JPH08116572A - Guide information service changeover system - Google Patents

Abstract

PURPOSE: To improve the service by providing user information storing nationality and age or the like of the user to a database or a cellular portable telephone set and allowing a guidance announcement section or the cellular portable telephone set to select a guidance and an announcement in response to the user information. CONSTITUTION: Upon the receipt of a request of guidance announcement service from a cellular portable telephone set 11 or on request of service of guidance announcement among other different services, an exchange station 14 makes a service request to a database 13. Then the database 13 retrieves user information 16 owned by itself to decide a kind of guidance announcement and language and wording. The database 13 commands a kind of guidance announcement and language and language and working decided to a guidance announcement device 15 and sends a request of setting up a channel between the cellular portable telephone set 11 and the device 15 to the exchange station 14. A guidance announcement changeover device 17 in the device 15 selects the kind commanded by the database 13.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a guidance information service switching system, and in particular, in a communication service such as a telephone, an automobile mobile telephone, a ship telephone, an aerophone, etc., the voice or video of the standard guidance / announcement service can be used as a feature of the user The present invention relates to a guide information service switching method for switching according to a language used by a user, age, and the like.

[0002]

2. Description of the Related Art Conventionally, guidance and
The announcement service is a general service and is a service for notifying the contents designated in advance. As an example of this, in a mobile phone such as "The telephone you are calling is not powered on or is out of reach of the radio wave", you can use a voice or image to guide you through a predetermined fixed sentence. Provides announcement service.

[0003]

However, since the conventional communication service is provided in a single language and a single language, foreigners who use automobile mobile phones in Japan do not use the Japanese language. There was a drawback that we could not understand the guidance / announcement service. Further, even when a child uses a mobile phone of a car, the content of the guidance / announcement is for adults in general, so it is difficult to understand, and as a result, it cannot be used correctly. That is, the conventional method has a drawback that it is not possible to provide a flexible guidance / announcement service according to the difference in nationality, knowledge, age, etc. of the user.

An object of the present invention is to solve these problems, and an object thereof is to provide a guide information service switching system capable of providing a flexible guide / announcement service according to the characteristics of the user.

[0005]

In order to solve the above-mentioned problems, the present invention provides an automobile mobile telephone, a base station for transmitting and receiving communication signals to and from the automobile mobile telephone, and from or to the base station. An exchange that relays the communication signal of to / from a public line, a database that stores various types of guidance / announcements such as a language or wording that the user can understand, and a guide that provides guidance / announcements according to user information.・ It consists of an announcement section, and the database or car mobile phone is equipped with user information that stores the nationality, age, etc. of the user, and guidance / announcement section or car mobile phone is provided with guidance / announcement according to the user information. It is characterized by the provision of guidance / announcement switching means for selecting and switching.

[0006]

According to the present invention having the above-mentioned structure, when the user information is provided in the database and the guidance / announcement switching means is provided in the guidance / announcement section, first, the guidance / announcement service request from the mobile phone is sent. On the other hand, the service request is transferred to the database via the base station and the exchange. Then, the database searches the user information and determines an appropriate guidance / announcement for the user information obtained as a result of the search. The guidance / announcement switching means of the guidance / announcement section switches to the guidance / announcement determined by the database, and sends the guidance / announcement to the mobile phone via the exchange and the base station.

In addition, the user information is sent to the mobile phone of the automobile,
When the guidance / announcement switching means is provided in the guidance / announcement section respectively, first of all, for the guidance / announcement service request and user information from the mobile phone, the service request and user information are sent to the database via the base station and the exchange. Transferred. Then, the database determines an appropriate guidance / announcement for the sent user information.
The guidance / announcement switching means of the guidance / announcement section switches to the guidance / announcement determined by the database, and sends the guidance / announcement to the mobile phone via the exchange and the base station.

Further, when the user information and guidance / announcement switching means are provided in the mobile telephone of the automobile, first, in response to the guidance / announcement service request from the mobile telephone of the automobile, a service request is sent to the database via the base station and the exchange. Transferred. Then, the database instructs the guidance / announcement section to guide / announce the service request sent, and the guidance / announcement section instructs the guidance / announcement section.
Determine the type of announcement and the corresponding number. Send the determined guidance / announcement number to the car mobile phone,
The mobile phone of the car selects and switches the guidance / announcement corresponding to the sent number. Therefore, the present invention can solve the above problems and provide a flexible guidance / announcement service according to the characteristics of the user.

[0009]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a first embodiment of the present invention. In the figure, 11 is an automobile mobile phone, 12 is a base station, 13 is a database in which data such as guidance / announcement types, languages, language, etc. is stored, 14 is an exchange, 15 is a guidance / announcement device, 16 Is user information which is a characteristic of each user stored in advance, and 17 is a guide / information.
This is a guidance / announcement switching device for switching to announcement type.

Next, the operation of the first embodiment of the present invention will be described with reference to FIG.
A description will be given with reference to the diagram showing the flow of the service information providing procedure in the first embodiment of the above. First, car mobile phone 11
If a guidance / announcement service request is received from the customer, or if guidance / announcement is requested among other different service provisions (S101, S102),
The service request is transferred from the exchange 14 to the database 13 (S103). The database 13 searches the user information 16 that it has, and determines the type of guidance / announcement, language, and wording (S104). The database 13 guides the announcement / announcement device 15
Instruct the type of announcement, language, and language (S10)
5) together with the exchange 14 to the mobile phone 1
A request to set up a communication line between 1 and the guidance / announcement device 15 is sent (S106). In the guidance / announcement device 15, the guidance / announcement switching device 17 switches to the guidance / announcement type instructed from the database 13. As a result, the guidance / announcement service is provided on the set communication line according to the user information.

FIG. 3 is a block diagram showing a second embodiment of the present invention. The second embodiment shown in the figure differs from the first embodiment shown in FIG. 1 in that the user information 1 is stored in the mobile phone 11.
It is a point having 6. That is, the mobile phone 11 manages the user information 16.

The operation of the second embodiment of the present invention will be described with reference to FIG.
A description will be given below with reference to the flow chart of the service information providing procedure in the above embodiment. Among other different service provision, a request for guidance / announcement provision and user information were received (S20).
1, S202), the service request and the received user information are transferred from the exchange 14 to the database 13 (S203). Database 13 is a mobile phone 1
The type of guidance / announcement, language, and wording are determined according to the user information sent from No. 1 (S204). The database 13 instructs the guidance / announcement device 15 about the type, language, and wording of the determined guidance / announcement (S205), and calls the exchange 14 between the mobile phone 11 and the guidance / announcement device 15. A request for setting a line is sent (S206). In the guidance / announcement device 15, the guidance / announcement switching device 17 switches to the guidance / announcement type instructed from the database 13. As a result, the guidance / announcement service is provided on the set communication line according to the user information.

FIG. 5 is a block diagram showing a third embodiment of the present invention. Car mobile phone 11 in the third embodiment shown in FIG.
Has a function of having the user information 16 to manage the user information 16 and a function of having the guidance / announcement switching device 17 to determine the content of the guidance / announcement according to the user information 16 and switch to the type. ing. Further, in the present embodiment, a different car mobile phone 11 is prepared for each type of user. That is, an automobile mobile phone 11 dedicated to English guidance / announcement, an automobile mobile phone 11 dedicated to infants, or the like is prepared. Guidance and announcement device 15
Unlike the first and second embodiments, has only the function of managing the affiliated document of the guidance / announcement message by number (not shown). Different numbers are assigned to standard guidance / announcement sentences depending on their type. An example of this is shown in Table 1 below. Upon receiving the service request, the guidance / announcement device 15 determines the guidance / announcement number (“1” or “2” in Table 1) to be provided,
Only the mobile phone 11 is notified of the number. The contents to be conveyed in the guidance / announcement are managed by numbers as shown in the table, and the numbers are used for actual guidance / announcement.
The function of converting the announcement voice and video is left to the mobile phone 11.

[0014]

[Table 1]

The operation of the third embodiment of the present invention will be described with reference to FIG.
A description will be given below with reference to the figure showing the flow of the service information providing procedure in this embodiment. First, when a request for the guidance / announcement service is received from the mobile phone 11, or when the guidance / announcement is requested among other different service provisions (S301, S302), the exchange 14 makes a database. The service request is transferred to 13 (S303). The database 13 gives guidance / announcement instructions to the guidance / announcement device 15 (S30).
4). The guidance / announcement device 15 determines the type and number of guidance / announcement (S305), and notifies the determined mobile phone 11 of the guidance / announcement number via the exchange 13 (S306). Car mobile phone 11
Translates the contents of the notified number into appropriate audio and video. The mobile phone 11 for exclusive use of English converts the content included in the notified number into appropriate voice and video in English and notifies the user. In addition, the car mobile phone 11 dedicated to infants converts into appropriate voices and images in a language that even infants can understand and provides guidance and announcements (S30).
8). In this embodiment, since the selection of guidance / announcement according to the user is performed by the function of the mobile phone 11, the load on the base station 12, the database 13, the exchange 14, and the guidance / announcement device 15 is the first embodiment. There is an advantage that the number is smaller than that in the second embodiment. It is also possible to provide a standardized medium such as an IC card after standardizing a function of converting the guidance / announcement number into appropriate audio and video according to the characteristics of the user.

[0016]

As described above, according to the present invention,
In communication services such as telephones, mobile phones, ship telephones, and air telephones, the voice or video of the standard guidance / announcement service can be flexibly switched according to the characteristics of the user to improve the guidance / announcement service and user convenience. Can be improved.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of a first exemplary embodiment of the present invention.

FIG. 2 is a diagram showing a flow of operations in the first embodiment.

FIG. 3 is a diagram showing a configuration of a second exemplary embodiment of the present invention.

FIG. 4 is a diagram showing a flow of operations in the second embodiment.

FIG. 5 is a diagram showing a configuration of a third exemplary embodiment of the present invention.

FIG. 6 is a diagram showing a flow of operations in the third embodiment.

[Explanation of symbols]

 11 Car Mobile Phone 12 Base Station 13 Database 14 Exchange 15 Guidance / Announcement Device 16 User Information 17 Guidance / Announcement Switching Device

Claims (3)

[Claims] 1. An automobile mobile phone, a base station for transmitting and receiving communication signals to and from the automobile mobile phone, and a switching center for relaying a communication signal from or to the base station to a public line or from the public line. , A database that stores user information that stores the nationality, age, etc. of the user, and that stores various types of guidance / announcements such as language or language that the user can understand, and a guide / announcement that corresponds to the user information. It is equipped with a guidance / announcement switching means for switching between the two, and has a guidance / announcement section for providing guidance / announcement according to the user information, and a base station and exchange for a guidance / announcement service request from an automobile mobile phone. The service request is transferred to the database through the station, the database searches for user information, and the user obtained as a result of the search is searched. Determine the appropriate guidance / announcement for the information, switch the guidance / announcement switching means of the guidance / announcement section to the guidance / announcement determined by the database, and send it to the mobile phone via the exchange and base station. A featured guide information service switching method. 2. An automobile mobile phone having user information for storing nationality, age, etc. of a user, a base station for transmitting / receiving a communication signal to / from the automobile mobile phone, and communication from or to the base station. An exchange that relays signals to and from a public line, a database that stores various types of guidance and announcements such as a language or language that the user can understand, and guidance and announcements according to the user information are selected and switched. A guidance / announcement switching unit is provided, and a guidance / announcement unit for providing guidance / announcement according to the user information is provided. For a guidance / announcement service request and user information from an automobile mobile phone, a base station and The service request and user information are transferred to the database via the exchange,
The database determines the appropriate guidance / announcement for the sent user information, the guidance / announcement switching means of the guidance / announcement section switches to the guidance / announcement determined by the database, and the vehicle is switched through the exchange and the base station. A guide information service switching method characterized by sending to a mobile phone. 3. A mobile phone according to user characteristics, comprising user information for storing nationality, age, etc. of the user, and guidance / announcement switching means for selecting and switching guidance / announcement according to the user information, A base station that sends and receives communication signals to and from mobile phones, an exchange that relays communication signals from or to the base station to and from the public line, and a language or language that the user can understand. It has a database that stores various types of guidance / announcements, and a guidance / announcement section that manages fixed-form sentences of guidance / announcements by the corresponding numbers and provides guidance / announcements according to the user information. In response to the guidance / announcement service request of the database, the service request is transferred to the database through the base station and the exchange, In response to the sent service request, the guidance / announcement section is instructed to guide / announce, and the guidance / announcement section determines the type of the instructed guidance / announcement and the corresponding number, and the determined guidance / announcement number is sent to the vehicle. A guide information service switching method characterized by sending to a mobile phone, and an automobile mobile phone selecting and switching the guide / announcement corresponding to the sent number.