JPH08307634A - Facsimile equipment - Google Patents

Abstract

PURPOSE: To prevent a troublesome phone call or the like to a destination by urging the user to improve mis-registration or the like by printing out a destination telephone number causing a communication error and its frequency of occurrence onto recording paper in the case of dialing. CONSTITUTION: When a communication error takes place in the event of dialing to a destination telephone number, the control section 12 stores a telephone number at which a communication error takes place to an error storage memory 7 and counts number of errors for each telephone number and controls a recording section 9 to print out number of times of occurrence of errors of each telephone number, an accumulated error number for each telephone number within a prescribed period onto recording paper in response to the selection of an error recording button 2. Thus, the user checks the recording paper to recognize number of times of occurrence of the destination telephone number having errors and the accumulated number within a prescribed period and grasps accurately the error occurrence state to find out mis-registration or the like thereby avoiding 2nd occurrence of the error.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facsimile apparatus having a function of recording a communication error, and more specifically, it relates to a facsimile apparatus.
The present invention relates to a facsimile device capable of recording a destination telephone number when a communication error occurs at the time of making a call and prompting a warning to a user.

[0002]

2. Description of the Related Art In a popular facsimile machine,
As a basic function, it is equipped with an information management unit that manages the communication history (journal) and a recording unit that records the management contents. When the user operates the recording button for printing as necessary, the journal is printed on the report paper. Is printed. Therefore, it is possible to know the transmission result and the received contents, and also to check the occurrence of a communication error or the like.

This communication error occurs when the other party's telephone number does not respond at the time of calling, or the image information cannot be transmitted even if the line is connected. However, if this communication error occurs frequently, it continues. Not only will this hinder the use of the service, but it will also bother the other party when using the redial function. Therefore, normally, when a communication error occurs several times, the journal is printed on the report paper by operating the record button, and the error is checked to check the telephone number and frequency of the other party. I am trying to fix it.

[0004]

However, in the above-mentioned conventional facsimile machine, since the recording on the report paper is performed in time series based on the journal, even if only the communication error is desired to be checked, the capacity of the information management unit is changed. Moreover, it is necessary to check the print contents for a certain period of time, and it is troublesome to go back and search for an error from the closest communication result.

The present invention has been devised in view of the above problems, and improves the registration error and the like for the user by recording the destination telephone number and the frequency of occurrence of the communication error at the time of calling. It is an object of the present invention to provide a facsimile device that can prompt and prevent unwanted calls to the other party.

[0006]

In order to solve the above problems, the present invention as set forth in claim 1, is an error memory for storing a telephone number when a communication error occurs when a call is made to a destination telephone number. And a control means for counting the number of errors for each telephone number stored in the error memory and printing the number of error occurrences of each telephone number and the cumulative number of errors for each telephone number within a fixed period on a recording paper. It is characterized by having and.

According to another aspect of the present invention, an error memory for storing a telephone number when a communication error occurs by calling a destination telephone number and a telephone stored in the error memory. A control means for counting the number of errors for each number and controlling the printing of the telephone numbers on the recording paper in descending order of the number of errors is provided.

The present invention according to claim 3 is an error memory for storing a telephone number when a communication error occurs by calling a destination telephone number, and a telephone stored in the error memory. A control means for counting the number of errors for each number and controlling the printing of the telephone number, which has reached a certain number of errors, on the recording paper.

[0009]

In the facsimile apparatus according to the first aspect of the present invention, if a communication error occurs when a call is made to the destination telephone number, the telephone number is stored in the error memory. The control means counts the number of errors stored in this error memory for each telephone number,
The cumulative number of errors for each telephone number within a fixed period is printed on recording paper. Therefore, the user of this facsimile apparatus can know the number of occurrences of the destination telephone number in which an error has occurred and the cumulative number within a certain period by checking the recording paper.

Further, in the facsimile apparatus according to the second aspect, when a communication error occurs when a call is made to the destination telephone number, the telephone number is stored in the error memory. The control means counts the number of errors stored in the error memory for each telephone number and prints the telephone numbers on the recording paper in the order of the number of occurrences of errors. Therefore, the user of this facsimile apparatus can know the telephone number with many errors by checking the recording paper.

Further, in the facsimile apparatus according to the third aspect, when a communication error occurs when a call is made to the destination telephone number, the telephone number is stored in the error memory. The control means counts the number of errors stored in the error memory for each telephone number, and prints the telephone number having a certain number of errors on the recording paper. Therefore, the user of this facsimile apparatus can know the telephone number that has reached the preset number of errors by checking the recording paper.

[0012]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing the electrical configuration of the facsimile apparatus according to this embodiment.

This facsimile apparatus is a popular type having a general function of image transmission, and includes a key operation unit 1 such as a ten-key pad and a sharp (#) button, an error recording button 2 for instructing recording of a communication error, A one-touch dial button 3 for calling the corresponding telephone number when pressed, and a redial button 3 for repeatedly calling the destination telephone number,
A display unit 4 including an LCD for displaying the operating state of the facsimile apparatus and an error message, a calendar clock 5 for calculating the period together with the measurement of the date and time,
A counter 6 that counts the number of error communications, an error storage memory 7 that stores error information each time a communication error occurs, a reading unit 8 that optically scans a document to be transmitted to form image information, A recording unit 9 for applying heat in dot units to a recording sheet by a thermal head for recording, a modem 10 for performing modulation / demodulation processing, an NCU 11 for controlling a line, a control unit 12 for controlling operation of the entire apparatus, and the like are provided. It is configured.

The control unit 12 is composed of a CPU, a ROM and a RAM. When the user selects a registration mode and presses the key operation unit 1 and the one-touch dial button 3, the destination telephone numbers corresponding to the respective buttons are displayed. When entered, R
In addition to general telephone number registration processing such as storing in the AM, the telephone number when a communication error occurs at the time of calling to the other party is stored in the error storing memory 7, and the error recording button 2 The error content is controlled to be printed on the recording paper according to the selection operation of.

As a communication error at the time of calling, if there is no response even after repeatedly calling the destination telephone number, the line is connected to the destination after the call but the destination is called. If it is not a facsimile machine but a wrong phone call, the other party's facsimile machine responded by calling but the transmission procedure did not proceed and the original could not be sent because the recording paper was not refilled. It can be roughly divided. In any of the above cases, the control unit 12 determines that there is a communication error, the telephone number of the error destination is counted by the counter 6, and is stored in the data table of the error storage memory 7 together with the date and time when the error occurred.

In order to record the communication error, the recording mode is set in advance by operating the ten keys of the key operation unit 1 and the error recording button 2 so that the recording content can be changed depending on the number of times the error recording button 2 is operated. It is supposed to do. For example, when the error record button 2 is pressed once, the error information is read from the error storage memory 7 and the entire list of communication errors is printed.

When the error recording button 2 is pressed twice, the error destinations are printed in descending order of the number of error occurrences, and the error information in the error storage memory 7 is searched based on this number of operations. By doing so, it is possible to sequentially print from the telephone number by judging the number of occurrences of the most counted error.

Further, when the error recording button 2 is pressed three times, the error accumulation within a fixed period is printed on the recording paper. In this case, based on the timekeeping of the calendar clock 5, it can be set arbitrarily by the input operation of the numeric keypad of the key operation unit 1 and the error recording button 2 so that printing can be performed for a period of one day, one week, or one month. It should be possible to do it.

In addition to the recording operation by the manual operation of the error recording button 2, it is also possible to automatically print the telephone number when the communication error reaches three times, for example. In this case, since the number of error occurrences is always counted, the control unit 12 stores the telephone number that has reached the preset number in the error storage memory 7.
The recording section 9 may be operated to record on the recording paper.

Next, the transmission / reception operation of the facsimile device will be described. First, in the transmission operation, the user operates the communication key of the key operation unit 1 and the one-touch dial button 3
When is pressed, the control unit 12 reads out the telephone number of the other party stored in the RAM and dials the telephone line through the modem 10 and the NCU 11 by an autodialer (not shown). And after this dialing,
The image information of the document read by the reading unit 8 is transmitted to the telephone line via the modem 10 and the NCU 11 as well.

On the other hand, in the receiving operation, the telephone line, N
When the reception information is received from the other party via the CU 11 and the modem 10, the control unit 12 operates the recording unit 9 to print the image information on the recording paper.

When a communication error occurs for any of the above reasons after the user makes a call during the transmission, the control unit 12 stores the telephone number of the communication error destination together with the error occurrence date and time for storing the error. The data is stored in the data table of the memory 7. This telephone number is counted as an error "present" and the number of occurrences is "1", and is added if there is a previous error.

Thus, when a communication error occurs,
Error record button 2 when the user wants to know the details of the error
When is pressed once, the error information is read from the error storing memory 7, and the error history is printed according to the communication number as shown in the table of FIG. Therefore, the user can immediately know the date and time of occurrence of the communication error, the shortened number, the destination telephone number, the destination name, and the like. Therefore, it is possible to reconfirm that the abbreviated number, the telephone number of the other party and the name of the other party match each other, and correct any registration error early.

When the error recording button 2 is pressed twice,
As shown in the table of FIG. 3, the abbreviated number, the other party's telephone number, the other party's name, the number of error occurrences, the period, etc. are printed on the recording paper in the order of the largest number of error occurrences. Further, when the error recording button 2 is pressed three times, although not shown, the error accumulation within a certain period is printed on the recording paper.

Even if such a manual operation is not performed, if the communication error of the same telephone number reaches three times,
As shown in the table of FIG. 4, the control unit 12 operates the recording unit 9 to automatically print the abbreviated number, the destination telephone number, the destination name, and the period. This makes it possible to give a warning to the user, notify the telephone number at which an error frequently occurs, and prompt a prompt response.

[0026]

In the facsimile apparatus according to the first aspect of the present invention, the user checks the recording paper to know the number of occurrences of the destination telephone number in which an error has occurred and the cumulative number within a certain period. Therefore, by receiving the recording paper as an error warning letter, it is possible to accurately grasp the error occurrence status, discover registration errors, etc., avoid recurrence of the error, and prevent the occurrence of unwanted calls. is there.

Further, in the facsimile apparatus according to the second aspect of the present invention, when the user checks the recording paper, the printing is performed on the recording paper in the order of the number of occurrences of errors, so that there are many errors. It is possible to intensively investigate and correct the other party's telephone number, and it is possible to eliminate the nuisance call that frequently occurs when the other party is a general telephone.

Further, in the facsimile apparatus according to the third aspect of the present invention, the user can check the recording paper to know the telephone number having more errors than a certain number. If you set a certain number as a warning letter in advance according to your convenience, it will be possible to call attention when an error occurs several times, without causing frequent nuisance calls and recurring errors early. Has an effect that can be prevented.

[Brief description of drawings]

FIG. 1 is a block diagram showing an electrical configuration of a facsimile apparatus according to an embodiment of the present invention.

FIG. 2 is an exemplary diagram in which the entire content of a communication error is printed on recording paper.

FIG. 3 is an exemplary diagram in which the order of the number of occurrences of communication errors is printed on recording paper.

FIG. 4 is an exemplary diagram in which communication errors are set to a fixed number of times.

[Explanation of symbols]

 1 Memory for error 12 Control means

Claims (3)

[Claims] 1. An error memory for storing a telephone number when a communication error occurs when a call is made to a destination telephone number, and the number of errors is counted for each telephone number stored in the error memory. A facsimile apparatus comprising: a control unit that controls the number of error occurrences of a telephone number and the cumulative number of errors for each telephone number within a fixed period to print on recording paper. 2. An error memory for storing a telephone number when a communication error occurs by calling a destination telephone number, and an error number is counted for each telephone number stored in the error memory, and an error is counted. And a control unit that controls to print the telephone numbers on the recording paper in descending order of occurrence. 3. An error memory for storing a telephone number when a communication error occurs when a call is made to a destination telephone number, and an error number is counted for each telephone number stored in this error memory, and an error is counted. And a control unit that controls to print a telephone number, which has reached a certain number, on a recording paper.