JPH07288610A - Statistic display method for call information - Google Patents

Abstract

PURPOSE:To obtain the statistic display method for call information by allowing each telephone set to confirm the statistic information relating to call information of each telephone set with a simple operation. CONSTITUTION:Call information is registered in additional and updating way to an area in a storage device 5 for each destination corresponding to an extension telephone set 1 in response to the end of talking by a call from the extension telephone set 1, call information corresponding to an optional destination is read from the storage device 5 in response to a special number representing a call information display request sent from the extension telephone set 1 in succession to the off-hook of the extension telephone set 1 and displayed on a display device of the extension telephone set 1. Call information to a different destination is read in response to a special number representing a call information update request sent from the extension telephone set 1 during the display of call information and displayed on a display device of the extension telephone set 1.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of statistically displaying outgoing call information, and more particularly to a method of statistically displaying outgoing call information when displaying outgoing call information of each telephone housed in an automatic private branch exchange.

[0002]

2. Description of the Related Art Conventionally, when displaying outgoing information about each telephone housed by an extension in an automatic private branch exchange, a total telephone call time for each telephone is stored in a memory of a key telephone unit. By performing a simple operation, it can be read as the aggregated call time of any phone,
A display device of the telephone has been proposed (for example, Japanese Patent Laid-Open No. 63-36696). Further, a device dedicated to statistical information processing regarding telephone calls is provided outside the private branch exchange, and the telephone call time of each telephone is aggregated and output to a printer or the like by accessing through a unique interface.

[0003]

Therefore, according to such a conventional method of statistically displaying outgoing call information, as the outgoing call information of each telephone, the call time from the start to the end of each call, or a totalized call in which these are summed up. Since only the time is displayed and output, each phone can immediately obtain statistical information, such as how many times each phone was called and how long the call was during a certain period, by a simple operation. It was difficult to confirm. The present invention is intended to solve such a problem, and an object thereof is to provide a statistical display method of outgoing call information that allows the user to check the statistical information regarding outgoing call information of each telephone by any operation with a simple operation. I am trying.

[0004]

In order to achieve such an object, the method for statistically displaying outgoing call information according to the present invention is provided with a storage device for storing predetermined outgoing call information and ends a call made from a telephone. In accordance with the above, the calling information related to the call is added / updated and registered in the area corresponding to the telephone in the storage device according to the other party of the call, and the information is stored according to the first dial transmitted from the telephone following off-hook. The calling information corresponding to an arbitrary destination is read from the area corresponding to the telephone in the device and displayed on the display of the telephone, and the storage device is displayed according to the second dial sent from the telephone while the calling information is displayed. The calling information corresponding to different destinations is read out from the area corresponding to the telephone inside and displayed on the display of the telephone. Further, each transmission information registered in the storage device is erased and initialized every predetermined period.

[0005]

Therefore, according to the end of the call originated from the telephone, the calling information is added / updated and registered in the storage device for each destination, and the first information is sent from the telephone following off-hook.
Depending on the second dial sent from the telephone while the outgoing call information is being displayed, the outgoing call information corresponding to any other party is read from the storage device according to the dial The outgoing information corresponding to the other party is read and displayed on the display unit of the telephone. In addition, each transmission information registered in the storage device is erased and initialized every predetermined period.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing an automatic private branch exchange system that operates based on a statistical display method of outgoing information according to an embodiment of the present invention. In the figure, 1 is an extension telephone having a display, 2 is a subscriber circuit that accommodates the extension telephone 1,
Reference numeral 9 is a station line trunk circuit for accommodating a station line from the public network 10, 7 is a transmission register circuit for counting dial numbers when transmitting from the extension telephone 1, and 8 is a transmission tone to the extension telephone 1 at the time of transmission. A tone generation circuit 3, a time division telephone call switch 3 for switching and connecting the subscriber circuit 2, a transmission register circuit 7, a tone generation circuit 8 and an office line trunk circuit 9 is a time division telephone call switch 3 and various other circuits. A central processing unit for controlling 5 is a storage device for storing outgoing information and various control information, and 6 is a clock circuit for measuring a call time and an initializing period of outgoing information.

Next, with reference to FIG. 2, an operation of registering / editing outgoing information will be described as an operation of the present invention. Figure 2
It is a flowchart which shows the registration / editing process of transmission information. The central processing unit 4 constantly scans each subscriber circuit 2 to monitor the state of the extension telephone 1, and when the subscriber operates the extension telephone 1 to go off-hook, this is detected by the subscriber circuit 2. Then, the central processing unit 4 recognizes it as a call request. In response to this, the central processing unit 4 controls the time division speech switch 3 as a call detection process to connect the incoming side of the subscriber circuit 2 and the outgoing side of the dial tone generating circuit 8 and then the dial tone. By sending a dial tone from the generation circuit 8, the subscriber circuit 2 and the extension telephone 1 are notified to the subscriber that the call is possible, and the outgoing side of the subscriber circuit 2 and the call register. The input side of the circuit 7 is connected (step 20).

After confirming the transmitted dial tone, the subscriber dials the telephone number of the calling party, and this dial is input to the outgoing register circuit 7 through the subscriber circuit 2 and the time division call switch 3. And is counted as a telephone number. The central processing unit 4 recognizes the telephone number of the called party counted by scanning the calling register circuit 7 (step 21). In this case, the central processing unit 4 controls the dial tone generating circuit 8 in response to the confirmation of the first digit of the telephone number, so that the subscriber circuit 2
The dial tone sent to the user via the extension telephone 1 is stopped.

In response to confirmation of all the remaining digits of the telephone number of the calling party in the same manner as described above, the central processing unit 4 sends the confirmed telephone number of the calling party to the extension telephone in the storage device 5. It is stored in the area corresponding to the extension number of 1. Subsequently, the central processing unit 4 controls the office line trunk circuit 9 to capture the office line from the public network 10 and makes a call based on the confirmed telephone number of the called party, and at the same time, the time division call switch 3 To connect the outgoing side and the incoming side of the subscriber circuit 2 and the office line trunk circuit 9 to each other (step 2).
2).

Next, the central processing unit 4 scans the office line trunk circuit 9 to confirm whether or not the response of the calling party is detected (step 23), and scans the subscriber circuit 2 to extend the extension telephone. It is confirmed that the call is abandoned by the on-hook of No. 1 (step 24), and the subscriber on-hooks the extension telephone 1 because the calling party who is calling does not respond. If this is confirmed (step 24: YES), the central line The trunk circuit 9 is controlled to open the office line, and a series of calling information registration / editing processing is completed. On the other hand, when the response of the calling party is confirmed by the central line trunk circuit 9 (step 23: YES), first the clock circuit 6 is controlled to start the timer for measuring the talk time, and at the same time, the subscriber The circuit 2 is controlled to cause the display provided in the extension telephone 1 to display the call time, and thereafter the display content is updated at regular intervals, for example, every one second (step 25).

Thereafter, when the call ends and the on-hook of the extension telephone 1 is detected by the subscriber circuit 2 or the restoration of the connection partner is detected by the central line trunk circuit 9, the central processing unit 4 This is recognized by scanning the subscriber circuit 2 or the office line trunk circuit 9 (step 26),
While controlling the clock circuit 6 to stop the timer in operation, the call time required for the outgoing call this time is read out and registered in the area corresponding to the extension number of the extension telephone 1 in the storage device 5 (step 27). , The time division speech switch 3, the office line trunk circuit 9 and the subscriber circuit 2 are controlled to be in an idle state in order to recover the connected call (step 2).
8).

Next, the central processing unit 4 edits the contents registered in the storage unit 5 in this call. First, the contents of the area corresponding to the extension telephone number of the extension telephone 1 registered in the past are compared and collated with the registration contents of this time, and if the same call destination as the call destination of this time is registered, , The number of outgoing calls corresponding to the same registered call destination is 1
In addition to updating the number of times, the current call time is added and updated to the total call time in the past, and the registered content of this time is deleted. If the callee is different, the registration contents of this time are additionally registered as a new callee (step 29), and a series of calling information registration / editing processing is ended.

Next, with reference to FIG. 3, a process of displaying outgoing information will be described as an operation of the present invention. FIG. 3 is a flowchart showing a display process of the outgoing information. When the subscriber confirms his / her outgoing call information on the display of the extension telephone 1, after going off-hook, the special number (first dial) indicating the outgoing call information display request is dialed. When the central processing unit 4 confirms the off-hook of the extension telephone 1 by scanning the subscriber circuit 2 (step 30), it connects the output side of the subscriber circuit 2 and the input side of the transmission register circuit 7 in the same manner as described above. Then, the subsequent dial number is received and detected, and if it matches the special number indicating the outgoing call information display request (step 3
1) Read out the contents registered at the beginning of the area corresponding to the extension number of the extension telephone 1 in the storage device 5, that is, the destination telephone number, the number of outgoing calls and the total talk time,
The subscriber circuit 2 is controlled and displayed on the display of the extension telephone 1 (step 32).

In FIG. 3, reference numeral 36 is a display example of outgoing call information displayed on the display unit of the extension telephone 1. The telephone number of the destination is shown in the upper row, the number of outgoing calls is shown in the lower row on the left, and the total call time is shown on the right side in the lower row. It is displayed. Here, when the subscriber wants to display the outgoing call information to another destination, a special number (second dial) indicating a display content update request is dialed while the outgoing call information is displayed, and the central processing unit 4 , Confirm this dial via the transmission register circuit 7 (step 3
3) If this coincides with the special number indicating the display content update request (step 33: YES), the calling information regarding the next destination is read from the area corresponding to the extension number of the extension telephone 1 in the storage device 5. , Subscriber circuit 2 as described above
Is displayed on the display unit of the extension telephone 1 (step 32), and the outgoing call information corresponding to different destinations is repeatedly displayed in response to the outgoing call information update request from the subscriber.

When the display confirmation of the outgoing information is completed and the subscriber hooks up the extension telephone 1, this is confirmed by the central processing unit 4 through the subscriber circuit 2 (step 34), and the subscriber circuit. 2. The transmission register circuit 7 and the time-division call switch 3 are controlled to the idle state (step 3
5) Then, a series of transmission information display processing ends. Therefore, the number of outgoing calls and the total calling time are registered / edited for each callee according to each call, and displayed for each callee on the display unit of the extension telephone 1 in response to a request to display call information. Since this is done, it is possible to confirm the outgoing information by a simple operation without providing a special processing device.

Further, the clock circuit 6 has a predetermined period, for example, 1
If the central processing unit 4 scans the clock circuit 6 and confirms that the predetermined period has elapsed, the contents registered in the storage unit 5 are erased and initialized. . This makes it possible to manage the outgoing call information for each period, suppress the increase in the number of registered outgoing call destinations to a certain number, and effectively use the storage device 5 having a relatively small storage capacity. .

In the above description, the dial numbers indicating the outgoing call information display request and the outgoing call information update request are different special numbers, but the outgoing call information update request is detected only when the outgoing call information is displayed. Therefore, the same special number may be assigned to these requests, and the two may be discriminated from each other depending on whether or not this special number is received and detected while the outgoing information is being displayed. There is no need to use special numbers properly, improving convenience. Further, as the displayed outgoing call information, information generated by editing and processing the outgoing call information registered with information other than the above-mentioned information, for example, outgoing call information of different callees is summed up for every month for the extension telephone 1. It goes without saying that what is displayed can be displayed and output.

[0018]

As described above, according to the present invention, when the call originated from the telephone is terminated, the call information regarding the call is added to the area corresponding to the telephone in the storage device for each party. Renewal registration is performed, and in response to a call information display request from the telephone, the call information corresponding to any other party is read out and displayed on the display unit of the telephone, and it differs depending on the call information update request while the call information is being displayed. Since the outgoing information corresponding to the other party is read out and displayed, it is possible to immediately confirm the statistically processed outgoing information by a simple operation without installing a dedicated processing device in the automatic private branch exchange as in the past. be able to. Also, since each outgoing call information registered in the storage device is erased and initialized at a predetermined period, the outgoing call information can be managed for each period and the number of registered outgoing call destinations can be increased to some extent. It is possible to suppress the number of the storage devices, and it is possible to effectively use the storage device having a relatively small storage capacity.

[Brief description of drawings]

FIG. 1 is a block diagram showing an automatic private branch exchange system using a method of statistically displaying outgoing information according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a registration / editing process of outgoing information.

FIG. 3 is a flowchart showing a display process of outgoing information.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Extension telephone, 2 ... Subscriber circuit, 3 ... Time-division call switch, 4 ... Central processing unit, 5 ... Memory device, 6 ... Clock circuit, 7 ... Sending register circuit, 8 ... Dial tone generating circuit, 9 ...
Local line trunk circuit, 10 ... Public network.

Claims (2)

[Claims] 1. An automatic private branch exchange for accommodating a telephone having a display device, wherein a storage device for storing predetermined call information is provided, and the storage device in the storage device is provided in response to the end of a call made from the telephone. In the area corresponding to the telephone, calling information regarding the call is added / updated and registered for each destination of the call, and in the storage device according to the first dial transmitted from the telephone after off-hook. The calling information corresponding to an arbitrary destination is read out from the area corresponding to the telephone and displayed on the display unit of the telephone, and according to the second dial sent from the telephone while the calling information is being displayed, The calling information characterized in that the calling information corresponding to different destinations is read from the area corresponding to the telephone in the storage device and is displayed on the display of the telephone. How to display statistical information of received information. 2. The method for statistically displaying outgoing information according to claim 1, wherein each outgoing information registered in the storage device is erased and initialized at predetermined intervals. How to display statistics of outgoing information.