JPH08163230A - Visitor receiving system - Google Patents
Visitor receiving systemInfo
- Publication number
- JPH08163230A JPH08163230A JP30176194A JP30176194A JPH08163230A JP H08163230 A JPH08163230 A JP H08163230A JP 30176194 A JP30176194 A JP 30176194A JP 30176194 A JP30176194 A JP 30176194A JP H08163230 A JPH08163230 A JP H08163230A
- Authority
- JP
- Japan
- Prior art keywords
- visitor
- home
- call
- notification destination
- operation unit
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Abstract
Description
【0001】[0001]
【産業上の利用分野】本発明は、応対者が宅内に不在の
時に、応対者への来訪者の通知と来訪者との通話を行う
ために必要となる来訪者応対システムに関するものであ
る。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a visitor reception system which is necessary for notifying a visitor of a visitor and making a call with the visitor when the respondent is absent in a home.
【0002】[0002]
【従来の技術】従来、来訪者応対システムにおいては、
チャイム音にて、来訪者の有無を宅内の応対者に知らせ
るもの。また、チャイム音で来訪者の有無を知らせた
後、宅内の応対者の操作にて、来訪者と、応対者の通話
を可能とし、来訪者の確認、応対を行うもの。さらに、
チャイム音で来訪者の有無を知らせた後、宅内の応対者
の操作にて、来訪者と、応対者の通話を可能とすると共
に、戸外に設置されたカメラで撮影された映像を、宅内
の表示装置に表示する事で、応対者が音声と映像によっ
て来訪者の確認、応対を行うものがあった。2. Description of the Related Art Conventionally, in a visitor reception system,
A chime sound is used to notify the in-house respondent of the presence or absence of visitors. In addition, after the presence or absence of a visitor is notified by a chime sound, a call between the visitor and the respondent can be made possible by operating the respondent in the house to confirm the visitor and respond. further,
After notifying the presence or absence of a visitor with a chime sound, it is possible to make a call between the visitor and the respondent by operating the respondent in the home, and at the same time, view the image taken by the camera installed outside the home. In some cases, by displaying on a display device, the respondent confirms the visitor and responds by audio and video.
【0003】[0003]
【発明が解決しようとする課題】しかし、上記従来の来
訪者応対システムでは、応対者は必ず宅内にいなければ
ならず、宅外に外出している間は、来訪者の有無すらわ
からないという問題点があった。However, in the above-described conventional visitor reception system, it is necessary for the reception person to be at home, and it is not possible to know whether or not there is a visitor while outside the home. There was a point.
【0004】本発明の目的は、従来技術の上記欠点を改
善するため、応対者が宅外に外出している間に来訪者が
訪れた時、応対者が応対できない点を解決した、宅外に
設置された装置から、宅外に外出している応対者へ来訪
者有りの通知と、その来訪者との会話を実現するための
手段を提供することにある。In order to remedy the above-mentioned drawbacks of the prior art, the object of the present invention is to solve the problem that when a visitor comes while a customer is out of the house, the customer cannot answer. It is to provide a means for realizing the presence of a visitor and a conversation with the visitor from a device installed in the home to a responder who is out of the house.
【0005】[0005]
【課題を解決するための手段】上記の目的を達成するた
め、本発明では、戸外に設置される来訪者操作部と宅内
に設置される宅内操作部とを有し、宅内にいる応対者に
来訪者の通知と、来訪者との会話を可能とする来訪者応
対システムにおいて、前記来訪者操作部は、応対者の呼
び出し手段と、応対者との通話手段と、を有し、前記宅
内操作部は、在宅か不在宅かの応対者の状態を設定し保
持する保持手段と、前記来訪者操作部の呼び出し手段か
らの呼び出し信号を受けて、前記来訪者操作部の通話手
段の接続を、前記保持手段の前記応対者の状態に基づい
て、在宅のときは在宅モード、不在宅のときは転送モー
ドに切り替える切り替え手段と、前記切り替え手段が在
宅モードのとき、該切り替え手段により前記来訪者操作
部の通話手段に接続されて来訪者との通話を可能にする
宅内応答手段と、前記切り替え手段が転送モードのと
き、遠隔の通知先に通知し該通知先の通話手段と通話可
能とした後、前記来訪者操作部の通話手段を該通知先の
通話手段に接続しする通知先接続手段と、を有する構成
の来訪者応対システムを手段とする。In order to achieve the above object, the present invention has a visitor operation section installed outdoors and an in-home operation section installed in a house, and provides a person in a house with a visitor operation section. In a visitor reception system capable of notifying a visitor and having a conversation with the visitor, the visitor operation unit has a caller of the caller and a caller with the caller, and the in-home operation The unit receives the call signal from the calling unit of the visitor operation unit and the holding unit that sets and holds the state of the person who is at home or absent, and connects the call unit of the visitor operation unit. Based on the state of the respondent of the holding means, switching means for switching to a home mode when at home and a transfer mode when not at home, and the visitor operation by the switching means when the switching means is at home mode Connect to the communication method of the department When the in-home response means that enables the call with the visitor and the switching means are in the transfer mode, the remote notification destination is notified, and the caller of the notification destination is enabled to talk to the visitor operation unit. And a notification destination connection means for connecting the communication means of (1) to the communication means of the notification destination.
【0006】上記の来訪者応対システムにおいて、保持
手段は、在宅か不在宅かの応対者の状態に加えて該応対
者の通知先を設定、保持するものとし、通知先接続手段
は、切り替え手段が転送モードのとき、前記保持手段の
応対者の通知先に通信回線を接続し、該接続後、通話可
能とする通信制御手段を有する構成とするのが、広域で
応対が可能になり、好適である。In the above-mentioned visitor reception system, the holding means sets and holds the notification destination of the reception person in addition to the state of the reception person who is at home or absent, and the notification destination connection means is the switching means. In the transfer mode, it is preferable that a communication line is connected to the notification destination of the respondent of the holding means, and communication control means is provided to enable communication after the connection, since it is possible to respond in a wide area. Is.
【0007】また、上記の通信制御手段を有する来訪者
応対システムにおいて、通知先の通話手段は携帯電話で
ある構成とするのが、任意の場所で応対が可能となり、
好適である。Further, in the visitor reception system having the above-mentioned communication control means, the communication means of the notification destination is constituted of a mobile telephone, which enables reception at any place.
It is suitable.
【0008】また、上記の来訪者応対システムにおい
て、通知先接続手段は、無線通信で通知先と通話可能と
する通信制御手段を有する構成とするのが、比較的小範
囲で融通性の良い応対が可能になり、好適である。Further, in the above-mentioned visitor reception system, the notification destination connection means has a communication control means capable of communicating with the notification destination by wireless communication. Is possible, which is preferable.
【0009】さらに、上記の来訪者応対システムにおい
て、通知先接続手段は、通話可能とした後、あらかじめ
登録した通知メッセージを音声で通知先へ送出するメッ
セージ送出手段と、前記メッセージ送出手段のメッセー
ジ送出後、来訪者操作部の通話手段と前記通知先の通話
手段の間を接続して通話を可能にする転送手段と、を有
する構成とするのが、利用の利便性を高め、好適であ
る。Further, in the above-mentioned visitor reception system, the notification destination connection means, after making the call possible, a message transmission means for transmitting a previously registered notification message to the notification destination by voice, and a message transmission means of the message transmission means. After that, it is preferable to have a configuration that includes a call means of the visitor operation unit and a transfer means that connects the call means of the notification destination to enable a call, since convenience of use is improved.
【0010】[0010]
【作用】本発明の来訪者応対システムは、応対者が不在
宅を設定して宅外に外出している間に来訪者が訪れた
時、応対者が指定した電話等の通知先の通話手段に接続
を行い、来訪者の存在を知らせると共に、宅外に設置さ
れた来訪者操作部と、応対者の通知先の通話手段をそれ
ぞれ接続し、外出中の応対者と来訪者との会話を可能に
する。In the visitor reception system of the present invention, when the visitor visits while the visitor is out of the house by setting absent home, the communication means of the notification destination such as a telephone designated by the responder. To inform the presence of the visitor, connect the visitor operation unit installed outside the house and the call means of the notification destination of the respondent, respectively, and talk with the respondent and the visitor who are out. enable.
【0011】[0011]
【実施例】以下、本発明の実施例を、図面を参照して詳
細に説明する。Embodiments of the present invention will now be described in detail with reference to the drawings.
【0012】図1は、本発明の一つの実施例を説明する
図であって、応対者が携帯電話を携帯し外出している時
と、応対者が宅内にいる時を例に説明する。FIG. 1 is a diagram for explaining one embodiment of the present invention, and will be described by taking an example in which a respondent carries a mobile phone and is out and when the respondent is at home.
【0013】図において、10は宅内に設置される宅内
操作装置、20は宅外に設置され来訪者操作部を実現す
る来訪者操作装置、30は宅内操作装置10と来訪者操
作装置20を接続する電線、40は電話網と携帯電話を
呼び出す基地局、50は携帯電話、60は宅内操作装置
10と電話網とを接続する電話線である。In the figure, 10 is an in-home operating device installed inside the house, 20 is a visitor operating device installed outside the house to realize a visitor operating unit, and 30 is a connection between the in-home operating device 10 and the visitor operating device 20. Is an electric wire, 40 is a base station for calling a telephone network and a mobile telephone, 50 is a mobile telephone, and 60 is a telephone line that connects the home operation device 10 and the telephone network.
【0014】宅内操作装置10は、切り替え部11と、
応答ボタン121及びマイク122及びスピーカー12
3から成る宅内応答部12と、記憶部13と、電話部1
4と、メッセージ送出部15と、転送部16とを有す
る。来訪者操作装置20は、呼び出しボタン201と、
マイク202と、スピーカー203とを有する。電話網
と携帯電話を呼び出す無線基地局40は、電話網41と
無線基地局42で構成されている。The in-home operating device 10 includes a switching unit 11 and
Answer button 121, microphone 122, and speaker 12
In-home answering unit 12 composed of three, storage unit 13, and telephone unit 1
4, a message sending unit 15, and a transfer unit 16. The visitor operation device 20 has a call button 201,
It has a microphone 202 and a speaker 203. A radio base station 40 for calling a telephone network and a mobile phone is composed of a telephone network 41 and a radio base station 42.
【0015】宅内操作装置10の記憶部13は応対者の
在宅・不在宅の在宅情報と、不在宅時に応対者が扱うこ
とのできる電話機の電話番号を転送先電話番号として蓄
積することができ、応対者が予め設定しておく。本実施
例の場合、携帯電話50の電話番号を設定しておく。The storage unit 13 of the in-home operating device 10 can store the home / home information of the respondent at home / absent and the telephone number of the telephone which the respondent can handle when he / she is absent, as the transfer destination telephone number, The respondent sets it beforehand. In the case of the present embodiment, the telephone number of the mobile phone 50 is set.
【0016】来訪者が、呼び出しボタン201を押すこ
とにより、来訪者操作装置20は電線30を介し呼び出
し信号を切り替え部11に送信する。When the visitor pushes the call button 201, the visitor operation device 20 transmits a call signal to the switching unit 11 via the electric wire 30.
【0017】切り替え部11は来訪者操作装置20から
呼び出し信号を受信すると、記憶部13に蓄積されてい
る在宅情報を読み出し、在宅情報が在宅の時は在宅モー
ド、不在宅の時は転送モードとなる。切り替え部11は
上記手段によってモードを決定した後、モードによって
以下の動作を行う。すなわち、(1)転送モードの時、
切り替え部11は、電話部14へ回線接続信号を送信す
る。(2)在宅モードの時、切り替え部11は、在宅応
答部12へ呼び出し信号を送信する。When the switching unit 11 receives the call signal from the visitor operation device 20, the switching unit 11 reads out the in-home information stored in the storage unit 13, and switches to the in-home mode when the in-home information is at home and the transfer mode when the in-home information is absent. Become. After determining the mode by the above means, the switching unit 11 performs the following operation according to the mode. That is, in (1) transfer mode,
The switching unit 11 transmits a line connection signal to the telephone unit 14. (2) In the home mode, the switching unit 11 transmits a call signal to the home response unit 12.
【0018】(1)切り替え部11のモードが転送モー
ドの時の動作を以下に示す。(1) The operation when the mode of the switching unit 11 is the transfer mode will be described below.
【0019】電話部14は、切り替え部11から回線接
続信号を受信すると、記憶部13に蓄積されている転送
先電話番号を読み出し、その電話番号へ回線接続を行
う。実施例では電話回線60から、電話網41、無線基
地局42を経て、携帯電話50を呼び出す。Upon receiving the line connection signal from the switching unit 11, the telephone unit 14 reads out the transfer destination telephone number stored in the storage unit 13 and connects to the telephone number. In the embodiment, the mobile telephone 50 is called from the telephone line 60 via the telephone network 41 and the wireless base station 42.
【0020】携帯電話50が無線基地局42の呼び出し
に応答し、電話部14と携帯電話50が、通話可能にな
ると、電話部14はメッセージ送出部15にメッセージ
送出要求を行う。携帯電話50が無線基地局42の呼び
出しに応答しない場合、電話部14は、一定時間、携帯
電話50を呼び出した後、呼び出しを終了し、本システ
ムの動作を終了する。When the cellular phone 50 responds to the call from the radio base station 42 and the telephone section 14 and the cellular phone 50 can communicate with each other, the telephone section 14 sends a message transmission request to the message transmission section 15. When the mobile phone 50 does not respond to the call of the wireless base station 42, the telephone unit 14 calls the mobile phone 50 for a certain period of time, then ends the call and ends the operation of the present system.
【0021】メッセージ送出部15は、電話部14から
のメッセージ送出要求を受けると、あらかじめ登録した
メッセージ等を送出して当該システムからの転送である
事を、電話部14を介して音声で携帯電話50に通知
し、その後、電話部14にメッセージ送出終了信号を送
信する。When the message sending unit 15 receives a message sending request from the telephone unit 14, the message sending unit 15 sends a message or the like registered in advance to inform that the transfer is performed from the system. 50 is notified, and then a message transmission end signal is transmitted to the telephone unit 14.
【0022】電話部14はメッセージ送出終了信号をメ
ッセージ送出部15から受信すると、切り替え部11に
回線接続完了信号を送信し、その後、転送部16と通信
を開始することで、携帯電話50と転送部16間での通
話を可能とする。When the telephone section 14 receives the message transmission end signal from the message transmission section 15, it transmits a line connection completion signal to the switching section 11 and then starts communication with the transfer section 16 to transfer with the mobile phone 50. A call can be made between the units 16.
【0023】切り替え部11は電話部14から回線接続
完了信号を受信すると来訪者操作装置20のマイク20
2、スピーカ203を通話可能状態にし、転送部16と
通信を開始することで、来訪者操作装置20と、転送部
16間での通話を可能とする。Upon receiving the line connection completion signal from the telephone section 14, the switching section 11 receives the microphone 20 of the visitor operation device 20.
2. By making the speaker 203 in a call-enabled state and starting communication with the transfer unit 16, a call can be made between the visitor operation device 20 and the transfer unit 16.
【0024】転送部16は、電話部14との通信を切り
替え部11へ、切り替え部11との通信を電話部14へ
送出することで、来訪者操作装置20と携帯電話50の
通話を可能とする。The transfer unit 16 sends the communication with the telephone unit 14 to the switching unit 11 and the communication with the switching unit 11 to the telephone unit 14, thereby enabling a call between the visitor operation device 20 and the mobile phone 50. To do.
【0025】(2)切り替え部11のモードが在宅モー
ドの時の動作を以下に示す。(2) The operation when the mode of the switching unit 11 is the home mode will be described below.
【0026】宅内応答部12は、切り替え部11から呼
び出し信号を受信すると、スピーカー123からチャイ
ム音を送出する。Upon receiving the call signal from the switching section 11, the in-home response section 12 sends out a chime sound from the speaker 123.
【0027】在宅応答部12は、応答ボタン121が押
されると、切り替え部11に応答信号を送信すると共
に、マイク122、スピーカー123を通話可能状態に
する。When the response button 121 is pressed, the in-home response unit 12 sends a response signal to the switching unit 11 and puts the microphone 122 and the speaker 123 into a call-enabled state.
【0028】切り替え部11は、在宅応答部12から応
答信号を受信すると、来訪者操作装置20のマイク20
2、スピーカー203を通話可能状態にし、来訪者操作
装置20と、在宅応答部12間での通話が可能となる。When the switching unit 11 receives the response signal from the in-home response unit 12, the microphone 20 of the visitor operation device 20 is switched.
2. With the speaker 203 in a call-enabled state, a call can be made between the visitor operation device 20 and the at-home response unit 12.
【0029】以上の動作から明らかなように、来訪者が
あり、応対者が宅外に外出している時は、応対者が指定
した電話が呼び出され、来訪者の通知と、来訪者との会
話が可能になり、また応対者が宅内に居る時は、宅内の
装置にて来訪者の通知と来訪者との会話が可能になると
いう改善が図られる。As is clear from the above operation, when there is a visitor and the respondent is out of the house, the telephone designated by the respondent is called, the notice of the visitor and the It becomes possible to have a conversation, and when the respondent is in the house, the device in the house can notify the visitor and make a conversation with the visitor.
【0030】なお、本発明は、応対者の通知先の通話手
段としては、携帯電話に限るものではなく、通常の電話
機等であっても良い。また、電話部に代えて、無線通信
手段を配置し、応対者が通話手段として、その無線通信
手段から呼び出し可能な子機を携帯するようなシステム
を構成することもできる。The present invention is not limited to the portable telephone as the communication means of the notified party of the respondent, but may be an ordinary telephone or the like. Further, it is also possible to configure a system in which a wireless communication means is arranged in place of the telephone section, and a respondent carries a slave unit which can be called from the wireless communication means as a communication means.
【0031】[0031]
【発明の効果】以上説明したように、本発明の来訪者応
対システムは、応対者が宅外に外出していても、来訪者
があったとき、応対者へ来訪者の通知と、来訪者との会
話が可能になるという効果を奏する。As described above, the visitor reception system of the present invention notifies the visitor of the visitor and notifies the visitor when the visitor is out of the house. The effect that it becomes possible to have a conversation with.
【図面の簡単な説明】[Brief description of drawings]
【図1】本発明の構成図である。FIG. 1 is a configuration diagram of the present invention.
10…宅内操作装置 11…切り替え部 12…宅内応答部 121…応答ボタン 122…マイク 123…スピーカー 13…記憶部 14…電話部 15…メッセージ送出部 16…転送部 20…来訪者操作装置 201…呼び出しボタン 202…マイク 203…スピーカー 30…電線 40…電話網と携帯電話を呼び出す無線基地局 41…電話網 42…無線基地局 50…携帯電話 60…電話線 10 ... In-home operating device 11 ... Switching part 12 ... In-home answering part 121 ... Response button 122 ... Microphone 123 ... Speaker 13 ... Storage part 14 ... Telephone part 15 ... Message sending part 16 ... Transfer part 20 ... Visitor operating device 201 ... Call Button 202 ... Microphone 203 ... Speaker 30 ... Wire 40 ... Wireless base station for calling telephone network and mobile phone 41 ... Telephone network 42 ... Wireless base station 50 ... Mobile phone 60 ... Telephone line
Claims (5)
設置される宅内操作部とを有し、宅内にいる応対者に来
訪者の通知と、来訪者との会話を可能とする来訪者応対
システムにおいて、 前記来訪者操作部は、応対者の呼び出し手段と、応対者
との通話手段と、を有し、 前記宅内操作部は、 在宅か不在宅かの応対者の状態を設定し保持する保持手
段と、 前記来訪者操作部の呼び出し手段からの呼び出し信号を
受けて、前記来訪者操作部の通話手段の接続を、前記保
持手段の前記応対者の状態に基づいて、在宅のときは在
宅モード、不在宅のときは転送モードに切り替える切り
替え手段と、 前記切り替え手段が在宅モードのとき、該切り替え手段
により前記来訪者操作部の通話手段に接続されて来訪者
との通話を可能にする宅内応答手段と、 前記切り替え手段が転送モードのとき、遠隔の通知先に
通知し該通知先の通話手段と通話可能とした後、前記来
訪者操作部の通話手段を該通知先の通話手段に接続しす
る通知先接続手段と、 を有することを特徴とする来訪者応対システム。Claims: 1. A visitor having a visitor operation unit installed outdoors and a home operation unit installed in the house, which allows a visitor to be notified of the visitor and has a conversation with the visitor. In the person-to-person response system, the visitor operation unit has a caller's call means and a caller's call means, and the in-home operation section sets the state of the person at home or at home. Receiving a calling signal from the holding means for holding and the calling means of the visitor operation unit, the connection of the calling means of the visitor operation unit, based on the state of the respondent of the holding means, when at home Is a home mode, and switching means for switching to a transfer mode when not at home, and when the switching means is at home mode, the switching means connects to the call means of the visitor operation unit to enable a call with a visitor. In-home response means to When the switching means is in the transfer mode, the remote notification destination is notified, the call means of the notification destination is enabled to talk, and the call means of the visitor operation unit is connected to the notification destination call means. A visitor reception system characterized by having a connection means.
状態に加えて該応対者の通知先を設定、保持するものと
し、 通知先接続手段は、切り替え手段が転送モードのとき、
前記保持手段の応対者の通知先に通信回線を接続し、該
接続後、通話可能とする通信制御手段を有することを特
徴とする請求項1記載の来訪者応対システム。2. The holding means sets and holds the notification destination of the respondent in addition to the status of the respondent at home or at home, and the notification destination connecting means, when the switching means is in the transfer mode,
2. The visitor reception system according to claim 1, further comprising a communication control unit that connects a communication line to the notification destination of the reception unit of the holding unit and enables communication after the connection.
を特徴とする請求項2記載の来訪者応対システム。3. The visitor reception system according to claim 2, wherein the communication means of the notification destination is a mobile phone.
通話可能とする通信制御手段を有することを特徴とする
請求項1記載の来訪者応対システム。4. The visitor reception system according to claim 1, wherein the notification destination connecting means has a communication control means that enables communication with the notification destination by wireless communication.
あらかじめ登録した通知メッセージを音声で通知先へ送
出するメッセージ送出手段と、前記メッセージ送出手段
のメッセージ送出後、来訪者操作部の通話手段と前記通
知先の通話手段の間を接続して通話を可能にする転送手
段と、を有することを特徴とする請求項1または2また
は3または4記載の来訪者応対システム。5. The notification destination connecting means, after making the call possible,
Message transmission means for transmitting a notification message registered in advance to the notification destination by voice, and after the message transmission by the message transmission means, the call means of the visitor operation unit and the call means of the notification destination can be connected to make a call. 5. The visitor reception system according to claim 1, 2 or 3 or 4, further comprising:
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP30176194A JPH08163230A (en) | 1994-12-06 | 1994-12-06 | Visitor receiving system |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP30176194A JPH08163230A (en) | 1994-12-06 | 1994-12-06 | Visitor receiving system |
Publications (1)
Publication Number | Publication Date |
---|---|
JPH08163230A true JPH08163230A (en) | 1996-06-21 |
Family
ID=17900857
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP30176194A Pending JPH08163230A (en) | 1994-12-06 | 1994-12-06 | Visitor receiving system |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH08163230A (en) |
-
1994
- 1994-12-06 JP JP30176194A patent/JPH08163230A/en active Pending
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