JPH0750717A - Subscriber circuit allocating system - Google Patents

Abstract

PURPOSE:To automatically select a housing position while balancing a load between exchanges and a device using rate inside the exchange concerning service order processing for housing the terminal of a customer in the SPC exchange of a station. CONSTITUTION:This system is provided with a means 1 for managing a CC using rate reported from the SPC exchange, means 2 for managing a judgement reference for selecting any SPC exchange in the case of new allocation to the SPC exchange based on the CC using rate information, means 3 for reporting the judgement reference to a customer information management operation system, means 4 for managing the number of originated and terminated calls at a line concentrator, means 5 for managing facility using conditions showing the state of just using or not using a subscriber circuit, means 6 for selecting any subscriber circuit while using the means 4 and 5 corresponding to a facility allocation request from the customer information management operation system, and means 7 for reporting the housing position number of the subscriber circuit to be allocated to the customer information management operation system.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an SPC switch (stored program control circuit switch) which constitutes a telecommunication network.
And the equipment management operation system that monitors, tests, and controls multiple SPC exchanges, and the customer information management operation system that manages customer information such as the customer's address, telephone number, and contract details. For automatically selecting the accommodation position while balancing the load among a plurality of SPC exchanges and the usage rate of the devices in the SPC exchange when performing the service order processing for accommodating in the SPC exchange. It relates to a facility management operation system.

[0002]

2. Description of the Related Art Conventionally, the selection of accommodations of exchanges and subscriber circuits for accommodating customers is performed by an operator at a sales counter, and an equipment management operation system is based on the selected telephone number, accommodation position, and service content. The data in the exchange was controlled as a service order. On the other hand, the operating states of the exchange and the concentrator were managed by the traffic management system. In order to provide a good quality of service in the communication network, it is necessary to balance the load on the exchange and the concentrator.
Conventionally, the traffic management system manages by the upper limit value within the range that does not affect the quality of service, and when the usage rate exceeds the upper limit value, the operator of the traffic management system issues an instruction to the operator at the sales counter to harmonize it. Had been realized. However, due to the mere management of the upper limit value, the proof stress of the exchange and the concentrator at the time of a rapid increase in traffic was low. Further, when making a detailed selection according to the increase or decrease in traffic, close communication between operators is required, which has led to an increase in the operation of the operators.

[0003]

The object of the present invention is to provide an SP
In a facility management operation system that manages facility information for each managed object such as a subscriber circuit and a concentrator in order to monitor, test, and control the C switch, it also collects and manages the operating status such as the usage rate of the managed object. By providing means for allocating equipment and performing load-balanced allocation, operation status management and service order processing are linked,
It is intended to improve the proof stress of the exchange and the concentrator when the traffic increases suddenly and to reduce the operation of the operator by automating the allocation process.

[0004]

The facility management operation system of the present invention is characterized by comprising the following means. The exchange processing device (C
C) means 1 for managing the CC usage rate, means 2 for managing the criteria for selecting an SPC switch when newly allocating to the SPC switch based on the CC usage rate information, and a customer information management operation for the criteria. From the means 3 for notifying the system, the means 4 for managing the number of incoming and outgoing calls in the concentrator, the means 5 for managing the equipment usage status indicating the busy or unused status of the subscriber circuit, and the customer information management operation system. Means 4 for equipment allocation request
And a means 5 for selecting a subscriber circuit using the means 5, and a means 7 for notifying the customer information management operating system of the accommodating position number of the assignable subscriber circuit. .

[0005]

The means 2 extracts the utilization rate managed by the means 1 for each area in which the exchanges are accommodated, and when the area is composed of a plurality of exchanges, the exchanges are compared and the exchanges having a low utilization rate are identified. The ratio at the time of selecting each exchange is selected so as to be extracted preferentially, and is managed as a judgment criterion at the time of selection.
When the area is alone, it is not necessary to select the exchange, and the means 2 and 3 are not performed. The criterion is notified to the customer information management operation system by the means 3, and the customer information management operation system selects the customer who accommodates the customer according to the criterion. The usage rate will be updated based on the peak value, but if the usage rate does not update even after a certain period of time in consideration of the decrease, the previously updated peak value will be used as the new usage rate. Calculate criteria.

The means 6 selects the concentrator having the largest margin with respect to the number of outgoing and incoming calls managed by the means 4 and the number of subscriber circuits used accommodated in the concentrator managed by the means 5, and the means 5
Assign an empty subscriber circuit to be managed by. The number of outgoing / incoming calls of the means 4 is updated in the same procedure as the usage rate of the means 2. The use state of the means 5 is automatically updated every time the subscriber circuit is allocated and the exchange performs the service order processing for abolishing the subscriber circuit.

[0007]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a diagram showing the configuration of an SPC exchange, a customer information management operation system, and a facility management operation system of the present invention. The concentrator that accommodates the subscriber circuit (differentiated by the accommodation position number) is connected to the distribution channel device via the multiplexing highway, and a part of the distributed communication is sent to another exchange by the trunk line. The communication in the own exchange is sent again to the concentrator in which the opposite subscriber of the own station is accommodated via the multiplexing highway. These processes are managed by the exchange processor (CC). The CC also connects to the maintenance management operation system via the information transfer network, and also connects to the customer information management operation system via the information transfer network, where the application information registration terminal is connected to the customer information management operation system to provide services. Process the order.

An embodiment in the case where a new application is made by a customer and an allocation request is made from the customer information management operation system to the facility management operation system will be described with reference to FIG. The facility management operation system manages the usage rate of the CC notified from the exchange by means 1, and calculates the margin in each exchange from the usage rate of the exchanges A and B in the same accommodation area by means 2, and The ratio when selecting the exchanges A and B is calculated from the margin. Next, the means 3 notifies the customer information management operation system of the calculated ratio. The details of the processing flow for notifying the customer information management operation system of the criteria for selecting an exchange are shown in FIG. Upon receiving a new application from the customer, the operator at the sales office presents to the customer a plurality of telephone numbers unique to the exchange. The telephone number presented at this time is presented based on the ratio notified from the facility management operation system. The switch which should accommodate the subscriber is determined by selecting the telephone number provided by the customer. The operator
Register the selected phone number, service details, etc. to the customer information management operation system. The customer information management operation system requests the facility management operation system to allocate subscriber circuits together with the registered contents.

Upon receiving the allocation request, the equipment management operation system allocates the subscriber circuits in the exchanges selected by the customer information management operation system by means of means 4 and 5 for connecting the selected exchange processors. The concentrator with the lowest number of calls per subscriber is selected from the number of incoming and outgoing calls of the concentrator and the number of subscriber circuits used. Further, the means 6 selects and allocates an unused subscriber circuit in the selected concentrator. At this time, the usage status of the subscriber circuit is updated from the unused status to the usage status, and is used as information at the time of selecting the concentrator next time and allocating the subscriber circuit. As a result of the allocation, the means 7 notifies the customer information management operation system of the accommodation position number given to the subscriber circuit. A detailed processing flow of the allocation processing is shown in FIG.

[0010]

According to the present invention, since the facility management operation system has the function of managing the operating condition of the exchange, the condition of use of the subscriber circuit, and the function of allocating the subscriber circuit based on them, the facility management operation system can always perform the allocation process. In consideration of the operating status and accommodation status of the switch, it becomes possible to maintain good service quality, the load resistance of the switch is increased when traffic increases rapidly, and the operation of operators required to balance the load is reduced. It

[Brief description of drawings]

FIG. 1 is a configuration diagram of an exchange, a customer information management operation system, and a facility management operation system according to the present invention.

FIG. 2 shows a configuration of an equipment management operation system according to the present invention. The facility management operation system, when the area is composed of a plurality of exchanges, selects means for selecting exchanges from the usage rate for each exchange and notifies the customer information management operation system of the means 1, 2;
3, and means 4, 5 for allocating a subscriber circuit from the number of incoming / outgoing calls of the concentrator and the usage status of the subscriber circuit and notifying the customer information management operation system of the accommodation position number.
The configuration includes 6 and 7.

FIG. 3 shows the flow of processing in the present invention until the customer information management operation system is notified of the criterion for selecting an exchange using means 1, means 2 and means 3.

FIG. 4 is an example of a case where a new application is made from a customer to a sales window, and after selecting an exchange using means 1, means 2 and means 3, using means 4, means 5 and means 6. The flow until selecting the concentrator, allocating the subscriber circuit, and notifying the information management operation system of the accommodation position number by the means 7 is shown.

Claims (2)

[Claims] 1. A concentrator for multiplexing / demultiplexing a line between a subscriber circuit and a multiplexing highway, and a distribution communication line for distributing an incoming line to an outgoing line of a connection destination between the multiplexing highway and a relay circuit. Storage program control type circuit switch (SPC switch) comprising a device, the subscriber circuit, the line concentrator, and a switching processing device for controlling the distribution channel device, and the customer's address, telephone number, and contract content. And a customer information management operation system for managing customer information such as the above, and monitoring of a plurality of SPC exchanges interconnected by an information transfer network between the SPC exchanges.
Based on the CC usage rate when selecting a means 1 for managing the CC usage rate, which is the processing capacity of a switching processor (CC), and an exchange to which a subscriber circuit is allocated, in a facility management operation system for testing and control A subscriber circuit allocation system comprising: means 2 for managing a criterion for selecting an exchange and means 3 for notifying the customer information management operation system of the criterion. 2. The equipment management operation system according to claim 1, wherein means 4 for managing the number of outgoing / incoming calls in the concentrator and equipment usage status indicating a status of the subscriber circuit in use or not in use are displayed. A means 5 for managing, a means 6 for selecting an allocatable subscriber circuit in the concentrator using the means 4 and 5 in response to a facility allocation request from the customer information management operation system, and an allocatable subscriber circuit. A subscriber circuit allocation system comprising means 7 for notifying the customer information management operation system of the accommodating position number.