JPH0877418A - Transaction processor - Google Patents

Abstract

PURPOSE: To obtain detailed operation rate information by providing a period setting means which sets a period wherein an operation rate is calculated and an arithmetic means which calculates the operation rate in the period set by the period setting means. CONSTITUTION: A CPU 30 controls respective circuit devices according to a program stored in a ROM 31 and also performs necessary arithmetic for the operation rate, etc. A RAM 32 has various files, tables, and storage areas while storing necessary data. Further, various constituent elements are connected to the CPU 30 through an input/output controller 33 and a display processing part 34 controls a display unit. Then a parameter table in the RAM 32 constitutes the period setting means, the arithmetic processing of the CPU 30 constitutes an arithmetic means, and the liquid crystal display plates of remote monitors 44 and 45 constitute display means. In this constitution, the operation rate in the set period is calculated and displayed, and the variation and trend of the operation rate and the latest operation rate are grasped by the way of setting the period.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic teller machine, an automatic payer, etc. in a financial institution, an automatic ticket vending machine in a station service, an automatic ticket gate, etc., and an automatic vending machine for automatically selling goods. The present invention relates to a transaction processing apparatus that mechanically executes such transaction processing and is capable of managing the operating rate of the transaction processing apparatus.

[0002]

2. Description of the Related Art Conventionally, as a system for managing the operating rate of a transaction processing apparatus, there is an operating rate management system disclosed in Japanese Patent Application Laid-Open No. 2-89198.

This system calculates the actual operating time by subtracting the standby time during which no transaction processing is performed from the power-on time, and divides this by the power-on time to calculate the operating rate. However, according to this system, since it is a uniform calculation, there is a problem in that detailed contents such as fluctuations and trends in the operating rate cannot be grasped.

[0004]

SUMMARY OF THE INVENTION It is an object of the present invention to provide a transaction processing device capable of obtaining detailed information on the above-mentioned operating rate.

[0005]

The invention according to claim 1 of the present invention is a transaction processing apparatus for calculating and outputting an operating rate, comprising period setting means for setting a period for calculating the operating rate, The transaction processing apparatus is provided with a calculation unit that calculates an operating rate for the period set by the period setting unit. According to a second aspect of the present invention, in addition to the configuration of the first aspect of the invention, there is provided a transaction processing device including display means for displaying an operating rate for a set period.

[0006]

According to the first aspect of the present invention, the period set by the period setting means, for example, every 1 hour, every half day, 1
The operating means calculates and outputs the operating rate for the set period, such as every other day or every other week. In the invention according to claim 2 of the present invention, the operating means calculates the operating rate in the period set by the period setting means, and displays it on the display means.

[0007]

According to the first aspect of the present invention, since the operating rate for the set period is calculated, the operating rate fluctuations, trends, or the latest operating rate can be finely adjusted depending on how the period is set. You can understand the contents. According to the second aspect of the present invention, the detailed contents can be grasped in real time by the display means.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described in detail below with reference to the drawings. The drawing shows an automatic deposit payment machine used in a financial institution as an example of a transaction processing apparatus. In FIG. 1, the automatic deposit payment machine 10 has a touch panel for displaying and guiding a transaction operation to a customer on its customer service surface 11 side. Dual-purpose display 1
2, a card insertion slot 13 for inserting a card, a passbook insertion slot 14 for inserting a passbook, a banknote entrance / exit 15 for inserting or removing a deposit banknote, a coin entrance / exit for inserting a deposit coin or removing a dispense coin 16, a handling indicator 17 for displaying handling or cancellation of handling, and a calling body 18 for calling a clerk, and executes transactions for deposit and payment. FIG. 2 shows the automatic teller machine 10 described above.
Shows a state in which the rear door 19 that opens and closes the rear side of the
A card processing unit 20 for performing data processing on cards, a form processing unit 21 for performing printing processing on passbooks and slips, a banknote processing unit 22 for performing payout / receipt of deposit / withdrawal banknotes, a discharge / storage processing of deposit / withdrawal coins A coin processing unit 23 for performing the operation is provided, and an operator operation panel 24 for an operator to perform an input operation at the time of maintenance is provided inside the opening / closing door 19. The operator operation panel 24 has an input key (touch key is also used to input predetermined data. Including) and an indicator for displaying necessary data.

FIG. 3 shows a control circuit block of the automatic deposit payment machine 10, in which the CPU 30 drives and controls each circuit device in accordance with a program stored in the ROM 31, and executes necessary calculations such as an operating rate. . The RAM 32 is provided with various files, tables, and storage areas described below, in addition to storing necessary data.

Further, various components are connected to the CPU 30 via the input / output control device 33, the display processing section 34 drives and controls the display 12 for displaying the above-mentioned operation guide, and the card processing section 35 described above. The card processing unit 20 is driven and controlled, the form processing unit 36 drives and controls the above-described form processing unit 21, the banknote processing unit 37 drives and controls the above-described banknote processing unit 22, and the currency processing unit 38 performs the above-described coin processing. The unit 23 is driven and controlled, and the timepiece device 39 keeps time and outputs a signal indicating the date.

The communication processing unit 40 is a host computer 41.
And the monitoring device 42 to transmit and receive data. The monitoring device 42 is connected to the respective transaction processing devices in order to monitor the other plurality of automated teller machines 10 and other transaction processing devices. Furthermore, a plurality of the monitoring devices 42 are connected to the monitoring center. The monitoring device 42 and the monitoring center 43 are provided with remote monitors 44 and 45, respectively.

FIG. 4 shows the power on / off / log information file 51 set in the RAM 32 described above. The file 51 stores the power on / off information and the date and time thereof, and the power off / on information is the power source. This is information on the state change of on → power off or vice versa power off → power on, and this state change and its date and time are stored.

FIG. 5 shows a failure occurrence recovery / log information file 52 set in the RAM 32 described above. The file 52 stores failure occurrence and recovery information, the date and time, and the failure occurrence recovery. The information is information on the state change of the device normal → stop operation or the reverse operation stop → device normal, and the state change and its date and time are stored.

FIG. 6 shows a replenishment start / end / log information file 53 set in the RAM 32 described above. The file 53 starts replenishment of a medium (for example, currency such as bills and coins, forms, journal sheets, etc.). , End and file their date and time.

FIG. 7 shows the total data area 54 set in the RAM 32 described above. The area 54 is a time when the power is turned on, a failure time when the device is out of order, and a medium replenishment for replenishing the medium. Record the waiting time.

FIG. 8 shows a recording data area 55 set in the above-mentioned RAM 32, and the area 55 is the last check time of the check items such as the event end time and the operating rate, the last edit time of the total data, and the calculation. Uptime,
Further, data such as an availability warning indicating that the availability is lower than the reference value is recorded. In addition, the above-mentioned event is
Corresponds to a check process in which multiple items of checks are set.

FIG. 9 shows the parameter table 56 set in the above-mentioned RAM 32. The table 56 records the transaction period for which the operating rate is to be calculated, the operating rate calculation cycle, and the operating rate reference value (%). . The transaction period is set to, for example, 1 day, 1 week, 1 month, 3 months, 6 months, 1 year, etc. Further, the above-described calculation cycle is set to be every 1 hour, every half day, every one day, every one week, or the like. Each set value of the above-mentioned parameter table can be set or changed from the staff operation panel 24 or the remote monitors 44 and 45 of the monitoring device 42 or the monitoring center 43.

FIG. 10 shows the monitoring device 4 shown in FIG.
2 shows a panel surface of the remote monitor 44 of No. 2 and a liquid crystal display board 57 for displaying necessary information on this panel surface and an operation rate output switch 58 for inputting an instruction to output and display the operation rate.
When the operating rate output switch 58 is operated, the operating rate and the operating period are switched and displayed on the liquid crystal display board 57.
The output switch 58 has an indicator lamp 59 composed of an LED.
The display lamp 59 lights up as a warning when a malfunction such as an operating rate falls below a reference value occurs and displays the malfunction.

The automated teller machine 10 configured as described above
The operation rate management process by the CPU 30 will be described below with reference to the flowchart of FIG. Automatic deposit machine 10
When the power is turned on, the power-on process is executed (step n1). This power-on process is performed by the RAM 3 shown in FIG.
The latest information is read from the power-on / off / log information file 51 of No. 2, and when this latest information is power-off information, the power-on information is recorded in the file 51. The time at this time is the current time output by the timepiece device 39. In addition,
When the power cord of the automatic teller machine 10 is unplugged unexpectedly or the power off process is not executed due to a power failure or the like, the latest information remains as the power off information. The power-off information is recorded, and the time at this time is recorded by substituting the event end time of the recording data shown in FIG. 8 in step n23, which will be described later, and then the above-mentioned power-on information is recorded.

Next, a timer of 60 seconds set to the operation rate calculation cycle is set (step n2), and this time-up is judged (step n3). It is assumed that the timer is counted up by the timer interrupt processing.

When it is determined in step n3 that the time is up, the cycle for calculating the operating rate is next determined to determine whether the operating rate needs to be updated (steps n4 and n5). That is, the present time is read based on the signal of the clock device 39, the previous check time is read from the recording data area 55 of the RAM 32 shown in FIG. 8, and the RAM shown in FIG.
The operating rate calculation cycle is checked from the 32 parameter table 56.

When the parameter calculation cycle is "every 1 hour" update, the current time is compared with the previous check time, and if the date and time data are the same, it is not necessary to update the operating rate. to decide. If the data is different in the above time comparison, it is determined that the operating rate needs to be updated.

When the parameter calculation cycle is "every half day" update, the current time is compared with the previous check time, and when the date data is different, it is determined that the update of the operating rate is necessary. If the date data is the same in the above comparison and the hour data at the previous check time is 0 to 11 and the hour data at the current time is 12 to 24, it is determined that the operating rate needs to be updated. Under other conditions, it is determined that the operating rate need not be updated. When the parameter calculation cycle is “every other day” update, the current time is compared with the previous check time, and when the date data is different, it is determined that the operation rate update interval is necessary. Under other conditions, it is determined that the operating rate need not be updated. If the parameter calculation cycle is "every other week", the current time is compared with the previous check time, and if there is a difference of more than one week in the date data, it is necessary to update the operating rate. to decide. Under other conditions, it is determined that the operating rate need not be updated. When the operation rate calculation cycle and the determination of whether or not the operation rate needs to be updated are completed as described above, the aggregate data editing process is executed (step n6).
In other words, the editing process of the aggregated data is as follows: (1) Activation of power-on time editing process (2) Activation of failure time editing process (3) Activation of medium replenishment waiting time editing process (4) Update of previous editing time Starting of Processing In the above-described (1) power-on time editing processing, the power-on / off / log information is read from the power-on / off / log information file 51 of the RAM 32 shown in FIG. 4, and the last editing time (recorded data area 55 in FIG. 8) is read. The power-on time after that is calculated, and this power-on time is added to the power-on time of the total data area 54 shown in FIG. 7 to update it.

In the above-mentioned (2) failure time editing processing,
The accident occurrence recovery / log information is read from the accident occurrence recovery / log information file 52 shown in FIG. 5, the failure time after the last editing time (recorded in the recording data area 55 of FIG. 8) is calculated, and this failure time is Total data area 54 shown in FIG.
This is updated by adding to the failure time of.

In the above-described (3) medium replenishment waiting time editing process, the medium replenishment start / end / log information is read from the replenishment start / end / log information file 53 of the RAM 32 shown in FIG. (Recording in the recording data area 55 of FIG. 7) is calculated, and this waiting time is added to the medium replenishment waiting time of the total data area 54 shown in FIG. 7 to update it.

In the previous editing time updating process of (4), the time when the above-described editing processes (1) to (3) are finished is set to the previous time of the recording data area 55 shown in FIG. Update the record at the edit time.

When the editing process of the totalized data is completed as described above, the operation rate updating process is then executed (step n7). The operation rate is calculated by the following formula based on the data of the power-on time, the failure time, and the medium replenishment waiting time recorded in the total data area 54 shown in FIG. 7. Operating rate = {power on time− (failure time + medium replenishment waiting time)} ÷ power on time × 100 Operating rate calculated as described above (for example, 94.8)
%) Is recorded in the recording data area 54 shown in FIG.

Next, an operation rate warning check process is executed (step n8). The operating rate reference value (for example, 95%) is read from the parameter table 56 of the RAM 32 shown in FIG. 9, and the operating rate calculated in step n7 described above (for example,
94.8%), the operating rate reference value (for example, 95%) ≧ operating rate (for example, 9%)
4.8%), a warning is output. The output of the above-mentioned operating rate and the above-mentioned warning is output from the remote monitor 44 of the monitoring device 42 when there is an instruction from the outside, for example, as shown in FIG.
If there is an instruction from the output switch 58 of the liquid crystal display board 5
7 and the warning is displayed by turning on the display lamp 59.

Next, a clear check process of the totalized data is executed (step n9). The present time is read based on the signal of the clock device 39, the previous check time is read from the recorded data area 55 of the RAM 32 shown in FIG. 8, and the operating rate target transaction cycle is checked from the parameter table 56 of the RAM 32 shown in FIG.

When the trading period of the parameter is "1 day",
The current time and the previous check time are compared, and if the date data is different, the totalized data area 54 shown in FIG. 7 is cleared, and if not, the totalized data area 54 is left as it is and the processing ends. . When the transaction period of the parameter is "1 week", the current time and the previous check time are compared, and if there is a difference of 1 week or more in the date data, the total data area 54 shown in is cleared. If not, the totalized data area 54 is left as it is and the processing is terminated.

When the transaction period of the parameter is "one month", the current time is compared with the previous check time, and when the year / month data is different, the total data area 54 shown in FIG.
Is cleared, and if not, the totalized data area 54 is left as it is and the processing is ended.

When the transaction period of the parameter is "3 months", the current time and the previous check time are compared, and if there is a difference of 3 months or more in the year / month data, the total data area 54 shown in FIG. If it is cleared, otherwise, the totalized data area 54 is left as it is and the processing is terminated.

When the transaction period of the parameter is "6 months", the current time and the previous check time are compared, and if there is a difference of 6 months or more in the year / month data, the total data area 54 shown in FIG. If it is cleared, otherwise, the totalized data area 54 is left as it is and the processing is terminated.

When the trading period of the parameter is "1 year",
The current time and the previous check time are compared, and if the year data is different, the totalized data area 54 shown in FIG. 7 is cleared, and if not, the totalized data area 54 is left as it is and the process ends.

When the total data clear check processing has been completed as described above, the previous check time setting processing of the recording data area 55 of the RAM 32 shown in FIG. 8 is executed (step n10). That is, the previous check time is updated to the current time and recorded.

After that, 60 was set to the operation rate calculation cycle.
The second timer is set and the process returns to step n3 (step n11).

If it is determined that the calculation period has not yet been reached (step n3, NO), the event occurrence is determined (step n12), and the event is not detected at step n3. If it has not occurred, the process returns to step n3.

Next, when it is desired to confirm the operating rate, the output instruction is input from the staff operation panel 24. The staff operation panel 24 has a display 60 as shown in FIG.
The display 60 has a touch key area 61 for instructing display output of the operating rate, and when the touch key area 61 is pressed, the display processing is executed (step n1).
2, n13).

When the display output of the operating rate is instructed as described above, the recording data area 5 of the RAM 32 shown in FIG.
5, the operating rate (for example, 94.8%) already calculated and recorded in step n7 is read out, and if there is a recording with an operating rate warning in step n8, this is also read out,
Further, the parameter table 5 of the RAM 32 shown in FIG.
The data of the transaction period subject to the utilization rate set in No. 6 is read out, and these data are displayed as shown in FIG. When returning to the normal display mode, the touch key area 62 for instructing the return may be pressed.

As described above, when the operating rate, the transaction period subject to the operating rate, and the information on the operating rate warning are displayed, the clerk confirms the information and grasps the information content, so that necessary measures can be taken.

When it is desired to confirm the operating rate from the remote monitor 44 of the monitoring device 42 shown in FIG. 3, the operating rate output switch 58 shown in FIG. 10 is pressed. Normally, the liquid crystal display board 57 of the remote monitor 44 is shown in FIG.
Other display modes are displayed as shown in the upper row, and the operating rate is displayed as shown in the middle row of FIG. 14 by operating the output switch 58 described above. As shown in the lower part of 14, the transaction period subject to the operating rate is displayed, and if there is an operating rate warning, the display lamp 5
9 is lit and displayed. It is possible to return to another display mode by operating another function switch.

As described above, when the operating rate, the transaction period subject to the operating rate, and the information on the operating rate warning are displayed, the clerk confirms the information and grasps the information content, so that necessary measures can be taken.

Next, when the power-off instruction is determined in step n15, power-off processing is executed (step n1).
6). The power-off information is recorded in the power-on / off log information file 51 of the RAM 32 shown in FIG. The time at this time is the current time.

Next, when it is determined in step n17 that the transaction is started, the transaction with the customer is executed (step n1).
8).

Next, when it is determined in step n19 that the medium replenishment is started, the medium replenishing process is executed (step n20). Before starting the operation of this medium replenishment process, the replenishment start / end / log information file 53 of the RAM 32 shown in FIG.
The medium replenishment start information and the current time as its time are recorded. After that, the replenishment operation is executed, and when the replenishment is completed, the medium replenishment end information and the current time are recorded as the time.

Next, when it is determined in step n21 that a failure has occurred, a failure recovery process is executed (step n2).
2). Before starting the operation of this failure recovery processing, R shown in FIG.
The failure occurrence information and the current time are recorded in the failure occurrence recovery / log information file 53 of the AM 32 as the occurrence time and the recovery processing is executed thereafter. When the processing ends, the failure recovery information and the time are stored in the file 53. To record the current time.

When these processes are completed, the recording process of the end time of the event is executed next (step n23), and this process is the recording data area 55 of the RAM 32 shown in FIG.
The current time is recorded as the information of the event end time, and then the process returns to step n3.

According to this embodiment, since the operating rate for the set period is calculated and displayed, the operating rate changes, trends, or the latest operating rate can be displayed in detail depending on how the period is set. It can be grasped in real time.

In the above embodiment, step n13
Then, when it is determined that the operation rate output is an external instruction, step 4
To step n7,
In the operation rate update processing and the operation rate warning check processing of n8, the operation rate and the operation rate warning may be displayed and output.

In the correspondence between the configuration of the present invention and the above-described embodiment, the transaction processing apparatus of the present invention corresponds to the automatic teller machine 10 of the embodiment, and hereinafter, similarly, the period setting means is the parameter of the RAM 32. The calculation means corresponds to the calculation processing of the CPU 30, and the display means corresponds to the display 60 of the staff operation panel 24 and the liquid crystal display board 57 of the remote monitors 44 and 45. It is not limited to the configuration of the embodiment.

[Brief description of drawings]

FIG. 1 is a front perspective view of an automatic teller machine.

FIG. 2 is a rear side perspective view of the automatic teller machine with a rear door opened.

FIG. 3 is a control circuit block diagram of the automatic teller machine.

FIG. 4 is an explanatory diagram of a power on / off log information file of a RAM 32.

FIG. 5 is an explanatory diagram of a failure occurrence recovery / log information file in the RAM 32.

FIG. 6 is an explanatory diagram of a replenishment start / end / log information file in the RAM 32.

FIG. 7 is an explanatory diagram of a total data area of RAM 32.

FIG. 8 is an explanatory diagram of a recording data area of the RAM 32.

FIG. 9 is an explanatory diagram of a parameter table in the RAM 32.

FIG. 10 is a plan view of the main part of the panel surface of the remote monitor of the monitoring device.

FIG. 11 is a flowchart of operation rate management processing by the CPU of the automatic teller machine.

FIG. 12 is an explanatory diagram of a display on a display of a staff operation panel.

FIG. 13 is an explanatory diagram of an operating rate display of a display unit of a staff operation panel.

FIG. 14 is an explanatory diagram of a display on a liquid crystal display panel of a remote monitor.

[Explanation of Codes] 10 ... Automatic deposit payment machine 24 ... Staff operation panel 42 ... Monitoring device 43 ... Monitoring center 44, 45 ... Limo monitor 57 ... Liquid crystal display board 58 ... Operating rate output switch. 59 ... Indicator lamp 60 ... Indicator

Claims (2)

[Claims] 1. A transaction processing apparatus for calculating and outputting an operating rate, comprising period setting means for setting a period for calculating the operating rate, and calculation for calculating the operating rate for the period set by the period setting means. A transaction processing device including means. 2. The transaction processing apparatus according to claim 1, further comprising display means for displaying an operating rate for a set period.