JPH07129492A - Automatic controller coping with to message - Google Patents

Abstract

PURPOSE:To prevent the occurrence of an oversight and judgement mistake by providing a syntax analysis knowledge base, a message analyzing part converting a message into an internal interface form, a processing control part, a related message knowledge base and a stack data base. CONSTITUTION:This controller is provided with a syntax analysis knowledge base 15 storing necessary information for analyzing the syntax of a message and the instruction information, a message analysis part 12 converting the message outputted from a computer 2 into an internal interface form by referring to the syntax analysis knowledge base 15, a processing control part 13 performing necessary processings in accordance with the instruction of each converted message, a related message knowledge base 16 and a stack data base 17 storing messages and transmitting them for referring to previously stored related messages in the processing control part 13 and etc. Thus, an object device can be automatically monitored and an operation where the relations of plural messages are considered can be performed.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a message-compatible automatic transmission for transmitting the status of a target device such as a computer device, a network device, another control device or a device managed by them in a message format to an operator. Regarding the control device.

[0002]

2. Description of the Related Art A conventional computer device, network control device, or other control device displays the status of a target device such as a device under its control or a device managed by the computer device on a display device or a printer device of a center console. It is displayed as a column, and the operator recognizes the state of the target device by looking at it visually and performs the necessary operation.

Basically, each of the above-mentioned devices outputs the events recognized inside each of the devices as messages in time series. Therefore, in the case of a message indicating the internal state transition, it may be output with a time lag. When an operation corresponding to such a message is required, the operator spends a considerable amount of time performing the work of outputting the message list on paper and investigating the context of the related message, thereby performing a plurality of operations. The necessary measures and operations are taken when the message is output.

[0004]

In the conventional message transmitting means as described above, the operator is absent even if the target device outputs a message requiring treatment,
It has the drawback that it may not be possible to respond appropriately to the message due to reasons such as being unaware of the message even if you are present, or not being able to turn your hand even if you notice it. . In addition, in order to collect a plurality of messages generated at different times as meaningful information later and manually perform necessary actions and operations on them, it is necessary to investigate the context of those messages. You have to spend time running
At that time, there is also a problem that an oversight or a judgment error may occur.

Further, the operator is required to operate 24 hours a day and 3 hours a day.
Since the message output from the target device must be monitored for 65 days, there is a fundamental problem in terms of working environment and cost.

[0006]

A message corresponding automatic control apparatus of the present invention includes a message receiving section for receiving a message output from a target apparatus such as a processing apparatus such as a computer network or a control apparatus, and an output from the target apparatus. Information base for accumulating information necessary for parsing the syntax of the message and instruction information therefor, and a message output from the target device by referring to the syntax analysis knowledge base in an internal interface format. A message analysis unit for converting into a message, a processing control unit for performing necessary processing according to an instruction of each message converted into the internal interface format, and a relation for identifying meaningful kinds of information in a plurality of messages in the processing control unit. A related message knowledge base accumulating messages, and And a process control unit that stores the message when the logical control unit determines that the information is of a meaningful type in a plurality of messages and sends the previously stored related message to the process control unit for reference. An output control unit for sending a command to the target device according to an instruction from the unit and outputting a message to the voice output device to call the operator, and for issuing a necessary instruction to another external output device. Equipped with.

That is, the message-responsive automatic control apparatus of the present invention includes a message receiving section for receiving a message output from a target apparatus such as a processing apparatus such as a computer network or a control apparatus, and the message output from the target apparatus. Of the character code corresponding to the type of the message and a parsing knowledge base that stores rules for extracting necessary information from the message, and information that the processing control unit can process by referring to the parsing knowledge base. Then, a message analysis unit that sets the operation to be processed by the processing control unit in the message and transmits the message to the processing control unit, and the processing control unit that operates according to the operation instruction message transmitted from the message analysis unit, A function for identifying meaningful kinds of information in a plurality of messages in the processing control unit. A related message knowledge base that stores messages and a related message that has been previously stored in the processing control unit when the processing control unit determines that the information is a meaningful type of information in a plurality of messages. A stack database to be sent for reference and a command instructed to the target device by an instruction message from the processing control unit according to the result of the operation of the processing control unit, or an operation to an audio output device. And an output control unit for outputting a message for calling a person by voice or automatically dialing a pager number to call a person in charge.

[0008]

Embodiments of the present invention will now be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the present invention, FIG. 2 is a flow chart showing the operation of the message analysis unit of the embodiment of FIG. 1, and FIG. 3 is an operation of the processing control unit of the embodiment of FIG. It is a flow chart shown.

As shown in FIG. 1, a message corresponding automatic control apparatus 1 connected to a computer 2 which is a target apparatus has a message receiving section 11 for receiving a message output from the computer 2 and a syntax of the message. A syntax analysis knowledge base 15 that stores information necessary for analysis and instruction information for the information, and a message analysis unit that converts a message output from the computer 2 into an internal interface format by referring to the syntax analysis knowledge base 15. 12, a processing control unit 13 that performs necessary processing in accordance with the instructions of each message converted into the internal interface format, and the processing control unit 12 accumulates related messages for identifying meaningful types of information in a plurality of messages. Related message knowledge base 16
When the processing control unit 13 determines that the information is of a meaningful type in a plurality of messages, the processing control unit 1 stores the relevant message and stores the related message stored previously.
3, a stack database 17 to be sent for reference, and a command to the computer 2 in accordance with an instruction from the processing control unit 13 and a message to the voice output device 24 or the like for calling the operator. And an output control unit 14.

The above-mentioned target device may be any device as long as it is a device for transmitting information to the operator by a message, for example, a network control device, a transmission control device, a telephone exchange device or various operation control devices. is there.

The message receiving unit 11 is a computer 2
Receives the message output from the and transmits it to the message analysis unit 12.

The syntactic analysis knowledge base 15 has a character code (a delimiter character code (space
/// etc.)) is stored. In addition, the message analysis unit 12 stores rules for extracting necessary information from the received message according to various delimiters.

The message analysis unit 12 refers to the syntactic analysis knowledge base 15 to extract information that can be processed by the processing control unit 13 and sets an operation to be processed by the processing control unit 13 in the message to control the processing. It is transmitted to the unit 13 (details of the operation will be described later).

The processing control unit 13 includes a message analysis unit 12
It operates according to the operation instruction message transmitted from (details of the operation will be described later).

The output control unit 14 performs the following operations (a), (b) and (c) according to the instruction message from the processing control unit 13 according to the result of the operation of the processing control unit 13.

(A) When the instruction message from the processing control unit 13 is the command transmission to the computer 2, the instructed command is transmitted to the computer 2.

(B) When the instruction message from the processing control section 13 is a voice output instruction, a message for calling the operator is output by voice to the connected voice output device 24.

(C) When the instruction message from the processing control unit 13 is a pager call instruction, the pager is automatically dialed to call the person in charge.

Next, the operations of the message analysis section 12 and the processing control section 13 will be described in detail with reference to FIGS. 2 and 3, respectively.

As shown in FIG. 2, the message analysis unit 12 first reads the syntax analysis knowledge base 15 in step 31 based on the message shown in Table 1 sent from the computer 2 using the key item 1 as a key. .

[0022]

[Table 1]

At step 32, if there is a record corresponding to the key item 1 as shown in Table 2 in the syntactic analysis knowledge base 15, at step 33 the message is searched based on the search keyword or column position shown in Table 2. Search the information string inside.

[0024]

[Table 2]

Next, in step 33, the processing control unit 1
Assembling process control unit 13 as instruction message for 3
Communicate to. As a result, an arbitrary message character string is analyzed and its coping method is determined.

As shown in FIG. 3, the processing control section 13 first receives information from the message analysis section 12 in step 41.

Then, in step 42, the key item in the received information is used as an access key to identify whether or not the information is of a meaningful type in a plurality of messages.
Read the related message knowledge base 16.

In step 43, if the message is registered in the related message knowledge base 16, the process proceeds to step 44, and if it is not registered, the process proceeds to step 47, and the data is independently regarded as meaningful data. The instruction message is transmitted to the output control unit 14.

In step 44, the message is registered in the stack database 17 as meaningful data in a plurality of messages, and is prepared when the related message next appears.

Next, in step 45, the stack database 17 is searched (in the case of meaningful data in a plurality of messages, it is necessary to search the past message registered in the stack database 17).

In step 46, when meaningful information is obtained again by combining the information obtained as a result, the process proceeds to step 47. If meaningful information is not available, the process ends.

In step 47, the output controller 14
Transmits an instruction message to.

As a result, the plurality of related messages output from the computer 2 can be recognized as meaningful information.

[0034]

As described above, the message-adaptive automatic control apparatus of the present invention includes a message receiving section for receiving a message output from a target apparatus, information necessary for parsing the syntax of the message, and an instruction thereto. A syntactic analysis knowledge base that stores information, a message analysis unit that converts a message output from the target device into an internal interface format by referring to the syntactic analysis knowledge base, and a message analysis unit that converts each message converted into the internal interface format. A processing control unit that performs necessary processing according to the instruction,
When the processing control unit determines that the related message knowledge base accumulates related messages for identifying meaningful types of information in multiple messages, and the processing control unit determines that the multiple messages have meaningful types of information. A stack database that stores the message and sends the previously stored related message to the processing control unit for reference, and to send a command to the target device and call the operator according to an instruction from the processing control unit. By providing an output control unit that outputs a message to the audio output device and further gives a necessary instruction to another external output device, the target device that could be monitored only by hand manually in the past is automatically provided. It becomes possible to monitor, and because it is possible to operate considering the relationship of multiple messages, There is an effect that it is possible to prevent the occurrence of disconnection mistakes. Also, 24 hours a day, 36
Since messages can be automatically monitored for 5 days, there are also effects that the working environment can be improved and costs can be saved.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

2 is a flow chart showing an operation of a message analysis unit of the embodiment of FIG.

FIG. 3 is a flowchart showing an operation of a processing control unit of the embodiment shown in FIG.

[Explanation of symbols]

 1 Message Corresponding Automatic Control Device 2 Computer 11 Message Receiving Unit 12 Message Analyzing Unit 13 Processing Control Unit 14 Output Control Unit 15 Parsing Knowledge Base 16 Related Message Knowledge Base 17 Stack Database 24 Voice Output Device 31-34.41-47 Steps

Claims (2)

[Claims] 1. A message receiving unit for receiving a message output from a target device such as a processing device such as a computer network or a control device, and information necessary for parsing the syntax of the message output from the target device and an instruction thereto. A parsing knowledge base that stores information, a message parsing unit that converts the message output from the target device into an internal interface format by referring to the parsing knowledge base, and the internal interface format A processing control unit that performs necessary processing according to the instruction of each message, a related message knowledge base that stores related messages for identifying meaningful types of information in a plurality of messages in the processing control unit, and the processing control Information that is meaningful in multiple messages in a department When it is determined that the message is stored, a stack database that stores the message and sends the previously stored related message to the processing control unit for reference, and sends a command to the target device according to an instruction from the processing control unit. And an output control unit for outputting a message to the voice output device to call the operator and for issuing a necessary instruction to another external output device. 2. A message receiving unit for receiving a message output from a target device such as a processing device such as a computer network or a control device, and a character code and a message corresponding to the type of the message output from the target device. A syntactic analysis knowledge base that stores rules for extracting necessary information, and information that the processing control unit can process by referring to the syntactic analysis knowledge base to extract an operation that the processing control unit should process. A message analysis unit that is set in the message and is transmitted to the processing control unit, the processing control unit that operates according to the operation instruction message transmitted from the message analysis unit, and a plurality of messages in the processing control unit are meaningful. Related message knowledge base accumulating related messages to identify types of information A stack database that accumulates the message when the processing control unit determines that the information is of a meaningful type in a plurality of messages, and sends out a previously stored related message to the processing control unit for reference. According to the result of the operation of the processing control unit, a command instructed to the target device by an instruction message from the processing control unit is transmitted, or a message for calling an operator to a voice output device is output by voice. Or a message control type automatic control device comprising an output control unit for automatically dialing a pager number to call a person in charge.