JPH07203042A - Communication system - Google Patents

Abstract

PURPOSE:To attain an on-line test and the quick application of a new service scenario by selecting the communication service control information to be carried out based on other information as well as an identifier that is decided by the communication service request information received from a terminal. CONSTITUTION:When a terminal 1a dials '01234567', a call control means 12 of a switchboard 2 decides the dialed '0123' as a service start request and gives it to a service identifying means 13. The means 13 gives a service identifier 100 obtained from a correspondence table A to a scenario selector means 14 together with a terminal number 1a via the means 12. Then the means 14 sends a computer number 3a and a scenario number 1 back to the means 12 as the scenario identifiers obtained from a correspondence table B. The means 12 designates the dial information '4567' and the number 1 to a service control means 11a of the number 3a. Then the means 11a instructs the means 12 to set a terminal 1c in a talking state based on a 1st scenario. Thus an on-line test and the quick application are attained for the new service scenario without interruption of communication service.

Description

Detailed Description of the Invention

[0001]

FIELD OF THE INVENTION This invention relates to communication systems for providing advanced services.

[0002]

2. Description of the Related Art FIG. 22 shows a conventional communication system.

This communication system includes a terminal 101 (101
a) to d) and the exchange 102. The terminal 101 is a conventional telephone. The exchange 102 has a call control means 112, a service identification means 113, and a service control means 1.
Have 11.

The call control means 112 cooperates with the basic call processing means (not shown) for processing from the calling to the end of the basic call and the service identification means 113 at the time of starting the service by judging the service starting request from the terminal. Then, the service control means 11
1. Inquire service scenario to 1 Service control means 1
Means for performing call processing according to instructions from 11 (not shown)
have. That is, in the case of a basic call, the call control means 112 detects off-hook of the terminal 101a, sends a dial tone to the terminal 101a, receives dial information input from the terminal 101a, and analyzes it. As a result of this analysis, the terminal 10
If it is determined that the call is to 1b, it is confirmed that the terminal 101b is idle, a ringback tone is sent to the terminal 101a, the terminal 101b is set to the ringing state, and the response of the terminal 101b is detected. A call path is set between 101a and the terminal 101b to make a call,
The call state of the terminals 101a and 101b is monitored, and when the terminals are on-hook, the call path is released and the terminals are returned to the idle state.

When the terminal 101a activates the service, the call control means 112 detects the off-hook of the terminal 101a and sends a dial tone to the terminal 101a.
The dial information input from the terminal 101a is received and analyzed. As a result of this analysis, when it is determined that the request is a service activation request, the dial information is given to the service identification means 113 to obtain the service identifier, and the service identifier is given to the service control means 111 to request an instruction, and the service control means 111 receives an instruction issued according to the service scenario designated by the service identifier, and controls the call according to the instruction.

That is, the service identifying means 113 obtains a service identifier from the given dial information and returns the service identifier. The service control unit 111 has a service scenario corresponding to the service identifier, and when activated by the call control unit 112, sends an instruction to the call control unit 112 according to the service scenario designated by the service identifier.

The control system of the exchange 102 is duplicated. The service control means 111, the call control means 112, and the service identification means 113 are provided in each system of the duplicated control system, and one system (0 system) is the active system and the other system (1 system) is the standby system. Therefore, only ACT is used for operation.

Here, when a new service scenario is introduced, an operation file including service control means having the new service scenario is loaded into the standby system (1 system), and system switching is performed. By this system switching, the previous standby system (1 system: having a new service scenario) starts up after restart processing and becomes a new active system. When a service activation request comes in here, the service is realized according to the new service scenario.

[0009]

The conventional communication system described above has the following problems.

(1) At the time of online testing or introduction of a new service scenario, if the system is switched to switch to the new service scenario, the restart process is started in the new active system, so that the service interruption time is increased. Will occur.

(2) Since the restart processing is executed at the time of switching the system, initialization is performed over the entire system, and initializing is also performed on a basic call or a call that has received a service according to another unchanged service scenario. It will be affected and will be affected.

(3) Since a new service scenario can be activated from all terminals after the system switching, when performing an online test, it is flexible to activate and test the new service scenario only from a specific terminal. It is not possible to restrict scenario startup under various conditions.

(4) Intelligent network,
In the solidarity of the exchange and the computer, it is attempted to disperse the service control means in the computer and the call control means in the exchange, but the advantage of this distributed environment cannot be utilized.

The present invention has been made in order to solve the above-mentioned problems, and it is possible to carry out a desired online test and a quick introduction to a new service scenario without interrupting the service provision to the user, and at the same time, a distributed environment. It is an object of the present invention to provide a communication system adapted to the above.

[0015]

[Means for Solving the Problems]

(A) In order to solve the above problems, in the present invention, the communication service is provided by operating the call control means according to the communication service control information corresponding to the communication service request information input from the subscriber terminal. In the communication system to be provided to, a communication service identifier preset in association with the communication service identification information is selected based on the communication service identification information included in the communication service request information from the subscriber terminal. Communication service identification means and communication service selected based on information about each subscriber from among a plurality of the communication service control information preset in association with the communication service identifier selected by the communication service identification means Control information selecting means and the communication service selected by the communication service control information selecting means. Based on the scan control information, characterized by comprising a communication service controlling means for controlling the call control means.

Also, the communication service control information selecting means is
Configured to have a logic for flexibly selecting communication service control information from a combination of input information, for example, a service identifier, a terminal or terminal number requesting activation of a service, flag information for storing whether or not a test is in progress You may.

Further, the above-mentioned four means may be flexibly selected for deployment, as shown in b to e below.

(B) In the communication system of the above a, the communication service control means, the communication service control information selection means and the communication service identification means are provided in a computer, and the call control means is provided in an exchange, and the computer and the It may be configured to realize a communication service by operating the exchanges jointly.

(C) In the communication system a), the communication service control means and the communication service control information selection means are provided in a computer, and the call control means and the communication service identification means are provided in an exchange, and the computer and the communication service control means are provided. It may be configured to realize a communication service by operating the exchanges jointly.

(D) In the communication system of the above a, the communication service control means is provided in a computer, and the call control means, the communication service identification means and the communication service control information selection means are provided in an exchange, and the computer and the communication service control information are selected. It may be configured to realize a communication service by operating the exchanges jointly.

(E) In the communication system of the above a, the communication service control means, the call control means, the communication service identification means and the communication service control information selection means are all provided in an exchange, and the four means are jointly formed. It may be configured to realize a communication service by performing the above operation.

(F) In the communication system of the above-mentioned a, a plurality of communication service control information corresponding to the communication service identifier and the communication service control means are provided in different computers, and the communication service control information selecting means is provided in the plurality of communication service control information selecting means. The communication service control information selecting means is installed in one of a computer or another computer, and the communication service control information selecting means selects one from the plurality of computers having communication service control information.
The communication service control information may be selected by selecting one computer.

(G) In the communication system a, the plurality of communication service control information corresponding to the communication service identifier and the communication service control means are provided in the same computer, and the communication service control means provided in the computer. May implement the communication service according to the communication service control information selected by the communication service control information selecting means.

(H) Further, in the communication system of the above item a, when there is no communication service control information to be activated, the activation request source may be notified that the service cannot be activated.

(I) Further, in the communication system a, the communication service has a correspondence table for obtaining the communication service identifier from the dial number input by the service initiator, and the communication service identifier is obtained by subtracting the correspondence table. You may comprise so that an identification means may be implement | achieved.

(J) In the communication system a, the communication service for obtaining a flag for each communication service identifier and a communication service control information identifier (service scenario identifier) activated for each communication service identifier and each flag value A control information selection correspondence table (scenario selection correspondence table), obtain the flag value from the communication service identifier, and subtract the communication service control information selection correspondence table from the communication service identifier and the flag value to obtain the communication service control information identifier The communication service control information selecting means may be realized by obtaining the information.

(K) Further, in the communication system a, the terminal number storage means for storing a list of specific terminal numbers, and the terminal number for checking whether or not the designated terminal number is stored in the terminal number storage means A terminal number involved in the communication service, which has a confirmation means and a communication service control information selection correspondence table for obtaining communication service control information (service scenario) activated for each communication service identifier and each response of the terminal number confirmation means. With respect to the terminal number confirmation means, the communication service control information selection means is realized by subtracting the communication service control information selection correspondence table from the result obtained from the terminal number confirmation means and the communication service identifier to obtain the communication service control information identifier. It may be configured to do so.

(L) Further, in the communication system of k, the terminal number storage means and the terminal number confirmation means may be provided so as to correspond to the communication service identifier.

(M) In the communication system a, the flag j, the terminal number storage means and the terminal number confirmation means k, the communication service identifier, the flag value, and the terminal number involved in the service. And a communication service control information determining means for determining communication service control information from the response of the terminal number confirming means, and the communication service control information selecting means reads a flag corresponding to a given communication service identifier when activated, and The terminal number confirmation means is inquired about the registration status of the terminal number involved in the service, and the communication service control information determination means is provided with the communication service identifier, the value of the flag, and the response of the terminal number confirmation means to the communication service control information identifier The communication service control information selecting means may be realized by obtaining the information.

(N) In the communication system a, the flag j, the terminal number storage means and the terminal number confirmation means l, the communication service identifier, the flag value, and the terminal number involved in the communication service. And a communication service control information determining means for determining the communication service control information from the response of the terminal number confirming means, and when the communication service control information selecting means is activated, a flag corresponding to the given communication service control information identifier is set. Reads, inquires the registration status of the terminal number involved in the communication service to the terminal number confirmation means, and gives the communication service identifier, the value of the flag, and the response of the terminal number confirmation means to the communication service control information determination means to control the communication service. The communication service control information selecting means may be realized by obtaining the information identifier.

(O) In the communication system a, the communication service control has a flag and a communication service control information selection correspondence table for obtaining a communication service control information identifier activated for each communication service identifier flag value. The communication service control information selecting means may be realized by subtracting the communication service control information selection correspondence table from the information identifier and the flag value to obtain the communication service control information identifier.

(P) Further, in the communication system a, the flag o, the terminal number storage means and the terminal number confirmation means k, the communication service identifier, the flag value, and the terminal number involved in the service. And a communication service control information determining means for determining communication service control information from the response of the terminal number confirming means, and when the communication service control information selecting means is activated, it reads the flag and registers the terminal number involved in the communication service. A communication service control information selection is performed by inquiring the terminal number confirmation means of the status, and giving the communication service control information determination means by giving the communication service identifier, the value of the flag and the response of the terminal number confirmation means to the communication service control information determination means. You may comprise so that a means may be implement | achieved.

(Q) In the communication system a, the flag o, the terminal number storage means and the terminal number confirmation means l, the communication service identifier, the flag value, and the terminal number involved in the communication service. And a communication service control information determining means for determining the communication service control information from the response of the terminal number confirming means, and the communication service control information selecting means reads the flag when activated.
The registration status of the terminal number involved in the communication service is inquired to the terminal number confirmation means, and the communication service identifier, the value of the flag, and the response of the terminal number confirmation means are given to the communication service control information determination means to give the communication service control information identifier. The scenario selecting means may be realized by obtaining

(R) In the communication system of the above a, dial information may be used as the communication service identifier.

[0035]

According to the present invention, after the call control means receives the communication service request information input from the subscriber terminal, the communication service identification means determines the communication service identifier of the communication service to be activated, and then the above-mentioned The communication service control information (service scenario) to be executed by the communication service control information selecting means is selected from the communication service identifier and other information to obtain the communication service control information identifier, and the communication service control means controls the selected communication service control. A communication service is realized by issuing an instruction to the call control means according to the information and developing the call processing according to the instruction.

In particular, the communication service control information selecting means is
Providing logic to flexibly select communication service control information from a combination of input information, such as a communication service identifier, a terminal or terminal number that requests activation of a communication service, and flag information that stores whether or not a test is in progress . For example, only a specific terminal can activate the communication service control information under test, or the specific terminal can be changed for each communication service.

As a result, in the present invention, the correspondence relationship between the service request from the terminal and the communication service control information to be executed can be flexibly set, so that the test method that meets the request from the user can be flexibly selected.

Also, the communication service control information selecting means is
The above logic is held in the correspondence table format, and the change of the correspondence table realizes the change of the communication service control information selection logic. Therefore, since the restart processing is not required, the communication service is not interrupted, and the call, the communication service, and the terminal which are not related to the switching of the communication service control information are not affected at all.

That is, according to the present invention, switching of communication service control information can be performed easily, flexibly, and in a short time.

Further, since the deployment of the means can be flexibly selected, the optimal deployment of the means can be selected according to the configuration of the communication system, for example, the processing load and the traffic load. For example,
First, a communication service control information selecting means, a communication service identifying means, and a call controlling means are provided in the exchange, and a communication service controlling means is provided in a computer. When the processing load of the exchange increases, the communication service control information selecting means of the exchange is provided. The communication load is moved to the computer to reduce the processing load. When the load on the computer increases, different communication service control information is distributed to a plurality of computers, and the communication service control information selection means selects the communication service control information on different computers. If the correspondence table is changed, not only can the communication service control information be quickly switched, but also the processing load of the computer can be reduced and the processing load between the computers can be easily averaged. Furthermore, if this switching is used, the newly added computer can be quickly incorporated into the operation.

This makes it possible to take advantage of the distributed environment.

[0042]

Embodiments of the present invention will be described below with reference to the drawings.

(First Embodiment) A communication system according to the first embodiment of the present invention will be described.

In the description of the embodiment, the "freephone service" is used here. For simplification of the description, of the freephone service, focusing on the number conversion part that determines the connection destination from the input dial information, and the description of the part that charges the called side will be omitted. In the embodiment, the case where the existing service scenario is changed is taken as an example, a new service scenario in which the existing service scenario is changed is tested online, and then the service scenario is completely switched to operate in the new service scenario. Follow the procedure. The terminal requesting to activate the freephone service dials "01234567". Here, the access code for the activation request of the freephone service is “0123”.

The existing service scenario will be referred to as a first scenario. In the first scenario, from the dial information "4567" following the access code, the terminal 1
Instruct the call control means to connect to c. On the other hand, the new service scenario is referred to as a second scenario, and in the second scenario, dial information "4" following the access code is used.
567 "instructs the call control means to connect to the terminal 1d.

The service identifier of the freephone service is "100".

The above points also apply to other embodiments described later.

FIG. 1 shows a schematic configuration of the communication system of this embodiment. This communication system includes terminals 1 (1a to d), a switchboard 2, a computer 3 (3a to 3b), a signal network 4 and a signal line 5 (5a to 5c).

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12, a service identification means 13 and a scenario selection means 14.

The call control means 12 determines a basic call processing means (not shown) for processing from the origination to the end of a basic call, a service activation request from the terminal, and at the time of service activation, the service identification means 13 and the scenario. A means for inquiring a service scenario (communication service control information) to the service control means 11 (11a, 11b) in cooperation with the selection means (communication service control information selection means) 14 and performing call processing according to an instruction from the service control means 11 (FIG. Have (not shown).

That is, in the case of a basic call, the call control means 12
For example, the off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information input from the terminal 1a is received and analyzed. As a result of this analysis, for example, the terminal 1
When it is determined that the call is to b, the terminal 1b is confirmed to be in an idle state, a ringback tone is transmitted to the terminal 1a, and the terminal 1b is brought into a ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are put into a call state, the call state of the terminal 1a and the terminal 1b is monitored, and when either terminal is on-hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, and receives the dial information input from the terminal 1a. And analyze.
As a result of this analysis, if it is determined that the request is a service activation request, the dial information is given to the service identifying means 13 to obtain the service identifier, and the service identifier is given to the scenario selecting means 14 to obtain the scenario identifier, An instruction is sought from the service control means 11 having the service scenario specified by this scenario identifier. Then, it receives a connection instruction from the service control means 11 to the terminal 1c, confirms that the terminal 1c is in an idle state, sends a ringback tone to the terminal 1a, and puts the terminal 1c into a ringing state. When the response of the terminal 1c is detected, the terminal 1a and the terminal 1
c is placed in a call state, the call state of the terminals 1a and 1c is monitored, and when any of the terminals is on-hook, the terminal is returned to the idle state.

As described above, the service identifying means 13 obtains a service identifier from the provided dial information and returns the service identifier.

As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and other information, and returns the scenario identifier.

Computers 3a and 3b are ordinary computers, and service control means 11a and 11b, respectively.
have. As described above, the service control means 11a and 11b have the service scenario corresponding to the scenario identifier, and when the call control means 12 is activated by designating the scenario, the service control means 11a and 11b give an instruction to the call control means 12 according to the scenario. Send out.

The signaling network 4 is a network for transmitting messages between the exchange 2 and the computer 3. The exchange 2 and the signal network 4 are connected by a signal line 5c, the computer 3a and the signal network 4 are connected by a signal line 5a, and the computer 3b and the signal network 4 are connected by a signal line 5b.

Next, the operation of the communication system of the first embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. Scenario selection means 1
4 has the correspondence table 2 shown in FIG. 6, and the service identifier “1”
The value of the flag for "00" is "off".

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 gives the service identifier "100" and the terminal number "1a" to the scenario selection means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, terminal number and flag. The scenario identifier is composed of a computer number for identifying the service control means holding the scenario and a scenario number for the service control means to identify the scenario. In this example, the scenario selecting means 14 uses the computer number "3a" and the scenario number "1" as the scenario identifiers.
Return to 2. In this way, the first scenario is selected.

Then, the call control means 12 activates the scenario by designating the dial information "4567" and the scenario number "1" to the service control means 11a in the computer 3a, and starts the scenario. Wait for instructions. The service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

Next, an online test is conducted before the second scenario is introduced. For the test, the second scenario is loaded as the scenario number "1" into the service control means 11b in the computer 3b, and the scenario selection means 14 is loaded.
The correspondence table 3 shown in FIG.
The flag value corresponding to "0" is turned on.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained, and the identifier is used as the call control means 1.
Return to 2. The call control means 12 uses the service identifier "1".
00 "and the terminal number" 1a "are given to the scenario selecting means 14. The scenario selecting means 14 returns the computer number" 3b "and the scenario number" 1 "as scenario identifiers from the correspondence table 3 to the call control means 12. In this way, the second scenario is selected.

Then, the call control means 12 activates the scenario by designating the dial information "4567" and the scenario number "1" to the service control means 11b in the computer 3b, and gives an instruction from the service control means 11b. Wait for The service control means 11b instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminal 1a and the terminal 1d into a call state.

Here, there is a problem in the second scenario, and the first
To return to the scenario No. 1, if temporarily, the flag value corresponding to the service identifier “100” of the scenario selector 14 may be set to “OFF”, or if the second scenario is completely discarded. , The flag value is "off"
This can be achieved by simply setting the correspondence table and returning the correspondence table setting to the correspondence table 2.

When the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. To do. For this switching, the correspondence table of the scenario selecting means 14 is changed to the correspondence table 4 shown in FIG.
This is realized by turning off the flag value corresponding to "00".

(Second Embodiment) A communication system according to the second embodiment of the present invention will be described.

The second embodiment provides a test method different from the online test method described in the first embodiment. That is, in the first embodiment, the second scenario, which is the test target, is activated from all terminals during the online test, whereas in the second embodiment, the second scenario is activated only from a specific terminal. A case where the first scenario is activated from the terminal will be described.

The configuration of the communication system of this embodiment is the same as that of the first embodiment. Therefore, detailed description of the configuration of the communication system is omitted.

Next, the operation of the communication system of the second embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. Further, as in the first embodiment, the service identification means 13 has a correspondence table 1 shown in FIG.
And the scenario selection means 14 has a correspondence table 2 shown in FIG.
And the flag value “off” for the service identifier “100”.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 gives the service identifier "100" and the terminal number "1a" to the scenario selection means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a computer number for identifying the service control means that holds the scenario and a scenario number for identifying the scenario of the service control means. Scenario selection means 14
Returns the computer number “3a” and the scenario number “1” as the scenario identifier to the call control means 12. In this way, the first scenario is selected.

Then, the call control means 12 activates the scenario by designating the dial information "4567" and the scenario number "1" to the service control means 11a in the computer 3a, and gives an instruction from the service control means 11a. Wait for The service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

Next, before introducing the scenario 2, an online test is conducted. For the test, the second scenario is loaded as the scenario number "1" in the service control means 11b in the computer 3b, the correspondence table 5 shown in FIG. 9 is given to the scenario selection means 14, and the service identifier "100" flag is set. Turn on the value.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 gives the service identifier "100" and the terminal number "1a" to the scenario selection means 14. The scenario selection means 14 Returns the computer number "3a" and the scenario number "1" as the scenario identifier from the correspondence table 5 to the call control means 12. In this way, the first scenario is selected.

Then, the call control means 12 activates the scenario by designating the dial information "4567" and the scenario number "1" to the service control means 11a in the computer 3a, and gives an instruction from the service control means 11a. Wait for The service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

On the other hand, the terminal 1b goes off hook, and "012"
When dialing "34567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 gives the service identifier "100" and the terminal number "1b" to the scenario selection means 14. The scenario selection means 14 Returns the computer number "3b" and the scenario number "1" as scenario identifiers from the correspondence table 5 to the call control means 12. In this way, the second scenario is selected.

Then, the call control means 12 activates the scenario by designating the dial information "4567" and the scenario number "1" to the service control means 11b in the computer 3b, and gives an instruction from the service control means 11b. Wait for The service control means 11b instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1b and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminals 1b and 1d into a call state.

Here, there is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it "off" and returning the correspondence table setting to the correspondence table 2. As described above, by implementing the second scenario for the terminal 1b and the first scenario for the other terminals, it is possible to implement the test target scenario only for the specific terminal. To be done.

When the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. For this switching, the correspondence table of the scenario selecting means 14 is shown in FIG.
It is realized by changing the correspondence table 4 shown in (4) and turning off the flag value corresponding to the service identifier "100".

(Third Embodiment) A communication system according to the third embodiment of the present invention will be described.

FIG. 2 shows a schematic configuration of the communication system of this embodiment. This communication system is composed of terminals 1 (1a to d), an exchange 2, a computer 3 (3a to b), a signal network 4 and a signal line 5 (5a to c).

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12 and a service identification means 13.

The call control means 12 cooperates with the service identification means 13 for determining a service activation request from a terminal and a basic call processing means (not shown) for processing from the origination to the termination of the basic call and activating the service. Then, the service control means 11 (1
1a, 11b) has means (not shown) for performing call processing according to an instruction from the service control means for inquiring about a service scenario.

That is, in the case of a basic call, the call control means 12
The off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information from the terminal 1a is received and analyzed. As a result of this analysis, if it is determined that a call is made to the terminal 1b, for example, it is confirmed that the terminal 1b is in an idle state, a ringback tone is sent to the terminal 1a, and the terminal 1b is brought into a ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are put into a call state, the call state of the terminal 1a and the terminal 1b is monitored, and when either terminal is on-hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, receives dial information from the terminal 1a, and analyzes it. To do. As a result of this analysis, when it is determined that the request is a service activation request, the dial information is given to the service identification means 13 to obtain the service identifier, and the service control means 11 is requested to give an instruction. Then, the service control means 11 determines the scenario by the scenario selection means 14, and the call control means 12 according to the scenario.
To send an instruction to. The call control means 12 receives the connection instruction from the service control means 11 to the terminal 1c, confirms that the terminal 1c is in an idle state, sends a ringback tone to the terminal 1a, and puts the terminal 1c in a ringing state. . When the response of the terminal 1c is detected, the terminal 1a and the terminal 1
c is put in a call state, the call state of the terminals 1a and 1c is monitored, and when the terminals are on-hook, the terminals are returned to the idle state.

As described above, the service identifying means 13 obtains a service identifier from the given dial information and returns the service identifier.

The computers 3a and 3b are ordinary computers, and the computer 3a is the service control means 11.
The computer 3b has a service control means 11b. Service control means 11a
Has a service scenario corresponding to the scenario identifier as described above, and when activated from the call control means 12, the scenario selection means 14 is queried to determine the scenario, and the determined scenario is sent to the service control means 11a. If so, an instruction is sent to the call control means 12 according to the above-mentioned scenario, and if the determined scenario is the service control means 1
3b, the service control means 11b is requested to issue an instruction to the call control means 12 according to the scenario. The service control means 11b gives an instruction to the call control means 12 according to the specified scenario in response to the request from the service control means 11a. As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and other information, and returns the scenario identifier.

The signaling network 4 is a network for transmitting messages between the exchange 2 and the computer 3. The exchange 2 and the signal network 4 are connected by a signal line 5c, the computer 3a and the signal network 4 are connected by a signal line 5a, and the computer 3b and the signal network 4 are connected by a signal line 5b.

Next, the operation of the communication system of the third embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. Scenario selection means 1
4 has the correspondence table 2 shown in FIG. 6, and the service identifier “10”
The value of the flag for "0" is "off".

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 has the service identifier "100", the terminal number "1a" and the dial information "4".
567 ″ is given to the service control means 11a and waits for an instruction from the service control means 11a.
a is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a computer number for identifying the service control means that holds the scenario and a scenario number for identifying the scenario of the service control means. Scenario selection means 14
Returns the computer number "3a" and the scenario number "1" as the scenario identifier to the service control means 11a.
In this way, the first scenario is selected.

The service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

Next, an online test is conducted before the second scenario is introduced. For the test, the second scenario is loaded as the scenario number "1" into the service control means 11b in the computer 3b, and the scenario selection means 14 is loaded.
The correspondence table 3 shown in FIG.
The flag value of "0" is turned on.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 to identify the service. The identifier "100" is obtained and this service identifier is returned to the call control means 12. The call control means 12 has the service identifier "100", the terminal number "1a" and the dial information "4".
567 "to the service control means 11a and waits for an instruction. The service control means 11a uses the service identifier"
100 "and the terminal number" 1a "are assigned to the scenario selection means 14
Give to.

The scenario selecting means 14 returns the computer number "3b" and the scenario number "1" as the scenario identifier from the correspondence table 3 to the service control means 11a. In this way, the second scenario is selected.

The service control means 11a sends the call control means 12 to the service control means 11b according to the scenario number "1".
Ask to give instructions to. Service control means 11b
Instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 is the terminal 1d
Is returned to the terminal 1a, the terminal 1d is put into a ringing state, and when the terminal 1d responds, the terminal 1a and the terminal 1d are brought into a call state.

Here, there is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it "off" and returning the correspondence table setting to the correspondence table 2.

On the other hand, when the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. To do. For this switching, the correspondence table of the scenario selecting means 14 is changed to the correspondence table 4 shown in FIG.
This is realized by turning off the flag value corresponding to "00".

(Fourth Embodiment) A communication system according to the fourth embodiment of the present invention will be described.

The fourth embodiment provides a test method different from the online test method described in the third embodiment. That is, in the third embodiment, the second scenario, which is the test target, is activated from all terminals during the online test, whereas in the fourth embodiment, the second scenario is activated only from a specific terminal. The case of activating the first scenario from the terminal will be described.

The configuration of the communication system of this embodiment is the same as that of the third embodiment. Therefore, detailed description of the configuration of the communication system is omitted.

Next, the operation of the communication system of the fourth embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. Scenario selection means 1
4 has the correspondence table 2 shown in FIG. 6, and the service identifier “10”
The value of the flag for "0" is "off".

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 has the correspondence table 1, The service identifier "100" is obtained from the correspondence table 1 and the identifier is returned to the call control means 12. The call control means 12 controls the service identifier "100", the terminal number "1a" and the dial information "4567" for service control. The means 11a is provided and waits for an instruction from the service control means 11a, which gives the service identifier "100" and the terminal number "1a" to the scenario selection means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a computer number for identifying the service control means that holds the scenario and a scenario number for identifying the scenario of the service control means. Scenario selection means 14
Returns the computer number "3a" and the scenario number "1" as the scenario identifier to the service control means 11a.
Thus, the first scenario is selected.

The service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

Next, an online test is conducted before introducing the second scenario. For the test, the second scenario is loaded as the scenario number "1" into the service control means 11b in the computer 3b, and the scenario selection means 14 is loaded.
Correspondence table 5 shown in FIG.
The flag value of "0" is turned on.

[0113] The terminal 1a goes off-hook, and "012345"
When dialing "67", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13.
The service identification unit 13 obtains the service identifier “100” from the correspondence table 1 and returns the identifier to the call control unit 12. The call control means 12 uses the service identifier "100".
Then, the terminal number "1a" and dial information "4567" are given to the service control means 11a, and the instruction is waited for. The service control means 11a gives the service identifier "100" and the terminal number "1a" to the scenario selection means 14. The scenario selection unit 14 returns the computer number “3a” and the scenario number “1” as the scenario identifier from the correspondence table 5 to the service control unit 11a. In this way, the first scenario is selected.

Then, the service control means 11a issues an instruction to the call control means 12 according to the scenario number "1".
That is, the service control means 11a instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

On the other hand, the terminal 1b goes off hook, and "012"
When dialing "34567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13. The service identification means 13 uses the correspondence table 1 The identifier "100" is obtained, and the identifier is used as the call control means 12
Return to. The call control means 12 uses the service identifier “10”.
0 ", terminal number" 1b ", and dial information" 4567 "are given to the service control means 11a, and the service control means 11a waits for an instruction. The scenario selecting means 14 returns the computer number “3b” and the scenario number “1” as scenario identifiers from the correspondence table 5 to the service control means 11a.
Scenario is selected.

Then, the service control means 11a sends the scenario number "to the service control means 11b of the computer 3b".
1 "and requests the call control means 12 to give an instruction. The service control means 11b follows the second scenario.
It instructs the call control means 12 to connect to the terminal 1d.
The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a, and at the same time the terminal 1
When d is set to the ringing state and terminal 1d responds, terminal 1
A and the terminal 1d are brought into a call state.

Here, there is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it "off" and returning the correspondence table setting to the correspondence table 2.

As described above, by executing the second scenario for the terminal 1b and the first scenario for the other terminals, the scenario under test is executed only for the specific terminal. Will be realized.

When the normal operation of the second scenario can be confirmed in the above-mentioned online test, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. This is realized by changing the correspondence table of the scenario selecting means 14 to the correspondence table 4 shown in FIG. 8 and turning off the flag value corresponding to the service identifier "100".

(Fifth Embodiment) A communication system according to the fifth embodiment of the present invention will be described.

FIG. 3 shows a schematic configuration of the communication system of this embodiment. This communication system includes terminals 1 (1a to d), a switchboard 2, a computer 3 (3a to 3b), a signal network 4 and a signal line 5 (5a to 5c).

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12.

The call control means 12 determines a basic call processing means (not shown) for processing from the origination to the end of the call of the basic call and a service activation request from the terminal, and when the service is activated, the service control means 11 (11a). , 11b) has a means (not shown) for performing a call process in accordance with an instruction from the service control means for inquiring about a service scenario.

That is, in the case of a basic call, the call control means 12
The off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information from the terminal 1a is received and analyzed. As a result of this analysis, when it is determined that the call is to the terminal 1b, it is confirmed that the terminal 1b is in the idle state, and the ringback tone is sent to the terminal 1a and the terminal 1b is sent.
Ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are brought into a call state, and the terminal 1a
And the call state of the terminal 1b is monitored, and when the terminal goes on hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, receives dial information from the terminal 1a, and analyzes it. To do. As a result of this analysis, if it is determined that the request is a service activation request, the service control unit 11 is requested to give an instruction. Then, the service control means 11 obtains the service identifier by the service identification means 13, determines the scenario by the scenario selection means 14, and sends an instruction to the call control means 12 according to the scenario. The call control means 12 receives the connection instruction from the service control means 11 to the terminal 1c, confirms that the terminal 1c is in an idle state, sends a ringback tone to the terminal 1a, and puts the terminal 1c into a ringing state. When the response of the terminal 1c is detected, the terminal 1a and the terminal 1c are put into a call state, the call state of the terminal 1a and the terminal 1c is monitored, and when the terminal is on-hook, the terminal is returned to an idle state.

The computers 3a and 3b are ordinary computers, and the computer 3a is the service control means 11.
a, the service identification means 13, and the scenario selection means 14,
The computer 3b has a service control means 11b.

The service control means 11a, as described above,
When the call control means 12 has a service scenario corresponding to the scenario identifier, the service identification means 13 is activated.
To determine the service identifier, determine the scenario by inquiring to the scenario selecting means 14, and if the determined scenario is in the service controlling means 11a, send an instruction to the call controlling means 12 according to the scenario, and determine. If the created scenario is in the service control means 11b, the service control means 11b is requested to issue an instruction to the call control means 12 according to the scenario.

The service control means 11b gives an instruction to the call control means 12 according to the specified scenario in response to the request from the service control means 11a.

As described above, the service identifying means 13 obtains the service identifier from the given dial information and returns the service identifier.

As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and other information, and returns the scenario identifier.

The signaling network 4 is a network for transmitting messages between the exchange 2 and the computer 3. The exchange 2 and the signal network 4 are connected by a signal line 5c, the computer 3a and the signal network 4 are connected by a signal line 5a, and the computer 3b and the signal network 4 are connected by a signal line 5b.

Next, the operation of the communication system of the fifth embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. Scenario selection means 1
4 has the correspondence table 2 shown in FIG. 6, and the service identifier “10”
The value of the flag for "0" is "off".

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives the dial information "01234567" and the terminal number "1a" to the service control means 11a. 11a gives "0123" to the service identification means 13. The service identification means 13 obtains the service identifier "100" from the correspondence table 1 and returns the identifier to the service control means 11a.
The service identifier “100” and the terminal number “1a” are given to the scenario selecting means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a computer number for identifying the service control means that holds the scenario and a scenario number for identifying the scenario of the service control means. Scenario selection means 14
Returns the computer number "3a" and the scenario number "1" as the scenario identifier to the service control means 11a.
In this way, the first scenario is selected.

Then, the service control means 11a designates the first scenario to the service control means 11a in the computer 3a to activate the scenario, and according to the first scenario, the service control means 11a instructs the call control means 12 to perform the terminal operation. Instruct to connect to 1c. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

Next, an online test is conducted before introducing the second scenario. For the test, the second scenario is loaded as the scenario number "1" into the service control means 11b in the computer 3b, and the scenario selection means 14 is loaded.
The correspondence table 3 shown in FIG.
The flag value of "0" is turned on.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines that it is a service activation request from the dial "0123", gives dial information "01234567" and terminal number "1a" to the service control means 11a, and performs service control. The service control means 11a waits for an instruction from the means 11a, and the service control means 11a informs the service identification means 13 of the dial "
The service identifying means 13 obtains the service identifier “100” from the correspondence table 1 and returns the identifier to the service controlling means 11a.
a is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14. The scenario selecting means 14 returns the computer number“ 3b ”and the scenario number“ 1 ”as scenario identifiers from the correspondence table 3 to the service control means 11a. Scenario is selected.

Then, the service control means 11a sends a scenario number "to the service control means 11b of the computer 3b".
1 "and requests the call control means 12 to give an instruction. The service control means 11b follows the second scenario.
It instructs the call control means 12 to connect to the terminal 1d.
The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a, and at the same time the terminal 1
When d is set to the ringing state and terminal 1d responds, terminal 1
A and the terminal 1d are brought into a call state.

There is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it "off" and returning the correspondence table setting to the correspondence table 2.

If the normal operation of the second scenario can be confirmed in the online test described above, the scenario can be switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. To do. For this switching, the correspondence table of the scenario selecting means 14 is changed to the correspondence table 4 shown in FIG.
This is realized by turning off the flag value corresponding to "00".

(Sixth Embodiment) A communication system according to the sixth embodiment of the present invention will be described.

The sixth embodiment provides a test method different from the online test method described in the fifth embodiment. That is, in the fifth embodiment, the second scenario, which is the test target, is activated from all terminals during the online test, whereas in the sixth embodiment, the second scenario is activated only from a specific terminal. The case of activating the first scenario from the terminal will be described.

The configuration of the communication system of this embodiment is the same as that of the fifth embodiment. Therefore, detailed description of the configuration of the communication system is omitted.

Next, the operation of the communication system of the sixth embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11a of the computer 3a, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. Scenario selection means 1
4 has the correspondence table 2 shown in FIG. 6, and the service identifier “10”
The value of the flag for "0" is "off".

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives the dial information "01234567" and the terminal number "1a" to the service control means 11a. 11a gives "0123" to the service identification means 13. The service identification means 13 obtains the service identifier "100" from the correspondence table 1 and returns the identifier to the service control means 11a.
The service identifier “100” and the terminal number “1a” are given to the scenario selecting means 14.

The correspondence table 2 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a computer number for identifying the service control means that holds the scenario and a scenario number for identifying the scenario of the service control means. Scenario selection means 14
Returns the computer number "3a" and the scenario number "1" as the scenario identifier to the service control means 11a.
In this way, the first scenario is selected.

Then, the service control means 11a designates the scenario number "1" to activate the scenario,
In accordance with this scenario, the call control means 12 is instructed to connect to the terminal 1c. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a, puts the terminal 1c in the ringing state, and the terminal 1c.
Responds, the terminal 1a and the terminal 1c are put into a call state.

Next, an online test is conducted before introducing the second scenario. For the test, the second scenario is loaded into the service control means 11b in the computer 3b, the correspondence table 5 shown in FIG. 9 is given to the scenario selection means 14, and the flag value of the service identifier "100" is turned "on". To do.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines that it is a service activation request from the dial "0123", gives dial information "01234567" and terminal number "1a" to the service control means 11a, and performs service control. The service control means 11a waits for an instruction from the means 11a, and the service control means 11a informs the service identification means 13 of the dial "
The service identifying means 13 obtains the service identifier “100” from the correspondence table 1 and returns the identifier to the service controlling means 11a.
a is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14. The scenario selecting means 14 returns the computer number“ 3a ”and the scenario number“ 1 ”as scenario identifiers from the correspondence table 5 to the service control means 11a. The service control means 11a requests the service control means 11a of the computer 3a to issue an instruction to the call control means 12 according to the scenario number "1." The service control means 11a follows the first scenario. Instructing the call control means 12 to connect to the terminal 1c, the call control means 12 confirms that the terminal 1c is idle, returns a ring back tone to the terminal 1a, and puts the terminal 1c into a ringing state. When the terminal 1c responds, the terminal 1a and the terminal 1c are put into a call state.

On the other hand, the terminal 1b goes off hook, and "012"
When dialing "34567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives dial information "01234567" and terminal number "1b" to the service control means 11a, and performs service control. Waiting for an instruction from the means 11a, the service control means 11a informs the service identification means 13 of the dial "0".
123 "is given. The service identification means 13 corresponds to the correspondence table 1
Obtains the service identifier "100" from the above and returns the identifier to the service control means 11a. Service control means 11a
Is the service identifier “100” and the terminal number “1b”
And are given to the scenario selection means 14. The scenario selection unit 14 returns the computer number “3b” and the scenario number “1” as the scenario identifier from the correspondence table 5 to the service control unit 11a. In this way, the second scenario is selected.

Then, the service control means 11a sends the scenario number "to the service control means 11b of the computer 3b".
1 "and requests the call control means 12 to give an instruction. The service control means 11b follows the second scenario.
It instructs the call control means 12 to connect to the terminal 1d.
The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a, and at the same time the terminal 1
When d is set to the ringing state and terminal 1d responds, terminal 1
A and the terminal 1d are brought into a call state.

Here, there is a problem in the second scenario, and the first scenario
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it "off" and returning the correspondence table setting to the correspondence table 2.

As described above, by executing the second scenario for the terminal 1b and the first scenario for the other terminals, the scenario under test is executed only for the specific terminal. Will be realized.

When the normal operation of the second scenario is confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. This is realized by changing the correspondence table of the scenario selecting means 14 to the correspondence table 4 shown in FIG. 8 and turning off the flag value corresponding to the service identifier "100".

Here, in each of the above embodiments, the service control means 11a and the service control means 11b may be installed in the same computer.

(Seventh Embodiment) A communication system according to the seventh embodiment of the present invention will be described.

FIG. 4 shows a schematic configuration of the communication system of this embodiment. This communication system is composed of terminals 1 (1a to d) and an exchange 2.

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12, a service identification means 13, a scenario selection means 14, and a service control means 1.
Has 1. The call control means 12 determines a service call request from a terminal and a basic call processing means (not shown) for processing from the call origination to the call termination of the basic call, and inquires the service control means 11 for a service scenario when the service is activated. It has means (not shown) for performing call processing according to an instruction from the service control means.

That is, in the case of a basic call, the call control means 12
The off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information from the terminal 1a is received and analyzed. As a result of this analysis, when it is determined that the call is to the terminal 1b, it is confirmed that the terminal 1b is in the idle state, and the ringback tone is sent to the terminal 1a and the terminal 1b is sent.
Ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are brought into a call state, and the terminal 1a
And the call state of the terminal 1b is monitored, and when the terminal goes on hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, receives dial information from the terminal 1a, and analyzes it. To do. As a result of this analysis, when it is determined that the request is a service activation request, dial information is given to the service selecting means 13 to inquire about the service identifier, and the obtained service identifier and terminal number are given to the scenario selecting means 14 to inquire about a scenario. ,
The obtained scenario identifier is given to the service control means 11 to request an instruction. Then, the service control means 11 sends the call control means 12 to the terminal 1 according to the specified scenario.
Send the connection instruction to b. The call control means 12 receives the instruction from the service control means 11, confirms that the terminal 1b is in an idle state, sends a ringback tone to the terminal 1a and puts the terminal 1b into a ringing state.
When the response of b is detected, the terminal 1a and the terminal 1b are put into the call state, the call state of the terminal 1a and the terminal 1b is monitored, and when the terminal is on-hook, the terminal is returned to the idle state.

As described above, the service identifying means 13 obtains a service identifier from the given dial information and returns the service identifier. As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and other information, and returns the scenario identifier.

As described above, the service control means 11 has a service scenario corresponding to the scenario identifier, and when activated by the call control means 12, issues an instruction to the call control means 12 according to the designated scenario.

Next, the operation of the communication system according to the seventh embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. The scenario selection means 14 has the correspondence table 6 shown in FIG. 10, and the value of the flag for the service identifier “100” is “off”.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13, and inquires about the service identifier. The service identifier "100" is obtained as a result of the inquiry from 1, and the response is returned.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14.

The correspondence table 6 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a scenario number. The scenario selection means 14 returns the scenario number “1” from the correspondence table 6 to the call control means 12. In this way, the first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle,
When a ring back tone is returned to the terminal 1a and the terminal 1c is set to the ringing state, and when the terminal 1c responds, the terminal 1a and the terminal 1c are set to the call state.

Next, an online test is conducted before introducing the second scenario. For the test, the second scenario is loaded as the scenario number “2” in the service control means 11, the correspondence table 7 shown in FIG. 11 is given to the scenario selection means 14, and the flag value of the service identifier “100” is set to “ON”. ”
To In the correspondence table 7, the scenario number “1” means the first scenario and the scenario number “2” means the second scenario.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. The service identifier "100" is obtained as the inquiry result from Table 1 and is returned as a response.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14. The scenario selecting means 14 has the service identifier“ 100 ”and the terminal number“ 1 ”.
The correspondence table 7 is drawn with "a" and the flag value "on", the scenario number "2" is obtained, and it is returned. In this way, the second scenario is selected.

Then, the call control means 12 gives the scenario number "2" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminal 1a and the terminal 1d into a call state.

Here, there is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be realized simply by turning it “off” and setting the correspondence table back to the correspondence table 6.

If the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. To do. For this switching, the correspondence table of the scenario selecting means 14 is changed to the correspondence table 8 shown in FIG.
This is realized by turning off the flag value corresponding to 100 ".

(Eighth Embodiment) A communication system according to the eighth embodiment of the present invention will be described.

The eighth embodiment provides a test method different from the online test method described in the seventh embodiment. That is, in the seventh embodiment, the second scenario to be tested is activated from all terminals during the online test, whereas in the eighth embodiment, the second scenario is activated only from a specific terminal. The case of activating the first scenario from the terminal will be described.

The configuration of the communication system of this embodiment is the same as that of the seventh embodiment. Therefore, detailed description of the configuration of the communication system is omitted.

Next, the operation of the communication system of the eighth embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. The scenario selection means 14 has the correspondence table 6 shown in FIG. 10, and the value of the flag for the service identifier “100” is “off”.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. The service identifier “100” is obtained as a result of the inquiry from Table 1 and is returned as a response.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14.

The correspondence table 6 of the scenario selecting means 14 is
The scenario identifier to be activated is given from the service identifier, the terminal number and the flag. The scenario identifier is a scenario number. The scenario selection means 14 returns the scenario number “1” from the correspondence table 6 to the call control means 12. In this way
The first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle,
When a ring back tone is returned to the terminal 1a and the terminal 1c is set to the ringing state, and when the terminal 1c responds, the terminal 1a and the terminal 1c are set to the call state.

Next, an online test is conducted before introducing the second scenario. For testing, the second scenario is loaded into the service control means 11 as the scenario number "2", the scenario selection means 14 is given the correspondence table 9 shown in FIG. 13, and the flag value of the service identifier "100" is turned on. ”
To In the correspondence table 9, the scenario number “1” means the first scenario and the scenario number “2” means the second scenario.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. The service identifier "100" is obtained as the inquiry result from Table 1 and is returned as a response.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14. The scenario selecting means 14 has the service identifier“ 100 ”and the terminal number“ 1 ”.
The correspondence table 9 is drawn with "a" and the flag value "on", the scenario number "1" is obtained, and it is returned. In this way, the first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

On the other hand, the terminal 1b goes off hook, and "012"
When dialing "34567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, and gives "0123" to the service identification means 13 to inquire about the service identifier.
3 obtains the service identifier “100” from the correspondence table 1 as a result of the inquiry and returns it. Call control means 12
Is the service identifier “100” and the terminal number “1b”
To the scenario selecting means 14. Scenario selection means 1
4 is the service identifier “100”, the terminal number “1b”, and the flag value “on”, and the correspondence table 9 is drawn to obtain the scenario number
Get 2 "and reply it. In this way, the second scenario is selected.

Then, the call control means 12 gives the scenario number "2" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminal 1a and the terminal 1d into a call state.

There is a problem in the second scenario, and the first scenario
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be realized simply by turning it “off” and setting the correspondence table back to the correspondence table 6.

As described above, by executing the second scenario for the terminal 1b and the first scenario for the other terminals, the scenario under test is executed only for the specific terminal. Will be realized.

When the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. This is realized by changing the correspondence table of the scenario selecting means 14 into the correspondence table 8 shown in FIG. 12 and turning off the flag value corresponding to the service identifier "100".

Here, the scenario selection means 14 stores the above-mentioned flag, a terminal number storage means (not shown) for storing a list of specific terminal numbers, and a terminal number designated in this terminal number storage means. A terminal number confirmation means (not shown) for checking whether or not there is provided, and a scenario determination means (not shown) for determining a service scenario from the response of the terminal number confirmation means concerning the service identifier, the flag value and the terminal number involved in the service. When the scenario selecting means 14 is activated, it reads the flag corresponding to the given service identifier, inquires the registration status of the terminal number involved in the service to the terminal number confirming means, and the service identifier and the value of the flag. The response of the terminal number confirmation means may be given to the scenario determination means to obtain the service scenario identifier.

(Ninth Embodiment) A communication system according to the ninth embodiment of the present invention will be described.

The basic configuration of the communication system of this embodiment is the same as that shown in FIG. That is, this communication system is composed of the terminals 1 (1a to d) and the exchange 2.

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12, a service identification means 13, a scenario selection means 14, and a service control means 1.
Has 1.

The call control means 12 judges the service start request from the basic call processing means (not shown) for processing from the call origination to the end of the call of the basic call, and judges the service activation request from the terminal and provides the service control means 11 with a service. It has means (not shown) for performing call processing in accordance with an instruction from the inquiry service control means for the scenario.

That is, in the case of a basic call, the call control means 12
The off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information from the terminal 1a is received and analyzed. As a result of this analysis, when it is determined that the call is to the terminal 1b, it is confirmed that the terminal 1b is in the idle state, and the ringback tone is sent to the terminal 1a and the terminal 1b is sent.
Ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are brought into a call state, and the terminal 1a
And the call state of the terminal 1b is monitored, and when the terminal goes on hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, receives dial information from the terminal 1a, and analyzes it. To do. As a result of this analysis, if it is determined that the request is a service activation request, the dial information is given to the service selecting means 13 to inquire about the service identifier, and the obtained service identifier is given to the scenario selecting means 14 to inquire about the scenario. The scenario identifier is given to the service control means 11 to request an instruction. Then, the service control means 11 sends a connection instruction to the terminal 1b to the call control means 12 according to the designated scenario. The call control means 12 receives the instruction from the service control means 11, confirms that the terminal 1b is in an idle state, sends a ringback tone to the terminal 1a and puts the terminal 1b into a ringing state, and a response from the terminal 1b. When the terminal 1a and the terminal 1b are detected,
The call state between a and the terminal 1b is monitored, and when the terminal goes on hook, the terminal is returned to the idle state.

As described above, the service identifying means 13 obtains a service identifier from the provided dial information and returns the service identifier.

As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and one piece of flag information, and returns the scenario identifier.

As described above, the service control means 11 has a service scenario corresponding to the scenario identifier, and when activated by the call control means 12, issues an instruction to the call control means 12 in accordance with the designated scenario.

Next, the operation of the communication system according to the ninth embodiment will be described.

First, in the first state, the first scenario has the scenario number "1" in the service control means 11, and the freephone service according to the first scenario is realized. The service identification means 13 has the correspondence table 1 shown in FIG. The scenario selection means 14 has the correspondence table 10 shown in FIG. 14, and has a flag of the value “off”.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13, and inquires about the service identifier. The service identifier "100" is obtained as a result of the inquiry from 1, and the response is returned.
2 gives the service identifier “100” to the scenario selecting means 14.

Correspondence table 10 of the scenario selecting means 14
Gives the scenario identifier to be activated from the service identifier and the flag. The scenario identifier is a scenario number. The scenario selection means 14 returns the scenario number “1” from the correspondence table 10 to the call control means 12. In this way, the first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle,
When a ring back tone is returned to the terminal 1a and the terminal 1c is set to the ringing state, and when the terminal 1c responds, the terminal 1a and the terminal 1c are set to the call state.

Next, an online test is conducted before introducing the second scenario. For the test, the second scenario is loaded into the service control means 11 as the scenario number "2", and the scenario selection means 14 corresponds to the correspondence table 1 shown in FIG.
1 is given to turn on the flag value. In addition, correspondence table 11
Then, the scenario number "1" means the first scenario and the scenario number "2" means the second scenario.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. The service identifier "100" is obtained as the inquiry result from Table 1 and is returned as a response.
2 gives the service identifier “100” to the scenario selecting means 14. The scenario selection means 14 uses the correspondence table 11
have. The scenario selecting means 14 uses the service identifier “1”.
The correspondence table 11 is drawn with "00" and the flag value "ON", the scenario number "2" is obtained, and it is returned. In this way, the second scenario is selected.

Then, the call control means 12 gives the scenario number "2" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminal 1a and the terminal 1d into a call state.

There is a problem in the second scenario, and the first
To return to the scenario No. 1, if it is temporary, the flag value of the scenario selection unit 14 may be set to “OFF”, or if the second scenario is completely discarded, the flag of the scenario selection unit 14 may be set. This can be achieved by simply turning it “off” and setting the correspondence table back to the correspondence table 10.

When the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. To do. This switching is realized by changing the correspondence table of the scenario selecting means 14 to the correspondence table 12 shown in FIG. 16 and turning off the flag value.

(Tenth Embodiment) A communication system according to the tenth embodiment of the present invention will be described.

The tenth embodiment provides a test method different from the online test method described in the ninth embodiment. That is, in the ninth embodiment, the second scenario which is the test target is activated from all terminals during the online test, whereas in the tenth embodiment, the second scenario is activated only from a specific terminal. The case of activating the first scenario from the terminal will be described.

The basic configuration of the communication system of this embodiment is similar to that shown in FIG. That is, this communication system is composed of the terminals 1 (1a to d) and the exchange 2.

The terminal 1 is a conventional telephone.

The exchange 2 has a call control means 12, a service identification means 13, a scenario selection means 14, and a service control means 1.
Has 1.

The call control means 12 determines the basic call processing means (not shown) for processing from the origination to the end of the call of the basic call, and the service activation request from the terminal and determines the service to the service control means 11 when the service is activated. It has means (not shown) for performing call processing in accordance with an instruction from the inquiry service control means for the scenario.

That is, in the case of a basic call, the call control means 12
The off-hook of the terminal 1a is detected, a dial tone is sent to the terminal 1a, and the dial information from the terminal 1a is received and analyzed. As a result of this analysis, when it is determined that the call is to the terminal 1b, it is confirmed that the terminal 1b is in the idle state, and the ringback tone is sent to the terminal 1a and the terminal 1b is sent.
Ringing state. Then, when the response of the terminal 1b is detected, the terminal 1a and the terminal 1b are brought into a call state, and the terminal 1a
And the call state of the terminal 1b is monitored, and when the terminal goes on hook, the terminal is returned to the idle state.

When the terminal 1a activates the freephone service, the call control means 12 detects the off-hook of the terminal 1a, sends a dial tone to the terminal 1a, receives dial information from the terminal 1a, and analyzes it. To do. As a result of this analysis, when it is determined that the request is a service activation request, dial information is given to the service selecting means 13 to inquire about the service identifier, and the obtained service identifier and terminal number are given to the scenario selecting means 14 to set the scenario. The inquiry is given and the obtained scenario identifier is given to the service control means 11 to request an instruction. Then, the service control means 11 sends a connection instruction to the terminal 1b to the call control means 12 according to the designated scenario. The call control means 12 receives the instruction from the service control means 11, confirms that the terminal 1b is in an idle state, sends a ringback tone to the terminal 1a and puts the terminal 1b into a ringing state, and a response from the terminal 1b. When the terminal 1a and the terminal 1b are detected, the terminal 1a and the terminal 1b are put into a call state, the call state of the terminal 1a and the terminal 1b is monitored, and when the terminal is on-hook, the terminal is returned to an idle state.

As described above, the service identifying means 13 obtains a service identifier from the given dial information and returns the service identifier.

As described above, the scenario selecting means 14 obtains a scenario identifier from the given service identifier and terminal number, and returns the scenario identifier.

As described above, the service control means 11 has a service scenario corresponding to the scenario identifier, and when activated by the call control means 12, issues an instruction to the call control means 12 according to the designated scenario.

Next, the operation of the communication system according to the tenth embodiment will be described.

In the first state, the first scenario has the scenario number "1" in the service control means 11, and the freephone service according to the first scenario is realized. The service identification means 13 is the correspondence table 1 shown in FIG. 5, and the scenario selection means 14 is the correspondence table 1 shown in FIG.
Have 3.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. The service identifier “100” is obtained as a result of the inquiry from Table 1 and is returned as a response.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14.

Correspondence table 13 held by the scenario selection means 14
Gives a scenario identifier to be activated from the service identifier and the terminal number. The scenario identifier is a scenario number. The scenario selection means 14 returns the scenario number “1” from the correspondence table 13 to the call control means 12. In this way
The first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service call control means 11 and waits for an instruction. The service control means 11 follows the first scenario,
It instructs the call control means 12 to connect to the terminal 1c.
The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a, and at the same time, the terminal 1c
When c is set to the ringing state and terminal 1c responds, terminal 1
A and the terminal 1c are brought into a call state.

Next, before introducing the second scenario, an online test is conducted. For the purpose of testing, the second scenario is loaded into the service control means 11 as the scenario number "2", and the scenario selection means 14 is associated with the correspondence table 14 shown in FIG.
give. In the correspondence table 14, the scenario number “1” means the first scenario and the scenario number “2” means the second scenario.

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13, and inquires about the service identifier. The service identifier "100" is obtained as the inquiry result from Table 1 and is returned as a response.
2 is the service identifier "100" and the terminal number "1"
a ”is given to the scenario selecting means 14. The scenario selecting means 14 has the service identifier“ 100 ”and the terminal number“ 1 ”.
Subtract the correspondence table 14 with a "to obtain the scenario number" 1 ",
Reply it. In this way, the first scenario is selected.

Then, the call control means 12 gives the scenario number "1" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1c according to the first scenario. The call control means 12 confirms that the terminal 1c is idle, returns a ringback tone to the terminal 1a and puts the terminal 1c into a ringing state, and when the terminal 1c answers, puts the terminals 1a and 1c into a call state.

On the other hand, the terminal 1b goes off hook, and "012"
When dialing "34567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13, and inquires about the service identifier.
3 obtains the service identifier “100” from the correspondence table 1 as a result of the inquiry and returns it. Call control means 12
Is the service identifier “100” and the terminal number “1b”
To the scenario selecting means 14. Scenario selection means 1
4 draws the correspondence table 14 with the service identifier "100" and the terminal number "1b", obtains the scenario number "2", and returns it. In this way, the second scenario is selected.

Then, the call control means 12 gives the scenario number "2" to the service control means 11 and waits for an instruction.
The service control means 11 instructs the call control means 12 to connect to the terminal 1d according to the second scenario. The call control means 12 confirms that the terminal 1d is idle, returns a ringback tone to the terminal 1a and puts the terminal 1d into a ringing state, and when the terminal 1d answers, puts the terminal 1a and the terminal 1d into a call state.

Here, there is a problem in the second scenario and the first
To return to the scenario No., it can be realized only by returning to the correspondence table 13.

As described above, by executing the second scenario for the terminal 1b and the first scenario for the other terminals, the scenario under test is executed only for the specific terminal. Will be realized.

When the normal operation of the second scenario can be confirmed in the online test described above, the scenario is switched by completely changing the service scenario of the freephone service from the first scenario to the second scenario. For this switching, the correspondence table of the scenario selecting means 14 is shown in FIG.
This is realized by changing the correspondence table 15 shown in FIG.

(Eleventh Embodiment) A communication system according to the eleventh embodiment of the present invention will be described.

The eleventh embodiment describes the case of introducing a new service. The new service to be introduced is a free phone, and the above-mentioned first scenario is used as a scenario.

The configuration of the communication system of this embodiment is the tenth
The same as the embodiment of Therefore, detailed description of the configuration of the communication system is omitted.

Next, the operation of the communication system according to the eleventh embodiment will be described.

In the first place, the freephone service scenario does not exist in the communication system because the communication system does not support freephone service. The service identification means 13 uses the empty correspondence table (correspondence table 1 shown in FIG. 20.
6), the scenario selection means 14 has an empty correspondence table (correspondence table 17 shown in FIG. 21).

At this point, the terminal 1a goes off hook, and "01"
When dialing "234567", the call control means 12 of the exchange 2 determines from the dial "0123" that it is a service activation request, gives "0123" to the service identification means 13 and inquires about the service identifier. As a result of the inquiry, it responds that there is no applicable service from Table 16. The call control means 12 receives the request and rejects the service activation request from the terminal a.

[0244] Next, when introducing a service,
The correspondence table 1 shown in FIG.
Is set in the scenario selecting means 14.

The subsequent operation has already been described in the tenth embodiment, so a detailed description thereof will be omitted here.

In the tenth and eleventh embodiments, the scenario selecting means 14 stores a terminal number storing means (not shown) for storing a list of specific terminal numbers, which is designated by this terminal number storing means. Terminal number confirmation means (not shown) for checking whether the stored terminal number is stored, and a scenario selection table (not shown) for obtaining a service scenario activated for each service identifier and each response of the terminal number confirmation means. ) Is provided, the scenario selecting means 14 inquires of the terminal number confirming means about the terminal number involved in the service, subtracts the scenario selection correspondence table from the result obtained from the terminal number confirming means, and the service identifier to obtain the service scenario identifier. It may be configured to obtain. Further, in this case, it is preferable that the line number storage means and the line number confirmation means are provided corresponding to the service identifier.

The present invention is not limited to the above-mentioned embodiments, but deviates from the gist thereof.

Various modifications can be made without departing from the scope of the invention.

According to the present invention, the communication service identifier is first determined by the communication service identifying means based on the information obtained when the communication service is requested from the terminal, and then the communication service is obtained from the communication service identifier and other information. The communication service control information (service scenario) to be executed is selected by the control information selecting means (scenario selecting means).

In this communication service control information selecting means,
Since the logic for flexibly selecting the communication service control information from the input information is provided, the correspondence relationship between the communication service request from the terminal and the communication service control information to be executed can be flexibly set, and the request from the user. You can flexibly select the test method that suits you and quickly introduce new communication service control information.

Further, since the above-mentioned logic is held in the correspondence table format in the communication service control information selection means, the change of the correspondence table realizes the change of the communication service control information selection logic easily, flexibly and in a short time. Therefore, since the restart processing is not required, the communication service is not interrupted, and the call, the communication service, and the terminal which are not related to the switching of the communication service control information are not affected at all.

In addition, since the means can be flexibly deployed,
It is possible to select the optimal deployment of means according to the configuration of the communication system, for example, the processing load and traffic load, and it is possible to construct a communication system that takes advantage of the distributed environment.

[Brief description of drawings]

FIG. 1 is a schematic configuration diagram showing a communication system according to first and second embodiments of the present invention.

FIG. 2 is a schematic configuration diagram showing a communication system according to third and fourth embodiments of the present invention.

FIG. 3 is a schematic configuration diagram showing a communication system according to fifth and sixth embodiments of the present invention.

FIG. 4 is a schematic configuration diagram showing a communication system according to seventh to eleventh embodiments of the present invention.

FIG. 5 shows an example of a correspondence table 1 held by the service identifying means 13.

FIG. 6 is an example of a correspondence table 2 that the scenario selecting means 14 has.

FIG. 7 is an example of a correspondence table 3 held by the scenario selecting means 14.

FIG. 8 is an example of a correspondence table 4 held by the scenario selecting means 14.

FIG. 9 is an example of a correspondence table 5 held by the scenario selecting means 14.

FIG. 10 is an example of a correspondence table 6 held by the scenario selecting means 14.

FIG. 11 is an example of a correspondence table 7 that the scenario selecting means 14 has.

FIG. 12 is an example of a correspondence table 8 held by the scenario selecting means 14.

FIG. 13 is an example of a correspondence table 9 included in the scenario selecting means 14.

FIG. 14 is an example of a correspondence table 10 included in the scenario selecting means 14.

FIG. 15 is an example of a correspondence table 11 included in the scenario selecting means 14.

16 is an example of a correspondence table 12 included in the scenario selecting means 14. FIG.

FIG. 17 is an example of a correspondence table 13 included in the scenario selecting means 14.

FIG. 18 is an example of a correspondence table 14 of the scenario selecting means 14.

FIG. 19 shows an example of a correspondence table 15 of the scenario selecting means 14.

FIG. 20 shows an example of a correspondence table 16 of the service identifying means 13.

FIG. 21 is an example of a correspondence table 17 of the scenario selecting means 14.

FIG. 22 is a schematic configuration diagram showing a conventional communication system.

[Explanation of symbols]

1a to 1d ... Terminal (subscriber terminal), 2 ... Exchange, 3 ... Computer, 4 ... Signal network, 5a-5c ... Signal line, 11a
11b ... Service control means (communication service control means), 12 ... Call control means, 13 ... Service identification means (communication service identification means), 14 ... Scenario selection means (communication service control information selection means)

Claims (1)

[Claims] 1. A communication system for providing communication service to said subscriber terminal by operating a call control means in accordance with communication service control information corresponding to communication service request information inputted from the subscriber terminal, said subscriber Communication service identification means for selecting a communication service identifier preset in association with the communication service identification information based on the communication service identification information included in the communication service request information from the terminal; Communication service control information selecting means for selecting based on information about each subscriber from among a plurality of the communication service control information preset in association with the communication service identifier selected by the means, and the communication service control The call based on the communication service control information selected by the information selecting means. Communication system, comprising the communication service control means for controlling the control means.