JPH07230510A - Automatic teller machine - Google Patents

Automatic teller machine

Info

Publication number
JPH07230510A
JPH07230510A JP2015594A JP2015594A JPH07230510A JP H07230510 A JPH07230510 A JP H07230510A JP 2015594 A JP2015594 A JP 2015594A JP 2015594 A JP2015594 A JP 2015594A JP H07230510 A JPH07230510 A JP H07230510A
Authority
JP
Japan
Prior art keywords
card
information
operation information
teller machine
input
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2015594A
Other languages
Japanese (ja)
Inventor
Takuji Tsujikawa
卓司 辻川
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Panasonic Holdings Corp
Original Assignee
Matsushita Electric Industrial Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Matsushita Electric Industrial Co Ltd filed Critical Matsushita Electric Industrial Co Ltd
Priority to JP2015594A priority Critical patent/JPH07230510A/en
Publication of JPH07230510A publication Critical patent/JPH07230510A/en
Pending legal-status Critical Current

Links

Abstract

PURPOSE:To provide an automatic teller machine capable of effectively utilizing waiting time and shortening its operation time and the whole waiting time by previously inputting contents to be originally operated by the teller machine and storing the inputted contents in a memory card such as a magnetic card. CONSTITUTION:An operation information input terminal is constituted of a bankbook entering port 11, a cash card entering port 12, a touch panel 13 to be an interactive work display, an interface part 14 with a host computer, a stacker 17 for stacking a new card for storing operation information, an operation information storing card writing part 15 for writing information in a storage card, and a discharging part 16 for returning the entered bankbook or cash card and discharging the operation information storing card in which operation information is written and a normal automatic teller machine is provided with a function part for entering the storage card and reading out information. Since waiting time or the like can be effectively utilized, the whole waiting time can be shortened.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明は、銀行関係に使用される
現金自動取引装置との対話時間の短絡化を図る現金自動
取引装置に関するものである。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automated teller machine for shortening a dialogue time with an automated teller machine used for banking.

【0002】[0002]

【従来の技術】従来、現金取引の作業を現金自動取引装
置で行う場合は、取引者が現金自動取引装置の前に立っ
て必要な情報の入力および操作等を現金自動取引装置と
対話しながら操作を行っていた。このため操作作業時間
がそのまま次客以降の待ち時間として反映されていた。
2. Description of the Related Art Conventionally, when a cash transaction is performed by an automated teller machine, a trader stands in front of the automated teller machine while inputting necessary information and interacting with the automated teller machine. I was operating. Therefore, the operation work time was directly reflected as the waiting time after the next customer.

【0003】[0003]

【発明が解決しようとする課題】上記の従来の構成で
は、取引者が現金自動取引装置の前に立って初めて取引
操作を開始していた為に、取引操作作業時間がそのまま
次客以降に待ち時間として反映され、待ち行列が長蛇と
なることがあった。本発明は、この無駄な待ち時間を利
用して事前に操作内容を、操作記憶カード(磁気カー
ド,バーコードカード等)に記憶させ、これを現金自動
取引装置に読取らせることにより、現金自動取引装置と
の対話時間の短縮ひいては全体の待ち時間の短縮を図る
現金自動取引装置を提供することを目的とする。
In the above-mentioned conventional configuration, since the trader stands in front of the automatic teller machine and starts the trade operation for the first time, the trade operation work time is kept waiting for the next customer and thereafter. It was reflected in the time and sometimes the queue became long. The present invention utilizes this wasteful waiting time to store the operation contents in advance in an operation memory card (magnetic card, bar code card, etc.), and causes the automatic transaction device to read the operation contents so that the automatic cash transaction can be performed. It is an object of the present invention to provide an automated teller machine which shortens a dialogue time with a transaction device and eventually shortens the entire waiting time.

【0004】[0004]

【課題を解決するための手段】上記の問題を解決するた
めに本発明の現金自動取引装置は、本来現金自動取引装
置で操作する内容を入力する操作情報入力手段と入力し
た操作情報を操作記憶カード(磁気カード,バーコード
カード等)に記憶する操作情報記憶手段と操作記憶カー
ドを出力するカード出力手段とを有する操作情報入力端
末及び、現金自動取引装置においては操作記憶カードの
読取り手段を備えたものである。
In order to solve the above problems, an automatic teller machine according to the present invention has an operation information inputting means for inputting the contents to be originally operated by the automatic teller machine and an operation storage of the inputted operation information. An operation information input terminal having operation information storage means stored in a card (magnetic card, bar code card, etc.) and card output means for outputting the operation storage card, and an operation storage card reading means in the automatic teller machine. It is a thing.

【0005】[0005]

【作用】本発明は、上記した構成により、本来現金自動
取引装置で操作する情報内容を操作情報入力手段で入力
し、前記操作情報入力手段で入力した情報を操作記憶カ
ードに記憶し、前記操作記憶カードを現金自動取引装置
に読取らせることにより、現金自動取引装置の操作時間
の短縮を行い、現金自動取引装置での待ち時間の短縮化
を図るものである。
According to the present invention, with the above-mentioned configuration, the information content originally operated by the automatic teller machine is inputted by the operation information input means, the information inputted by the operation information input means is stored in the operation memory card, and the operation is carried out. By reading the memory card to the automatic teller machine, the operating time of the automatic teller machine is shortened and the waiting time in the automatic teller machine is shortened.

【0006】[0006]

【実施例】以下、本発明の一実施例について、図を参照
しながら具体的に説明する。
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be specifically described below with reference to the drawings.

【0007】図1は、本発明の一実施例における現金自
動取引装置の操作情報入力端末の機能ブロック図であ
り、通帳を取込む通帳取込み口11及びキャッシュカー
ドを取込むキャッシュカード取込み口12,操作手順等
を表示し、かつ情報入力部であるタッチパネル13,通
帳,キャッシュカードから読込んだ情報及びタッチパネ
ル13より入力された情報とホストコンピュータのデー
タベースとの情報の照会処理を行うための外部インター
フェース部14,入力した情報を操作情報記憶カードに
書込む操作情報記憶カード書込み部15,新規の情報が
書込まれる操作情報記憶カードのスタッカ17,取込ん
だ通帳もしくはキャッシュカード及び操作情報が書込ま
れた操作情報記憶カードを排出する排出部16及び、全
体の制御を行う制御処理部18で構成される。図2は、
通常の現金自動取引装置に、本発明の関連機能を付加し
たブロック図であり、操作情報記憶カード取込み口2
1,取込んだ操作情報の内容を読取るカード読取り部2
2,読取り後のカードをスタックするスタッカ23で構
成される。
FIG. 1 is a functional block diagram of an operation information input terminal of an automated teller machine according to one embodiment of the present invention. A passbook inlet 11 for taking a passbook and a cash card taking port 12, for taking a cash card, An external interface for displaying operating procedures and for inquiring information read from the touch panel 13, which is an information input unit, a passbook, a cash card, and information input from the touch panel 13 and the database of the host computer. Unit 14, operation information storage card writing unit 15 for writing the input information into the operation information storage card, stacker 17 of the operation information storage card in which new information is written, the taken passbook or cash card, and the operation information is written Ejection unit 16 for ejecting the stored operation information storage card and control for controlling the whole Composed of a processing section 18. Figure 2
It is the block diagram which added the related function of this invention to the normal automatic teller machine, and is the operation information storage card inlet 2.
1, a card reading unit 2 for reading the contents of the operation information taken in
2. The stacker 23 stacks the read cards.

【0008】次に、上記のように構成された操作情報入
力端末の動作について説明する。まず、通帳又はキャッ
シュカードを通帳取込み口11又はキャッシュカード取
込み口12より取込み、タッチパネル13に「払戻し」
「振込み」などの操作種別を表示し、『選択』させる。
選択された操作種別により以降、通常の現金自動取引装
置同様にタッチパネルを通して会話的に操作させる。こ
のとき必要ならば顧客の口座の残高表示や振込み先の口
座確認などを外部インターフェース部14を通して、無
線又は有線によりホストコンピュータと照会を行う。選
択以降の現金取引のみに関わる操作内容を操作情報記憶
カード書込み部15により操作情報記憶カードに書込
む。ここで記憶する操作内容は、例えば、一連の会話作
業が『残高確認』を選択し顧客の口座残高を表示確認し
た後、改めて『払戻し』を選択し『払戻し金額』を打ち
込んだ場合、『払戻し』『払戻し金額』のみを記憶す
る。最後に、全ての会話処理が終了した時点で、通帳又
はキャッシュカードと共に操作情報が書込まれた操作情
報記憶カードを排出部16により排出する。以上の制御
は、制御処理部18によって行われる。
Next, the operation of the operation information input terminal configured as described above will be described. First, take in the passbook or cash card from the passbook entry port 11 or the cash card entry port 12, and "pay back" on the touch panel 13.
Display the operation type such as "transfer" and make it "select".
Depending on the selected operation type, thereafter, the user operates the touch panel interactively like a normal automated teller machine. At this time, if necessary, the customer's account balance display, transfer destination account confirmation, and the like are inquired through the external interface unit 14 by wireless or wired communication with the host computer. The operation information storage card writing unit 15 writes the operation content relating only to the cash transaction after the selection to the operation information storage card. The operation contents stored here are, for example, when "Confirm balance" is selected and the customer's account balance is displayed and confirmed after a series of conversation work, "Refund" is again selected and "Refund amount" is entered, "Refund ] Only the "refund amount" is stored. Finally, when all the conversation processing is completed, the operation information storage card in which the operation information is written is ejected by the ejection unit 16 together with the passbook or the cash card. The above control is performed by the control processing unit 18.

【0009】顧客は、操作情報記憶カードを現金自動取
引装置において通帳又はキャッシュカードの挿入+暗証
番号の押下後、操作情報記憶カードを操作情報記憶カー
ド取込み口21より挿入する。現金自動取引装置は、操
作情報記憶カードの操作情報をカード読取り部22によ
り読取り、操作処理を行う。操作処理が終了したとき操
作情報記憶カードは、例えば磁気カードであれば消去し
た後スタッカ23に納める。
The customer inserts the operation information storage card into the operation information storage card intake port 21 after inserting the passbook or cash card and pressing down the personal identification number in the automatic teller machine. The automatic teller machine reads the operation information of the operation information storage card by the card reading unit 22 and performs the operation process. When the operation processing is completed, the operation information storage card is stored in the stacker 23 after being erased if it is a magnetic card, for example.

【0010】[0010]

【発明の効果】以上のように本発明は、事前に操作内容
を入力できる手段を有していることにより現金自動取引
装置での対話時間の短縮ひいては全体の待ち時間の短縮
化に貢献できるものである。
As described above, the present invention has means for inputting operation contents in advance, which contributes to shortening of the dialogue time in the automatic teller machine and, in turn, shortening of the entire waiting time. Is.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明の一実施例を示す操作情報入力端末のブ
ロック図
FIG. 1 is a block diagram of an operation information input terminal showing an embodiment of the present invention.

【図2】本発明に関わる現金自動取引装置の付加される
機能ブロック図
FIG. 2 is a functional block diagram in which an automatic teller machine according to the present invention is added.

【符号の説明】[Explanation of symbols]

11 通帳取込み口 12 キャッシュカード取込み口 13 タッチパネル 14 外部インターフェース部 15 操作情報記憶カード書込み部 16 排出部 17 スタッカ 18 制御処理部 21 操作情報記憶カード取込み口 22 カード読取り部 23 スタッカ 11 Passbook Intake Port 12 Cash Card Intake Port 13 Touch Panel 14 External Interface Unit 15 Operation Information Storage Card Writing Unit 16 Ejection Unit 17 Stacker 18 Control Processing Unit 21 Operation Information Storage Card Intake Port 22 Card Reading Unit 23 Stacker

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】IDカードに書込まれている情報を読取り
記憶する第1の読取り手段と所定の必要情報を入力する
第1の入力手段と前記第1の入力手段で入力された情報
の中から所定の情報を表示する表示手段と前記第1の入
力手段で入力された情報に基づいて現金を入出金する入
出金手段とを有する現金自動取引装置であって、前記現
金自動取引装置に入力する情報が書込まれたカードの取
込み口と前記カードの情報を読取り記憶する第2の読取
り手段と前記第2の読取り手段で情報を読取った後のカ
ードを収容する箱を有し、別途前記IDカードの情報を
読取り記憶する第3の読取り手段と、前記現金自動取引
装置の操作に必要な所定の情報を入力する第2の入力手
段と、前記第3の読取り手段で読取られた情報と前記第
2の入力手段で入力された入力情報のうちの所定の情報
とを照合する照合手段と、前記第2の入力手段により入
力された入力情報をカードに書込む書込み手段と、前記
書込み手段により情報が書込まれたカードを排出する排
出手段とを有する操作情報入力端末を備えたことを特徴
とする現金自動取引装置。
1. A first reading means for reading and storing information written on an ID card, a first input means for inputting predetermined necessary information, and information input by the first input means. An automatic cash transaction apparatus having a display means for displaying predetermined information from and a cash depositing / dispensing means for depositing / withdrawing cash based on the information inputted by the first input means. The card having the information written therein, a second reading means for reading and storing the information of the card, and a box for accommodating the card after the information is read by the second reading means. Third reading means for reading and storing information of the ID card, second input means for inputting predetermined information necessary for operating the automatic teller machine, and information read by the third reading means. Enter with the second input means Collating means for collating predetermined information of the input information input, writing means for writing the input information input by the second input means to a card, and a card in which the information is written by the writing means An automated teller machine, comprising: an operation information input terminal having a discharging means for discharging.
JP2015594A 1994-02-17 1994-02-17 Automatic teller machine Pending JPH07230510A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2015594A JPH07230510A (en) 1994-02-17 1994-02-17 Automatic teller machine

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2015594A JPH07230510A (en) 1994-02-17 1994-02-17 Automatic teller machine

Publications (1)

Publication Number Publication Date
JPH07230510A true JPH07230510A (en) 1995-08-29

Family

ID=12019274

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2015594A Pending JPH07230510A (en) 1994-02-17 1994-02-17 Automatic teller machine

Country Status (1)

Country Link
JP (1) JPH07230510A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2006252412A (en) * 2005-03-14 2006-09-21 Oki Electric Ind Co Ltd Automatic transaction device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2006252412A (en) * 2005-03-14 2006-09-21 Oki Electric Ind Co Ltd Automatic transaction device

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