JPH0664544B2 - Remote maintenance logout information transfer method - Google Patents

Description

Description: FIELD OF THE INVENTION The present invention relates to a remote maintenance logout information transfer method suitable for remote maintenance of a computer system by transferring remote maintenance logout information from a computer system to a remote maintenance center.

[Background of the Invention]

The conventional remote maintenance logout information transfer method is as follows. That is, when a failure occurs in the computer system, the operation of the operating system in the computer first stores the failure logout information in the medium managed by the operating system. Next, the stored failure logout information is read into the memory by the operation of the operating system, the operating system and the service processor are synchronized, and then transferred from the memory to the remote maintenance center as the remote maintenance logout information. Such a conventional remote maintenance logout transfer method is disclosed, for example, in Japanese Patent Laid-Open Nos. 50-84144 and 55-9234.

However, the above-mentioned conventional remote maintenance logout transfer method has the following problems.

(1) In order to transfer the remote maintenance logout information to the remote maintenance center, the operating system and the service processor have to execute the processes at the same time and have to synchronize with each other.

(2) In the computer system, if a failure occurs in the central processing unit, the remote maintenance logout information cannot be transferred to the remote maintenance center.

[Object of the Invention]

The present invention has been made in view of the above-mentioned problems of the prior art, and when transferring remote maintenance logout information from a computer system to a remote maintenance center, it is possible to transfer by the service processor alone to improve the capacity of the central processing unit, Further, it is an object of the present invention to provide a remote maintenance logout information transfer method capable of transferring remote maintenance logout information to a remote maintenance center even when the central processing unit has a failure and cannot operate.

[Outline of Invention]

The remote maintenance logout transfer method of the present invention stores failure logout information in a medium by an operating system in a computer, then reads the failure logout information from the medium by a service processor, and communicates with the remote maintenance center as a remote maintenance logout information through a communication line. It is characterized by being transferred via.

Example of Invention

Hereinafter, the present invention will be described in more detail with reference to the embodiments shown in the accompanying drawings.

FIG. 1 is a block diagram showing a first embodiment of the present invention. In FIG. 1, a computer system 1 includes a central processing unit 11, an operating system 12, and a central processing unit.
It is composed of a device 13 connected to 11, and a medium 14 for storing failure logout information. The medium 14 in the computer system 1 is connected to the service processor 2, and the service processor 2 is connected to the remote maintenance center 4 via the communication line 3. Here, the medium 14 storing the failure logout information is configured to be accessible from both the operating system 12 and the service processor 2.

Next, the operation of the first embodiment shown in FIG. 1 will be described. First, when a failure occurs in the device 13 in the computer system 2,
The operating system 12 collects the failure logout information and stores it in the medium 14. The computer 1 stores the failure logout information in the medium 14, and finishes the process related to the failure logout information.

Next, the service processor 2 accesses the medium 14, reads out the failure logout information if stored, and transfers it to the remote maintenance center 4 as remote maintenance logout information via the communication line 3.

As is clear from the above description, according to the first embodiment described above, the service processor 2 can independently transfer the remote maintenance logout information without synchronizing the operating system 12 and the service processor 2. become.

FIG. 2 is a block diagram showing a second embodiment of the present invention. In FIG. 2, the same parts as those in FIG. 1 are designated by the same reference numerals and the description thereof will be omitted. The difference between the first embodiment shown in FIG. 1 and the second embodiment shown in FIG. 2 is that the medium 5 storing transfer data is a medium 14 between the central processing unit 11 and the service processor 2. It is a point provided separately.

Next, the operation of the second embodiment will be described. First, when a failure occurs in the device 13 connected to the central processing unit 11, the operating system 12 collects the failure logout information and stores it in the medium 14. The failure logout information stored in the medium 14 is read by the operating system 12 again, unnecessary information is eliminated by the editing / statistical processing function of the operating system 2, and only the necessary information is recorded on the medium 5 as remote maintenance logout information. Is stored. The processing of the computer system 1 is thus completed.

Next, the service processor 2 accesses the medium 5, and if the remote maintenance logout information is stored, transfers it to the remote maintenance center 4 via the communication line 3.

As is apparent from the above description, according to the second embodiment described above, the service processor 2 and the service processor 2 are synchronized without the operating system 12 and the service processor 2 being synchronized.
Can independently transfer remote maintenance logout information. Further, even if the central processing unit 11 cannot operate due to a failure, the service processor can independently transfer the remote maintenance logout information.

For reference, a flowchart showing the operation of the operating system 12 and the service processor 2 is shown in FIGS. 3 (a) and 3 (b).

〔The invention's effect〕

As is apparent from the above description, according to the present invention, the service processor can independently transfer the remote maintenance logout information to the remote maintenance center, and can have the same function as the offline logout transfer. In addition, even if the central processing unit fails and cannot operate, the remote maintenance logout information can be transferred. Further, it becomes possible to eliminate the data unnecessary for maintenance and transfer only the necessary data, the transfer amount can be reduced, the usage amount of the communication line can be reduced, and it is economically effective. At the same time, the load on the remote maintenance center can be reduced.

[Brief description of drawings]

FIG. 1 is a block diagram showing the first embodiment of the present invention, and FIG.
FIG. 3 is a block diagram showing a second embodiment of the present invention, and FIG.
FIG. 3A is a flowchart showing the operation of the operating system, and FIG. 3B is a flowchart showing the operation of the service processor. 1 ... Computer system, 2 ... Service processor, 3 ... Communication line, 4 ... Remote maintenance center, 5 ... Medium, 11 ... Operating system, 12 ... Central processing unit, 13 ... Device, 14 ... Medium.

Claims (1)

[Claims] 1. A computer system including a service processor that transfers remote maintenance logout information to a remote maintenance center via a communication line when a failure occurs, after the operating system in the computer system collects the failure information and then collects the failure information. The failure information stored in the medium as failure logout information, the service processor reads the failure logout information stored in the medium without involvement of the operating system, and transfers it to the remote maintenance center as remote maintenance logout information. Characteristic remote maintenance logout information transfer method.