JPH0695780A - Operation automatic execution device - Google Patents

Abstract

PURPOSE:To save the handling time of an operator by automatically performing a processing with an information processor for the operation that the operator desires though a conventional operation guidance device has only performed a guidance for the operator, in an information processor registering an operation procedure and outputting guides in accordance with the operation procedure. CONSTITUTION:This device is provided with an object detection part 107 detecting the object of an operator for the input request of the operator, an operation procedure information extraction part 105 extracting operation information from an information processor 102 and converting the operation information into operation procedure information, an operation procedure analysis part 108 determining the operation procedure for the input request of the operator and an operation execution part 109 extracting processings to be executed from the operation procedure and an operation execution storage part 110 and performing the processings. Thus, by that the information processor 102 automatically performs processings for the operations that the operator desires, the handling time of the operator can be saved.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing apparatus for registering a series of operating procedures and executing or outputting a guide in accordance with the operating procedures. Regarding the execution device.

[0002]

2. Description of the Related Art In recent years, in information processing systems, operation guides have been provided to explain the functions and operation methods of information processing devices so that operators can easily use the information processing devices.

An example of the above-mentioned operation guide device (“I / O display device with operation guidance”) is disclosed in Japanese Patent Laid-Open No. 6-Showa.
2-285124) will be described.

FIG. 4 is a block diagram of the operation guide device.
In FIG. 4, 401 is an operator, 402 is a console, and 40
3 is a display unit, 404 is a keyboard, 405 is an operation item switch, 406 is a mouse, 407 is an operation setting unit, 408.
Is an operation reception unit, 409 is an operation time management unit, 410 is an operation determination unit, 411 is an operation level determination unit, 412 is an operation rank level storage unit, 413 is an operator-specific operation rank storage unit,
Reference numeral 414 is an operation guidance storage unit, 415 is an operation guidance output unit, 416 is an operation step emphasis unit, 417 is a graphic output unit, 418 is an abnormality warning output unit, 419 is an operation processing unit, and 420 is an operation processing device. The operation will be briefly described below.

The operator 401 inputs an operator name from the keyboard 404 to perform registration. Next, the operation item switch 405 is used to select an operation item for starting operation, and the operation accepting unit 408 accepts the operation item. The operation reception unit 408 gives an operation instruction to the operation time management unit 409, and the operation determination unit 41
0 determines the operation number. The operation level determination unit 411 retrieves the operation rank from the operation rank storage unit 413 for each operator based on the operation number and the operator name. According to the operation rank searched here, the operation processing unit 419 extracts the guidance from the operation guidance storage unit 414 and displays the guidance.

However, the operator not only wants to execute according to the display of the guidance, but also wants the information processing apparatus to automatically detect the purpose of the operator himself.

[0007]

A conventional operation guidance device merely sets a proficiency level for an operation procedure of an information processing device and provides guidance suitable for an operator. For the purpose desired by the operator, the information processing apparatus does not automatically perform the processing to save the operator's trouble.

The object of the present invention is not only to provide a guide adapted to the operator, which is the above-mentioned drawback, but also to detect the operator's purpose and automatically execute the information processing apparatus according to the operation procedure. The purpose is to save operator's time and improve operability.

[0009]

In order to achieve the above object, the invention according to claim 1 detects an operator's purpose in response to an operator's input request and an input unit for which the operator requests guidance. A purpose detection unit, an operation procedure storage unit that stores an operation procedure for an operator to execute a series of operations, and an operation procedure information extraction that extracts operation information from the information processing device and converts the operation information into operation procedure information. Section, an operation procedure analysis section that determines an operation procedure in response to an operator's input request, an operation execution storage section that stores the relationship between the operation procedure and the processing executed by the operation procedure, the operation procedure and the operation. An automatic operation execution device comprising an operation execution unit that extracts a process to be executed from an execution storage unit and performs the process.

According to a second aspect of the invention, in the first aspect, a proficiency level storage unit for storing the proficiency level of the operator,
It is characterized by having a proficiency level determination unit that determines the proficiency level of the operator.

According to a third aspect of the present invention, in the second aspect, the guide storing section for storing the guide, the guide extracting section for extracting the guide in the guide storing section, and the guide are output to the information processing apparatus. It is characterized by having a guide display portion.

[0012]

According to the present invention, the operation performed by the operator according to the guidance is automatically performed by the information processing apparatus, so that the operator's labor can be saved.

[0013]

First Embodiment A first embodiment of the automatic operation execution apparatus of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram of an automatic operation execution apparatus according to the first embodiment of the present invention. In FIG. 1, 101 is a keyboard, 102 is an information processing device, 103 is a display device, 104 is an input unit, and 105.
Is an operation procedure information extraction unit, 106 is an operation procedure storage unit, 10
Reference numeral 7 is a purpose detection unit, 108 is an operation procedure analysis unit, 109 is an operation execution unit, and 110 is an operation execution storage unit. The operation automatic execution device configured as described above will be described below with reference to FIGS. 1, 5, and 8.

FIG. 5 is a flow chart of the automatic operation execution apparatus in the first embodiment of the present invention. As an operation, when a guidance request for the operation of the operator is made in the input unit 104,
The purpose detecting unit 107 extracts a keyword, checks the operation related to the keyword, and confirms whether the operator is requesting this operation. The above operation is repeated until the operator finds the desired operation. When the target operation is determined, the operation procedure from the position information of the current operation procedure (extracted according to FIG. 8) to the target operation is examined. The obtained operation procedure is converted into an operation execution sequence, and the operation execution sequence is executed to automatically execute the operation intended by the operator.

A concrete description will be given with reference to FIGS. 10, 11 and 14. It is assumed that the keyword is extracted from the guidance request from the operator and Kh is extracted as the keyword. Figure 1
Since the operation corresponding to Kh from 0 is H, it is confirmed whether the operation H is requested to the operator. If the target operation is H and the position of the operation procedure is 1 in FIG. 11, D, E, and H are obtained as the procedure until H is executed.
Next, the operation execution prog of the procedure of D, E, and H from FIG. 14 is executed.
The operation is automatically executed by converting it into d (), proge (), progh () and executing it. FIG. 17 shows an execution example in the case of a Japanese word processor.

FIG. 8 is a flow chart for extracting the position information of the current operating procedure. As the operation, the operation procedure information extraction unit 105 extracts the operation information of the information processing device and converts the operation information into the operation procedure information. The position of the current operation procedure is extracted from the converted operation procedure, and the operation procedure storage unit 106 is extracted.
The location information is stored in.

A specific description will be given with reference to FIGS. 11, 14 and 15. The operation information of the information processing device is pr shown in FIG.
If ogb () and progc () are used, the operations B and C corresponding to the motion information are extracted from FIG. 14 and the state transition is performed to check which state in FIG. If the state before extracting the motion information is set to the state of 0 in FIG. 11, the above operation causes a transition to the state of 1 in FIG.

(Embodiment 2) Hereinafter, an embodiment of claim 2 will be described. FIG. 2 is a block diagram of the automatic operation execution apparatus according to the second embodiment of the present invention. 2 in FIG.
01, 202, 203, 204, 205, 206, 20
7, 208, 209 and 210 are similar to the configuration of FIG. Reference numeral 211 is a proficiency level determination unit, and 212 is a proficiency level storage unit. Regarding the operation guide device configured as described above,
This will be described below with reference to FIGS. 2, 6 and 9.

FIG. 6 is a flow chart of the automatic operation executing apparatus according to the second embodiment of the present invention. As the operation, the operator finds the intended operation as in the first aspect. The operation procedure from the operation proficiency level and the current operation procedure position information (extracted according to FIG. 9) to the intended operation is checked. The obtained operation procedure is converted into an operation execution sequence, and the operation execution sequence is executed to automatically execute the operation intended by the operator.

Specifically, FIG. 10, FIG. 12, FIG. 13, and FIG.
Will be explained. It is assumed that the keyword Kh is extracted as in the first aspect. Assuming that the operation intended by the operator is H in FIG. 10 and the position of the operation procedure is 1 in FIG. 12, D, E, H and F, G, H are obtained as the procedure until H is executed. When the operator's proficiency level for the operations D, E, F, and G is as shown in FIG. 13, a means having a large number of known operations is selected. In this case, the procedure of F, G, H is selected. next,
From FIG. 9, the operation execution progf () of the procedure of F, G, and H,
The operation is automatically executed by converting into progg () and progh () and executing the conversion.

FIG. 9 is a flow chart for extracting the skill level and the position information of the current operation procedure. As the operation, the operation procedure information extraction unit 205 extracts the operation information of the information processing device and converts the operation information into the operation procedure information. The skill level is determined based on the converted number of operations of the operation procedure, and the skill level storage unit 21
The proficiency level is stored in 2. Further, the position of the current operation procedure is extracted from the converted operation procedure, and the operation procedure storage unit 206
The location information is stored in.

Specifically, FIG. 12, FIG. 13, FIG. 14, and FIG.
Will be explained. As for the operation, as in claim 1, operations B and C corresponding to the operation information from FIGS.
Is extracted and the number of times of use of B and C in FIG. 13 is incremented. If the number of times of use is N or more, it is known and stored in the proficiency level in FIG. Next, it is checked which state in FIG. 12 the state is transiting to. If the state before extracting the motion information is set to the state of 0 in FIG. 12, the above operation causes 1 in FIG.
Transition to the state of.

In FIG. 13, the number of times of use is used as an element for judging the proficiency level of the operator, and N times or more is known.
Usage time as other factors, time since use,
The number of errors can be considered.

(Embodiment 3) An embodiment of claim 3 will be described below. FIG. 3 is a block diagram of an operation automatic execution device according to the third embodiment of the present invention. 3 in FIG.
01, 302, 303, 304, 305, 306, 30
7, 308, 309, 310, 311 and 312 have the same configuration as in FIG. Reference numeral 313 is a guide extraction unit, 314 is a guide storage unit, and 315 is a guide display unit. The operation guide device configured as described above will be described below with reference to FIGS.
Will be explained.

FIG. 7 is a flow chart of the operation automatic execution device in the third embodiment of the present invention. As an operation, when the guidance request for the operation of the operator is the input unit 304,
Similarly to claim 2, the operating procedure up to the intended operation by the operator is checked, converted into an operating procedure execution sequence, and executed. In addition, a guide for the processing contents of the operation procedure is provided as a guide storage unit 3.
It is extracted from 14 and displayed.

A specific description will be given with reference to FIG. If the operating procedures F, G, and H are obtained in the same manner as in claim 2, the guides for the operating procedures F, G, and H are selected from FIG. 16 and the guides are displayed to display the processing contents of the operating procedures. It is possible to guide, and it is possible to encourage the learning of the operator. FIG. 18 shows an execution example in the case of a Japanese word processor.

[0027]

As described above, the input section for the operator to request guidance, the purpose detecting section for detecting the operator's purpose in response to the operator's input request, and the operator for performing a series of operations. An operation procedure storage unit that stores operation procedures, an operation procedure information extraction unit that extracts operation information from the information processing device and converts the operation information into operation procedure information, and determines an operation procedure in response to an operator's input request. The operation procedure analysis unit, the operation execution storage unit that stores the relationship between the operation procedure and the processing executed by the operation procedure, and the operation execution that extracts the processing executed from the operation procedure and the operation execution storage unit and executes the processing. By providing the section, the operator can save the trouble of executing the operation according to the guide.

Further, in the operation guide device according to claim 1,
By adding a proficiency level storage unit that stores the proficiency level of the operator and a proficiency level determination unit that determines the proficiency level of the operator, it is possible to automatically execute the operation procedure adapted to the operator.

Further, in the operation guide device according to claim 2,
The operator can be proficiently trained by guiding the automatically executed processing.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an operation automatic execution device according to a first embodiment of the present invention.

FIG. 2 is a configuration diagram of an automatic operation execution device according to a second embodiment of the present invention.

FIG. 3 is a configuration diagram of an operation automatic execution device according to a third embodiment of the present invention.

FIG. 4 is a block diagram of a conventional example

FIG. 5 is a flow chart of automatic execution of the operation guide device according to the first embodiment of the present invention.

FIG. 6 is a flowchart of automatic execution of the operation guide device according to the second embodiment of the present invention.

FIG. 7 is a flow chart of automatic execution of the operation guide device according to the third embodiment of the present invention.

FIG. 8 is a flowchart for extracting position information of the current operation procedure of the operation guide device according to the first embodiment of the present invention.

FIG. 9 is a flowchart for extracting position information and proficiency level of the current operation procedure of the operation guide device in the second and third embodiments of the present invention.

FIG. 10 is a diagram showing correspondence between keywords and operations.

FIG. 11 is a diagram showing internal information of an operation procedure storage unit.

FIG. 12 is a diagram showing internal information of an operation procedure storage unit.

FIG. 13 is a diagram showing internal information of an operator skill level storage unit.

FIG. 14 is a diagram showing internal information of an operation execution storage unit.

FIG. 15 is a diagram showing operation procedure information.

FIG. 16 is a diagram showing correspondence between operations and guides.

FIG. 17 is an execution example of the operation execution device according to the first embodiment of the present invention.

FIG. 18 is an execution example of the operation execution device according to the second embodiment of the present invention.

[Explanation of symbols]

 101 Keyboard 102 Information Processing Device 103 Display Device 104 Input Unit 105 Operation Procedure Information Extraction Unit 106 Operation Procedure Storage Unit 107 Objective Detection Unit 108 Operation Procedure Analysis Unit 109 Operation Execution Unit 110 Operation Execution Storage Unit 201 Keyboard 202 Information Processing Device 203 Display Device 204 input unit 205 operation procedure information extraction unit 206 operation procedure storage unit 207 purpose detection unit 208 operation procedure analysis unit 209 operation execution unit 210 operation execution storage unit 211 proficiency level determination unit 212 proficiency level storage unit 301 keyboard 302 information processing device 303 display Device 304 Input unit 305 Operation procedure information extraction unit 306 Operation procedure storage unit 307 Purpose detection unit 308 Operation procedure analysis unit 309 Operation execution unit 310 Operation execution storage unit 311 Proficiency level determination unit 312 Proficiency level storage unit 313 Guide extraction unit 3 14 guide storage unit 315 guide display unit 401 operator 402 console 403 display unit 404 keyboard 405 operation item switch 406 mouse 407 operation setting unit 408 operation reception unit 409 operation time management unit 410 operation determination unit 411 operation level determination unit 412 operation rank Level storage unit 413 Operation rank storage unit for each operator 414 Operation guidance storage unit 415 Operation guidance output unit 416 Operation step emphasis unit 417 Graphic output unit 418 Abnormal warning output unit 419 Operation processing unit 420 Operation processing device

Claims (3)

[Claims] 1. An input unit for an operator to request guidance, a purpose detection unit for detecting an operator's purpose in response to an operator's input request, and an operation procedure for the operator to execute a series of operations. An operation procedure storage unit for storing, an operation procedure information extraction unit for extracting operation information from the information processing device and converting the operation information into operation procedure information, and an operation procedure analysis for determining an operation procedure in response to an operator's input request. And an operation execution storage unit that stores a relationship between an operation procedure and a process executed by the operation procedure, and an operation execution unit that extracts the operation procedure and the process executed from the operation execution storage unit and performs the process. An automatic operation execution device characterized by: 2. The automatic operation execution device according to claim 1, further comprising a proficiency level storage section for storing the proficiency level of the operator, and a proficiency level determination section for deciding the proficiency level of the operator. 3. A guide storage unit for storing the guide, a guide extraction unit for extracting the guide from the guide storage unit, and a guide display unit for outputting the guide to the information processing apparatus.
Automatic operation execution device described.