JPH0818669A - Telephone network service system - Google Patents

Abstract

PURPOSE:To convert informing information corresponding to the desired utilization forms of respective subscribers and to improve the convenience of the informing information. CONSTITUTION:This telephone network service system for performing information informing service to the subscriber by the different kinds of signals such as the tone signals of call tones and busy tones, etc., at the time of connection control between the subscribers or the audio signals of a missing number talkie or the like, etc., and providing the network service of call waiting and a telephone conference, etc., to specified contract subscribers is provided with an informing information converter 10 for converting the informing information at least provided with the tone signals of the call tones and the busy tones, etc., and the audio signals of the missing number talkie or the like to be informed to the subscriber to the information of a signal kind selected by the subscriber and transmitting it.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone network in which a subscriber terminal is connected and controlled by an exchange, and in particular, each subscription to notification information to the subscriber terminal such as ringing tone or busy tone at the time of connection. The present invention relates to a telephone network service system suitable for facilitating recognition at a person's terminal.

[0002]

2. Description of the Related Art In recent years, in the telephone network, for example, "Electronic Information and Communication Handbook" (198) edited by The Institute of Electronics, Information and Communication Engineers.
8 years, published by Ohmsha, Inc.) from page 2052 to page 2053, in addition to basic services such as one-to-one telephone calls, in-call incoming calls, conference calls, or
There are various network services that are processed and provided on the network side, such as voice processing (a user can select and instruct a function by voice and can obtain guidance by voice).
By performing these services in a so-called service processing node, it is possible to flexibly deal with changes in service specifications.

Further, in recent years, a device for performing data transmission processing, such as a facsimile or a personal computer, is connected to the telephone network to exchange signal sounds instead of voice. By connecting a facsimile communication network to a telephone network, a heterogeneous communication service and a broadcast communication service based on storage processing are also provided to such a data processing device. In the telephone network, in addition to data signals exchanged by such facsimiles and personal computers, and voice signals exchanged between ordinary telephones, the other party's calling (RBT) used during connection control between telephones is called. ) Or the other party (BT), or the audible sound (CPT / dialing tone or voice) that is sent out when the automatic call transfer service (transfer telephone) or the absence guidance service (phone number) starts / stops / completes, etc. Mixed.

In conventional telephone networks, these audible tones (CPT) are always either a dial tone or a voice.
One is decided. Therefore, these audible sounds (CP
T) may not be suitable for the usage purpose of the subscriber. For example, when data is transmitted from a facsimile or personal computer, if the dialing operation to the transmission destination is mistaken and the user is connected to an unused telephone number, the caller's facsimile will be sent by voice from the telephone network. Missing number talkie "is sent. Since the meaning of this "missing number talkie" cannot be discriminated on the side of the facsimile or personal computer, it disconnects after a certain period of time. Furthermore, because it cannot be determined that the number is unused,
It may be automatically redialed to an unused telephone number. In order for a facsimile or personal computer to be able to identify this "missing number talkie", a complicated device is required.

Further, as shown in FIG. 4, "142 + 1"
When an automatic call transfer service (transfer telephone) is performed by dialing such as "," the exchange 40 only sends a signal sound such as "Pop Pup Pup" to the user of the telephone set 41. , I don't know if the transfer call started or stopped. Also, although the time information can be obtained from the telephone network, this time information is sent by voice, so it cannot be used for automatic time adjustment of a facsimile or personal computer. You must operate the keys by listening to the time information by voice. In addition, foreigners whose users are not good at Japanese may not be able to understand the time information or “missing talkie”. Further, if a subscriber who subscribes to the call waiting service (call waiting) receives a call from a third party while performing facsimile communication, the facsimile image is disturbed.

[0006]

The problem to be solved is that in the prior art, the notification information such as audible sound from the telephone network is always determined as one type of dial tone or voice. The point is that it cannot be sent in a type suitable for each subscriber's request. An object of the present invention is to provide a telephone network service system which solves these problems of the prior art and can send each notification information in a type selected by each subscriber, thereby improving the convenience of the notification information. It is to be.

[0007]

In order to achieve the above object, the telephone network service system of the present invention comprises (1) a tone signal such as a ringing tone or a busy tone and a voice signal such as a missing number talkie, which is notified to a subscriber. A notification information conversion device 10 is provided which converts notification information including at least the above into information of a signal type selected by the subscriber and sends the information. Also,
(2) The notification information conversion device 10 described in the above (1) includes the notification information storage unit 1 that stores each notification information of each signal type in advance.
1, a signal type registration unit 12 for registering the signal type selected by the subscriber at the time of contract for each subscriber, and notification information based on the registered contents of the signal type registration unit 12 when the notification information is sent to the contract subscriber. It is characterized by including a selecting unit 13 for selecting notification information of the corresponding signal type from the stored contents of the storage unit 11, and transmitting the selected notification information to the contract subscriber. (3) In the telephone network service system according to (1) or (2), the notification information conversion device 10 is housed in one exchange 7 and each housed in this exchange 7. It is characterized in that notification information of the relevant type is selected and transmitted to the contracted subscribers (terminals 1, 2). Also, (4) above (1) to (3)
In the telephone network service system according to any one of
The notification information conversion device 10 uses the signal type selected at the time of connection between the subscriber on the other exchange side and the contracted subscriber (terminals 1, 2) via the common line between the exchange stations to the other exchange stations. It is provided with the condition notification unit 14 to be passed to the notification information conversion device 10 on the side of the subscriber, and is a notification information conversion device on the side of another exchange, and the contract subscriber (terminal 1,
It is characterized in that the notification information corresponding to 2) is selected and transmitted.

[0008]

In the present invention, the telephone network sends the information to be notified to the subscriber at the time of controlling the connection between the telephones in the signal type selected by the subscriber. For example, if the subscriber selects signal notification by voice, this is registered for the subscriber, and at the time of notification, a voice message corresponding to a tone signal such as ringing tone or busy tone is sent based on the registered content. To do. Further, if the subscriber is a facsimile and selects signal notification with a tone signal, this selection is registered and, for example, a tone signal corresponding to "missing talkie" is transmitted. in this way,
Up to now, only the signal tone has been provided, and the busy tone, the transfer reception tone, etc. can also be used as voice guidance, and when a person makes a call, the meaning is different from the conventional signal tone. It becomes easier to understand. In addition, even if the subscriber uses a mechanical device such as a facsimile machine to connect to the missing number talkie, the mechanical device can immediately determine the meaning, that is, that the number is unused, and exceed a certain time. The connection can be disconnected without any trouble, the invalid hold of the telephone line can be prevented, and the waste of automatically redialing to an unused telephone number can be avoided.

[0009]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a configuration according to the present invention of a telephone network service system of the present invention.
In the figure, 1 to 5 are terminals such as telephones and facsimiles (indicated as subscribers in the figure), 6 is an exchange station accommodating each of the terminals 1 to 5, and 7 is each terminal 1 to 5 provided in the exchange station 6. An exchange that performs connection processing between the two, a signal sound generator (noted as signal sound in the figure) that generates notification information by a signal sound such as a ringing tone and a busy tone, and 9 is a "missing talkie" or "time information". A voice generating device (described as voice in the figure) for generating notification information by voice such as “” is a notification information converting device for performing service control according to the present invention.

In this embodiment, the terminals 1 and 2 are contracted for a service according to the present invention, that is, a service contract in which notification information can be obtained in a desired type, and the terminal 1 is a facsimile or a personal computer machine. , And contract to get "missing talkie" etc. by signal tone instead of voice, and terminal 2 is a telephone and "ring tone" or "busy tone" is voice, for example, "I am ringing now", I have a contract to get a voice such as "I'm talking now".

In order to enable such a contract service, the notification information conversion device 10 is provided. That is, the notification information conversion device 10 includes a notification information storage unit (described as DB in the drawing) 11 that stores each notification information of each signal type.
For example, when sending the notification information to the contract terminals 1 and 2, a signal type registration unit (described as a table in the figure) 12 that registers the signal types selected by the terminals 1 and 2 at the time of contract, separately for the terminals 1 and 2. , A selection unit 13 for selecting the notification information of the relevant signal type from the stored content of the notification information storage unit 11 based on the registered content of the signal type registration unit 12, and a contract with a terminal accommodated in another exchange (not shown). When connecting to the terminals 1 and 2, the signal type selected by the selecting unit 13 is configured to include a condition notifying unit 14 which passes the signal type selected by the selecting unit 13 to a notification information converting device on another switching center side via a common line between the switching centers. Information of the signal type selected by the contract terminals 1 and 2 for the notification information including a tone signal such as a ringing tone or a busy tone for notifying the contract terminals 1 and 2 and a voice signal such as a missing number talkie or time information. Convert to.

The user of the terminal 1 makes a contract to select a notification signal by a signal tone, and the contract content is registered in the signal type registration unit 12 in the notification information conversion device 10 of the exchange 6 which accommodates the terminal 1. It Similarly, the contract content of the terminal 2 (selection of acquisition of notification information by voice) is also registered in the signal type registration unit 12. In this contract registration state, for example, when a call is made to "missing number" from the terminal 1 due to an erroneous dial operation, the notification information conversion device 10 causes the selection unit 13 to first refer to the signal type registration unit 12. Check the registered content of the terminal 1. Then, a predetermined signal tone corresponding to the voice notification information "the telephone number you are calling now is not currently used" is extracted from the notification information storage unit 11 and sent to the terminal 1 via the exchange 7. To do. The terminal 1 receiving this signal sound discriminates this signal sound and immediately stops the calling process. This can prevent the invalid hold of the telephone line.

On the other hand, when a call is made from the terminal 2 to the busy terminal, the notification information conversion apparatus 10 causes the selection unit 13 to refer to the signal type registration unit 12 to confirm the registered contents of the terminal 2. And the busy signal tone (two, two, two, ...)
Corresponding to the predetermined voice information "busy",
It is extracted from the notification information storage unit 11 and sent to the terminal 2 via the exchange 7. The user of the terminal 2 receiving this voice,
The connection status can be easily recognized. Note that this "busy" notification may be given in English or the like.

As for the notification information to the non-contracted terminals such as the terminals 3 to 5, the notification information from the signal tone generating device 8 and the voice generating device 9 is notified via the exchange 7 as in the conventional case. If there is a request for “time information” from the terminal 1, the notification information conversion device 10 sends a signal sound corresponding to the “time information” to the terminal 1. In terminal 1, this "time information signal sound"
On the basis of the above, it is possible to automatically and accurately set the clock in the own device.

Next, the operation according to the present invention when the function of the transfer telephone is used will be described with reference to FIG. Figure 2
It is explanatory drawing which shows the 1st specific example of operation | movement which concerns on this invention of the telephone network service system in FIG. In this figure,
Each reference numeral (1, 2, 7 to 10) is the same as that shown in FIG. 1, and includes a terminal (indicated as machine and human in the figure), a switchboard, and a signal tone generator (in FIG. Description), a voice generation device (described as voice in the figure), and a notification information conversion device.

Based on the selection from the users (subscribers) of the terminals 1 and 2, whether the contract terminals 1 and 2 are telephones or mechanical devices is registered in advance in the notification information conversion device 10. In the present embodiment, “acceptance sound (CPT)” corresponding to the terminal 1 (A)
However, "voice" is registered corresponding to the terminal 2 (B). When the transfer request “142 + 1” is dialed from the terminals 1 and 2, since the terminal 1 is registered as a mechanical device, the notification information conversion device 10 outputs the reception sound (CPT) “pup pup p” as in the conventional technique. 1 is sent, and since terminal 2 is registered on the telephone, the voice "Transfer started" to start transfer or the voice "Transfer stopped" to stop transfer It is sent to the terminal 2. As is clear from this result, conventionally, it is not possible to send the reception sound both when the transfer is started and when the transfer is stopped. Although it cannot be determined, it can be determined by guiding by voice.

Next, the operation of the present invention using the condition notification unit 14 in FIG. 1 will be described with reference to FIG. FIG.
FIG. 3 is an explanatory diagram showing a second specific example of the operation of the telephone network service system in FIG. 1 according to the present invention. The present embodiment shows the operation at the time of making a call to the busy terminal. In this figure, the reference numerals (1, 2, 7) are the same as those shown in FIG. In the figure, it is referred to as a machine and a human), an exchange, and 7a is an exchange accommodating terminals other than the terminals 1 and 2, and 10a is a notification information conversion device that performs an operation particularly using the condition notification unit 14 in FIG. , 30 to 32 are notification information selected by a notification information conversion device (not shown) connected to the exchange 7a side (“busy tone”, “subscriber busy”, “busy / handset disconnected”, etc. ) Indicates that each is busy.

In addition to the general connection line, a common line is provided between the exchanges 7 and 7a. In this embodiment, the common line is used to control the service according to the present invention by the notification information conversion device 10a. Do. Notification information conversion device 10a
In the table, whether the contract terminals 1 and 2 are telephones or mechanical devices is registered in advance based on selection from users (subscribers) of the terminals 1 and 2. In the present embodiment, “busy tone (BT)” corresponds to the terminal 1 (A) which is a mechanical device,
In addition, “voice” is registered corresponding to the terminal 2 (B) which is a telephone. In addition, the terminal 1 can recognize a busy tone (BT).

If there is a dial input from the terminal 1 to the terminal accommodated in the exchange 7a, first, the notification information conversion device 10
a refers to the registered contents, recognizes that the terminal 1 is a mechanical device, and sends the recognition result (conditions of the caller) to the exchange 7a through the common line signal together with the dialed telephone number. . If the destination terminal is busy, the exchange 7a recognizes the registration contents sent through the common line signal by the notification information conversion device (not shown) provided in the own station (the caller's request). Based on the condition), the corresponding type of notification information is returned to the exchange 7 via the line. Here, "busy tone" (BT = two-to-two ...
・) Is sent to the terminal 1. The terminal 1 recognizes this "busy tone" and waits, for example, in a state of waiting for retransmission.

Similarly, in the case of dial input from the terminal 2 to the busy terminal accommodated in the exchange 7a, the result of the recognition of the notification information conversion device 10a (from the exchange 7 through the common line signal to the exchange 7a) The caller's request condition) is sent out, and the type of notification information corresponding to this recognition result (caller's request condition) is sent from the exchange 7a through the switch 7, here, the voice "busy" is sent to the terminal 2. Sent. With this voice notification information, the user of the terminal 2 can easily know the busy status of the other party. Incidentally, it is also possible to return "Handset is disconnected" as the voice at this time. It is also possible to notify in English by registering, for example, "C = voice = English".

As described above with reference to FIGS. 1 to 3, in the telephone network service system of the present embodiment, the signal of the notification information for each subscriber terminal is based on the selection instruction from the terminal (subscriber). The type (tone signal, voice, etc.) is registered in the telephone network, and the notification information is transmitted from the telephone network to each terminal in the form of a tone signal or voice in response to the subscriber's request. For example, busy tones (BT), reception tones (CPT), etc., which were previously provided only with signal tones, can also be used as voice guidance, and when a person makes a phone call, Unlike the signal sound, it is easier to understand its meaning. In this way, it is possible to flexibly deal with the usage pattern of each subscriber terminal, and each subscriber can obtain the notification information of the type desired by each subscriber, and know the connection status with the other party accurately. be able to. If the user does not perform the registration procedure, the conventional service will not be activated and the telephone network service will not be activated. Therefore, it will not affect subscribers who are satisfied with the conventional telephone network service. Absent.

The present invention is not limited to the embodiments described with reference to FIGS. 1 to 3, and various modifications can be made without departing from the scope of the invention. For example, in this embodiment, the notification information from the signal sound generating device 8 and the voice generating device 9 is sent to the non-contracted terminal, but all the notification information is extracted from the notification information storage unit 11. The signal sound generating device 8 and the voice generating device 9 may be unnecessary. Further, by limiting the service content, the condition notifying unit 14 can be omitted.

Further, instead of registering the telephone terminal or the machine terminal in advance, the registration may be performed by a special number prior to the dial operation. In this case, when the telephone and the facsimile are used with the same number, the user can switch and register according to the usage pattern so that the user can
Appropriate notification information can be obtained according to the form to be used. Further, by using the present invention as a basic technique, it is possible to prevent unnecessary re-calls, prevent line invalidity hold, and provide various services.

[0024]

According to the present invention, each subscriber selects desired notification information obtained from the telephone network, such as a signal tone or a voice, and Japanese or English, according to the usage pattern. It is possible to improve the convenience of the notification information.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of a configuration according to the present invention of a telephone network service system of the present invention.

FIG. 2 is an explanatory diagram showing a first specific example of an operation according to the present invention of the telephone network service system in FIG.

FIG. 3 is an explanatory diagram showing a second specific example of the operation of the telephone network service system in FIG. 1 according to the present invention.

FIG. 4 is an explanatory diagram showing a processing operation relating to a transfer telephone function in a conventional telephone network service system.

[Explanation of symbols]

 1 to 5 terminals 6 exchanges 7, 7a exchanges 8 signal tone generators 9 voice generators, 10 and 10a notification information converters 11 notification information storage unit 12 signal type registration unit 13 selection unit 14 condition notification unit 30 to 32 notification information 40 Switch 41 Telephone

Claims (4)

[Claims] 1. An information notification service to subscribers by different types of signals, such as tone signals such as ringing tone and busy tone at the time of controlling connection between subscribers, or voice signals such as missing number talkie. While doing, for specific contract subscribers,
In a telephone network service system that provides network services such as incoming calls and conference calls, notification information including at least a tone signal such as the ringing tone or busy tone described above and a voice signal such as a missed talkie to notify the subscriber. A telephone network service system comprising notification information converting means for converting the signal type information selected by the subscriber and transmitting the information. 2. The telephone network service system according to claim 1, wherein the notification information conversion means is a notification information storage means for storing in advance each notification information of each of the signal types, and the subscriber selects at the time of contract. A signal type registration means for registering the signal type for each subscriber; and, at the time of transmitting the notification information to the contracted subscriber, based on the registered content of the signal type registration means, the stored content of the notification information storage means A telephone network service system comprising: selecting means for selecting notification information of a signal type to be transmitted, and transmitting the selected notification information to the contract subscriber. 3. The telephone network service system according to claim 1 or 2, wherein the notification information converting means is accommodated in one exchange and each contract subscriber accommodated in the exchange. The telephone network service system is characterized by selecting and transmitting the notification information of the corresponding type. 4. The telephone network service system according to any one of claims 1 to 3, wherein the notification information converting means is used when the subscriber on the other exchange side and the contract subscriber are connected to each other. Condition notification means for passing the selected signal type to the notification information conversion means on the other switching center side via a common line between the switching centers, and the notification information conversion means on the other switching center side, A telephone network service system characterized by selecting and transmitting notification information corresponding to a contract subscriber.