the softkey number of priority 1 is stored in the memory 15. The soft key function priority table 2 shown in FIG. 1 is selected and assigned to a function name having a high priority (step 43). Here, the softkey number of priority 1 is 4d shown in FIG. 5 which is 4, and the softkey indicator 3 (3) corresponding to the position of this softkey 4d.
In the display portion of 6), as shown in FIG. 5, "function A" having priority 1 is displayed on the screen (step 44).

Next, returning to the processing of step 42, it is judged again whether or not there is an unprocessed soft key. Since there are still three unprocessed keys, at step 43, the next soft key function priority table 2 is selected. Select a priority 2 soft key number and assign a priority 2 function name. Here, the soft key number of priority 2 is number 3 as shown in FIG. 1, and the function name of priority 2 is "function B". Therefore, the soft key number 3 is shown in FIG. Soft key 4c
As shown in FIG. 5, "function B" of priority 2 is displayed on the display portion of the soft key display 3 (36) corresponding to the position (step 44).

Thereafter, the processes of steps 43 and 44 of FIG. 4 are repeated for the remaining priorities 3 and 4 in the same manner as described above, and the positions of the soft keys 4 and 4a of the soft key numbers 3 and 4 respectively. Softkey display 3 compatible with
"Function C" and "Function D" are displayed on the screen of (36). When it is determined in step 42 that the above-described processing has been performed for all four soft keys 4a to 4d and there are no unprocessed keys, the processing ends. In this way, as shown in FIG. 5, the assignment of the soft keys 4d, 4c, 4b, and 4a with the highest priority from the right and the function names "function A", "function B", "function C", " The screen display of "Function D" is performed.

It should be noted that the present invention is not limited to the above-described embodiment, and modifications can be made without departing from the gist of the present invention. For example, the number of softkeys 4 (35) and this softkey 4
The number of service functions assigned to (35), the configuration of the call state function priority table 1, particularly the configuration of the softkey function priority table 2 including the case where the softkey number corresponds to the function priority in one-to-one correspondence, and The control processing procedure and the like may be determined according to the configuration (specification) of the exchange system.

The data of the call status function priority table 1 and the soft key function priority table 2 may be stored in the memory 15 through a maintenance terminal or the like at the installation stage of the telephone, or the extension telephones 20 _{1 to} 20. _n (Multifunctional telephone 3
0), the priority of the service function frequently used is set to the CPU 1 during the operation of the extension telephones 20 _{1 to} 20 _n (multifunctional telephone 30).
4 may be automatically updated.

Further, it is possible to use a dial telephone. In this case, control of service provision with the private branch exchange 10 may be executed by dialing a predetermined specific number (special number).

[0034]

As described above, according to the present invention,
By deciding the number of softkeys to be assigned to the softkeys of extension telephones in the order of priority, and displaying the names of the decided functions in that order on the extension telephones according to the softkey function precedence table, Since the function you want to use (higher priority function) is preferentially assigned to the softkeys and displayed, the accuracy of the softkeys can be improved.

Further, according to the present invention, the preferential function is preferentially assigned to the soft key which is frequently used and displayed, and the selectivity of the soft key can be improved. As described above, according to the present invention, it is possible to quickly, surely and easily select a necessary function that is used more frequently, and improve its operability.

[Brief description of the drawings]

FIG. 1 is a configuration explanatory diagram of control of function assignment of a soft key according to an embodiment of the present invention.

FIG. 2 is a schematic system configuration diagram of an embodiment of the present invention.

FIG. 3 is a plan view showing an external configuration example of an extension telephone set in FIG.

FIG. 4 is a flowchart for explaining an operation showing a processing procedure of allocation control of service functions to soft keys according to the present invention.

FIG. 5 is a diagram showing a display screen on the display unit corresponding to the number positions of soft keys in the present invention.

[Explanation of symbols]

1 Call State Function Priority Table 2 Soft Key Function Priority Table 3, 36 Soft Key Display 4, 4a, 4b, 4c, 4d, 35 Soft Key 10 Private Branch Exchange 13 Switch Circuit 14 Central Processing Unit (CPU) 15 Memory 20 _{1 to} 20 _n extension telephone 30 multifunctional telephone

Claims (2)

[Claims] 1. A multi-function telephone device in which an extension telephone set housed in a private branch exchange selects various functions, wherein the extension telephone set has at least two soft keys capable of assigning a plurality of functions to one key. A call status for setting a function effective for each call status of the extension telephone in the private branch exchange, and a display for displaying the name of the function assigned to the soft key on the screen; A storage unit that stores a function priority table and a softkey function priority table for setting the priority of function display for the softkeys, and a function to be assigned to the softkeys according to a call state. From the call status function priority table, the number of soft keys is determined in descending order of priority, and the names of the determined functions are assigned in that order to the soft key function priority order. Further comprising a control unit which performs control for displaying on the display device in accordance with Table multifunctional telephone apparatus according to claim. 2. The plurality of soft keys are arranged in a line, and the control unit sets the priority order of the soft keys in a fixed direction according to the soft key function priority table, and sets the call status function. 2. The multi-function telephone device according to claim 1, wherein the function name assigned to each soft key according to the priority table is displayed on the display portion of the display corresponding to the position of the soft key.