JPH0795671A - Remote supervisory control system for station office equipment by radio terminal - Google Patents

Abstract

PURPOSE:To attain efficient allocation of station staff and to save man-hours of the station staff by making the size of a supervisory control console small and the weight of the console light and employing radio control for the supervision. CONSTITUTION:Each equipment incorporates a radio LAN(local area network) module and sends/receives radio command and data or the like. A radio terminal 1a is carried by a station staff for an attended wicket or the like and used to supervise the operating state of an automatic wicket 2a and an automatic ticket vending machine 3a and to grasp a content of a fault when any fault takes place in them. Each of the terminal 1a, the automatic wicket 2a and the automatic ticket vending machine 3a incorporates an interphone respectively and it is used to voice communication between a passenger and the station staff when a fault takes place in the automatic wicket 2a and the automatic ticket vending machine 3a. Thus, the radio terminal used for supervisory control is carried and the station staff is allocated efficiently and the man-hours of the staff are saved.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a wireless terminal of a remote monitoring control system for station service equipment such as automatic ticket gates and automatic ticket vending machines.

[0002]

2. Description of the Related Art Conventionally, a remote monitoring control system for collectively monitoring and controlling station affairs equipment such as a plurality of automatic ticket vending machines and automatic ticket gates at one place has been introduced for the purpose of efficiently allocating station staff. (Toshiba review 1991 vol.46 NO1 P39
reference).

By introducing such a system, it is not necessary to arrange the system at a quiet corner, so that there is an advantage that more efficient labor saving can be achieved.

In the conventional system, the supervisory control console and each station equipment are connected by a wired LAN, and only one supervisory control console is fixedly installed at one place. Therefore, there is a problem that one station employee must be always placed in front of the control console, and that station employee can perform only the duties of the supervisory control console.

Further, since only one supervisory control console is installed in the system, there is a problem that the supervisory control function of the entire system is stopped when the supervisory control console fails.

[0006]

As described above, the present invention eliminates the drawback that the station staff can only do the work of the supervisory control console, and the wireless terminal for supervisory control can be moved by making it wireless. Station staff can be arranged efficiently,
It is an object of the present invention to provide a remote monitoring and control system for station service equipment using a wireless terminal, which can achieve further labor saving.

[0007]

A remote monitoring control system for station service equipment using a wireless terminal according to the present invention is a station service equipment such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and these station service equipment. And a wireless terminal wirelessly connected to the station service device, the station device indicates a determination device for determining an operation status or abnormality, the operation status or abnormality content determined by this determination means, and which station service device First transmitting means for transmitting data and data to the wireless terminal, first receiving means for receiving an operation mode change instruction from the wireless terminal, and in response to the operation mode change instruction received by the first receiving means A second means for changing the operation mode according to the second aspect, wherein the wireless terminal receives the operation status and the content of the abnormality from the station service device and the data indicating which station service device. Communication means, informing means for informing the operating status and abnormality content received by the second receiving means, and data indicating which station service equipment, instruction means for instructing a change in operation mode for a predetermined station service equipment, Second, which transmits an operation mode change instruction by the instruction means to the station affairs equipment
It is composed of the transmitting means.

A remote monitoring control system for station service equipment using a wireless terminal according to the present invention includes station service equipment such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and a wireless connection with these station service equipment. A station equipped with a wireless terminal, wherein the station service device has a judging means for judging an operating status or abnormality, a first call means for making a voice call, an operating status or an abnormality content judged by the judging means, and which station Data indicating whether it is a business device or the contents of a call made by the first call means to the wireless terminal, an instruction to change the operation mode from the wireless terminal,
Alternatively, first receiving means for receiving the contents of the call from the wireless terminal, changing means for changing the operation mode in response to an instruction for changing the operation mode received by the first receiving means, and receiving by the first receiving means. The second operating means comprises first operating means for operating the first calling means according to the contents of the called call, and the wireless terminal is the second calling means for making a voice call, and the operating status and abnormality from the station service equipment. The second receiving means for receiving the contents and data indicating which station service device, or the content of the call from the station service device, the operation status and the abnormality content received by the second receiving device, and which station service device And a second operating means for operating the second call means according to the call content received by the second receiving means, and a change of the operation mode for a predetermined station service device. finger Instruction means, the operation mode of the change instruction by the instruction means, or the call content according to the second call means is constituted from a second transmission means for transmitting to said station Tsutomu equipment that.

A remote monitoring control system for station service equipment using a wireless terminal according to the present invention includes station service equipment such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and wireless connection with these station service equipment. In one including a plurality of wireless terminals, the station service device includes a determination means for determining an operation status or an abnormality, an operation status or an abnormality content determined by the determination means, and data indicating which station service device. First transmitting means for transmitting to the wireless terminal, first receiving means for receiving an operation mode change instruction from the wireless terminal, and an operation mode according to the operation mode change instruction received by the first receiving means. Second receiving means configured to include changing means for changing, wherein the wireless terminal receives operating status and abnormality content from the station service equipment and data indicating which station service equipment The informing means for informing the operating status and the abnormality content received by the second receiving means and the data indicating which station affairs equipment, the instruction means for instructing the change of the operation mode for the predetermined station affairs equipment, and the instructing means And a second transmitting means for transmitting an operation mode change instruction by the instructing means to the station service device when the transmission is permitted by the determining means. Has been done.

A remote monitoring control system for station service equipment using a wireless terminal according to the present invention includes station service equipment such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and a wireless connection with these station service equipment. In one including a plurality of wireless terminals, the station service device includes a determination means for determining an operation status or an abnormality, an operation status or an abnormality content determined by the determination means, and data indicating which station service device. First transmitting means for transmitting to the wireless terminal, first receiving means for receiving an operation mode change instruction from the wireless terminal, and an operation mode according to the operation mode change instruction received by the first receiving means. Second receiving means configured to include changing means for changing, wherein the wireless terminal receives operating status and abnormality content from the station service equipment and data indicating which station service equipment The informing means for informing the operating status and the abnormality content received by the second receiving means and the data indicating which station affairs equipment, the instruction means for instructing the change of the operation mode for the predetermined station affairs equipment, and the instructing means It comprises a second transmitting means for transmitting an operation mode change instruction to the station affairs equipment, is equipped with a plurality of wireless terminals, and establishes a link between a specific terminal and a particular station affairs equipment by a call, During the control operation, it is controlled so as to exclude commands to the same or related control functions from other terminals or station equipment.

A remote monitoring control system for station service equipment by a wireless terminal of the present invention comprises a display means, an input means, and a first communication means for wirelessly communicating with station service equipment such as an automatic ticket vending machine and an automatic ticket gate. And a station terminal device such as an automatic ticket vending machine or an automatic ticket gate equipped with a second communication means for wirelessly communicating with the wireless terminal,
A function of transmitting the operating status and abnormality information of the station service equipment to the wireless terminal and displaying it on the display means of the wireless terminal and an operation mode change instruction input from the input means of the wireless terminal, to the station service equipment. However, it has a function of changing the operation mode of the station service equipment.

[0012]

According to the present invention, in the above structure, the monitoring control console is made compact and lightweight to be a wireless terminal that can be carried by station staff, and the communication with the station service equipment is made wireless, so that the station staff It enables the monitoring and control of station service equipment while moving.

In addition, a plurality of wireless terminals can be arranged in the system, and more flexible station staff can be arranged.

In addition, the intercom is built in each of the wireless terminal and the station service equipment such as an automatic ticket vending machine and an automatic ticket gate so that voice communication can be performed wirelessly between the wireless terminal and the station service equipment.

In addition, a plurality of wireless terminals are provided, and only a specific terminal in the system has a privileged command function, and the other terminals are controlled in part of the command function.

Further, while a specific wireless terminal and a specific station service device establish a link by a call and perform a specific control operation, the same or related control function from another wireless terminal or station service device. The command is to be eliminated.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows a schematic configuration of a remote monitoring system for station service equipment by a wireless terminal according to the present invention. The remote monitoring system for station service equipment by this wireless terminal includes one or a plurality of wireless terminals 1a, ..., A plurality of automatic ticket gates 2a, ..., A plurality of automatic ticket vending machines 3a,
It consists of ...

Each device in this system has a built-in wireless LAN (local area network) module, and is configured to be able to send and receive commands and data by radio waves.

The radio terminals 1a, ... Are carried by a staff member placed at a manned ticket gate or the like, and monitor the operating status of the automatic ticket gates 2a, ... and the automatic ticket vending machines 3a ..
.. and the automatic ticket vending machines 3a, ..

Further, the wireless terminals 1a, ..., Automatic ticket gates 2a, ..., Automatic ticket vending machines 3a, .. each have an intercom built therein, and the automatic ticket gates 2a ,. When it occurs, the passengers and station staff can talk by voice through the intercom.

FIG. 3 shows the wireless terminal 1a (1b,
...,).

That is, the wireless terminal 1a (1b,
,) Is configured by a liquid crystal (LCD) on the front operation unit, and is used for instructing to change the operation mode, the display unit 11 displaying the contents of the error and the station service equipment number in which the gills have occurred, etc. A keyboard 12, a microphone 13 used as an intercom or a transceiver, and a speaker 14 for issuing a warning sound and used as an intercom or a transceiver are provided. Also, the wireless terminal 1a
At the upper part of (1b, ...), radio waves are transmitted to the automatic ticket gates 2a, ..., Automatic ticket vending machines 3a ,. An antenna 15 for receiving is provided.

The wireless terminal 1a (1b, ...) Has
As shown in FIG. 1, a CPU 21 that controls the whole is provided. The CPU 21 stores a control program and data, and a nonvolatile memory 22 that stores data indicating whether or not this wireless terminal has a privilege and is received by the antenna 15. Only the data related to the wireless terminal 1a is extracted from the received data, and the voice data is the voice LAN.
The data is output to the module 24, and the other data is output to the CPU 2
1 according to the audio data supplied from the wireless LAN module 23 or the wireless LAN module 23 that outputs to the antenna 15 the transmission data supplied from the CPU 21 or the audio data supplied from the audio LAN module 24. Wireless LAN by operating the speaker 14 or changing the voice from the microphone 13 into voice data.
A voice LAN module 24 for outputting to the module 23, the display unit 11, and the keyboard 12 are connected.

The wireless terminal 1a (1b, ...),
A battery 25 that supplies a power supply voltage to each unit is provided.

In the case of a wireless terminal in which data indicating that it has a privilege is stored in the memory 22, and in the case of a wireless terminal in which data indicating that it has a privilege is not stored in the memory 22. Then
The commands that can be output are different, and the commands that can be output are limited for unprivileged wireless terminals.

In this case, the plurality of wireless terminals 1a, ...
Inconvenience arises when all of the
Special rights are given only to the platform or specific wireless terminal. For example, this corresponds to the case where a control command such as power-on / off control of the automatic ticket vending machines 3a, ... Or automatic ticket gates 2a ,. If each wireless terminal can issue these special commands indefinitely at arbitrary timing, the system will lose control. Therefore, these special directives can only be issued by predetermined wireless terminals.

Further, it has exclusive control for the wireless terminals 1a, .... That is, for example, while a specific wireless terminal and a specific ticket vending machine establish a link for transmission and perform a specific control operation, control commands of the same type (or related) from other wireless terminals are excluded. I am trying to do it.

As a specific example, when an automatic ticket vending machine is in a call state with an intercom on a specific wireless terminal, a request for an interphone call from the other wireless terminal to the same automatic ticket vending machine is rejected. There is.

As shown in FIG. 2, a wireless terminal 1a (1b, 1b, ...) Is attached to the pole portion of the automatic ticket gate 2a (2b, ...).
,,) to the radio terminal 1a
An antenna 31 for receiving radio waves from (1b, ...),
An intercom 32 is provided for making a call with the wireless terminal 1a (1b, ...).

As shown in FIG. 1, the automatic ticket gate 2a (2b, ...) Is composed of a wireless LAN module 33 and a voice LAN module 34 in addition to a normal processing function.

The wireless LAN module 33 includes the antenna 3
Only the data related to this automatic ticket gate 2a is extracted from the received data received by No. 1, and the voice data is the voice LAN.
The data is output to the module 34 and the other data is output to the control unit (not shown), or the transmission data supplied from the control unit and the audio data supplied from the audio LAN module 34 are output to the antenna 31. is there.

The voice LAN module 34 is a wireless LAN.
A voice is generated by the intercom 32 according to the voice data supplied from the module 33, or the voice from the intercom 32 is converted into voice data and output to the wireless LAN module 33.

When this automatic ticket gate 2a (2b, ...) Has established a transmission link with any of the wireless terminals 1a (1b, ...), the automatic ticket gate 2a (2b, ...).
Eliminates the same type of control commands or other related control commands from other wireless terminals.

For example, when the automatic ticket gate 2a is in a call state with the wireless terminal 1a through the intercom,
Requests for telephone calls from the other wireless terminals 1b, ... Are rejected.

As shown in FIG. 2, the wireless terminal 1a (1) is installed in the customer service section of the automatic ticket vending machine 3a (3b, ...).
b, ...,) is provided with an intercom 42 capable of communicating with the wireless terminal 1a.
An antenna 41 is provided for transmitting a radio wave to (1b, ...) And receiving a radio wave from the wireless terminal 1a (1b, ...).

As shown in FIG. 1, the automatic ticket vending machine 3a (3b, ...) Is composed of a wireless LAN module 43 and a voice LAN module 44 in addition to a normal processing function.

The wireless LAN module 43 includes the antenna 4
Only the data related to this automatic ticket gate 2a is extracted from the received data received by No. 1, and the voice data is the voice LAN.
The data is output to the module 44 and the other data is output to the control unit (not shown), or the transmission data supplied from the control unit or the audio data supplied from the audio LAN module 44 is output to the antenna 41. is there.

The voice LAN module 44 is a wireless LAN.
A voice is generated by the intercom 42 according to the voice data supplied from the module 43, or the voice from the intercom 42 is converted into voice data and output to the wireless LAN module 43.

When this automatic ticket vending machine 3a (3b, ...) Has established a transmission link with any of the wireless terminals 1a (1b, ...), the automatic ticket vending machine 3a (3b, ...)
Eliminates the same type of control commands or other related control commands from other wireless terminals.

For example, when the automatic ticket vending machine 3a is in a call state with the wireless terminal 1a through the intercom,
Requests for telephone calls from the other wireless terminals 1b, ... Are rejected.

Next, various operations in the system having the above-mentioned configuration will be described.

First, the case where the ticket is out of paper in the automatic ticket vending machine 3a will be described.

The "ticket voucher" message is sent from the automatic ticket vending machine 3a through the wireless LAN, and the wireless terminal 1
A warning sound is emitted by the speaker 14 of a.
The display of the machine number of the automatic ticket vending machine 3a and "out of paper" is displayed on the display unit 11. The station clerk sees the display and instructs another station clerk to refill the ticket. This instruction can also be used to call a station staff at a remote place by using the wireless terminal 1a as a transceiver.

Next, a case where a ticket jam, a coin jam, a coin jam, etc. occur in the automatic ticket vending machine 3a will be described.

Messages such as "ticket jam", "coin jam", "banknote jam" are sent from the automatic ticket vending machine 3a through the wireless LAN, a warning sound is emitted from the speaker 14 of the wireless terminal 1a, and the automatic display on the display unit 11 is performed. The details of the abnormality are displayed together with the number of the ticket vending machine 3a.
The station staff looks at the display and instructs other station staff to respond.

Next, the case where the "call button" is pressed on the automatic ticket vending machine 3a will be described.

The automatic ticket vending machine 3a sends a "call button press" message through the wireless LAN, a warning sound is emitted from the speaker 14 of the wireless terminal 1a, and the number of the automatic ticket vending machine 3a and "calling" are displayed on the display unit 11. "Press button" is displayed. Looking at the display, the clerk causes the microphone 13 and the speaker 14 of the wireless terminal 1a to function as an intercom, and the automatic ticket vending machine 3a
It is possible to interact with the ticket purchaser who is operating the automatic ticket vending machine 3a by wirelessly connecting to the intercom 42.

If necessary, the state of the automatic ticket vending machine 3a (for example, the amount paid and the breakdown thereof) is called up and displayed via the wireless LAN, and the situation is grasped and appropriate measures are taken. Can be taken.

Next, the case of setting the operation mode of the automatic ticket vending machine 3a will be described.

From the wireless terminal 1a, an instruction to change the operation mode of the automatic ticket vending machine 3a can be issued if necessary.

The operation mode is changed by the automatic ticket vending machine 3a.
It is supposed to stop the sale by, stop using specific banknotes and coins, and stop selling other companies' consolidated tickets.

Further, in the wireless terminal 1a, since the data indicating that it has the privilege is stored in the memory 22, the above-mentioned commands can be transmitted to the automatic ticket vending machines 3a ,. In the above, since the data indicating that the user has the privilege is not stored in the memory 22, the command that can be transmitted is limited.

Next, a case where a judgment abnormality occurs in the automatic ticket gate 2a will be described.

First, when a ticket put into the automatic ticket gate 2a by a passenger gets abnormal in the determination of a section or period, the automatic ticket gate 2a closes the door and "determines abnormality" via the wireless LAN. A message is transmitted, a warning sound is emitted from the speaker 14 of the wireless terminal 1a, and the breakdown of the determination abnormality is displayed on the display unit 11 together with the machine number of the automatic ticket gate 2a.

If passengers are confused by the doors closing the door, the microphone 13 and the speaker 14 of the wireless terminal 1a are made to function as an intercom, and the passengers are connected to the intercom 32 of the automatic ticket gate 2a. You can give a voice guidance.

At this time, since the wireless terminal 1a and the automatic ticket gate 2a establish a transmission link, the automatic ticket gate 2a receives the same type of control command from the other wireless terminals 1b, ... Or related control. The order is rejected.
This rejection is returned to the other wireless terminals 1b, ... Which transmitted the control command.

Next, the case of setting the operation mode of the automatic ticket gate 2a will be described.

From the wireless terminal 1a, an instruction to change the operation mode of the automatic ticket gate 2a can be issued as required.

The operation mode is changed by setting the passage direction (for both entrance and exit and entrance and exit) and stopping the operation.

Next, another embodiment will be described. In the above example, the case where all the systems are connected by wireless LAN has been described. However, for example, when monitoring and controlling the east exit and the west exit of a station, radio waves do not reach, so there is a wired line between the east exit and the west exit.
Must be combined at AN. FIG. 4 shows a system configuration example in such a case.

In FIG. 4, station building 5 at the east exit without station staff
It consists of 1 and a station building 52 at the west exit with station staff. In the east exit station building 51, the above-described automatic ticket gates 2a, ..., Automatic ticket vending machine 3a, ..., Wireless router 53, and East exit station building 51
An ITV camera 54 for photographing the inside is installed. The automatic ticket gates 2a, ..., Automatic ticket vending machines 3a, ..., Wireless terminal 1a, Wireless router 55, and Monitor television 56 are installed in the station building 52 at the west exit.

Wired LAN between both wireless routers 53 and 55
57 is laid, and the ITV camera 54 and the monitor TV 56 are also connected by a cable 58. This allows the station staff at the station building 52 at the west exit to monitor the ticket purchasers and passengers at the station building 51 at the east exit. In this example, the staff at the manned ticket gate of the station building 52 at the west exit is The automatic ticket vending machines 3a, ... And the automatic ticket gates 2a, ..

The operation of this embodiment is exactly the same as that of the above-mentioned embodiment in the monitoring control of the equipment of the station building 52 at the west exit, and the wireless router 55 and the wired LA are the monitoring control of the equipment of the station building 51 at the east exit.
It is the same as the above-mentioned embodiment except that it is performed via N57.

Furthermore, another embodiment is shown in FIG. In this example, the automatic ticket vending machines 3a, ... And the automatic ticket gates 2a, ... Are connected by a wired LAN 60, and the wireless terminal 1a is connected by wireless routers 53, 55 and a wired LAN 57.

Such a configuration is effective when a monitoring control function by a wireless terminal is added to a system to which an automatic ticket vending machine or an automatic ticket gate by a wired LAN is already connected.

As described above, this system enables the station staff to be efficiently arranged and the labor to be saved. further,
In the above example, the station staff explained the case of operating the wireless terminal at the manned ticket gate, but the advantage of the wireless terminal is that the installation location can be freely moved.For example, the station staff can move around the station premises with the wireless terminal. , It becomes possible to monitor and control ticket vending machines and automatic ticket gates while doing other work, and by using such a method, it is possible to flexibly arrange station staff, and labor-saving effect is enhanced. It is also possible to use a plurality of wireless terminals, for example, such that one station is operated by a station staff member at a manned ticket gate, and another wireless terminal is operated while another station staff member is moving. In the conventional remote monitoring and control system, one monitoring and control console was fixedly installed.
Although it was necessary to assign a staff member of the name, by using this system, the station staff can monitor and control the station affairs equipment while doing other tasks, so it is possible to more efficiently and flexibly allocate the staff. A great labor-saving effect can be obtained. Further, in the conventional system, since the supervisory control console is composed of one unit, there is a problem that the supervisory control operation is disabled in the event of a failure. However, in this system, supervisory control is performed by a plurality of terminals, so that one unit is used. There is an advantage that even if the terminal fails, the operation of the entire system is not significantly affected.

[0068]

As described above in detail, according to the present invention, the wireless terminal for monitoring and control can be moved by wireless, the station staff can be efficiently arranged, and the labor saving by the wireless terminal can be achieved. A remote monitoring and control system for equipment can be provided.

[Brief description of drawings]

FIG. 1 is a block diagram showing the overall configuration of a remote monitoring and control system for station service equipment using a wireless terminal according to an embodiment of the present invention.

FIG. 2 is a perspective view showing an overall configuration of a remote monitoring control system for station service equipment using a wireless terminal.

FIG. 3 is a diagram showing an appearance of a wireless terminal.

FIG. 4 is a diagram showing the overall configuration of a remote monitoring and controlling system for station service equipment using a wireless terminal in another embodiment.

FIG. 5 is a diagram showing an overall configuration of a remote monitoring control system for station service equipment by a wireless terminal in another embodiment.

[Explanation of symbols]

 1a, ... ... wireless terminal 2a, ... automatic ticket gate 3a, ... automatic ticket vending machine 11 ... display section 12 ... keyboard 13 ... microphone 14 ... speaker 15, 31, 41 ... antenna 21 ... CPU 22 ... memory 23, 33, 43 ... Wireless LAN module 24, 34, 44 ... Voice LAN module 32, 42 ... Intercom

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁶ Identification code Internal reference number FI technical display location G08B 25/10 A 7323-5G

Claims (5)

[Claims] Claims: 1. A station terminal device such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and a station terminal device remote by a wireless terminal including a wireless terminal wirelessly connected to these station service devices. In the supervisory control system, the station service equipment transmits to the wireless terminal the determination means for determining the operation status and abnormality, and the operation status and abnormality content determined by this determination means and data indicating which station service equipment. First transmitting means, first receiving means for receiving an operation mode change instruction from the wireless terminal, and change for changing the operation mode in accordance with the operation mode change instruction received by the first receiving means. And a second receiving means for receiving, from the station service equipment, operating statuses and contents of abnormality and data indicating which station service equipment, the wireless terminal comprises: Means for notifying the operating status and the details of abnormality received by the means and data indicating which station affair equipment, the instruction means for instructing a change in the operation mode for a predetermined station affair equipment, and the operation mode A remote monitoring control system for station service equipment by a wireless terminal, comprising: a second transmitting means for transmitting a change instruction to the station service equipment. 2. A station terminal equipment remote device comprising a station terminal equipment such as a plurality of automatic ticket vending machines and a plurality of ticket gates and a wireless terminal wirelessly connected to the station equipment. In the supervisory control system, the station service device includes a determination unit that determines an operation status and an abnormality, a first call unit that can make a voice call, and an operation status and an abnormality content and the station service device that are determined by the determination unit. Data indicating whether or not, or a first transmitting means for transmitting the call content by the first call means to the wireless terminal, an operation mode change instruction from the wireless terminal, or a call content from the wireless terminal. First to do
Receiving means, changing means for changing the operation mode in response to the operation mode changing instruction received by the first receiving means, and the first call according to the call content received by the first receiving means. The second terminal comprises a first operating means for operating the means, the wireless terminal is a second calling means capable of making a voice call, and the operation status and abnormality content from the station service equipment and data indicating which station service equipment. Alternatively, second notifying means for receiving the contents of the call from the station service equipment, and notifying means for notifying the operation status and the abnormality content received by the second receiving means and the data indicating which station service equipment A second actuation means for actuating the second call means according to the content of the call received by the second reception means, and an instruction means for instructing a change of the operation mode for a predetermined station service device, Movement by means of instruction Mode change instruction or the second remote monitoring and control system of the public transportation equipment by the wireless terminal, characterized in that and a second transmission means for the telephone conversation contents by calling means for transmitting to said station Tsutomu equipment. 3. A station service device using a wireless terminal, which comprises station service devices such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and a plurality of wireless terminals wirelessly connected to these station service devices. In the remote monitoring and control system of the above, the station service device sends to the wireless terminal the determination means for determining the operation status and abnormality, and the operation status and abnormality content determined by this determination means and data indicating which station service equipment. First transmitting means for transmitting, first receiving means for receiving an instruction for changing the operation mode from the wireless terminal, and changing the operation mode in accordance with the instruction for changing the operation mode received by the first receiving means. And a second receiving means for receiving, from the station service equipment, the operating status and the content of the abnormality and data indicating which station service equipment, the wireless terminal comprising: Informing means for informing the operating status and abnormality content received by the receiving means of the station and data indicating which station affairs equipment, instruction means for instructing a change in the operation mode for a predetermined station affairs equipment, and instructions by this instructing means And a second transmitting means for transmitting an operation mode change instruction by the instructing means to the station service device when the transmission is permitted by the determining means. A remote monitoring and control system for station service equipment using a wireless terminal. 4. A station service device using a wireless terminal, which comprises station service devices such as a plurality of automatic ticket vending machines and a plurality of automatic ticket gates, and a plurality of wireless terminals wirelessly connected to these station service devices. In the remote monitoring and control system of the above, the station service device sends to the wireless terminal the determination means for determining the operation status and abnormality, and the operation status and abnormality content determined by this determination means and data indicating which station service equipment. First transmitting means for transmitting, first receiving means for receiving an instruction for changing the operation mode from the wireless terminal, and changing the operation mode in accordance with the instruction for changing the operation mode received by the first receiving means. And a second receiving means for receiving, from the station service equipment, the operating status and the content of the abnormality and data indicating which station service equipment, the wireless terminal comprising: Notification means for notifying the operating status and the details of the abnormality received by the reception means and data indicating which station affair equipment, the instruction means for instructing the change of the operation mode for a predetermined station affair equipment, and the operation by this instruction means It comprises a second transmitting means for transmitting a mode change instruction to the station affairs equipment, is provided with a plurality of wireless terminals, and a specific terminal and a particular station affairs equipment establish a link by a call to perform a specific control operation. A remote monitoring control system for station service equipment by a wireless terminal, which controls so as to exclude commands to the same or related control functions from other terminals or station service equipment while performing. 5. A wireless terminal comprising display means, input means, and first communication means for wirelessly communicating with station service equipment such as an automatic ticket vending machine and an automatic ticket gate, and a first wireless communication with the wireless terminal. It is composed of station service equipment such as automatic ticket vending machines and automatic ticket gates equipped with 2 communication means, and transmits the operating status and abnormality information of the station service equipment to the wireless terminal and displays it on the display means of the wireless terminal. Remote monitoring control of station service equipment by a wireless terminal equipped with a function for changing the operation mode of the station service equipment by transmitting a function for changing the operation mode input from the input means of the wireless terminal to the station service equipment. system.