JPH08307914A - Key telephone system - Google Patents

Abstract

PURPOSE: To provide a key telephone system which can precisely select an incoming processing in accordance with the opposite party of an incoming call, which is generated during a call. CONSTITUTION: When the incoming call is generated during the line wire call, a display processing circuit 7 retrieves the opposite name of a telephone number being a calling source from a memory 6 where the opposite name of the telephone number which is previously selected is stored. When the corresponding opposite name is retrieved, the opposite name is displayed on a display part 2. When the corresponding opposite name is not retrieved, the display processing circuit 7 displays the telephone number of the calling source on the display part 2. When a selection operation part 3 selects a processing against the generated incoming call based on display on the display part 2, a control means connects the incoming call to a call state when a call key is selected. The incoming call is transferred to the telephone set of a secretary when a secretary key is selected, and the incoming call is transferred to a voice mail when a voice mail key is selected.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a button telephone system which performs selected processing for an incoming call occurring during a call.

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2. Description of the Related Art In a call waiting service that informs a calling subscriber of an incoming call by off-hook signaling, if the incoming call is known by off-hook signaling during a call, the subscriber asks the called party to wait. Answer the incoming call, judge the importance of the call, select the call with either one, and inform the other party not to call if necessary and call later. Is processed. Further, in a key telephone having a built-in voice mail system, an incoming call during a call is automatically connected to the voice mail system and a message is recorded.

[0003]

In the above call waiting service, it is not possible to take a timing to interrupt a call in progress, it takes time to respond to the called party, and the called party disconnects the line judging that the called party is out. Therefore, there is a problem that important calls may not be possible. In addition, in a button telephone with a built-in voice mail system, since all incoming calls are connected to the voice mail system, there is a problem that important calls cannot be answered on the spot.

The present invention has been made in view of the current state of incoming call processing during a call as described above, and an object of the present invention is to perform an appropriate incoming call process in correspondence with the other party of an incoming call during a call. It is to provide a button telephone system that can be selected.

[0005]

In order to achieve the above object, the invention according to claim 1 is a storage means for storing a partner name of a preselected telephone number, and a display means for displaying incoming call information. When an incoming call occurs during an outside line call, the other party name of the calling telephone number is retrieved from the storage means, and when the corresponding party name is retrieved, the other party name is displayed on the display means, and the corresponding If the other party's name is not searched, the display control means for displaying the telephone number of the calling source on the display means, the selection means for selecting the processing for the incoming call based on the display on the display means, and the selection And a control means for performing processing based on the selection by the means.

[0006] Similarly, in order to achieve the above-mentioned object, the invention according to claim 2 is the invention according to claim 1, wherein the selecting means causes the call to the incoming call, the transfer of the incoming call to a secretary, and the incoming call. It is characterized in that either one of transfer to voice mail is selected.

[0007]

According to the first aspect of the present invention, when an incoming call occurs during an outside line call, the display control means causes the storage means storing the destination name of the telephone number selected in advance to display the destination name of the telephone number of the calling source. Is searched and the corresponding partner name is searched, the partner name is displayed on the display means for displaying the incoming call information. If the corresponding party name is not retrieved, the display control means displays the telephone number of the calling party on the display means. Then, when the processing for the incoming call that has occurred is selected by the selection means based on the display on the display means, the processing based on the selection is performed by the control means.

In the invention according to claim 2, in the operation according to the invention according to claim 1, any one of a call for an incoming call, a transfer of the incoming call to a secretary, and a transfer of the incoming call to a voice mail is selected by the selecting means. It

[0009]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to FIGS. FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention, FIG. 2 is a flowchart showing the first half operation of this embodiment, and FIG. 3 is a flowchart showing the second half operation of this embodiment.

In the present embodiment, as shown in FIG. 1, a telephone 1 having a built-in voice mail system is provided with a display section 2 for displaying information of a destination received during a call and a display section 2 for displaying the information. Then, a selection operation unit 3 for selecting whether to talk to the incoming call, transfer the incoming call to a secretary, or connect the incoming call to voice mail is provided. The telephone 1 is connected to a central office switch 9 through a control device 4 that controls the entire transmission / reception operation. The control device 4 is provided with a control unit 5 for controlling a transmission / reception operation, and the control unit 5 includes
The memory 6 in which the other party's name of the telephone number selected in advance is stored, the display processing circuit 7 for performing the display operation on the display unit 2, and the selection processing circuit 8 for performing the operation selected by the selection operation unit 3 are connected. There is.

The operation of this embodiment having such a configuration will be described. In the flowchart of FIG. 2, when an incoming call occurs in step S1 while the telephone 1 is talking to an outside line through the central office switch 9, the central office exchange 9 informs the control device 4 of the telephone number information of the originator of the incoming call. Is input, and the control unit 5 causes the partner name information corresponding to the telephone number information to be stored in the memory 6
It is searched by. When the partner name information corresponding to the telephone number information is searched by this search, the display processing circuit 7 operated by the command of the control unit 5 displays the searched partner name information on the display unit 2 in step S2. If the other party name information is not retrieved, the display processing circuit 7 displays the telephone number information on the display unit 2.

Therefore, the calling subscriber knows from the display of the display unit 2 whether the originator of the incoming call is the other party of the telephone number selected in advance, and the other party of the other telephone number selected in advance. In the case of the other party, it may be possible to know the other party of the incoming call by knowing from the telephone number whether it is a call from around Ginza or a call from Nagasaki. In this case, the calling subscriber determines whether to talk to the incoming call, transfer the incoming call to a secretary, or connect the incoming call to voice mail based on the display on the display unit 2. In S3, the selection operation unit 3 is operated to select one of them.

In step S4 of the flow chart of FIG.
When the secretary button of the selection operation unit 3 is selected and operated, the process proceeds to step S5, the selection processing circuit 8 is activated by the instruction of the control unit 5, the incoming call is transferred to the secretary's telephone, and the secretary answers the incoming call. To do. In step S6, the selection operation unit 3
When the voice mail button of is selected and operated, step S
7 and the selection processing circuit 8 is instructed by the controller 5
Activates, the call is forwarded to voicemail, and the message provided by the called party is recorded. Then, in step S8, when the call button is selected and operated, the outside line during the call is put on hold, the incoming call is connected to the talking state, and the subscriber in the call talks with the called party, and the call becomes longer. Then, it informs the other party of the outside line in the hold state to call later, disconnects the held outside line and continues the call with the other party of the incoming call.

As described above, according to the present embodiment, the information of the other party of the incoming call during the call is confirmed on the display unit 2, and the selection operation unit 3 is selected based on the display on the display unit 2, thereby making a direct call. If you decide that you need to do so, connect the incoming call to the call state, make a direct call with the called party, and if you decide that you need the secretary to answer on your behalf, call the incoming call to the secretary's phone. When it is determined that the call is to be forwarded to and the message should be left, the incoming call can be forwarded to voice mail, and appropriate processing according to the receiving party can be performed.

[0015]

According to the first aspect of the present invention, when an incoming call occurs during an outside line call, the display control means causes the storage means in which the other party's name of the telephone number selected in advance is stored, to the telephone number of the calling source. When the other party's name is searched and the corresponding other party's name is searched, the calling party's telephone number is displayed on the display means and the other party's name is displayed on the display means if the corresponding other party's name is not searched. On the basis of this, since the processing for the incoming call selected by the selection means is performed by the control means, it is possible to perform the appropriate processing according to the called party and efficiently perform the call processing. According to the invention of claim 2, any one of a call for an incoming call, a transfer of the incoming call to a secretary, and a transfer of the incoming call to a voice mail is selected by the selecting means, and the effect of the invention of the first claim is obtained. To be

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation of the first half of the embodiment.

FIG. 3 is a flowchart showing an operation of the latter half of the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Telephone 2 Display section 3 Selection operation section 4 Control device 5 Control section 6 Memory 7 Display processing circuit 8 Selection processing circuit 9 Switch for office

Claims (2)

[Claims] 1. A storage means in which the other party's name of a telephone number selected in advance is stored, a display means for displaying incoming call information, and when an incoming call occurs during an outside call, the other party's name of the calling party's telephone number is displayed. When the corresponding party name is retrieved from the storage means and the corresponding party name is retrieved, the party name is displayed on the display means, and when the corresponding party name is not retrieved, the telephone number of the calling party is displayed on the display means. It is characterized by comprising display control means, selection means for selecting processing for an incoming call that has occurred based on the display on the display means, and control means for performing processing based on the selection by the selection means. Button phone system. 2. The button telephone according to claim 1, wherein the selecting means selects one of a call for the incoming call, a transfer of the incoming call to a secretary, and a transfer of the incoming call to a voicemail. system.