JPH0664642B2 - Cash carrier - Google Patents

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cash transport system in a financial institution or the like, and more particularly to a cash transport device capable of promptly processing a withdrawal request. .

In recent years, online banking systems that connect computer centers and terminals have become widespread in financial institutions, and automatic teller machines, automatic teller machines, and counter bookkeeping machines are widely used. An automatic deposit / withdrawal system for automatically depositing money has been tried.

This system uses multiple teller machines (Online Teller Machin
e: Automatic withdrawal machine (A referred to as OTM below) (A
uto-Cashier: hereinafter referred to as AC), and the deposit is stored in a cash storage machine. However, it is necessary for the customer service to perform prompt withdrawal processing especially at the time of withdrawal.

[Conventional technology]

FIG. 4 shows a block diagram of an automatic deposit / withdrawal system exemplifying a conventional method.

In this automatic depositing / withdrawing system, OTMs 1a-1d are installed at counters and corresponding counter stations 2a-2d are provided.

The AC 3 and the cash storage machine 4 are installed behind the window counter, and the withdrawal station 2e and the storage station 2f are provided correspondingly.

The transport means 5 is a rail 5a, rail 5a connecting the counter stations 2a to 2d, the dispensing station 2e, and the storage station 2f.
It is composed of a linear motor car having a plurality of carriers 6 that move above and a stator (not shown) that drives the carriers 6, and is controlled by a transfer control device 7.

The carriers 6 are arranged at the counter stations 2a to 2d, respectively.

The system control device 8 controls the OTMs 1a to 1d, the transfer means 5 controls the AC 3, the cash storage device 4, and the transfer control device 7.

At the counter stations 2a to 2d, the withdrawal station 2e, and the storage station 2f, when the carrier 6 running on the rail 5a stops, the carrier 6 is lifted upward by a lift mechanism (not shown) in the same posture as it is, or a counter. Each operation is performed by increasing to the gold / storage level.
Therefore, the carrier 6 is retracted above the rail 5a, and the traveling of other carriers 6 is not hindered.

With such a configuration and function, when depositing money, for example, the teller of the counter station 2a counts the deposit amount with an automatic cash counter (not shown), confirms the amount displayed on the OTM 1a, and presses the confirmation button. When pushed, cash is automatically loaded on the carrier 6, the system controller 8 issues a command to the carrier controller 7 to carry the carrier 6 to the storage station 2f, and the carrier controller 7 activates the carrier means 5 to load the carrier 6. Transport to storage station 2f.

When the carrier 6 arrives at the storage station 2f, the system controller 8 is informed, and the cash storing machine 4 is instructed to automatically store the cash and the cash is stored.

When the cash storage is completed, the emptied carrier 6 is again transported to the window station 2a.

When making a withdrawal, for example, if the teller inputs the amount requested by the customer to the OTM 1a and presses the withdrawal request button, the system controller 8 receives the withdrawal request and the transfer controller 7 tells the teller station 2a. Withdrawing carrier 6 from
Send a command to convey to 2e. The transfer control device 7 is a transfer unit 5.
Is activated to convey the carrier 6 to the dispensing station 2e.

When the carrier 6 arrives at the withdrawal station 2e, the system controller 8 is notified, and the AC 3 is instructed to send cash and to be mounted on the carrier 6, and the carrier controller 7 is completed to mount cash on the carrier 6. At that time, the transfer to the window station 2a is commanded.

When AC3 counts a specified amount of money while paying out cash and then collectively mounts it on carrier 6, carrier 6 is conveyed to window station 2a.

The teller takes out the cash from the carrier 6 and hands it to the customer.

In this way, automatic deposit / withdrawal is performed.

[Problems to be solved by the invention]

In the above-mentioned conventional method, when a withdrawal request is issued, the carrier 6 is conveyed from the window station 2a to the withdrawal station 2e and the AC
Since the withdrawal is counted by 3, the carrier 6 is mounted and conveyed again to the counter station 2a, it takes a long time from the request for withdrawal to the handing over to the customer, and the withdrawal requests at a plurality of windows are required. When they are in conflict, there is a problem that the waiting time becomes longer.

[Means for solving problems]

Sending out a withdrawal command based on the customer's withdrawal request and delivering cash to the customer with the withdrawal command, and withdrawing cash based on the withdrawal command from the window station A plurality of withdrawal stations each having a money dispenser, a single transfer path connecting a plurality of window stations and a plurality of withdrawal stations, and a number of withdrawal stations excluding one from the number of withdrawal stations Also, the cash is dispensed from the dispensing device at the dispensing station at a position that is elevated by a predetermined height from the transport path of the plurality of teller stations, and the cash is withdrawn from the dispenser at the dispensing station and descends onto the transport path. A carrier from which the carried cash is taken out at the counter station, and a storage unit which stores in which of the plurality of dispensing stations the carrier is arranged; When a money request is issued, a withdrawal command is sent to one of the withdrawal stations in which the carrier stored in the storage means is placed, and a carrier is placed with the counter station that issued the withdrawal command. To the withdrawal station where the carrier is not placed and raise it to a predetermined height, and the cash is withdrawn from the withdrawal device based on the withdrawal command and the mounted carrier is the window that issued the withdrawal command. It is a cash transporting apparatus provided with a dispensing transport control means for transporting to a station, and by doing so, the above problems can be solved.

[Action]

According to the present invention, when a withdrawal request is issued, the carrier, that is,
Instead of the conventional method of transferring a carrier from a teller station to a withdrawal station and issuing a withdrawal command to a withdrawal device of the withdrawal station, when a withdrawal request is made, the withdrawal transfer control means stores the stored information in a storage means. Issue a withdrawal command to one of the withdrawal stations where the carriers are located,
While the cash is being dispensed from the dispensing device, the carrier located at the counter station that issued the dispensing command is carried to the dispensing station where the carrier is not located, and the carrier is By raising to a predetermined height and transporting the carrier carrying the cash dispensed from the dispenser to the counter station that issued the dispense command, the time required for dispense can be significantly shortened. You can measure improvement. In particular, when there is a demand for withdrawal at a plurality of counter stations, the withdrawal count can be immediately performed in parallel by a plurality of ACs, so that the waiting time is further reduced.

〔Example〕

An embodiment of the present invention will be described below with reference to FIGS. 1, 2, 3 (a) and 3 (b). FIG. 1 is a block diagram showing an embodiment according to the present invention, FIG. 2 is a block diagram of a main part of the system control device of FIG. 1, and FIGS. 3 (a) and 3 (b) are flowcharts of FIG. The same reference numerals and the same objects are used throughout the drawings.

In FIG. 1, 3a and 3b are AC, and the carrier 6 is normally arranged at one of the corresponding dispensing stations 20a and 20b.

Reference numeral 8a is a system controller, a block diagram of which is shown in FIG. In the figure, the main control unit 81 is the window station 2a.
When a withdrawal request is issued from ~ 2d, window stations 2a ~ 2
A program for issuing a withdrawal command to the ACs 3a, 3b and a transfer command for the carrier 6 to the transfer control device 7 is executed according to d, and the arrangement state of the carriers 6 at the withdrawal stations 20a, 20b. That is, the dispensing station 20a in which the carrier 6 is arranged based on the stored contents of the carrier arrangement memory 83,
It has a function of issuing a withdrawal command to any one of 20b and issuing a transfer instruction to transfer to the withdrawal stations 20a and 20b where the carrier 6 arranged at the counter stations 2a to 2d that requested withdrawal is not arranged.

The withdrawal request memory 82 has storage areas A1 to A4, and stores the codes of the corresponding counter stations 2a to 2d in the storage areas A1 to A4 when a withdrawal request is issued.

The carrier arranging / dispensing memory 83 correlates the ACs 3a, 3b and the disbursement stations 20a, 20b with each code as a pair, and the carriers 6 arranged in the disbursement stations 20a, 20b are associated with each other. Storage means having a storage area for storing and an area for storing the codes of the corresponding counter stations 2a to 2d when a withdrawal command is issued. The arrangement of the carrier 6 from the main control unit 81 and the status during the withdrawal It has the function of answering inquiries.

Withdrawal request memory 82 and carrier allocation / withdrawal memory 83
When the withdrawal process is completed, the code of the corresponding counter station is cleared.

Further, 84 is a transfer control device interface, 85 is an AC interface, and 86 is a cash storage device interface.

With such a configuration and function, an automatic withdrawal method will be described with reference to the flowcharts of FIGS. 3 (a) and 3 (b). For example, when a withdrawal request is issued from the counter station 2a in FIG. 3 (a), the teller first inputs the amount requested by the customer into the OTM 1a,
Press the withdrawal request button.

The system controller 8a receives the withdrawal request, stores the code of the window station 2a in the withdrawal request memory 82, and determines which of the withdrawal stations 20a and 20b the carrier 6 is in the carrier placement / withdrawal memory 83. Contact us to determine. For example, suppose it is at the dispensing station 20a.

The withdrawal station where the carrier 6 is located there
A withdrawal command is issued to AC 3a of 20a, and the code of window station 2a is stored in the corresponding area of carrier allocation / withdrawal memory 83.

In addition, the carrier 6 of the counter station 2a is replaced by the carrier 6
The transfer control device 7 is instructed to transfer to the withdrawal station 20b where is not arranged.

The AC 3a of the dispensing station 20a starts the dispensing operation, while the carrier 6 of the window station 2a starts to be transported.

When the system controller 8a is informed of whether the cash dispensed from the AC3a is loaded on the carrier 6 or whether the carrier 6 being transported has arrived at the dispensing station 20b, the carrier placement / dispensing memory 83 By referring to the code of the payout counter station 2a corresponding to AC3a, the carrier 6 carrying the cash is commanded to be carried to the counter station 2a, and the cash is carried by the carrier 6 to the counter station 2a.

The cash arriving at the window station 2a is taken out by the carrier 6 by the teller and handed to the customer.

Next, referring to FIG. 3 (b), a case where a withdrawal request is issued from any of the other counter stations 2b to 2d during the withdrawal operation of the AC 3a will be described. First, any of the counter stations 2b to 2d will be described. When a withdrawal request is issued from, the corresponding code is stored in the withdrawal request memory 82, the carrier placement / withdrawing memory 83 is inquired, and the withdrawal command is issued to the AC3b which is not withdrawing, and the corresponding area The corresponding code is stored in.

At this time, the carrier 6 is placed in the dispensing stations 20a and 20b, and the carrier 6 cannot be carried from the window, so that the carrying command is suspended.

When the system controller 8a is notified when the withdrawal operation of the AC3a for which the withdrawal command has already been issued and the mounting on the carrier 6 have been completed, the carrier arrangement is performed as described in FIG. 3 (a). / With reference to the payout memory 83, the carrier 6 is conveyed to the window station 2a and the payout process is performed.

Then, since the carrier 6 is lost in the dispensing station 20a, the suspended transfer command is issued and one of the carriers 6 of the counter stations 2b to 2d is dispensed to the dispensing station 20a.
Be transported to.

When the withdrawal operation of the AC 3a instructed withdrawal and the cash loading on the carrier 6 are completed, the AC3a is transported to any of the window stations 2b to 2d which issued the withdrawal request, taken out by the teller and handed to the customer.

Further, although not shown, if another withdrawal request is already issued during the withdrawal operation in AC 3a, 3b, the code of the window station that issued the withdrawal request is stored in the withdrawal request memory 82. Since there is no room in the carrier placement / withdrawal memory 83, the withdrawal instruction and the transfer instruction are temporarily held. Eventually AC3a, 3
When the withdrawal operation of any of b is completed and the cash-carrying carrier 6 is transported to the counter station, the carrier placement /
The corresponding code is stored in the withdrawing memory 83, and an instruction to carry the held carrier 6 is issued, and a withdrawing instruction is issued to any of the corresponding ACs 3a and 3b, so that the carrier 6 is delivered to the withdrawing station.
Cash will be loaded as soon as possible after arriving at either 20a or 20b to carry out withdrawal processing.

By providing a plurality of ACs in this way, it is possible to issue a withdrawal command immediately when a withdrawal request is issued. Therefore, the conventional method of delivering a carrier from the teller station to the withdrawal station and then withdrawing from the AC Compared with, the processing time can be significantly shortened and the service to the customer can be improved.

〔The invention's effect〕

As described above, according to the present invention, when a withdrawal request is made, the withdrawal command is issued from the window station to one of the withdrawal stations in which the carriers of the plurality of withdrawal stations are arranged, and the withdrawal station is issued. While paying out from the withdrawal device of, the carrier of the counter station that issued the command is transferred to the withdrawal station where the carrier is not placed, and the carrier that issues the withdrawn cash is the counter that issued the command. By transferring to the station, the withdrawal processing time can be significantly shortened and the service to the customer can be improved.

Especially effective for systems with many windows.

There is an effect.

[Brief description of drawings]

 FIG. 1 is a block diagram showing an embodiment according to the present invention, FIG. 2 is a block diagram of the system controller of FIG. 1, FIGS. 3 (a) and 3 (b) are the flowchart of FIG. 1, and FIG. It is a block diagram which illustrates the conventional method. In the figure, 1a to 1d are OTMs, 2a to 2d are window stations, 2e, 20a and 20b are withdrawal stations, 2f are storage stations, 3a and 3b are ACs, 4 is a cash storage machine, 5a is a rail, and 6 is a carrier. , 7 is a transfer control device, 8 and 8a are system control devices, 81 is a main control unit, 82 is a withdrawal request memory, 83 is a carrier placement / withdrawing memory, 84 is a transfer control device interface, and 85 is an AC interface, 86 indicates a storage interface.

Claims (1)

[Claims] 1. A plurality of teller stations that issue a withdrawal command based on a customer's withdrawal request and pass cash withdrawn by the withdrawal command to the customer, and a withdrawal command from the teller station. From the number of the plurality of withdrawal stations, a plurality of withdrawal stations having a withdrawal device for withdrawing cash, a plurality of window stations and a transport path to which the plurality of withdrawal stations are connected, The withdrawal stations other than one and the plurality of window stations are arranged at a position elevated by a predetermined height from the transport path, and at the elevated position, the withdrawal device dispenses money from the withdrawal device. And a plurality of withdrawal stations in which the loaded cash is taken out at the window station and the plurality of withdrawal stations. And a storage means for storing whether or not is disposed, and when the withdrawal request is issued, while issuing a withdrawal command to one of the withdrawal stations in which the carrier stored in the storage means is disposed, The carrier disposed at the counter station that has issued the withdrawal command is conveyed to a withdrawal station where the carrier is not disposed and raised to the predetermined height, and the withdrawal device based on the withdrawal command. And a withdrawal transfer control means for transferring the mounted withdrawal of cash from the loaded transfer station to the window station that has issued the withdrawal command.